[Kernel-packages] [Bug 1495110] Re: External VGA port on laptop does not work anymore

2015-09-22 Thread Howard Cheng
Yes, it works with  3.13.0-63 after BIOS update.

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https://bugs.launchpad.net/bugs/1495110

Title:
  External VGA port on laptop does not work anymore

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have been using the laptop for almost 2 years now, and I have not
  had problem connecting to a projector via the external VGA port until
  recently.  Sometime between April and now, there must have been a
  kernel upgrade that messed it up.  I saw a few other bug reports that
  eventually suggests I go to kernel 3.16.0.

  When I was on 3.13.0-63, my VGA output would work with the boot up
  screen and the log in screen.  But once I log on the VGA port seems to
  be inactive and I can't get the output back.  HDMI still seems to
  work, though the projectors I have access to don't have HDMI inputs.

  After I upgraded to 3.16.0, the VGA output would still work during the
  boot up and log in.  Again, once I log on the VGA stopped working.
  However, when I switched to a text terminal (e.g. Ctrl-Alt-F1) I can
  see the VGA output again.  As soon as I switch back to GUI the VGA
  output stopped working.  The "Display" setting in System Settings
  cannot find an external monitor, nor could xrandr.

  My current work around is to use the HDMI port with an HDMI -> VGA
  converter.  That seems to do the trick for now.  Both Display setting
  and xrandr can see the HDMI connection.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-generic 3.13.0.63.71
  ProcVersionSignature: Ubuntu 3.16.0-49.65~14.04.1-generic 3.16.7-ckt15
  Uname: Linux 3.16.0-49-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.13
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  howard 2074 F pulseaudio
   /dev/snd/controlC1:  howard 2074 F pulseaudio
  CurrentDesktop: Unity
  Date: Sat Sep 12 09:48:27 2015
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=931fa86c-ffc4-4421-95e5-3f0ed72ef187
  InstallationDate: Installed on 2014-01-10 (610 days ago)
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 
(20130820.1)
  MachineType: Acer Aspire E1-472
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-49-generic 
root=UUID=17eb8564-5cc9-439a-aa44-2160ead649f4 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-49-generic N/A
   linux-backports-modules-3.16.0-49-generic  N/A
   linux-firmware 1.127.15
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-08-14 (393 days ago)
  dmi.bios.date: 08/16/2013
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: V2.04.
  dmi.board.name: EA40_HW
  dmi.board.vendor: Acer
  dmi.board.version: V2.04.
  dmi.chassis.type: 9
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.04.
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLtd.:bvrV2.04.:bd08/16/2013:svnAcer:pnAspireE1-472:pvrV2.04.:rvnAcer:rnEA40_HW:rvrV2.04.:cvnAcer:ct9:cvrV2.04.:
  dmi.product.name: Aspire E1-472
  dmi.product.version: V2.04.
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1495110] Re: External VGA port on laptop does not work anymore

2015-09-18 Thread Howard Cheng
I updated my BIOS to the latest version, and everything is now working
as far as I can tell (with 4.2-unstable).

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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1495110

Title:
  External VGA port on laptop does not work anymore

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have been using the laptop for almost 2 years now, and I have not
  had problem connecting to a projector via the external VGA port until
  recently.  Sometime between April and now, there must have been a
  kernel upgrade that messed it up.  I saw a few other bug reports that
  eventually suggests I go to kernel 3.16.0.

  When I was on 3.13.0-63, my VGA output would work with the boot up
  screen and the log in screen.  But once I log on the VGA port seems to
  be inactive and I can't get the output back.  HDMI still seems to
  work, though the projectors I have access to don't have HDMI inputs.

  After I upgraded to 3.16.0, the VGA output would still work during the
  boot up and log in.  Again, once I log on the VGA stopped working.
  However, when I switched to a text terminal (e.g. Ctrl-Alt-F1) I can
  see the VGA output again.  As soon as I switch back to GUI the VGA
  output stopped working.  The "Display" setting in System Settings
  cannot find an external monitor, nor could xrandr.

