Programmer Tip: How to ensure you give users what they need

[Search400.com]

Title: Programmer Tips

May 13, 2004 Published by  Search400.com Programmer Tips Issue Sponsored By: iMessaging Systems: Voice Response for the AS/400. IN THIS ISSUE: How to give users what they need, not necessarily what they asked for Break out of the comfort zone -- Experiment with new technologies Time management in a crazed IT department Six ways to handle a dysfunctional team Psst! Want some hot programming links? Programmer's Discussion Forum -- Interact with other programmers Top 5 reasons to CLICK HERE: 5. It's FREE, FREE, FREE 4. The info you learn may make you a star employee 3. You'll learn something new about voice response systems 2. It'll keep you away from the candy machine for a few more minutes... and the #1 reason to click HERE A FREE white paper that explains how others have saved big $$ with iVoice - interactive voice response! How to give users what they need, not necessarily what they asked for [Search400.com] Users may say they want one thing when they really want something else. To avoid the unpleasantness of unhappy customers, you must get them to explain precisely what they need. Search400.com member Bill Cressy outlines 10 things you can do to improve your ability to deliver what is needed. Break out of the comfort zone -- Experiment with new technologies [Search400.com] Too often iSeries professionals get caught up in the day-to-day grind of getting the work out by doing the same old thing the same old way. Quickly we can forget that our work can be fun, challenging and exciting. One way to help combat job burnout and obsolescence is to experiment with new technologies. Renew the excitement of creating things in new ways. Time management in a crazed IT department [Search400.com] Life can be hectic for systems and network administrators, so it pays to have the right tools and processes in place to make things easier. Six ways to handle a dysfunctional team [Search400.com] Network and systems managers don't always have the authority to get rid of every person who causes trouble, but there are ways to neutralize team acrimony. Here are six strategies for helping dysfunctional team members work together Psst! Want some hot programming links? [Search400.com] Looking to get ahead? Search400.com can help. We've gathered a ton on hot Web links. Topics include RPG, ILE, Java, COBOL, VB, open-source and more. Shh... don't tell anyone -- it'll be our secret. TOPICS: Programmer's Discussion Forum -- Interact with other programmers Are you an iSeries programmer with questions? Join your peers in our Programmer Forum to ask and answer questions about XML, COBOL, CL, ILE, Web development, Java and much more. TOPICS: Reader Survey: State of the Data Center Is there a greater Windows presence in your data center? Will Linux play a bigger role? Are you considering on-demand technologies? Your answer to those questions will give you and your peers in the data center management community a view of some of the technologies and issues that may impact your job. Help us determine how data centers like yours are faring. TOPICS: Best Web Links -- Free book excerpts Each month Search400.com gives you sample chapters from your favorite iSeries -- AS/400 books. Have a taste, then if you like it take a trip to our bookstore to buy it. Contact Us Sales For sales inquiries, please contact us at: [EMAIL PROTECTED] Editorial For feedback about any of our articles or to send us your article ideas, please contact us at: [EMAIL PROTECTED] Free E-Newsletters! Select e-newsletters you would like to receive via e-mail! Search400: Security Tip Search400: Today's News Search400: Administrator Tips Not a Member? We'll activate your membership with your subscription. ABOUT THIS E-NEWSLETTER This e-newsletter is published by Search400.com, a targeted Web site from TechTarget, the most targeted IT media and events company. Copyright 2004 TechTarget. All rights reserved. To unsubscribe from "Programmer Tips": Go to unsubscribe: http://search400.techtarget.com/u?track=NL-17 Please note, unsubscribe requests may take up to 24 hours to process; you may receive additional mailings during that time. A confirmation e-mail will be sent when your request has been successfully processed. Contact Us: Search400 MemberServices 117 Kendrick Street, Suite 800 Needham, MA 02494