Re: [AI] Your supports & suggestions requested

[Sudeshna Bhattacharya]

Thanks a lot to all of you Friends for all your valuable suggestions
and info to find their issues a way towards solutions. , I'm conveying
the same to them so that they can do the needful.

Thanks and regards,
Sudeshna Bhattacharya

On 4/3/18, Prashant Naik  wrote:
> Hi Sudeshna
>
>
>
> I am replying as a separate thread with the subject as “Banking services
> for customers with disabilities”
>
>
>
> Regards,
>
> Prashant Naik
>
> 9967968881
>
> On Mon, Apr 2, 2018 at 4:06 PM, Vamshi. G  wrote:
>
>> Hi,
>>
>>
>> First, report the same to the next higher authorities and top
>> managements of the banks.  Write about the same on their face book and
>> other social media pages.  Top management is usually sensitive to
>> customer complaints, especially when reported in writing and on public
>> platforms.  Finally, the matter can be reported to the banking
>> ombudsman who will seek explanation from the banks.  Some NGO can take
>> up the task of filing RTIs with all the banks to see if they have
>> issued any internal circulars in this regard.  If such internal
>> circulars are quoted, even the branch officials may act promptly.
>> Mostly, it is lack of awareness amongst the front line staff which
>> makes them hesitant to provide services.   Unfortunately, we are far
>> from the ideal situation where all the banking employees should be
>> aware of this and there shouldn't be any need for this kind of
>> exercise.  If anyone is ready to take up a systematic exercise as I
>> have mentioned, I am ready to contribute in an advisory role.
>>
>> On 4/2/18, Rishi Sharma  wrote:
>> > My very first suggestion is that close the bank branches that are
>> > opened in the campuses of universities and colleges because in these
>> > branches staff acts just like the treatment given to the persons with
>> > disabilities in that college or university or school. I'm a blind
>> > person and I have faced this problem many times. They even don't know
>> > the recruitment procedure opted for person with disabilities by the
>> > bank. In short they totally work under the influence of that
>> > institution. Second suggestion is to scrap this heavy examination
>> > system and start awareness training programs. There is a heavy
>> > examination system in India followed by all the banks that only makes
>> > the staff obidient but not intelegent. There should be no pre or main
>> > exam. instead of this there should be 1 exam and some awareness
>> > programs under which the candidates must be sent for training in the
>> > institutions belonging to different segments of life. For example NIVH
>> > Dehradun, VRTC Ludhiana, NAB Delhi, CRC Sundarnagar, etc. are some of
>> > the institutions dealing with blindness and other disable peoples.
>> >
>> > On 4/2/18, Sudeshna Bhattacharya 
>> wrote:
>> >> Dear Friends,
>> >> Although RBI have mandated the banks to provide all the banking
>> >> facilities to the visually impaired persons, a large number of blind
>> >> persons are being refused the ATM, single A/c etc by various
>> >> banks.Even there cases, where a bank manager refused to talk to blind
>> >> person owing simply to her blindness , when requested and has been
>> >> advised to take someone sighted person with her whom the manager
>> >> agreed to talk too.
>> >> in this scenario, when I advised all of them to go to the respective
>> >> bank and to take the denial  from the bank in writing, I was told that
>> >> the banks refuse even to give them the denial in writing.
>> >> In such cases, what should be their next step to sort out their
>> >> issues? I 'm writing on behalf of them as each of them don't have the
>> >> access to the list.
>> >>
>> >> Your suggestion / comments are awaited,
>> >>
>> >> Thanks and regards,
>> >> Sudeshna Bhattacharya
>> >>
>> >>
>> >>
>> >>
>> >> Search for old postings at:
>> >> http://www.mail-archive.com/accessindia@accessindia.org.in/
>> >>
>> >> To unsubscribe send a message to
>> >> accessindia-requ...@accessindia.org.in
>> >> with the subject unsubscribe.
>> >>
>> >> To change your subscription to digest mode or make any other changes,
>> >> please
>> >> visit the list home page at
>> >> http://accessindia.org.in/mailman/listinfo/accessindia_
>> accessindia.org.in
>> >>
>> >>
>> >> Disclaimer:
>> >> 1. Contents of the mails, factual, or otherwise, reflect the thinking
>> >> of
>> >> the
>> >> person sending the mail and AI in no way relates itself to its
>> >> veracity;
>> >>
>> >> 2. AI cannot be held liable for any commission/omission based on the
>> >> mails
>> >> sent through this mailing list..
>> >>
>> >
>> >
>> >
>> >
>> > Search for old postings at:
>> > http://www.mail-archive.com/accessindia@accessindia.org.in/
>> >
>> > To unsubscribe send a message to
>> > accessindia-requ...@accessindia.org.in
>> > with the subject unsubscribe.
>> >
>> > To change your subscription to digest mode 