  My current work around is to use the HDMI port with an HDMI -> VGA
  converter.  That seems to do the trick for now.  Both Display setting
  and xrandr can see the HDMI connection.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-generic 3.13.0.63.71
  ProcVersionSignature: Ubuntu 3.16.0-49.65~14.04.1-generic 3.16.7-ckt15
  Uname: Linux 3.16.0-49-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.13
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  howard 2074 F pulseaudio
   /dev/snd/controlC1:  howard 2074 F pulseaudio
  CurrentDesktop: Unity
  Date: Sat Sep 12 09:48:27 2015
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=931fa86c-ffc4-4421-95e5-3f0ed72ef187
  InstallationDate: Installed on 2014-01-10 (610 days ago)
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 
(20130820.1)
  MachineType: Acer Aspire E1-472
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-49-generic 
root=UUID=17eb8564-5cc9-439a-aa44-2160ead649f4 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-49-generic N/A
   linux-backports-modules-3.16.0-49-generic  N/A
   linux-firmware 1.127.15
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-08-14 (393 days ago)
  dmi.bios.date: 08/16/2013
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: V2.04.
  dmi.board.name: EA40_HW
  dmi.board.vendor: Acer
  dmi.board.version: V2.04.
  dmi.chassis.type: 9
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.04.
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLtd.:bvrV2.04.:bd08/16/2013:svnAcer:pnAspireE1-472:pvrV2.04.:rvnAcer:rnEA40_HW:rvrV2.04.:cvnAcer:ct9:cvrV2.04.:
  dmi.product.name: Aspire E1-472
  dmi.product.version: V2.04.
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1495110] Re: External VGA port on laptop does not work anymore

2015-09-17 Thread Howard Cheng
It may take me a while to try the BIOS update.  I am having difficulties
doing it since I don't have Windows at all on my machine (and the update
is Windows only...).

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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1495110

Title:
  External VGA port on laptop does not work anymore

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have been using the laptop for almost 2 years now, and I have not
  had problem connecting to a projector via the external VGA port until
  recently.  Sometime between April and now, there must have been a
  kernel upgrade that messed it up.  I saw a few other bug reports that
  eventually suggests I go to kernel 3.16.0.

  When I was on 3.13.0-63, my VGA output would work with the boot up
  screen and the log in screen.  But once I log on the VGA port seems to
  be inactive and I can't get the output back.  HDMI still seems to
  work, though the projectors I have access to don't have HDMI inputs.

  After I upgraded to 3.16.0, the VGA output would still work during the
  boot up and log in.  Again, once I log on the VGA stopped working.
  However, when I switched to a text terminal (e.g. Ctrl-Alt-F1) I can
  see the VGA output again.  As soon as I switch back to GUI the VGA
  output stopped working.  The "Display" setting in System Settings
  cannot find an external monitor, nor could xrandr.

  My current work around is to use the HDMI port with an HDMI -> VGA
  converter.  That seems to do the trick for now.  Both Display setting
  and xrandr can see the HDMI connection.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-generic 3.13.0.63.71
  ProcVersionSignature: Ubuntu 3.16.0-49.65~14.04.1-generic 3.16.7-ckt15
  Uname: Linux 3.16.0-49-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.13
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  howard 2074 F pulseaudio
   /dev/snd/controlC1:  howard 2074 F pulseaudio
  CurrentDesktop: Unity
  Date: Sat Sep 12 09:48:27 2015
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=931fa86c-ffc4-4421-95e5-3f0ed72ef187
  InstallationDate: Installed on 2014-01-10 (610 days ago)
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 
(20130820.1)
  MachineType: Acer Aspire E1-472
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-49-generic 
root=UUID=17eb8564-5cc9-439a-aa44-2160ead649f4 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-49-generic N/A
   linux-backports-modules-3.16.0-49-generic  N/A
   linux-firmware 1.127.15
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-08-14 (393 days ago)
  dmi.bios.date: 08/16/2013
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: V2.04.
  dmi.board.name: EA40_HW
  dmi.board.vendor: Acer
  dmi.board.version: V2.04.
  dmi.chassis.type: 9
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.04.
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLtd.:bvrV2.04.:bd08/16/2013:svnAcer:pnAspireE1-472:pvrV2.04.:rvnAcer:rnEA40_HW:rvrV2.04.:cvnAcer:ct9:cvrV2.04.:
  dmi.product.name: Aspire E1-472
  dmi.product.version: V2.04.
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1495110/+subscriptions

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[Kernel-packages] [Bug 1495110] Re: External VGA port on laptop does not work anymore

2015-09-14 Thread Howard Cheng
I use this laptop for teaching, so the only thing I know is that it was
working in April and it's no longer working in September (I haven't
tried in between).  The reason I suspected it was the kernel was based
on a web search of similar problems (though none seems exactly the same
as mine, and most seem to say 3.16.0 fixes things).

