On Fri, Dec 09, 2011 at 04:18:29PM -0500, Mike Johnson wrote:
> Greetings everyone,
>
> I've done a few searches on this and found various individuals that have
> come across similar problems, but none of these individuals had a
> resolution that fit my situation.
>
> RT 3.8.10
> ExternalAuth0.08
I'm by no means an expert at this at all but I see you are using
sAMAccountName which leads me to believe you are connecting to Active
Directory.
I had to use the bitmask version of the d_filter for the ldap search to
filter out disabled users...
not sure if this has anything to do with why you a
Greetings everyone,
I've done a few searches on this and found various individuals that have
come across similar problems, but none of these individuals had a
resolution that fit my situation.
RT 3.8.10
ExternalAuth0.08 (latest is 0.09 but I don't believe the changes between
these versions are ca
On Fri, 2011-12-09 at 15:33 -0500, Jim Lesinski wrote:
> I had determined that the cause of this issue is related to javascript
> in /opt/rt4/local/html/Elements/EditCustomFieldAutocomplete. There is
> an additional comma at the end of jQuery.autocomplete call and the
> browser is expecting another
Ryan,
Looks like you're missing a right ) at the end of your filter line.
Kenn
On Thu, Dec 8, 2011 at 4:41 PM, Ryan Backman wrote:
> I'm having a bit of trouble getting ExternalAuth to work. I've scoured
> the archives and the net and found many suggestions, but none have made any
> changes.
Have you tried emailing the guy about it? The shots I saw of it look
almost identical to the mobile rt site, have you checked in the reply
section of the tickets?
-Matt
On 12/09/2011 2:14 AM, Mayk Backus wrote:
Hi,
Anyone any clue on this ?
Thanx
Regards
Mayk
On Dec 3, 2011, at 10:41 A
Hi,
If you do it in a scrip then sadly custom fields on transactions are
set too later for TransactionCreate scrips. Try batch scrips.
On Fri, Dec 9, 2011 at 17:56, Constant DAIX wrote:
> Hi everybody,
>
> Could someone tell me how to get the value of a transaction custom field ?
>
> I tried a l
On 12/08/2011 09:09 PM, Dave Pascoe wrote:
> My bad. I wasn't expecting that Status=resolved tickets were not going
> to be searched. Operator error. I also learned that you can pass
> status into SimpleSearch right from the search box. Solves my needs.
We just merged some commits to 4.0-trunk
Hi everybody,
Could someone tell me how to get the value of a transaction custom field ?
I tried a lot of functions but I can't get this value. I just can have the name
and the description of this custom field, the content, subject, headers of the
reply associated to the custom field.
Code use
On Fri, Dec 09, 2011 at 11:02:52AM +0100, Stefan Vollmar wrote:
> Hi,
>
Hi,
> quick question: I replied to a mail which had been sent via an RT
> queue. The corresponding case was closed but apparently re-opened when
> my reply arrived. Is this the expected behaviour? (I would not mind at
> all,
Hi,
Anyone any clue on this ?
Thanx
Regards
Mayk
On Dec 3, 2011, at 10:41 AM, Mayk Backus wrote:
>
> Hi list,
>
> Is there an option to give a ticket to someone from inside the ipad app ? It
> is possible to take a ticket , but i can't seem to find how i can assign
> (give) a ticket to s
Hi,
quick question: I replied to a mail which had been sent via an RT queue. The
corresponding case was closed but apparently re-opened when my reply arrived.
Is this the expected behaviour? (I would not mind at all, we just wanted to
make sure)
Best regards,
Stefan
--
Dr. Stefan Vollmar, Di
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