Re: [AI] Your supports & suggestions requested

[Prashant Naik]

Hi Sudeshna



I am replying as a separate thread with the subject as “Banking services
for customers with disabilities”



Regards,

Prashant Naik

9967968881

On Mon, Apr 2, 2018 at 4:06 PM, Vamshi. G  wrote:

> Hi,
>
>
> First, report the same to the next higher authorities and top
> managements of the banks.  Write about the same on their face book and
> other social media pages.  Top management is usually sensitive to
> customer complaints, especially when reported in writing and on public
> platforms.  Finally, the matter can be reported to the banking
> ombudsman who will seek explanation from the banks.  Some NGO can take
> up the task of filing RTIs with all the banks to see if they have
> issued any internal circulars in this regard.  If such internal
> circulars are quoted, even the branch officials may act promptly.
> Mostly, it is lack of awareness amongst the front line staff which
> makes them hesitant to provide services.   Unfortunately, we are far
> from the ideal situation where all the banking employees should be
> aware of this and there shouldn't be any need for this kind of
> exercise.  If anyone is ready to take up a systematic exercise as I
> have mentioned, I am ready to contribute in an advisory role.
>
> On 4/2/18, Rishi Sharma  wrote:
> > My very first suggestion is that close the bank branches that are
> > opened in the campuses of universities and colleges because in these
> > branches staff acts just like the treatment given to the persons with
> > disabilities in that college or university or school. I'm a blind
> > person and I have faced this problem many times. They even don't know
> > the recruitment procedure opted for person with disabilities by the
> > bank. In short they totally work under the influence of that
> > institution. Second suggestion is to scrap this heavy examination
> > system and start awareness training programs. There is a heavy
> > examination system in India followed by all the banks that only makes
> > the staff obidient but not intelegent. There should be no pre or main
> > exam. instead of this there should be 1 exam and some awareness
> > programs under which the candidates must be sent for training in the
> > institutions belonging to different segments of life. For example NIVH
> > Dehradun, VRTC Ludhiana, NAB Delhi, CRC Sundarnagar, etc. are some of
> > the institutions dealing with blindness and other disable peoples.
> >
> > On 4/2/18, Sudeshna Bhattacharya 
> wrote:
> >> Dear Friends,
> >> Although RBI have mandated the banks to provide all the banking
> >> facilities to the visually impaired persons, a large number of blind
> >> persons are being refused the ATM, single A/c etc by various
> >> banks.Even there cases, where a bank manager refused to talk to blind
> >> person owing simply to her blindness , when requested and has been
> >> advised to take someone sighted person with her whom the manager
> >> agreed to talk too.
> >> in this scenario, when I advised all of them to go to the respective
> >> bank and to take the denial  from the bank in writing, I was told that
> >> the banks refuse even to give them the denial in writing.
> >> In such cases, what should be their next step to sort out their
> >> issues? I 'm writing on behalf of them as each of them don't have the
> >> access to the list.
> >>
> >> Your suggestion / comments are awaited,
> >>
> >> Thanks and regards,
> >> Sudeshna Bhattacharya
> >>
> >>
> >>
> >>
> >> Search for old postings at:
> >> http://www.mail-archive.com/accessindia@accessindia.org.in/
> >>
> >> To unsubscribe send a message to
> >> accessindia-requ...@accessindia.org.in
> >> with the subject unsubscribe.
> >>
> >> To change your subscription to digest mode or make any other changes,
> >> please
> >> visit the list home page at
> >> http://accessindia.org.in/mailman/listinfo/accessindia_
> accessindia.org.in
> >>
> >>
> >> Disclaimer:
> >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of
> >> the
> >> person sending the mail and AI in no way relates itself to its veracity;
> >>
> >> 2. AI cannot be held liable for any commission/omission based on the
> >> mails
> >> sent through this mailing list..
> >>
> >
> >
> >
> >
> > Search for old postings at:
> > http://www.mail-archive.com/accessindia@accessindia.org.in/
> >
> > To unsubscribe send a message to
> > accessindia-requ...@accessindia.org.in
> > with the subject unsubscribe.
> >
> > To change your subscription to digest mode or make any other changes,
> please
> > visit the list home page at
> > http://accessindia.org.in/mailman/listinfo/accessindia_
> accessindia.org.in
> >
> >
> > Disclaimer:
> > 1. Contents of the mails, factual, or otherwise, reflect the thinking of
> the
> > person sending the mail and AI in no way relates itself to its veracity;
> >
> > 2. AI cannot be held liable for any commission/omission based on the
> mails

