Dear Flipkart Team, I hope this message finds you well. My name is Kallam
Naga sai, and I am a visually impaired user of your Flipkart application. I
am reaching out to bring to your attention an issue that I have been facing
while using your application with TalkBack, a screen reader for visually
impaired individuals on Android mobile devices. Firstly, I want to express
my gratitude for providing a platform like Flipkart, which has enabled many
visually challenged individuals like myself to access a wide range of
products conveniently. However, I am currently encountering difficulties in
using the application with TalkBack. The main problem lies in the fact that
certain sections of Flipkart are not accessible through TalkBack, rendering
it challenging for me to navigate and use the app effectively.
Specifically, when I use TalkBack to browse through products, it fails to
read out important information such as product names and details. This
severely hinders my ability to make informed decisions and select the right
products for my needs. I want to emphasize that this issue is not related
to TalkBack itself, as other applications I use with TalkBack do not
exhibit this problem. It seems to be an inherent accessibility flaw within
the Flipkart application. As a loyal user of your platform, I kindly
request you to address this accessibility concern and make the necessary
changes to ensure that Flipkart becomes fully accessible for visually
impaired individuals, including those who rely on TalkBack. By enhancing
the accessibility features of your application, you would not only greatly
improve the experience for me but also for countless other visually
challenged individuals who rely on Flipkart to meet their shopping needs. I
understand that creating an accessible application involves technical
challenges, but I implore you to consider the needs of blind and visually
impaired individuals when designing and updating your platform. Small
adjustments and improvements can go a long way in making a significant
positive impact on our lives. Thank you for taking the time to read my
feedback. I sincerely hope that you will take this matter seriously and
work towards making Flipkart fully accessible for visually impaired users.
I believe that by doing so, you will not only demonstrate your commitment
to inclusivity but also gain the loyalty and appreciation of a large
community that greatly values your services. Best regards, Kallam Naga sai
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