Re: I am getting different clicks and impression values in the api report ,from the adwords dashboard values

['Vincent Racaza (AdWords API Team)' via AdWords API Forum]

Hi,

So I can further investigate this, can you provide your clientCustomerId as 
well as your report definition 
?
 
Also, can you confirm that in your AdWords UI, you have the same filters as 
your report query? If so, then, kindly provide your UI screenshot so I can 
check. Kindly use the *Reply privately to author* option when replying.

Thanks,
Vincent
AdWords API Team

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Re: Changes made through the API

[Péter Gerő]

Hi Bharani,

Thanks for the detailed answer, I wasn't familiar with the "User" and 
"Tool" filter types in the UI, I think these may have been added after last 
time I have checked it ( didn't see any updates about this though ).
I couldn't find any way to do this automatically ( through 
CustomerSyncService I'm able to filter only date, campaign and adgroup ids 
), so is it possible only manually?
Is there any way - apart from our own logs - to get information about the 
data downloaded through the API? ( "what did our tool have access to" )

Thanks,
Peter

2017. november 9., csütörtök 22:49:15 UTC+1 időpontban Bharani Cherukuri 
(AdWords API Team) a következőt írta:
>
> Hi Peter, 
>
> These changes can be viewed through the AdWords UI by logging into the 
> client account. You will need to follow these steps: 
>
>1. Click the *Tools* tab and select *Change History*.
>2. Click on the *Filter* drop-down menu and select *Create filter*.
>3. In the filter, select *Tool* from the first drop-down menu and then 
>select *AdWords API* from the second drop-down menu
>
> Regards,
> Bharani, AdWords API Team
>
> On Thursday, November 9, 2017 at 1:06:21 PM UTC-5, Péter Gerő wrote:
>>
>> Hi,
>>
>> Is there a way to determine if a specific change in the account ( 
>> preferably logged and accessible in the change history ) has been made 
>> through the AdWords API or manually ( through the UI or editor)?
>> We have a tool using the PHP client library, which performs several 
>> operations ( reporting and updates as well ) after the user grants access 
>> to its AdWords account, so by looking at the change history manually, the 
>> user itself is displayed, and we don't have any way ( except the time and 
>> date of the change, which is not sufficient ) to determine, if it was made 
>> by our tool, or the user.
>> The reason behind it would be to give some information about our tools 
>> activity to our clients.
>>
>> Thanks,
>> Peter Gerő
>>
>

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I am getting different clicks and impression values in the api report ,from the adwords dashboard values

[testgrank9]

Hello guys,

I am getting the clicks and impressions values lesser than the dashboard 
clicks and impressions. I am using the v201708 reporting api to get the 
adwords API.

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Re: Get ZIP Code of active Campaign

['Peter Oliquino' via AdWords API Forum]

Hi Dominik,

My apologies as our team cannot comment on which Google API you may be able 
to retrieve the information that you need. This being said, I would 
recommend that you contact the product experts over at the AdWords 
Community Forum 
 
for 
further assistance.

Best regards,
Peter
AdWords API Team

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Re: Changes made through the API

['Bharani Cherukuri (AdWords API Team)' via AdWords API Forum]

Hi Peter, 

These changes can be viewed through the AdWords UI by logging into the 
client account. You will need to follow these steps: 

   1. Click the *Tools* tab and select *Change History*.
   2. Click on the *Filter* drop-down menu and select *Create filter*.
   3. In the filter, select *Tool* from the first drop-down menu and then 
   select *AdWords API* from the second drop-down menu

Regards,
Bharani, AdWords API Team

On Thursday, November 9, 2017 at 1:06:21 PM UTC-5, Péter Gerő wrote:
>
> Hi,
>
> Is there a way to determine if a specific change in the account ( 
> preferably logged and accessible in the change history ) has been made 
> through the AdWords API or manually ( through the UI or editor)?
> We have a tool using the PHP client library, which performs several 
> operations ( reporting and updates as well ) after the user grants access 
> to its AdWords account, so by looking at the change history manually, the 
> user itself is displayed, and we don't have any way ( except the time and 
> date of the change, which is not sufficient ) to determine, if it was made 
> by our tool, or the user.
> The reason behind it would be to give some information about our tools 
> activity to our clients.
>
> Thanks,
> Peter Gerő
>

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Re: Trial campaigns move from promotion failed status

['Shwetha Vastrad (AdWords API Team)' via AdWords API Forum]

Hi, 

If the Trial promotion failed, you need to check for asynchronous errors 
using TrialAsyncErrorService 
.
 
