I think this problem is finally solved. As I'd always suspected, it was likely related to power management features.
As previously noted, running the command ... $ pmset -g ... suggested that all settings were as they should be. Mainly power nap was turned off globally. About a week ago someone asked another question here about 'app nap'. I'd previously checked 4D.app using Get Info after the Sierra > High Sierra upgrade and verified it was set as needed. I ran the command to check app nap on 4D.app and there was no value returned. Hmmm? I then ran the command to enable app nap on 4D.app then check it again. It was now set. I also toggled all of the machine's energy saver settings. I recorded them. Changed them. Saved them. Then reset them. This may have not helped, but I don't see how it could have hurt. We've run for almost a week now. -- Brad ________________________________________ From: Perkins, Bradley D Sent: Friday, November 17, 2017 9:59 AM To: 4d_tech@lists.4d.com Subject: Re: 4D Backup causes 4D Remote to hang (15.4) Still having problems. Based on various email notifications, I can see that the scripts that under past OS versions would reliably restart 4D are trying to do so, but w/o success. I don't know why they fail, but can see they are repeatedly trying. That continues until I remotely access the Mac. At that point the next scheduled run of the script succeeds. If I try to run these scripts via SSH they don't succeed. I have to launch Apple Remote Desktop. I also have a password protected PHP app running on that server that allows me to kill a hung 4D from my phone. That doesn't work during these problem periods either. It seems like this points to a power management issue, but pmset -g would indicate that everything is set as it should be. I did not mention it earlier, but this Mac Mini sits in a rack and hooked to a KVM. It normally doesn't have a display. Are any others running v15.4 (or v15.5) 4D Remote on Mac OS High Sierra successfully? Or, if you are running it and having problems, what are they? Thanks, Brad Perkins On 11/15/17, 5:13 PM, "Perkins, Bradley D" <bperk...@lanl.gov> wrote: >Thanks Chuck, > >I've reset the backup by deleting preferences. I also modified my scripts >to use kill -9 instead of killall. Hopefully this will improve the >situation. I should know overnight. > >-- Brad Perkins > >On 11/14/17, 1:00 PM, "4D_Tech on behalf of 4d_tech-requ...@lists.4d.com" ><4d_tech-boun...@lists.4d.com on behalf of 4d_tech-requ...@lists.4d.com> >wrote: > > I would quit 4D server, delete preferences and recreate using menu >commands > re backup. Perhaps that us trhe problem. Also check where the backup >is > going to if a HD try a different location > > Regards and hiope this helps > Chuck > ********************************************************************** 4D Internet Users Group (4D iNUG) FAQ: http://lists.4d.com/faqnug.html Archive: http://lists.4d.com/archives.html Options: http://lists.4d.com/mailman/options/4d_tech Unsub: mailto:4d_tech-unsubscr...@lists.4d.com **********************************************************************
