Hi I'm luca from Italy,
i have a little proplem to install otrs from tar.gz in fodora core 4
basic configuration
I have fact all the steps contained in
http://doc.otrs.org/1.3/en/html/install-cli.html
but the server have an internal server error
[Thu Jul 14 13:45:36 2005] [error] [client [cut]
You are trying to run it under mod_perl, but have don't
have the proper perl libraries installed.
Luca Tebaldi wrote:
Hi I'm luca from Italy,
i have a little proplem to install otrs from tar.gz in fodora core 4
basic configuration
I have fact all the steps contained in
http://doc.otrs.org/1
Title: RE: [otrs] installation
I had problems with OTRS 2.0 beta 2 using mod_perl2 under FC4 as well. The problem seemed to stem from the differences between mod_perl 1.99_xxx and the final release code. I ended up installing FC3 instead and it worked like a charm.
-Original Message-
We've had a user leave and need to get rid of their account. Is it
simply a matter of deleting the record for that user from the
system_user table or do other things need to be done?
Thanks,
Jason Joines
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OTRS
I need a tag for the Notifications files that contains a customers
phone number.
Here is an example of the formatting we are using for the
Agent::NewTicket and Agent::Move otrs notifications at the beginning of
the body text. (Our agents want to know this information upfront from
the email ra
You need to install all the perl libraries, you should be able to get to
a cpan shell to install the DBI module which usually holds you up. I use
freebsd and use the ports system : ) im not sure how you do it with
Fedora Core linux. Jeremy maybe knows im sure he will put his comments
in here is awe
I want to close an entire series of tickets as the admin using the bulk
feature. I select the tickets by using the adjacent checkbox, then
click bulk-action. The dialog screen comes up, I enter something in the
text area relating to closing a bulk amount of tickets. Then select the
closed succe