You can then modify the trial and try promoting again. Could you try this 
out and let me know if it works? Please provide the SOAP request and 
response logs for TrialAsyncErrorService 

 request 
as well so I can take a look. Please use *Reply privately to author* when 
responding. 

Regards,
Shwetha, AdWords API Team.

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Re: Empty Account TimeZone ?

['Bharani Cherukuri (AdWords API Team)' via AdWords API Forum]

Hello, 

Could you provide the report definition used to download reports using 
AdWords API along with your clientCustomerId? You can reply via *Reply 
privately to author* option.

Thanks,
Bharani, AdWords API Team

On Thursday, November 9, 2017 at 12:11:13 PM UTC-5, AdWordsApiUser wrote:
>
> Hello !
>
> We have a very peculiar case where the *AccountTimeZone *for a few 
> accounts is being returned as empty in the reports. We tried Account 
> Performance as well as Campaign Performance Report. I can share an example 
> account id privately.
>
> Regards,
> MG
>

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Re: RateExceededError How can I solve this error?

['Bharani Cherukuri (AdWords API Team)' via AdWords API Forum]

Hi Milan, 

The RateExceededError 

 is 
usually experienced when there are too many requests made to the API in a 
short period of time. Since the rateScope here is ACCOUNT, it indicates 
that the limit has been applied when an application makes high number of 
requests on a single AdWords account and may trigger this error for 
exceeding that limit. You'll need to wait for the amount of time specified 
in the retryAfterSeconds 

 parameter before retrying the request. This said, you can mitigate this 
error by taking a control of your application by following some of the 
strategies mentioned here 

.

Additionally, you can query for multiple keywords in a single get request 
and it would be considered as one operation. You may refer to the Batch 
targeting ideas 

 and 
the rate limits 
 
documentation 
for further reference. 

Regards,
Bharani, AdWords API Team

On Thursday, November 9, 2017 at 8:27:26 AM UTC-5, Milan Karsten wrote:
>
> Hi,
>
> When trying to generate keyword suggestions and extract volume for just 5 
> keyword I keep running into the error below:
> suds.WebFault: Server raised fault: '[RateExceededError 
> 

Re: Using multiple customer IDs while importing offline conversions -C#

['Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum]

Hi, 

To upload conversions to multiple accounts, you will need to make separate 
requests for each account with the respective client customer id in the 
header. If you want to change the client customer id at the run time, you 
can refer to this guide 
.
 
You could also take a look at the ParallelReportDownload 

 sample 
for better understanding. 

Thanks,
Sreelakshmi, AdWords API Team

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Re: Cancel account method in adwords api

['Jude Amagoh' via AdWords API Forum]

Hi,

Unfortunately, canceling accounts is not a supported feature via API. I'll 
file a request on your behalf so you may utilize this feature.


Best Regards,
Jude, Adwords API Team

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Re: What are the correct values for bridgeMapVersionId and partnerId for OfflineDataUpload ThirdPartyUploadMetadata

[Steve Wilhelm]

Michael,

Thanks for your prompt response. Look forward to getting additional details 
from you.

- Steve W.

On Thursday, November 9, 2017 at 5:51:57 AM UTC-8, Michael Cloonan (AdWords 
API Team) wrote:
>
> Hello,
>
> I am looking into the intended usage for these fields and I will respond 
> here again once I have more information to share.
>
> Regards,
> Mike, AdWords API Team
>
> On Wednesday, November 8, 2017 at 8:49:44 PM UTC-5, Steve Wilhelm wrote:
>>
>> Getting the following error 
>>
>> ERROR:suds.client:
>>
>> WARNING:googleads.common:Response summary - {'operations': 1, 
>> 'methodName': mutate, 'faultMessage': 
>> u'[OfflineDataUploadError.INVALID_UPLOAD_METADATA 
>> @ operations[0].operand.uploadMetadata]', 'isFault': True, 'requestId': 
>> 00055d82c532ba680a24d50658049b8a, 'responseTime': 160, 'serviceName': 
>> OfflineDataUploadService}
>>
>> with the following XML
>>
>> 
>>
>>   > "ns2:ThirdPartyUploadMetadata">
>>
>>  0.0
>>
>>  0.0
>>
>>  20171101 010500 America/Los_Angeles
>> 
>>
>>  0.0
>>
>>  0.0
>>
>>  0.0
>>
>>  bridgeId123
>>
>>  partnerId123
>>
>>   
>>
>> 
>>
>> What are the valid values for bridgeMapVersionId and partnerId?
>>
>>

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Trial campaigns move from promotion failed status

[SP]

Hi,

I am using the google adwords api v201708.
I have some trials campaigns and i change their status from ATIVE to HALTED 
(with TrialService).
I want reactivate them again so I change the status from HALTED to 
PROMOTING, but some of them failed and now are in PROMOTE_FAILED and now i 
cannot move from this status to any other.

