Claudio Calvelli wrote: > > Personally I thought Pipex was probably the best of the three.
I had an account with Pipex for years, then last year in October they asked me to change over to direct debit, as they were having problems taking payments from my credit card, (they hadn't managed to take a payment since June). I changed, around Christmas they made all sorts of therats as I hadn't paid since June, (having supplied a valid Direct Debit it was their resposibility to take payments, not mine to make them), I pointed out this fact to them. Two months later they ask could I pay them a cheque to cover the period from September, they would discount, June, July, August and September, as their accounts department had cocked up the credit card payments, and the later direct debits, I sent a cheque, I also went to the bank to find out what they were doing wrong. I found out, told them and charged for my time, they said they would pay the expences into my bank having a direct debit they could do that. I being stupid believed them, they didn't pay, I went overdrawn as I had put the £48.00 into my chequebook. I pointed out that they had caused me to go overdrawn, they apologised and offered to put it right, they sent me a cheque, as by June I had moved to Scotland, and changed to a new ISP. I paid them four months, (or it could have been as much as six months they weren't too clear on how much it should cost me by then), subscription for thirteen months service, as far as I can tell my account is still running, they have sent me a cheque for £40.00, they still owe me £47.00, with a finance department like that they are going to go belly up shortly. Those I know with Pipex accounts had EXACTLY the same experience. so it might be good if your looking for Free or very cheap, but be prepared for a sudden insolvency! -- J.R. Seago GNU/Linux Registered User No. #219566 http://counter.li.org/ () ascii ribbon campaign - against html mail - against microsoft attachments /\ _______________________________________________ Scottish mailing list [email protected] https://mailman.lug.org.uk/mailman/listinfo/scottish