I may not be able to get to trying a new kernel until later this week,
but I'll report when I have it done.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1495110

Title:
  External VGA port on laptop does not work anymore

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have been using the laptop for almost 2 years now, and I have not
  had problem connecting to a projector via the external VGA port until
  recently.  Sometime between April and now, there must have been a
  kernel upgrade that messed it up.  I saw a few other bug reports that
  eventually suggests I go to kernel 3.16.0.

  When I was on 3.13.0-63, my VGA output would work with the boot up
  screen and the log in screen.  But once I log on the VGA port seems to
  be inactive and I can't get the output back.  HDMI still seems to
  work, though the projectors I have access to don't have HDMI inputs.

  After I upgraded to 3.16.0, the VGA output would still work during the
  boot up and log in.  Again, once I log on the VGA stopped working.
  However, when I switched to a text terminal (e.g. Ctrl-Alt-F1) I can
  see the VGA output again.  As soon as I switch back to GUI the VGA
  output stopped working.  The "Display" setting in System Settings
  cannot find an external monitor, nor could xrandr.

  My current work around is to use the HDMI port with an HDMI -> VGA
  converter.  That seems to do the trick for now.  Both Display setting
  and xrandr can see the HDMI connection.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-generic 3.13.0.63.71
  ProcVersionSignature: Ubuntu 3.16.0-49.65~14.04.1-generic 3.16.7-ckt15
  Uname: Linux 3.16.0-49-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.13
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  howard 2074 F pulseaudio
   /dev/snd/controlC1:  howard 2074 F pulseaudio
  CurrentDesktop: Unity
  Date: Sat Sep 12 09:48:27 2015
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=931fa86c-ffc4-4421-95e5-3f0ed72ef187
  InstallationDate: Installed on 2014-01-10 (610 days ago)
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 
(20130820.1)
  MachineType: Acer Aspire E1-472
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-49-generic 
root=UUID=17eb8564-5cc9-439a-aa44-2160ead649f4 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-49-generic N/A
   linux-backports-modules-3.16.0-49-generic  N/A
   linux-firmware 1.127.15
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-08-14 (393 days ago)
  dmi.bios.date: 08/16/2013
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: V2.04.
  dmi.board.name: EA40_HW
  dmi.board.vendor: Acer
  dmi.board.version: V2.04.
  dmi.chassis.type: 9
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.04.
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLtd.:bvrV2.04.:bd08/16/2013:svnAcer:pnAspireE1-472:pvrV2.04.:rvnAcer:rnEA40_HW:rvrV2.04.:cvnAcer:ct9:cvrV2.04.:
  dmi.product.name: Aspire E1-472
  dmi.product.version: V2.04.
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1495110/+subscriptions

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[Kernel-packages] [Bug 1495110] Re: External VGA port on laptop does not work anymore

2015-09-14 Thread Howard Cheng
I have trouble installing v4.3-rc1-unstable since the only debian
package available is the headers.  I have, however, tried 4.2-unstable
and the result is exactly the same as what I reported for 3.16.0.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1495110

Title:
  External VGA port on laptop does not work anymore

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have been using the laptop for almost 2 years now, and I have not
  had problem connecting to a projector via the external VGA port until
  recently.  Sometime between April and now, there must have been a
  kernel upgrade that messed it up.  I saw a few other bug reports that
  eventually suggests I go to kernel 3.16.0.

  When I was on 3.13.0-63, my VGA output would work with the boot up
  screen and the log in screen.  But once I log on the VGA port seems to
  be inactive and I can't get the output back.  HDMI still seems to
  work, though the projectors I have access to don't have HDMI inputs.

  After I upgraded to 3.16.0, the VGA output would still work during the
  boot up and log in.  Again, once I log on the VGA stopped working.
  However, when I switched to a text terminal (e.g. Ctrl-Alt-F1) I can
  see the VGA output again.  As soon as I switch back to GUI the VGA
  output stopped working.  The "Display" setting in System Settings
  cannot find an external monitor, nor could xrandr.