After read the official documentation about it I don't know how to change 
this PROMOTE_FAILED status.
It is because this is an asynchronous process and somehow these campaigns 
will automatically move to PROMOTED?
If not, how can I change this PROMOTED_FAILED status?


Thank you very much for your help!

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Re: UNEXPECTED_INTERNAL_API_ERROR

['Shwetha Vastrad (AdWords API Team)' via AdWords API Forum]

Hi,

Do you consistently encounter the InternalApiError 
?
 
Could you tell me if this error is seen with just this service or other 
services as well? This error is usually related to temporary resource 
related issues in the AdWords API server and retrying the request should 
help in getting a successful response. Could you also send over the 
clientCustomerIds for which you encountered this error? Please use the *Reply 
privately to author* option when responding.

Thanks,
Shwetha, AdWords API Team.

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Changes made through the API

[Péter Gerő]

Hi,

Is there a way to determine if a specific change in the account ( 
preferably logged and accessible in the change history ) has been made 
through the AdWords API or manually ( through the UI or editor)?
We have a tool using the PHP client library, which performs several 
operations ( reporting and updates as well ) after the user grants access 
to its AdWords account, so by looking at the change history manually, the 
user itself is displayed, and we don't have any way ( except the time and 
date of the change, which is not sufficient ) to determine, if it was made 
by our tool, or the user.
The reason behind it would be to give some information about our tools 
activity to our clients.

Thanks,
Peter Gerő

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Cancel account method in adwords api

[fedorinovaaori]

Hi.
I have mcc and I want to cancel the linked customer
The new adwords interface has a button "Cancel account".
How to do the same in api.
Is there a method "Cancel account" in api?

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Empty Account TimeZone ?

[AdWordsApiUser]

Hello !

We have a very peculiar case where the *AccountTimeZone *for a few accounts 
is being returned as empty in the reports. We tried Account Performance as 
well as Campaign Performance Report. I can share an example account id 
privately.

Regards,
MG

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Re: DISK_QUOTA_EXCEEDED

['Bharani Cherukuri (AdWords API Team)' via AdWords API Forum]

Hello Roger, 

The DISK_QUOTA_EXCEEDED 

 error 
is experienced if the currently executing batch job operations exceed 1GB 
disk space limit. At any given time, an AdWords account can have up to 1GB 
of uploaded operations across all of its batch jobs that have not yet 
completed. You could check for the diskUsageQuotaBalance 

 which 
returns the disk quota balance of the batch job's customer in kB. You can 
check this balance and cancel 

 the 
batch jobs in the AWAITING_FILE or ACTIVE status and retry the request or 
you could wait until the size of pending operations falls below the limit 
before creating new jobs.

Regards,
Bharani, AdWords API Team

On Thursday, November 9, 2017 at 5:03:01 AM UTC-5, Roger Orteza wrote:
>
> Hi API Team,
>
> We were experiencing the error below, Can you give suggestion on how to 
> avoid this error?
>
> faultString: [BatchJobError.DISK_QUOTA_EXCEEDED @ operations[0]]
>  faultActor: 
>  faultNode: 
>  faultDetail: 
> {https://adwords.google.com/api/adwords/cm/v201702}ApiExceptionFault:[BatchJobError.DISK_QUOTA_EXCEEDED
>  
> @ 
> operations[0]]ApiException  
> xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance; 
> xsi:type="BatchJobError">operations[0]operations0BatchJobError.DISK_QUOTA_EXCEEDEDBatchJobErrorDISK_QUOTA_EXCEEDED
>
>
>

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Re: How to check conversion which are imported from GA

['Shwetha Vastrad (AdWords API Team)' via AdWords API Forum]

Hi Greg, 

Thanks for providing these details. I'll forward this feedback to the team 
and update you once I have more details. You can also keep an eye on our 
blog  where 
we announce upcoming API changes.

Regards,
Shwetha, AdWords API Team.

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Re: Campaign Location Settings: Radius (GET)

['Shwetha Vastrad (AdWords API Team)' via AdWords API Forum]

Hi Derek, 

I'll get in touch with the team to provide more details in the Address 
returned for Proximity criteria. Meanwhile, you can use the reverse 
geocoding 

 to 
retrieve the location details using the latitude/longitude returned in the 
geoPoint 
.
 
Please note that the latitude and longitude will be in Micro degrees. 

