The only other thing I can think of is case sensitivity:
http://www.genieo.com/robots.txt

They use lower case "g" in "genieo". Might just double check in your web
server logs that the user agent isn't lowercased, even though their site
says it's uppercased.

Good luck!
- Adam


On Thu, Mar 13, 2014 at 11:28 AM, Chris McCann <[email protected]>wrote:

> Thanks, Adam.  According to the documentation Genieo provides it sounds
> like their crapware is making additional requests on behalf of the user:
>
> Genieo is designed to automatically retrieve and filter information items
>> from across the web, based on the user's specific individual interests, and
>> display them on a personal Homepage.
>> Genieo studies the user's preferred individual interests and sources at a
>> high resolution, by analyzing their browsing routine. Our desktop
>> configuration runs on the user's compuer to increase privacy. Genieo then
>> continuously explores the internet for specific information items which are
>> mostly related to these interests, and presents them on the personal
>> Homepage.
>> The Genieo homepage is styled as a newspaper front page with selected
>> items, consisting of title, short snippet, media, link to article, and
>> share button
>
>
> My initial request to them for help indicated that their software DID
> respect robots.txt, which is why I went this route.
>
> I am also looking at a Rack-based solution to simply redirect any requests
> with that user agent.
>
> Chris
>
>
>  On Thu, Mar 13, 2014 at 11:24 AM, Adam Grant <[email protected]>wrote:
>
>>  Question: Does the crapware modify your user's browser request, or is
>> it making a second request unbeknownst to your user?
>>
>> Crapware doesn't usually respect robots.txt. You might need to put a
>> middleware in your Rails app to filter out that user agent, or something at
>> the Apache/Nginx level. Not ideal, but at least it won't trigger a routing
>> error.
>>
>> Regards,
>> - Adam
>>
>>
>> On Thu, Mar 13, 2014 at 11:17 AM, Chris McCann <[email protected]>wrote:
>>
>>> I've had a rash of exception notifications come through from one of my
>>> Rails apps lately.
>>>
>>> A ActionController::MethodNotAllowed occurred in application#index:
>>>>   Only put and delete requests are allowed.
>>>
>>>
>>> The culprit appears to be this:
>>>
>>> HTTP_USER_AGENT  : Mozilla/5.0 (compatible; Genieo/1.0
>>> http://www.genieo.com/webfilter.html)
>>>
>>> You can click the link to see what Genieo is (tl;dr: widely panned as
>>> crapware).  It looks to me like one of my users has this crapware on their
>>> computer, had it running when they interacted with my app at a URL that
>>> should take a PUT, and now Genieo keeps hitting that link with a GET,
>>> triggering the error.
>>>
>>> Looking for ways to prevent this it seemed that putting a disallow for
>>> Genieo in robots.txt would solve it.  Here's my robots.txt file:
>>>
>>> # See http://www.robotstxt.org/wc/norobots.html for documentation on how to 
>>> use the robots.txt file
>>>
>>> #
>>>
>>> # To ban all spiders from the entire site uncomment the next two lines:
>>>
>>> User-Agent: Genieo
>>>
>>> Disallow: /
>>>
>>>
>>>
>>>
>>> After redeploying I'm still getting the hits but don't understand why.  
>>> I've put a request into their support to figure this out, but I'm curious 
>>> if anyone else here has dealt with a problem like this in a similar fashion.
>>>
>>>
>>> Cheers,
>>>
>>>
>>>
>>>
>>> Chris
>>>
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