Re: [AI] Your supports & suggestions requested

[Vamshi. G]

Hi,


First, report the same to the next higher authorities and top
managements of the banks.  Write about the same on their face book and
other social media pages.  Top management is usually sensitive to
customer complaints, especially when reported in writing and on public
platforms.  Finally, the matter can be reported to the banking
ombudsman who will seek explanation from the banks.  Some NGO can take
up the task of filing RTIs with all the banks to see if they have
issued any internal circulars in this regard.  If such internal
circulars are quoted, even the branch officials may act promptly.
Mostly, it is lack of awareness amongst the front line staff which
makes them hesitant to provide services.   Unfortunately, we are far
from the ideal situation where all the banking employees should be
aware of this and there shouldn't be any need for this kind of
exercise.  If anyone is ready to take up a systematic exercise as I
have mentioned, I am ready to contribute in an advisory role.

On 4/2/18, Rishi Sharma  wrote:
> My very first suggestion is that close the bank branches that are
> opened in the campuses of universities and colleges because in these
> branches staff acts just like the treatment given to the persons with
> disabilities in that college or university or school. I'm a blind
> person and I have faced this problem many times. They even don't know
> the recruitment procedure opted for person with disabilities by the
> bank. In short they totally work under the influence of that
> institution. Second suggestion is to scrap this heavy examination
> system and start awareness training programs. There is a heavy
> examination system in India followed by all the banks that only makes
> the staff obidient but not intelegent. There should be no pre or main
> exam. instead of this there should be 1 exam and some awareness
> programs under which the candidates must be sent for training in the
> institutions belonging to different segments of life. For example NIVH
> Dehradun, VRTC Ludhiana, NAB Delhi, CRC Sundarnagar, etc. are some of
> the institutions dealing with blindness and other disable peoples.
>
> On 4/2/18, Sudeshna Bhattacharya  wrote:
>> Dear Friends,
>> Although RBI have mandated the banks to provide all the banking
>> facilities to the visually impaired persons, a large number of blind
>> persons are being refused the ATM, single A/c etc by various
>> banks.Even there cases, where a bank manager refused to talk to blind
>> person owing simply to her blindness , when requested and has been
>> advised to take someone sighted person with her whom the manager
>> agreed to talk too.
>> in this scenario, when I advised all of them to go to the respective
>> bank and to take the denial  from the bank in writing, I was told that
>> the banks refuse even to give them the denial in writing.
>> In such cases, what should be their next step to sort out their
>> issues? I 'm writing on behalf of them as each of them don't have the
>> access to the list.
>>
>> Your suggestion / comments are awaited,
>>
>> Thanks and regards,
>> Sudeshna Bhattacharya
>>
>>
>>
>>
>> Search for old postings at:
>> http://www.mail-archive.com/accessindia@accessindia.org.in/
>>
>> To unsubscribe send a message to
>> accessindia-requ...@accessindia.org.in
>> with the subject unsubscribe.
>>
>> To change your subscription to digest mode or make any other changes,
>> please
>> visit the list home page at
>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
>>
>>
>> Disclaimer:
>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of
>> the
>> person sending the mail and AI in no way relates itself to its veracity;
>>
>> 2. AI cannot be held liable for any commission/omission based on the
>> mails
>> sent through this mailing list..
>>
>
>
>
>
> Search for old postings at:
> http://www.mail-archive.com/accessindia@accessindia.org.in/
>
> To unsubscribe send a message to
> accessindia-requ...@accessindia.org.in
> with the subject unsubscribe.
>
> To change your subscription to digest mode or make any other changes, please
> visit the list home page at
> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
>
>
> Disclaimer:
> 1. Contents of the mails, factual, or otherwise, reflect the thinking of the
> person sending the mail and AI in no way relates itself to its veracity;
>
> 2. AI cannot be held liable for any commission/omission based on the mails
> sent through this mailing list..
>


-- 
G. Vamshi
Mobile: +91 9949349497
Skype: gvamshi81

WWW.VIBEWA.ORG
EQUALITY AND DIGNITY




Search for old postings at:
http://www.mail-archive.com/accessindia@accessindia.org.in/

To unsubscribe send a message to
accessindia-requ...@accessindia.org.in
with the subject unsubscribe.

