Re: Damaged database

2016-11-11 Thread stardata.info

This is the log error in the windows event.

+ System

  - Provider

   [ Name]  Application Error

  - EventID 1000

   [ Qualifiers]  0

   Level 2

   Task 100

   Keywords 0x80

  - TimeCreated

   [ SystemTime]  2016-11-10T13:38:56.0Z

   EventRecordID 11229

   Channel Application

   Computer AIS-PC

   Security


- EventData

   Ais.exe
   13.2.122.395
   50a625d7
   MSVCR90.dll
   9.0.30729.4940
   4ca2ef57
   c417
   0006ccb5
   1818
   01d23b57c1a58aec
   C:\Ais\Applicazione\Ais.exe
C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742\MSVCR90.dll 


   0672223b-a74b-11e6-8194-000854704e09

This crash during the flush of the buffer, after that the application close.

Someone know because?

Thanks
/Ferdinando/


Il 10/11/2016 22:17, stardata.info ha scritto:


Hi All,

I have these two error in the log:

  * Problem on the database : Last database flush did not complete.
(1;139)
  * Problem on index definition [index #6] : Checksum is invalid (16;66)


Someone have suggestions?

Thanks
/Ferdinando/


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RE: Damaged database

2016-11-10 Thread stardata.info

Hi Tim,

Where i find the Event Viewer?

Thanks
/Ferdinando/

Il 11/11/2016 01:09, 4d_tech-requ...@lists.4d.com ha scritto:

Message: 11
Date: Thu, 10 Nov 2016 23:24:52 +0100
From: Timothy Penner<tpen...@4d.com>
To: 4D iNug Technical<4d_tech@lists.4d.com>
Subject: RE: Damaged database
Message-ID: <889B5CE1FCB86B4CA53DB7E91109DFCE03FDF9B32124@4d-xn1-exch>
Content-Type: text/plain; charset="utf-8"


>  * Problem on the database : Last database flush did not complete. (1;139)

This is usually only seen when the application crashed during a flush.
Maybe your code that logged the successful quit had already executed when 4D 
crashed.
You should check the Event Viewer to see if there are any crash events.


>  * Problem on index definition [index #6] : Checksum is invalid (16;66)

Damaged index, could be related to the crash.

You should update from v13.2 to the final version of 4D v13.6 before attempting 
anything else;
at least update the instance that you are having this repeated issue with...

Consider the following pages of bug fixes:
ftp://ftp.4d.com/ACI_PRODUCT_REFERENCE_LIBRARY/Bug_Fix_Lists/Version_13/v13.3/Fixed_Bugs_4D_13.3.pdf  
ftp://ftp.4d.com/ACI_PRODUCT_REFERENCE_LIBRARY/Bug_Fix_Lists/Version_13/v13.4/Fixed_Bugs_4D_13.4.pdf  
ftp://ftp.4d.com/ACI_PRODUCT_REFERENCE_LIBRARY/Bug_Fix_Lists/Version_13/v13.5/Fixed_bugs_4D_v13.5.pdf  
ftp://ftp.4d.com/ACI_PRODUCT_REFERENCE_LIBRARY/Bug_Fix_Lists/Version_13/v13.6/Fixed_Bugs_4D_13.6.pdf

^ quite a few bug fixes were made after 13.2...

Maybe something like ACI0082361 is biting you, which says: " In some case, 4D 
crashes when quiting the application after using listbox with named selection."

-Tim


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RE: Damaged database

2016-11-10 Thread Timothy Penner
>  * Problem on the database : Last database flush did not complete. (1;139)

This is usually only seen when the application crashed during a flush.
Maybe your code that logged the successful quit had already executed when 4D 
crashed.
You should check the Event Viewer to see if there are any crash events.

>  * Problem on index definition [index #6] : Checksum is invalid (16;66)

Damaged index, could be related to the crash. 

You should update from v13.2 to the final version of 4D v13.6 before attempting 
anything else; 
at least update the instance that you are having this repeated issue with...

