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SEARCH400.com | Administrator Tip
Feb. 5, 2003 
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FROM OUR SPONSORS:

FREE iSeries 400 white papers
http://search400.techtarget.com/whitepapers3/0,,sid3,00.html

Concise Systems  -- Custom iSeries software & support.
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Essential explanations, tools, and code for the iSeries
administrator. 
 More tips: 
http://search400.techtarget.com/tipsIndex/0,289482,sid3_tax2f8,00.html

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In today's technical advice roundup you'll find tips, expert 
answers and input from your peers on the following iSeries 
administrator questions and concerns: 

Today's Featured Administrator Tip:   
 -- Quick-start problem handling: 
    Solve OS, other software problems on your own

Answers to Other Technical Questions 
 - General diagnostic process for WebSphere problems
 - Squeezing more information out of DSPPTF 
 - Display a PTF without knowing the product number
 - Problem with partition speed

Important Announcements and Links 
 - Tips Contest: January winners announced
 - Expert Profile: Richard Belles, systems management expert
 - Advice: Managing the iSeries Discussion Forum 
 - Monthly Newsletter: Top Expert Advice

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Download the key papers you need today to make informed decisions. 
Targeted categories include, database management, hardware 
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Today's Featured Tip 
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Quick-start problem handling: 
Solve OS, other software problems on your own
By Ron Turull

SupportLine -- or whatever IBM calls its phone-based technical 
support service these days -- is great once you get through AND if 
you reach a knowledgeable staffer. However, what you may not know 
is that you have some of the same tools IBM reps have to try to 
find a fix to your problem. Doing it yourself can save you 
considerable time and get you a fix fast. So before you pick up the 
phone to ask IBM for help, try these seven steps to solve IBM 
software problems.

>> CLICK here to view the complete tip:
http://www.search400.com/tip/1,289483,sid3_gci878369,00.html

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Answers to Other Administrator Questions 
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General diagnostic process for WebSphere problems
To analyze problems running a WebSphere application, most users 
would agree with the "ugly" IBM support first response, "Have you 
applied all the PTFs you need for: OS/400, the HTTP server, 
WebSphere and Java?" Now that you've checked and the answer is yes, 
where do you go from here? Web development expert Jim Mason tells 
you.
http://search400.techtarget.com/originalContent/0,289142,sid3_gci800521,00.html

Squeezing more information out of DSPPTF 
DSPPTF can be used to display PTF information for one individual 
product. However, with so many OS/400 products and features 
installed on a typical iSeries system, it can be a headache paging 
through every product using LICPGM(*ALL). There is another way 
that's a little faster and lets you search for specific PTFs 
number, PTF status indicators or certain information strings.
http://search400.techtarget.com/tip/1,289483,sid3_gci816033,00.html

Display a PTF without knowing the product number
Have you ever been in the situation when an IBM support employee 
asks you several times, "Do you have PTF SFXXXX installed?" They 
ask this without mentioning the product number. If so, you might 
want to try Sietse Witzenburg's command XDSPPTF. 
http://search400.techtarget.com/tip/1,289483,sid3_gci809085,00.html

Problem with partition speed
This user upgraded his iSeries from a 730 to 830, and went from 
4.5 to 5.1 of the operating system. He decided to use LPAR and have 
a managing partition and his production partition. He has two 
processors in his 830. The problem: He thinks his system should 
be extremely fast, but it's not. He's balanced his disk drives, 
given his production partition one and a half processors, and he 
still doesn't see a remarkable speed difference. He turned to 
the Search400.com OS/400 Discussion Forum for advice. 
Thankfully, "Dwitham" was on hand to offer some help.  
http://search400.discussions.techtarget.com/WebX?[EMAIL PROTECTED]@.ee84638/1443

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****************** SPONSORED BY Concise Systems  ********************

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::::::: DON'T MISS THESE IMPORTANT MESSAGES AND LINKS :::::::::

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JANUARY WINNERS ANNOUNCED | Search400.com tips contest

The wait is over and the results are in...
Please join us in congratulating Herb Bujak. Herb's tip came in 
first place in the Search400.com's Tips Contest for January. Herb 
won a hand-held color TV and was added to our Hall of Fame for his 
tip: Yet another SQL program.
http://www.search400.com/tip/1,289483,sid3_gci873216,00.html

Congratulations also to our runner-up winners: Jean-Marie 
Sauvageot, Jean McMillan and Shyla Kumar-Thadikamala. View all 
winning tips in Search400's Hall of Fame:
http://search400.techtarget.com/tipsHallOfFame/0,289489,sid3_prz826588_cts826578,00.html

NEW CONTEST FOR DECEMBER: This month we're giving away a Swing 
Groover II electronic golf coach and analyzer. The electronic 
driving range improves your game with feedback on accuracy, 
distance and club head speed. You can practice and improve your 
full-swing golf shots with every club. Choose fairway lie or tee up 
at your preferred height, view the tethered ball's virtual flight 
and landing in "real time." The LCD displays each club's "average" 
and "best" distance and speed. Send in your tip -- you could be our 
next winner. 

>> SUBMIT a Tip:
http://search400.techtarget.com/tipsSubmit/1,289485,sid3,00.html

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EXPERT PROFILE | Rich Belles, systems management expert

Richard's data processing career has spanned more than 30 years. He 
grew up with the midrange IBM computer line from the IBM 1401 
through the iSeries 400. Intermingled therein included PCs, 
communications and some experience with IBM mainframe hardware and 
software. Richard has worked in all capacities -- from operations 
to data processing management. He has worked with the iSeries 400 
since its appearance in 1988, specifically in the areas of systems 
administration, technical support and systems management. 
Richard currently works as an iSeries 400 technical specialist at 
Dimensional Insight Inc. in Burlington, Mass. Dimensional Insight 
provides complete business intelligence, reporting and data 
analysis software. In addition, he is an IBM Certified iSeries 400 
Technical Specialist and an IBM Certified iSeries 400 Education 
Specialist.

If you have systems management questions, Rich can help -- 
especially with those that deal with administration and technical 
support.

>> CLICK HERE TO ASK Rich a question:
http://search400.techtarget.com/ateQuestion/0,289624,sid3_cid371920_tax285222,00.html

>> CLICK HERE TO READ recent Q&As:
http://search400.techtarget.com/ateAnswers/0,289620,sid3_tax285222,00.html

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MANAGING THE ISERIES DISCUSSION FORUM | Interact with your peers

Check out Search400.com's Managing the iSeries discussion forum. If 
you have a performance problem you just can't figure out, or you 
need help recovering data after a system crash, we recommend you 
check out this forum. Other system managers can help you with 
these and other management issues. 

>> RECENT discussion threads you may find of interest:

* Why won't the admin server start?
http://search400.discussions.techtarget.com/WebX?[EMAIL PROTECTED]@.ee84639/1118

* Storage limitations under OS/400?
http://search400.discussions.techtarget.com/WebX?[EMAIL PROTECTED]@.ee84639/1099

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MONTHLY NEWSLETTER | Top Expert Advice newsletter

The Top Expert Advice newsletter was designed to help iSeries 
professionals manage tasks they deal with regularly. Each month 
we will give you expert advice on such topics as security, 
backup and recovery, Web development and application 
development. 

To receive this newsletter, simply edit your member profile at 
http://search400.techtarget.com/editSummary/1,291026,sid3,00.html
and check Top Expert Advice newsletter under the Tips section.

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