Please visit https://talkingatmindia.org/Resources.aspx
Important Resources
Banking on Accessibility - A Case for Accessible Banking for Persons with
Disabilities by XRCVC (pdf file 2.4 mb)
Download Accessible PDF format 3rd edition of User Manual on Talking ATM
(English) (pdf file 1.2 mb)
Download DAISY format 3rd edition of User Manual on Talking ATM (English)
(.rar file 18.6 mb)
Watch a 2 Minute video of an user operating Union Bank Talking ATM
available on Youtube (External web page)
Audio Demonstration of Talking ATM
Talking ATM Balance enquiry operation (mp3 file 870.2 kb)
Talking ATM Cash withdrawal operation (mp3 file 1.7 mb)
Talking ATM PIN change operation (mp3 file 680 kb)
Misconception about Talking ATM
Difference between Talking ATM for blind and partial voice guidance on an
ATM for general public (pdf file 30 kb)
Indian Banks Association (IBA) Circulars
IBA BANKERS GUIDE 2017 FOR CUSTOMERS WITH SPECIAL NEEDS AND PERSONS WITH
DISABILITIES (pdf file 1.8 mb)
IBA Model Template for Banks for web page 'Services for Customers with
Disabilities' 18 December 2017 (pdf file 94 kb)
IBA Circular 'Template for Bank Corporate Websites and Bankers Guide' 18
December 2017 (pdf file 235 kb)
IBA poster to be displayed at the entrance of talking ATMs dated 16 January
2014 (pdf file 1.16 mb)
IBA standards on Accessible ATM dated 27 February 2013 (pdf file 1.16 mb)
IBA guidelines providing banking facilities to visually impaired persons
dated 18 November2008 (pdf file 74 kb)
Reserve Bank of India (RBI) Circulars
RBI Master Circular on Customer Service in Banks dated 1 July 2015 (pdf
file 1.74 mb)
RBI circular Banking Facilities To The Visually Challenged dated 4 June
2008 (pdf file 8.74 kb)
RBI circular Need for Bank Branches ATMs To Be Made Accessible to Persons
with Disabilities dated 13 April 2009 (pdf file 43.7 kb)
RBI circular Banking Facilities to Visually Challenged Persons With
Disabilities dated 5 September 2012 (pdf file 108 kb)
RBI circular Need for Bank Branches ATMs To Be Made Accessible To Persons
With Disabilities dated 21 May 2014 (pdf file 44.9 kb)
RBI circular Need for Bank Branches ATMs To Be Made Accessible To Persons
With Disabilities dated 11 June 2014 (pdf file 55.4 kb)
Services for Customers with Disabilities
List of banks with web page providing information about the services being
offered for persons with special needs and Bankers Guide 2017 book, a
compilation of all circulars, notifications issued by GOI, RBI & IBA] for
customers with Special Needs as a reference book for the bankers for
sensitizing bank staff.
Axis Bank (External web page)
Bank of Baroda (External web page)
Citibank India (pdf file)
HDFC Bank (pdf file)
ICICI Bank Door Step Banking(Web page)
IDBI(pdf file)
Karnataka Bank (External web page)
Kotak Mahindra Bank Ltd.(pdf file)
Punjab National Bank (External web page)
SBM Bank (pdf file)
UCO Bank (pdf file)
Yes Bank (External web page)
National Housing Bank
Loan facility to visually impaired persons by HFCs 3rd December 2015(pdf
file - external web page)
Insurance
LIC letter to NAB India regard to Insurance cover to Blind persons 14 July
2007(pdf file 359 kb)
Insurance Cover to Disabled Persons_Press Release_24 April 2015 (External
web page)
Guidelines on standardization of exclusions in Health Insurance Contracts
27 September 2019 (pdf file 7.2 mb)
IRDA Circular on Disclosure of Underwriting Philosophy by Insurers_2 June
2020 (pdf file 399 kb)
Investment
BSE Notice: Accessing Securities Market by Visually Challenged Investors_12
May 2015 (External web page)
NSDL circular revised procedure - Opening and operation of depository
account of blind persons 21 August 2007 (External web page)
NSDL circular Opening of an account of a Blind person 21 August 2007
(External web page)
Thanks & Regards
Prashant Naik
On Sun, Aug 14, 2022 at 9:51 PM SatyaNarayana Murthy Tanikella <
satyanarayanamurthy.tanike...@gmail.com> wrote:
> Hello all,
> Long back there was discussion about RBI guide lines about facilities
> that all banks must extend to visually challenged.
> Please help me the link to get updated circulars.
> Thanking you.
>
> --
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