ANR8939E on new TSM server
Windows 2008R2 and an Adaptec 29320LPE SCSI adapter connected to TS3310 and LTO3 drives. ANR8337I LTO volume 646AFAL3 mounted in drive LTO1 (mt1.0.0.5). ANR8939E The adapter for tape drive LTO1 (mt1.0.0.5) cannot handle the block size needed to use the volume. ANR8468I LTO volume 646AFAL3 dismounted from drive LTO1 (mt1.0.0.5) in library TS3310. ANR1401W Mount request denied for volume 646AFAL3 - mount failed. This replaced an older TSM server and right now any tapes that were created on the old system give the ANR8939E message and won't mount. The ANR8939E message refers to setting the MAXNUMSGLIST parameter for the HBA.I have SCSI! I did find an entry on the ADSL-L archive from March 2009 saying that the LPE card wouldn't work with TSM as it doesn't support the 256K buffer used by TSM. New tapes created from beginning of tape work just fine on this new system. Although it seems that the performance just isn't there considering LTO3 drives. (http://adsm.org/forum/showthread.php?17292-Restore-of-TSM-database-to-DR-se rver-failing/page2) Anyone using this adapter with TSM? This is one of those PCI-e cards. I'm getting information on replacing the riser in my 3550 M2 server and going back to the PCI-x 29320ALP adapter. That one I'm pretty confident with. The ANR8939E says to set the MAXNUMSGLIST to 0x41.and that's what is currently set in the registry for this LPE adapter. Tried the latest Adaptec driver 7.0.0.12 and reverted back to the default Windows driver that gets installed with Windows 2008. Same thing. I have a PMR open with IBM Tivoli support, but they just want to close it out as a hardware issue. I'm not getting any error/warning messages in the eventlog for Windows or anything. Just the ANR8939E and can't get at my data! Any help is greatly appreciated! Bill Boyer
Re: ANR8939E on new TSM server
Never mind. You said Windows. Bill Boyer bjdbo...@verizon.net 4/4/2011 1:18 PM Windows 2008R2 and an Adaptec 29320LPE SCSI adapter connected to TS3310 and LTO3 drives. ANR8337I LTO volume 646AFAL3 mounted in drive LTO1 (mt1.0.0.5). ANR8939E The adapter for tape drive LTO1 (mt1.0.0.5) cannot handle the block size needed to use the volume. ANR8468I LTO volume 646AFAL3 dismounted from drive LTO1 (mt1.0.0.5) in library TS3310. ANR1401W Mount request denied for volume 646AFAL3 - mount failed. This replaced an older TSM server and right now any tapes that were created on the old system give the ANR8939E message and won't mount. The ANR8939E message refers to setting the MAXNUMSGLIST parameter for the HBA.I have SCSI! I did find an entry on the ADSL-L archive from March 2009 saying that the LPE card wouldn't work with TSM as it doesn't support the 256K buffer used by TSM. New tapes created from beginning of tape work just fine on this new system. Although it seems that the performance just isn't there considering LTO3 drives. (http://adsm.org/forum/showthread.php?17292-Restore-of-TSM-database-to-DR-se rver-failing/page2) Anyone using this adapter with TSM? This is one of those PCI-e cards. I'm getting information on replacing the riser in my 3550 M2 server and going back to the PCI-x 29320ALP adapter. That one I'm pretty confident with. The ANR8939E says to set the MAXNUMSGLIST to 0x41.and that's what is currently set in the registry for this LPE adapter. Tried the latest Adaptec driver 7.0.0.12 and reverted back to the default Windows driver that gets installed with Windows 2008. Same thing. I have a PMR open with IBM Tivoli support, but they just want to close it out as a hardware issue. I'm not getting any error/warning messages in the eventlog for Windows or anything. Just the ANR8939E and can't get at my data! Any help is greatly appreciated! Bill Boyer
Re: ANR8939E on new TSM server