Regards,
Shwetha, AdWords API Team.

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Re: googleads-php-lib TargetingIdeaService doesn't return stats on some keywords

['Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum]

Hi Douglas, 

This issue has been fixed. Both "natural recovery supplement" and "grief" 
does not have any stats to return and hence API will not return values. But 
combining these with keywords which have stats should not cause any issues 
now. Please let me know if you continue to see issues. 

Thanks,
Sreelakshmi, AdWords API Team

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Re: Remarketing audience user lists via API

['Shwetha Vastrad (AdWords API Team)' via AdWords API Forum]

Hi Rajeev, 

You can use AdwordsUserListService get() 

 or query() 

 methods 
to retrieve the details of a UserList. This guide 

 shows 
how to work with the get() and query() methods including sample code 
snippets. 

Regards,
Shwetha, AdWords API Team.

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Re: What are the correct values for bridgeMapVersionId and partnerId for OfflineDataUpload ThirdPartyUploadMetadata

['Michael Cloonan (AdWords API Team)' via AdWords API Forum]

Hello,

I am looking into the intended usage for these fields and I will respond 
here again once I have more information to share.

Regards,
Mike, AdWords API Team

On Wednesday, November 8, 2017 at 8:49:44 PM UTC-5, Steve Wilhelm wrote:
>
> Getting the following error 
>
> ERROR:suds.client:
>
> WARNING:googleads.common:Response summary - {'operations': 1, 'methodName'
> : mutate, 'faultMessage': u'[OfflineDataUploadError.INVALID_UPLOAD_METADATA 
> @ operations[0].operand.uploadMetadata]', 'isFault': True, 'requestId': 
> 00055d82c532ba680a24d50658049b8a, 'responseTime': 160, 'serviceName': 
> OfflineDataUploadService}
>
> with the following XML
>
> 
>
>"ns2:ThirdPartyUploadMetadata">
>
>  0.0
>
>  0.0
>
>  20171101 010500 America/Los_Angeles
> 
>
>  0.0
>
>  0.0
>
>  0.0
>
>  bridgeId123
>
>  partnerId123
>
>   
>
> 
>
> What are the valid values for bridgeMapVersionId and partnerId?
>
>

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Re: Get ZIP Code of active Campaign

[Dominik Raffetseder]

Is it anywhere possible to get the postal code or the german name from an 
english nam in google (maybe from maps api)
Or how can i solve this?

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RateExceededError How can I solve this error?

[Milan Karsten]

Hi,

When trying to generate keyword suggestions and extract volume for just 5 
keyword I keep running into the error below:
suds.WebFault: Server raised fault: '[RateExceededError 

Using multiple customer IDs while importing offline conversions -C#

[Shafeena Kabir]

Hi,

Is there a way to use multiple customer IDs while importing offline 
conversions in C#. Right now I am only aware of using a single customer ID 
in Web.config file and creating an Adwords user object and passing it to 
methods to add an upload conversion and later import conversions .

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UNEXPECTED_INTERNAL_API_ERROR

[alejandro . grinberg]

We are receiving an InternalApiError.UNEXPECTED_INTERNAL_API_ERROR on 
multiple requests to the API, most of them against 
CustomerFeedServiceInterfacePort.
Here are the SOAP Request and the SOAP Response

Can you please help us to diagnose what's happening?
Thanks, Alejandro

2017-11-08 19:27:04,987 [utionStrategy-1] INFO
c.g.a.a.a.l.c.A.requestInfoLogger  - Request made: Service: 
"CustomerFeedServiceInterfacePort" Method: "get" URL: 
"https://adwords.google.com/api/adwords/cm/v201705/CustomerFeedService; 
Request ID: "null" 
2017-11-08 19:27:04,996 [utionStrategy-1] WARN
c.g.a.a.a.l.c.A.soapXmlLogger  - SOAP Request:

http://schemas.xmlsoap.org/soap/envelope/; 
xmlns:xsd="http://www.w3.org/2001/XMLSchema; 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance;>

https://adwords.google.com/api/adwords/cm/v201705; 
soapenv:mustUnderstand="0">
REDACTED
REDACTED
iv (AwApi-Java, AdWords-Axis/3.4.0, 
Common-Java/3.4.0, Axis/1.4, Java/1.8.0_112, maven)
false
false



https://adwords.google.com/api/adwords/cm/v201705;>
https://adwords.google.com/api/adwords/cm/v201705; 
xsi:type="ns2:Selector">
FeedId
MatchingFunction
PlaceholderTypes
Status

Status
IN
ENABLED
REMOVED


0
0





 
2017-11-08 19:27:04,996 [utionStrategy-1] WARN
c.g.a.a.a.l.c.A.soapXmlLogger  - SOAP Response:

http://schemas.xmlsoap.org/soap/envelope/;>


soap:Server
InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro

https://adwords.google.com/api/adwords/cm/v201705;>
InternalApiError.UNEXPECTED_INTERNAL_API_ERROR 
@ 
com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro

ApiException
http://www.w3.org/2001/XMLSchema-instance; 
xsi:type="InternalApiError">



InternalApiError.UNEXPECTED_INTERNAL_API_ERROR
InternalApiError
UNEXPECTED_INTERNAL_API_ERROR







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Re: is there automated rules api?