  My current work around is to use the HDMI port with an HDMI -> VGA
  converter.  That seems to do the trick for now.  Both Display setting
  and xrandr can see the HDMI connection.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-generic 3.13.0.63.71
  ProcVersionSignature: Ubuntu 3.16.0-49.65~14.04.1-generic 3.16.7-ckt15
  Uname: Linux 3.16.0-49-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.13
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  howard 2074 F pulseaudio
   /dev/snd/controlC1:  howard 2074 F pulseaudio
  CurrentDesktop: Unity
  Date: Sat Sep 12 09:48:27 2015
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=931fa86c-ffc4-4421-95e5-3f0ed72ef187
  InstallationDate: Installed on 2014-01-10 (610 days ago)
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 
(20130820.1)
  MachineType: Acer Aspire E1-472
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-49-generic 
root=UUID=17eb8564-5cc9-439a-aa44-2160ead649f4 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-49-generic N/A
   linux-backports-modules-3.16.0-49-generic  N/A
   linux-firmware 1.127.15
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-08-14 (393 days ago)
  dmi.bios.date: 08/16/2013
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: V2.04.
  dmi.board.name: EA40_HW
  dmi.board.vendor: Acer
  dmi.board.version: V2.04.
  dmi.chassis.type: 9
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.04.
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLtd.:bvrV2.04.:bd08/16/2013:svnAcer:pnAspireE1-472:pvrV2.04.:rvnAcer:rnEA40_HW:rvrV2.04.:cvnAcer:ct9:cvrV2.04.:
  dmi.product.name: Aspire E1-472
  dmi.product.version: V2.04.
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1495110/+subscriptions

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Post to : kernel-packages@lists.launchpad.net
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[Kernel-packages] [Bug 1495110] Re: External VGA port on laptop does not work anymore

2015-09-14 Thread Howard Cheng
If I were to try to install an older kernel to see if I can roll back
and make it work again, what is a good version (let's say whatever is
available on 14.04 LTS around March 2015)?

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1495110

Title:
  External VGA port on laptop does not work anymore

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have been using the laptop for almost 2 years now, and I have not
  had problem connecting to a projector via the external VGA port until
  recently.  Sometime between April and now, there must have been a
  kernel upgrade that messed it up.  I saw a few other bug reports that
  eventually suggests I go to kernel 3.16.0.

  When I was on 3.13.0-63, my VGA output would work with the boot up
  screen and the log in screen.  But once I log on the VGA port seems to
  be inactive and I can't get the output back.  HDMI still seems to
  work, though the projectors I have access to don't have HDMI inputs.

  After I upgraded to 3.16.0, the VGA output would still work during the
  boot up and log in.  Again, once I log on the VGA stopped working.
  However, when I switched to a text terminal (e.g. Ctrl-Alt-F1) I can
  see the VGA output again.  As soon as I switch back to GUI the VGA
  output stopped working.  The "Display" setting in System Settings
  cannot find an external monitor, nor could xrandr.

  My current work around is to use the HDMI port with an HDMI -> VGA
  converter.  That seems to do the trick for now.  Both Display setting
  and xrandr can see the HDMI connection.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-generic 3.13.0.63.71
  ProcVersionSignature: Ubuntu 3.16.0-49.65~14.04.1-generic 3.16.7-ckt15
  Uname: Linux 3.16.0-49-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.13
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  howard 2074 F pulseaudio
   /dev/snd/controlC1:  howard 2074 F pulseaudio
  CurrentDesktop: Unity
  Date: Sat Sep 12 09:48:27 2015
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=931fa86c-ffc4-4421-95e5-3f0ed72ef187
  InstallationDate: Installed on 2014-01-10 (610 days ago)
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 
(20130820.1)
  MachineType: Acer Aspire E1-472
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-49-generic 
root=UUID=17eb8564-5cc9-439a-aa44-2160ead649f4 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-49-generic N/A
   linux-backports-modules-3.16.0-49-generic  N/A
   linux-firmware 1.127.15
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-08-14 (393 days ago)
  dmi.bios.date: 08/16/2013
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: V2.04.
  dmi.board.name: EA40_HW
  dmi.board.vendor: Acer
  dmi.board.version: V2.04.
  dmi.chassis.type: 9
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.04.
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLtd.:bvrV2.04.:bd08/16/2013:svnAcer:pnAspireE1-472:pvrV2.04.:rvnAcer:rnEA40_HW:rvrV2.04.:cvnAcer:ct9:cvrV2.04.:
  dmi.product.name: Aspire E1-472
  dmi.product.version: V2.04.
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1495110] [NEW] External VGA port on laptop does not work anymore

2015-09-12 Thread Howard Cheng
Public bug reported:

I have been using the laptop for almost 2 years now, and I have not had
problem connecting to a projector via the external VGA port until
recently.  Sometime between April and now, there must have been a kernel
upgrade that messed it up.  I saw a few other bug reports that
eventually suggests I go to kernel 3.16.0.