Do you have the appropriate lintape drive installed? David Bill Boyer bjdbo...@verizon.net 4/4/2011 1:18 PM Windows 2008R2 and an Adaptec 29320LPE SCSI adapter connected to TS3310 and LTO3 drives. ANR8337I LTO volume 646AFAL3 mounted in drive LTO1 (mt1.0.0.5). ANR8939E The adapter for tape drive LTO1 (mt1.0.0.5) cannot handle the block size needed to use the volume. ANR8468I LTO volume 646AFAL3 dismounted from drive LTO1 (mt1.0.0.5) in library TS3310. ANR1401W Mount request denied for volume 646AFAL3 - mount failed. This replaced an older TSM server and right now any tapes that were created on the old system give the ANR8939E message and won't mount. The ANR8939E message refers to setting the MAXNUMSGLIST parameter for the HBA.I have SCSI! I did find an entry on the ADSL-L archive from March 2009 saying that the LPE card wouldn't work with TSM as it doesn't support the 256K buffer used by TSM. New tapes created from beginning of tape work just fine on this new system. Although it seems that the performance just isn't there considering LTO3 drives. (http://adsm.org/forum/showthread.php?17292-Restore-of-TSM-database-to-DR-se rver-failing/page2) Anyone using this adapter with TSM? This is one of those PCI-e cards. I'm getting information on replacing the riser in my 3550 M2 server and going back to the PCI-x 29320ALP adapter. That one I'm pretty confident with. The ANR8939E says to set the MAXNUMSGLIST to 0x41.and that's what is currently set in the registry for this LPE adapter. Tried the latest Adaptec driver 7.0.0.12 and reverted back to the default Windows driver that gets installed with Windows 2008. Same thing. I have a PMR open with IBM Tivoli support, but they just want to close it out as a hardware issue. I'm not getting any error/warning messages in the eventlog for Windows or anything. Just the ANR8939E and can't get at my data! Any help is greatly appreciated! Bill Boyer
Re: ANR8939E on new TSM server
No, you're right..Never Mind. I found a post on a Symantec BackupExec forum that talked about performance and that adapter at the latest driver release. Their resolution was to back off to the previous driver version. I had loaded the latest listed for Windows 2008 R2 which was 7.0.0.12. I downloaded and installed the 7.0.0.8 version which was listed as for Windows 2008 x64...not specifically R2. That release of the driver is working fine now with the tapes created on my other TSM server system. I'm going to update my PMR with the driver information. Interesting the 7.0.0.12 driver is dated 2/2010. So it's a year old. Not like it's a brand new release of the driver. Figured someone would have hit on this error before now. The 7.0.0.8 version that works is 6-2008. Almost 3-years old. -Original Message- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of David E Ehresman Sent: Monday, April 04, 2011 1:58 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: ANR8939E on new TSM server Never mind. You said Windows. Bill Boyer bjdbo...@verizon.net 4/4/2011 1:18 PM Windows 2008R2 and an Adaptec 29320LPE SCSI adapter connected to TS3310 and LTO3 drives. ANR8337I LTO volume 646AFAL3 mounted in drive LTO1 (mt1.0.0.5). ANR8939E The adapter for tape drive LTO1 (mt1.0.0.5) cannot handle the block size needed to use the volume. ANR8468I LTO volume 646AFAL3 dismounted from drive LTO1 (mt1.0.0.5) in library TS3310. ANR1401W Mount request denied for volume 646AFAL3 - mount failed. This replaced an older TSM server and right now any tapes that were created on the old system give the ANR8939E message and won't mount. The ANR8939E message refers to setting the MAXNUMSGLIST parameter for the HBA.I have SCSI! I did find an entry on the ADSL-L archive from March 2009 saying that the LPE card wouldn't work with TSM as it doesn't support the 256K buffer used by TSM. New tapes created from beginning of tape work just fine on this new system. Although it seems that the performance just isn't there considering LTO3 drives. (http://adsm.org/forum/showthread.php?17292-Restore-of-TSM-database-to-DR-se rver-failing/page2) Anyone using this adapter with TSM? This is one of those PCI-e cards. I'm getting information on replacing the riser in my 3550 M2 server and going back to the PCI-x 29320ALP adapter. That one I'm pretty confident with. The ANR8939E says to set the MAXNUMSGLIST to 0x41.and that's what is currently set in the registry for this LPE adapter. Tried the latest Adaptec driver 7.0.0.12 and reverted back to the default Windows driver that gets installed with Windows 2008. Same thing. I have a PMR open with IBM Tivoli support, but they just want to close it out as a hardware issue. I'm not getting any error/warning messages in the eventlog for Windows or anything. Just the ANR8939E and can't get at my data! Any help is greatly appreciated! Bill Boyer