Consider the following pages of bug fixes:
ftp://ftp.4d.com/ACI_PRODUCT_REFERENCE_LIBRARY/Bug_Fix_Lists/Version_13/v13.3/Fixed_Bugs_4D_13.3.pdf
 
ftp://ftp.4d.com/ACI_PRODUCT_REFERENCE_LIBRARY/Bug_Fix_Lists/Version_13/v13.4/Fixed_Bugs_4D_13.4.pdf
 
ftp://ftp.4d.com/ACI_PRODUCT_REFERENCE_LIBRARY/Bug_Fix_Lists/Version_13/v13.5/Fixed_bugs_4D_v13.5.pdf
 
ftp://ftp.4d.com/ACI_PRODUCT_REFERENCE_LIBRARY/Bug_Fix_Lists/Version_13/v13.6/Fixed_Bugs_4D_13.6.pdf
^ quite a few bug fixes were made after 13.2...

Maybe something like ACI0082361 is biting you, which says: " In some case, 4D 
crashes when quiting the application after using listbox with named selection."

-Tim
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Re: Damaged database

2016-11-10 Thread stardata.info

Hi All,

I have these two error in the log:

 * Problem on the database : Last database flush did not complete. (1;139)
 * Problem on index definition [index #6] : Checksum is invalid (16;66)


Someone have suggestions?

Thanks
/Ferdinando/
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RE: Damaged database

2016-11-10 Thread stardata.info

Tim,

Below the my answers.


Il 10/11/2016 21:00, 4d_tech-requ...@lists.4d.com ha scritto:

Message: 10
Date: Thu, 10 Nov 2016 20:22:22 +0100
From: Timothy Penner<tpen...@4d.com>
To: 4D iNug Technical<4d_tech@lists.4d.com>
Subject: RE: Damaged database
Message-ID: <889B5CE1FCB86B4CA53DB7E91109DFCE03FDF9B3211D@4d-xn1-exch>
Content-Type: text/plain; charset="utf-8"

Some comments/suggestions:


>In one my customer that use one application developed in 4D V13.2

You are using a very old release of an unsupported product (v13 is no longer 
supported nor updated); I would suggest that you, at the very least, update to 
the final release of v13.6 so that you can take advantage of the final set of 
bugfixes that were applied to that product line. It is very possible that you 
are hitting a bug that is already solved in the final release, for example if 
the issue is related to unique fields that do not have an index, that would 
have been addressed in the final releases of 13.5 and 13.6.
In the next future yes, but i have around 25 same applications that run 
on the same hardware without problems.



>There are not power failures or strange operation that the user do.
>The user close the application and some times when reopen have this message.

Maybe they leave 4D open when the OS does an automatic reboot, perhaps for 
Windows Update...
Or maybe it crashes on exit, you could check the Event Viewer to see if there 
are any crash events.
No, i have the log in my application, and have read that the customer 
close the application without problems.

When restart sometimes have this message.



>When i do a recover operation, i see that there are a message: "some 
anomalies" , so i must to do the operation one second time.

When the issue happens and it reports Anomalies have been detected, you should 
open the log and look at the errors.
Keep a log of the errors to determine if it is the same errors coming back each 
time or something different.
You may find a clue to the underlying cause by cross checking the anomalies for 
each of the times this issue occurs.

How i can read this?


Kind Regards,

Tim PENNER


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RE: Damaged database

2016-11-10 Thread stardata.info

Hi Neil,

I use the same application on more than 20 pc that are equal of this 
that give the problems.


The application have used for around one year without problems, i have 
this problems only fron two months.



Thanks

Ferdinando


Il 10/11/2016 21:00, 4d_tech-requ...@lists.4d.com ha scritto:

Message: 3
Date: Thu, 10 Nov 2016 15:26:57 +
From: "Dennis, Neil"<neil.den...@umb.com>
To:"4d_tech@lists.4d.com"  <4d_tech@lists.4d.com>
Subject: RE: Damaged database
Message-ID:
<838740227206e84f82973ff5d9ea59b74a761...@wsys6041a.umb.corp.umb.com>
Content-Type: text/plain; charset="utf-8"


>The Windows is 7 and the application is in single mode.