When I was on 3.13.0-63, my VGA output would work with the boot up
screen and the log in screen.  But once I log on the VGA port seems to
be inactive and I can't get the output back.  HDMI still seems to work,
though the projectors I have access to don't have HDMI inputs.

After I upgraded to 3.16.0, the VGA output would still work during the
boot up and log in.  Again, once I log on the VGA stopped working.
However, when I switched to a text terminal (e.g. Ctrl-Alt-F1) I can see
the VGA output again.  As soon as I switch back to GUI the VGA output
stopped working.  The "Display" setting in System Settings cannot find
an external monitor, nor could xrandr.

My current work around is to use the HDMI port with an HDMI -> VGA
converter.  That seems to do the trick for now.  Both Display setting
and xrandr can see the HDMI connection.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-generic 3.13.0.63.71
ProcVersionSignature: Ubuntu 3.16.0-49.65~14.04.1-generic 3.16.7-ckt15
Uname: Linux 3.16.0-49-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.13
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC0:  howard 2074 F pulseaudio
 /dev/snd/controlC1:  howard 2074 F pulseaudio
CurrentDesktop: Unity
Date: Sat Sep 12 09:48:27 2015
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=931fa86c-ffc4-4421-95e5-3f0ed72ef187
InstallationDate: Installed on 2014-01-10 (610 days ago)
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 
(20130820.1)
MachineType: Acer Aspire E1-472
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-49-generic 
root=UUID=17eb8564-5cc9-439a-aa44-2160ead649f4 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-49-generic N/A
 linux-backports-modules-3.16.0-49-generic  N/A
 linux-firmware 1.127.15
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-08-14 (393 days ago)
dmi.bios.date: 08/16/2013
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: V2.04.
dmi.board.name: EA40_HW
dmi.board.vendor: Acer
dmi.board.version: V2.04.
dmi.chassis.type: 9
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.04.
dmi.modalias: 
dmi:bvnPhoenixTechnologiesLtd.:bvrV2.04.:bd08/16/2013:svnAcer:pnAspireE1-472:pvrV2.04.:rvnAcer:rnEA40_HW:rvrV2.04.:cvnAcer:ct9:cvrV2.04.:
dmi.product.name: Aspire E1-472
dmi.product.version: V2.04.
dmi.sys.vendor: Acer

** Affects: linux (Ubuntu)
 Importance: Undecided
 Status: Confirmed


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1495110

Title:
  External VGA port on laptop does not work anymore

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have been using the laptop for almost 2 years now, and I have not
  had problem connecting to a projector via the external VGA port until
  recently.  Sometime between April and now, there must have been a
  kernel upgrade that messed it up.  I saw a few other bug reports that
  eventually suggests I go to kernel 3.16.0.

  When I was on 3.13.0-63, my VGA output would work with the boot up
  screen and the log in screen.  But once I log on the VGA port seems to
  be inactive and I can't get the output back.  HDMI still seems to
  work, though the projectors I have access to don't have HDMI inputs.

  After I upgraded to 3.16.0, the VGA output would still work during the
  boot up and log in.  Again, once I log on the VGA stopped working.
  However, when I switched to a text terminal (e.g. Ctrl-Alt-F1) I can
  see the VGA output again.  As soon as I switch back to GUI the VGA
  output stopped working.  The "Display" setting in System Settings
  cannot find an external monitor, nor could xrandr.

  My current work around is to use the HDMI port with an HDMI -> VGA
  converter.  That seems to do the trick for now.  Both Display setting
  and xrandr can see the HDMI connection.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-generic 3.13.0.63.71
  ProcVersionSignature: Ubuntu 3.16.0-49.65~14.04.1-generic 3.16.7-ckt15
  Uname: Linux 3.16.0-49-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.13
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  howard 2074 F pulseaudio
   /dev/snd/controlC1:  howard 2074 F pulseaudio
  CurrentDesktop: Unity
  Date: Sat Sep 12 09:48:27 2015
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=931fa86c-ffc4-4421-95e5-3f0ed72ef187