[rt-users] blue login bar after upgrade to RT 4.2

2013-11-16 Thread Thomas Lau
Hi All, there is a strange blue Login bar on the top if login page, how could I change color into Red? Attached screenshot for you to have a look. attachment: Image 1.png

[rt-users] Help rt 4.2.0 advanced search problem with persian customfields

2013-11-16 Thread Morteza Ghassempour
Hi Sorry for my bad English I’m not native English speaker. I’ve upgraded rt from 3.8.8 to 4.2.0 and I’ve got a problem on advanced search. There is a custom field with Persian name in my queue that I want to add to my search terms and this errors occurs:  Wrong query, expecting a OPERATOR in

[rt-users] Mass download of attachments

2013-11-16 Thread Jason Foster
I’m an instructor in an engineering design undergraduate course, and we’re using RT to manage a number of course elements, including assignment submission. My TAs have asked me if there’s a way to “bulk download” attachments? We’re having students submit a Ticket with their submission as an