Hi Ron,
This is indeed different behavior as the error occurs on the upgrade DB
step, but the root cause appears to be the same " STDOUT: 43:41 - Cannot
start a new process because another one has already been started."
I am wondering if the same situation occurred following your successful
reconfigure. (Note: No need to stop all services between each
reconfigure. Typically only required when troubleshooting or upgrading
Scalr) If you have the desired scalr-server.rb settings in place now, are
you able to repeat the same resolution steps from before and reconfigure?
Many thanks,
Wm. Marc O'Brien
Scalr Technical Support
On Thursday, January 12, 2017 at 2:47:58 PM UTC-7, ronald....@seagate.com
wrote:
>
> Thanks for the reply. I did exactly as you said, there were a couple of
> other process stuck so I killed those, and then I ran reconfigure. It
> completed without a problem. Then I went back and changed the
> scalr-server.rb file back to adding in the user session timeout value,
> stopped it all and ran reconfigure and got different errors. I changed it
> back to how it was originally and get the same errors. Here is the output:
>
> [2017-01-12T15:43:41-06:00] ERROR: Running exception handlers
> [2017-01-12T15:43:42-06:00] WARN: ** [Raven] Error from Sentry server
> (400): {"error":"Bad data reconstructing object (JSONDecodeError, Invalid
> control character u'\\x1b' at: line 1 column 363 (char 362))"}
> - Raven::Chef::SentryHandler
> Running handlers complete
> [2017-01-12T15:43:42-06:00] ERROR: Exception handlers complete
> [2017-01-12T15:43:42-06:00] FATAL: Stacktrace dumped to
> /opt/scalr-server/embedded/cookbooks/cache/chef-stacktrace.out
> Chef Client failed. 41 resources updated in 25.581378827 seconds
> [2017-01-12T15:43:42-06:00] ERROR: execute[Upgrade Scalr Database]
> (scalr-server::group_app_enabled_post line 42) had an error:
> Mixlib::ShellOut::ShellCommandFailed: Expected process to exit with [0],
> but received '1'
> ---- Begin output of /opt/scalr-server/embedded/bin/php upgrade.php ----
> STDOUT: 43:41 - Cannot start a new process because another one has already
> been started.
> STDERR:
> ---- End output of /opt/scalr-server/embedded/bin/php upgrade.php ----
> Ran /opt/scalr-server/embedded/bin/php upgrade.php returned 1
> [2017-01-12T15:43:42-06:00] FATAL: Chef::Exceptions::ChildConvergeError:
> Chef run process exited unsuccessfully (exit code 1)
>
> I'll send this just for now and will send the logs if you need them.
> Thanks.
>
>
>
> On Thursday, January 12, 2017 at 1:51:12 PM UTC-6, ronald....@seagate.com
> wrote:
>>
>> I modified the scalr-server.rb file to change the user session timeout
>> and then ran /opt/scalr-server/bin/scalr-server-ctl reconfigure to restart
>> with the new changes and got the following error:
>>
>> [2017-01-12T13:37:41-06:00] ERROR: Running exception handlers
>> - Raven::Chef::SentryHandler
>> Running handlers complete
>> [2017-01-12T13:37:42-06:00] ERROR: Exception handlers complete
>> [2017-01-12T13:37:42-06:00] FATAL: Stacktrace dumped to
>> /opt/scalr-server/embedded/cookbooks/cache/chef-stacktrace.out
>> Chef Client failed. 53 resources updated in 36.9977899 seconds
>> [2017-01-12T13:37:42-06:00] ERROR: supervisor_service[service-msgsender]
>> (scalr-server::group_service_always_post line 5) had an error:
>> RuntimeError: Supervisor service service-msgsender was unable to be started
>> [2017-01-12T13:37:42-06:00] FATAL: Chef::Exceptions::ChildConvergeError:
>> Chef run process exited unsuccessfully (exit code 1)
>>
>> Here is the stacktrace dump that it mentioned above:
>>
>> cat /opt/scalr-server/embedded/cookbooks/cache/chef-stacktrace.out
>> Generated at 2017-01-12 13:37:42 -0600
>> RuntimeError: supervisor_service[service-msgsender]
>> (scalr-server::group_service_always_post line 5) had an error:
>> RuntimeError: Supervisor service service-msgsender was unable to be started
>> /opt/scalr-server/embedded/cookbooks/supervisor/providers/service.rb:49:in
>> `block (2 levels) in class_from_file'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/mixin/why_run.rb:52:in
>>
>> `call'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/mixin/why_run.rb:52:in
>>
>> `add_action'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/provider.rb:165:in
>>
>> `converge_by'
>> /opt/scalr-server/embedded/cookbooks/supervisor/providers/service.rb:47:in
>> `block in class_from_file'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/provider/lwrp_base.rb:138:in
>>
>> `instance_eval'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/provider/lwrp_base.rb:138:in
>>
>> `block in action'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/provider.rb:134:in
>>
>> `run_action'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/resource.rb:562:in
>>
>> `run_action'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/runner.rb:49:in
>>
>> `run_action'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/runner.rb:81:in
>>
>> `block (2 levels) in converge'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/runner.rb:81:in
>>
>> `each'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/runner.rb:81:in
>>
>> `block in converge'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/resource_collection/resource_list.rb:83:in
>>
>> `block in execute_each_resource'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/resource_collection/stepable_iterator.rb:116:in
>>
>> `call'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/resource_collection/stepable_iterator.rb:116:in
>>
>> `call_iterator_block'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/resource_collection/stepable_iterator.rb:85:in
>>
>> `step'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/resource_collection/stepable_iterator.rb:104:in
>>
>> `iterate'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/resource_collection/stepable_iterator.rb:55:in
>>
>> `each_with_index'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/resource_collection/resource_list.rb:81:in
>>
>> `execute_each_resource'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/runner.rb:80:in
>>
>> `converge'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/client.rb:339:in
>>
>> `block in converge'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/client.rb:334:in
>>
>> `catch'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/client.rb:334:in
>>
>> `converge'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/client.rb:353:in
>>
>> `converge_and_save'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/client.rb:457:in
>>
>> `run'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/application.rb:271:in
>>
>> `block in fork_chef_client'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/application.rb:259:in
>>
>> `fork'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/application.rb:259:in
>>
>> `fork_chef_client'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/application.rb:225:in
>>
>> `block in run_chef_client'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/local_mode.rb:39:in
>>
>> `with_server_connectivity'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/application.rb:213:in
>>
>> `run_chef_client'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/application/solo.rb:280:in
>>
>> `block in interval_run_chef_client'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/application/solo.rb:269:in
>>
>> `loop'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/application/solo.rb:269:in
>>
>> `interval_run_chef_client'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/application/solo.rb:247:in
>>
>> `run_application'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/lib/chef/application.rb:60:in
>>
>> `run'
>> /opt/scalr-server/embedded/lib/ruby/gems/2.1.0/gems/chef-12.3.0/bin/chef-solo:25:in
>>
>> `<top (required)>'
>> /opt/scalr-server/embedded/bin/chef-solo:23:in `load'
>> /opt/scalr-server/embedded/bin/chef-solo:23:in `<main>'
>>
>> I then changed the scalr-server.rb file back to the way it was before and
>> ran the reconfigure again but got the same result. Any ideas or suggestions
>> what might be causing this?
>>
>> Thanks,
>> Ron
>>
>>
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