Re: [rt-users] How to create a new RoleGroup?

2017-01-05 Thread patrick . schoenenberg
7 um 15:41 Uhr Von: "Matt Zagrabelny" <mzagr...@d.umn.edu> An: patrick.schoenenb...@web.de Cc: rt-users <rt-users@lists.bestpractical.com> Betreff: Re: [rt-users] How to create a new RoleGroup? On Wed, Jan 4, 2017 at 8:30 AM, <patrick.schoenenb...@web.de> wrote: >

Re: [rt-users] How to create a new RoleGroup?

2017-01-04 Thread Matt Zagrabelny
On Wed, Jan 4, 2017 at 8:30 AM, wrote: > I logged into RT as an admin: > -> Admin -> Queues -> Select Queue -> Watchers > > Then: > - New Watcher -> Find NAME -> Choose Option "AdminCc" --> Save Changes > ERROR: Role group 'AdminCc' not found I just ran a quick

Re: [rt-users] How to create a new RoleGroup?

2017-01-04 Thread patrick . schoenenberg
Hello,   > What version were you running? 4.0.18   > What version did you upgrade to? 4.2.18 >> Error Message: In german "Rollen Gruppe 'AdminCc' nicht gefunden" >> In English something like "Role Group 'AdminCc' not found" > What actions did you take to generate this error? Please be

Re: [rt-users] How to create a new RoleGroup?

2017-01-04 Thread Matt Zagrabelny
Hi Patrick, On Wed, Jan 4, 2017 at 8:00 AM, wrote: > > Hello, > > after an RT-Upgrade I am not able to add Watchers to on Queue. What version were you running? What version did you upgrade to? > Error Message: In german "Rollen Gruppe 'AdminCc' nicht gefunden" >

[rt-users] How to create a new RoleGroup?

2017-01-04 Thread patrick . schoenenberg
Hello,   after an RT-Upgrade I am not able to add Watchers to on Queue.   Error Message:  In german "Rollen Gruppe 'AdminCc' nicht gefunden" In English something like "Role Group 'AdminCc' not found"   How can I create a new RoleGroup? Thanks in advance   Patrick