Re: Netware 4.11 SP9 Client hangs.

2002-01-31 Thread John Naylor

Brian,
I suppose you have done all the standard things.
Looked at logs etc.
Do you get any backups?
Does it always hang at the same time?
I have had problems with netware servers and sometimes when it hung it was the
complexity of
the directory/file structure that was the problem.
Have you got verbose switched on in the opt file so you get more detailed log
output, or have
you used sql to  pull out the timestamp on your backups so you can see how and
where
it builds up to getting stuck





Brian L. Nick [EMAIL PROTECTED] on 01/31/2002 04:10:04 PM

Please respond to ADSM: Dist Stor Manager [EMAIL PROTECTED]

To:   [EMAIL PROTECTED]
cc:(bcc: John Naylor/HAV/SSE)
Subject:  Netware 4.11 SP9 Client hangs.



Good morning everyone,

 First my environment :

- TSM 4.1.4.0 server running on OS/390 2.10
- TSM Netware client 4.1.3.0
- Netware running 4.11 SP9.

 I understand that this is an older Netware client. We are having a problem
with our nightly TSM backup for this one Netware server hanging and never
completing. I have searched the archives and did find a problem with
Netware 4.11 and SP7 but the resolution to this was to install SP7a or
SP8a. Does anyone know of problems with Netware 4.11 SP9 and TSM client
hangs during backup and any possible solutions?

 Any information is greatly appreciated.

 Thanks,
Brian


Brian L. Nick
Systems Technician - Storage Solutions
The Phoenix Companies Inc.
100 Bright Meadow Blvd
Enfield CT. 06082-1900

E-MAIL:  [EMAIL PROTECTED]
PHONE:   (860)403-2281








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Re: Netware 4.11 SP9 Client hangs.

2002-01-31 Thread Jim Kirkman

Brian,

You don't mention the level of your TSA's but it's a good idea to stay current.
I think it's tsaup8 now.

Also, have you tried running the scheduler from the admin client? With the
4.1.3 client it's cadmode scheduler webclient in the option file. This is
supposed to better handle a known memory leak.

Brian L. Nick wrote:

 Good morning everyone,

  First my environment :

 - TSM 4.1.4.0 server running on OS/390 2.10
 - TSM Netware client 4.1.3.0
 - Netware running 4.11 SP9.

  I understand that this is an older Netware client. We are having a problem
 with our nightly TSM backup for this one Netware server hanging and never
 completing. I have searched the archives and did find a problem with
 Netware 4.11 and SP7 but the resolution to this was to install SP7a or
 SP8a. Does anyone know of problems with Netware 4.11 SP9 and TSM client
 hangs during backup and any possible solutions?

  Any information is greatly appreciated.

  Thanks,
 Brian

 Brian L. Nick
 Systems Technician - Storage Solutions
 The Phoenix Companies Inc.
 100 Bright Meadow Blvd
 Enfield CT. 06082-1900

 E-MAIL:  [EMAIL PROTECTED]
 PHONE:   (860)403-2281

--
Jim Kirkman
AIS - Systems
UNC-Chapel Hill
966-5884



Re: Netware 4.11 SP9 Client hangs.

2002-01-31 Thread Brian L. Nick

John and Jim,

 Thanks, for your replies. I found out that we are failing in the same
location every time we backup. Unfortunately I am not part of the Netware
group and I took me some doing to get the dsmsched.log. The funny thing
about this is that the backup was running with out any problems until
01/24/2002. We backup the SYS, APPS and DATA volumes with out error and
then we are attempting to backup a mapped volume. This is where the backup
hangs. I asked that the Netware support group check that the volume is
still mapped correctly and they are in the process of doing that now.

 I'm sure that there is a simple solution to this now that I have seen the
dsmsched and dsmerror logs. Thanks again for your input on this issue.

 Suddenly even as I type I just received a call from the Netware group
indicating that the mapped volume no longer needs to be backed up so they
are removing it from the dsm.opt file, hmmm odd isn't it??

 Thanks again for your time.
  Brian


Brian L. Nick
Systems Technician - Storage Solutions
The Phoenix Companies Inc.
100 Bright Meadow Blvd
Enfield CT. 06082-1900

E-MAIL:  [EMAIL PROTECTED]
PHONE:   (860)403-2281




   John Naylor
   john.naylor@SCOTTISH-SOUTHTo: [EMAIL PROTECTED]
   ERN.CO.UK cc:
   Sent by: ADSM: Dist Stor  Subject: Re: Netware 4.11 
SP9 Client hangs.
   Manager
   [EMAIL PROTECTED]


   01/31/02 11:34 AM
   Please respond to ADSM:
   Dist Stor Manager






Brian,
I suppose you have done all the standard things.
Looked at logs etc.
Do you get any backups?
Does it always hang at the same time?
I have had problems with netware servers and sometimes when it hung it was
the
complexity of
the directory/file structure that was the problem.
Have you got verbose switched on in the opt file so you get more detailed
log
output, or have
you used sql to  pull out the timestamp on your backups so you can see how
and
where
it builds up to getting stuck





Brian L. Nick [EMAIL PROTECTED] on 01/31/2002 04:10:04 PM

Please respond to ADSM: Dist Stor Manager [EMAIL PROTECTED]

To:   [EMAIL PROTECTED]
cc:(bcc: John Naylor/HAV/SSE)
Subject:  Netware 4.11 SP9 Client hangs.



Good morning everyone,

 First my environment :

- TSM 4.1.4.0 server running on OS/390 2.10
- TSM Netware client 4.1.3.0
- Netware running 4.11 SP9.

 I understand that this is an older Netware client. We are having a problem
with our nightly TSM backup for this one Netware server hanging and never
completing. I have searched the archives and did find a problem with
Netware 4.11 and SP7 but the resolution to this was to install SP7a or
SP8a. Does anyone know of problems with Netware 4.11 SP9 and TSM client
hangs during backup and any possible solutions?

 Any information is greatly appreciated.

 Thanks,
Brian


Brian L. Nick
Systems Technician - Storage Solutions
The Phoenix Companies Inc.
100 Bright Meadow Blvd
Enfield CT. 06082-1900

E-MAIL:  [EMAIL PROTECTED]
PHONE:   (860)403-2281








**
The information in this E-Mail is confidential and may be legally
privileged. It may not represent the views of Scottish and Southern
Energy plc.
It is intended solely for the addressees. Access to this E-Mail by
anyone else is unauthorised. If you are not the intended recipient,
any disclosure, copying, distribution or any action taken or omitted
to be taken in reliance on it, is prohibited and may be unlawful.
Any unauthorised recipient should advise the sender immediately of
the error in transmission.

Scottish Hydro-Electric, Southern Electric, SWALEC and S+S
are trading names of the Scottish and Southern Energy Group.
**