To change your subscription to digest mode or make any other changes, please 
visit the list home page at

Re: [AI] Your supports & suggestions requested

[Rishi Sharma]

My very first suggestion is that close the bank branches that are
opened in the campuses of universities and colleges because in these
branches staff acts just like the treatment given to the persons with
disabilities in that college or university or school. I'm a blind
person and I have faced this problem many times. They even don't know
the recruitment procedure opted for person with disabilities by the
bank. In short they totally work under the influence of that
institution. Second suggestion is to scrap this heavy examination
system and start awareness training programs. There is a heavy
examination system in India followed by all the banks that only makes
the staff obidient but not intelegent. There should be no pre or main
exam. instead of this there should be 1 exam and some awareness
programs under which the candidates must be sent for training in the
institutions belonging to different segments of life. For example NIVH
Dehradun, VRTC Ludhiana, NAB Delhi, CRC Sundarnagar, etc. are some of
the institutions dealing with blindness and other disable peoples.

On 4/2/18, Sudeshna Bhattacharya  wrote:
> Dear Friends,
> Although RBI have mandated the banks to provide all the banking
> facilities to the visually impaired persons, a large number of blind
> persons are being refused the ATM, single A/c etc by various
> banks.Even there cases, where a bank manager refused to talk to blind
> person owing simply to her blindness , when requested and has been
> advised to take someone sighted person with her whom the manager
> agreed to talk too.
> in this scenario, when I advised all of them to go to the respective
> bank and to take the denial  from the bank in writing, I was told that
> the banks refuse even to give them the denial in writing.
> In such cases, what should be their next step to sort out their
> issues? I 'm writing on behalf of them as each of them don't have the
> access to the list.
>
> Your suggestion / comments are awaited,
>
> Thanks and regards,
> Sudeshna Bhattacharya
>
>
>
>
> Search for old postings at:
> http://www.mail-archive.com/accessindia@accessindia.org.in/
>
> To unsubscribe send a message to
> accessindia-requ...@accessindia.org.in
> with the subject unsubscribe.
>
> To change your subscription to digest mode or make any other changes, please
> visit the list home page at
> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
>
>
> Disclaimer:
> 1. Contents of the mails, factual, or otherwise, reflect the thinking of the
> person sending the mail and AI in no way relates itself to its veracity;
>
> 2. AI cannot be held liable for any commission/omission based on the mails
> sent through this mailing list..
>




Search for old postings at:
http://www.mail-archive.com/accessindia@accessindia.org.in/

To unsubscribe send a message to
accessindia-requ...@accessindia.org.in
with the subject unsubscribe.

To change your subscription to digest mode or make any other changes, please 
visit the list home page at
http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in


Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the 
person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..

[AI] Your supports & suggestions requested

[Sudeshna Bhattacharya]

Dear Friends,
Although RBI have mandated the banks to provide all the banking
facilities to the visually impaired persons, a large number of blind
persons are being refused the ATM, single A/c etc by various
banks.Even there cases, where a bank manager refused to talk to blind
person owing simply to her blindness , when requested and has been
advised to take someone sighted person with her whom the manager
agreed to talk too.
in this scenario, when I advised all of them to go to the respective
bank and to take the denial  from the bank in writing, I was told that
the banks refuse even to give them the denial in writing.
In such cases, what should be their next step to sort out their
issues? I 'm writing on behalf of them as each of them don't have the
access to the list.

Your suggestion / comments are awaited,

Thanks and regards,
Sudeshna Bhattacharya




Search for old postings at:
http://www.mail-archive.com/accessindia@accessindia.org.in/

To unsubscribe send a message to
accessindia-requ...@accessindia.org.in
with the subject unsubscribe.

To change your subscription to digest mode or make any other changes, please 
visit the list home page at
http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in


Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the 
person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..