Check this against the certification chart from 4Ds website for the version of 
4D you are using. They are found at the bottom of each tab in the download 
sectionhttp://www.4d.com/downloads/products.html



Neil


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RE: Damaged database

2016-11-10 Thread Timothy Penner
Some comments/suggestions:

> In one my customer that use one application developed in 4D V13.2 

You are using a very old release of an unsupported product (v13 is no longer 
supported nor updated); I would suggest that you, at the very least, update to 
the final release of v13.6 so that you can take advantage of the final set of 
bugfixes that were applied to that product line. It is very possible that you 
are hitting a bug that is already solved in the final release, for example if 
the issue is related to unique fields that do not have an index, that would 
have been addressed in the final releases of 13.5 and 13.6.

> There are not power failures or strange operation that the user do.
> The user close the application and some times when reopen have this message.

Maybe they leave 4D open when the OS does an automatic reboot, perhaps for 
Windows Update...
Or maybe it crashes on exit, you could check the Event Viewer to see if there 
are any crash events.

> When i do a recover operation, i see that there are a message: "some 
> anomalies" , so i must to do the operation one second time.

When the issue happens and it reports Anomalies have been detected, you should 
open the log and look at the errors. 
Keep a log of the errors to determine if it is the same errors coming back each 
time or something different.
You may find a clue to the underlying cause by cross checking the anomalies for 
each of the times this issue occurs.

Kind Regards,

Tim PENNER
**
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RE: Damaged database

2016-11-10 Thread stardata.info

Hi Neil,

The Windows is 7 and the application is in single mode.

Thanks
/Ferdinando/

Il 10/11/2016 16:18, 4d_tech-requ...@lists.4d.com ha scritto:

essage: 13
Date: Thu, 10 Nov 2016 15:14:22 +
From: "Dennis, Neil"<neil.den...@umb.com>
To:"4d_tech@lists.4d.com"  <4d_tech@lists.4d.com>
Subject: RE: Damaged database
Message-ID:
<838740227206e84f82973ff5d9ea59b74a761...@wsys6041a.umb.corp.umb.com>
Content-Type: text/plain; charset="utf-8"


>I open in MCS, repair and restart, someone know if i must do other things for 
solve this periodical issue?

Examine the network, and computer memory and drive, and routers, look for any 
errors or failures.
Make sure the OS is compatible with the version of 4D both on server and client

Neil


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RE: Damaged database

2016-11-10 Thread Dennis, Neil
> The Windows is 7 and the application is in single mode.

Check this against the certification chart from 4Ds website for the version of 
4D you are using. They are found at the bottom of each tab in the download 
section http://www.4d.com/downloads/products.html



Neil





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RE: Damaged database

2016-11-10 Thread Dennis, Neil
> When i do a recover operation, i see that there are a message: "some 
> anomalies" , so i must to do the operation one second time.

The message is telling you what it found (and corrected). Running it a second 
time tells you that it found nothing since it was corrected the first time.


Neil




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Re: Damaged database

2016-11-10 Thread stardata.info

Hi,

When i do a recover operation, i see that there are a message: "some 
anomalies" , so i must to do the operation one second time.


Thanks

Ferdinando

Il 10/11/2016 16:11, stardata.info ha scritto:

Hi All,

In one my customer that use one application developed in 4D V13.2 from 
two months, i have two or tre time a message for damage database.

" The database is damaged, it will opened in maintenance mode "

I open in MCS, repair and restart, someone know if i must do other 
things for solve this periodical issue?


There are not power failures or strange operation that the user do.
The user close the application and some times when reopen have this 
message.


I have other installations with the same application but no problems 
in the others.


Someone have a suggestions.

Thanks
Ferdinando


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RE: Damaged database

2016-11-10 Thread Dennis, Neil
> I open in MCS, repair and restart, someone know if i must do other things for 
> solve this periodical issue?

Examine the network, and computer memory and drive, and routers, look for any 
errors or failures.
Make sure the OS is compatible with the version of 4D both on server and client

Neil








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If you are not the intended recipient you are notified that disclosing, 
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The Alternative Investments division of UMB Fund Services provides a full range 
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advice in this communication is not intended to be used, and cannot be used, by 
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