['Peter Oliquino' via AdWords API Forum]

Hi,

I'm afraid automated rules are currently not available via the AdWords API. 
You may keep an eye on our blog 
 for 
updates if and when this can be available in future versions.

Thanks and regards,
Peter
AdWords API Team

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DISK_QUOTA_EXCEEDED

[Roger Orteza]

Hi API Team,

We were experiencing the error below, Can you give suggestion on how to
avoid this error?

faultString: [BatchJobError.DISK_QUOTA_EXCEEDED @ operations[0]]
 faultActor:
 faultNode:
 faultDetail:
{https://adwords.google.com/api/adwords/cm/v201702}ApiExceptionFault
:[BatchJobError.DISK_QUOTA_EXCEEDED @ operations[0]]<
ApplicationException.Type>ApiExceptionhttp://www.w3.org/2001/XMLSchema-instance;
xsi:type="BatchJobError">operations[0]operations0BatchJobError.DISK_QUOTA_EXCEEDEDBatchJobError<
reason>DISK_QUOTA_EXCEEDED

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Re: Can I create campaigns under root manager account directly.

[hari krishna]

Thanks Vincent for patiently reading my questions and answering .

Thanks!
Hari. 



On Thursday, November 9, 2017 at 2:31:22 PM UTC+5:30, Vincent Racaza 
(AdWords API Team) wrote:
>
> Hi Hari,
>
> You are correct that the difference with your code is only those methods. 
> However, I am not sure on why you are setting the tokenUrlServer. For the 
> AdWords API itself, the needed fields in order to create an AdWordsSession 
> is your credential (client ID, client secret, refresh token, developer 
> token). These are the four required fields.
>
> For your two questions, please see answers below:
>
> 1)Is it mandatory to have client id , client secret and Refreshtoken to 
> generate access token to connect to adwords APIs or is there any other way 
> to do that.
>
> Yes, it is mandatory to have client ID, client secret and refresh token to 
> generate the access token. As I have said, the access token is 
> automatically generated in the background using the client library. Client 
> ID and client secret are needed to generate the refresh token, and the 
> refresh token is needed to generate the access token, so all these 
> properties are required.
>
>  2)If I have client Id, client sect and developer token, Then can i 
> connect to any account if i have refresh token for that account. Should 
> There be any link between (client id , client secret and developer token) 
> to the refresh token of that account. 
>
> It is not the refresh token alone that is needed to access an AdWords 
> account. Every refresh token is associated to a client ID and secret, so 
> you cannot randomly match your client ID and secret with the refresh token 
> (e.g. from the other email address).
>
> To answer your question, if the refresh token is the* correct refresh 
> token associated to your client ID and secret*, then you can access any 
> AdWords account as long as the *email address (associated to the client 
> ID) is a user with valid permission* in those AdWords accounts. If you 
> will be using a refresh token that is not associated to your client ID, 
> then the API will generate an error. If you'll target an AdWords account 
> and the user is not existing on that account, it will also generate an 
> error.
>
> Thanks,
> Vincent
> AdWords API Team
>

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Re: Can I create campaigns under root manager account directly.

['Vincent Racaza (AdWords API Team)' via AdWords API Forum]

Hi Hari,

You are correct that the difference with your code is only those methods. 
However, I am not sure on why you are setting the tokenUrlServer. For the 
AdWords API itself, the needed fields in order to create an AdWordsSession 
is your credential (client ID, client secret, refresh token, developer 
token). These are the four required fields.

For your two questions, please see answers below:

1)Is it mandatory to have client id , client secret and Refreshtoken to 
generate access token to connect to adwords APIs or is there any other way 
to do that.

Yes, it is mandatory to have client ID, client secret and refresh token to 
generate the access token. As I have said, the access token is 
automatically generated in the background using the client library. Client 
ID and client secret are needed to generate the refresh token, and the 
refresh token is needed to generate the access token, so all these 
properties are required.

 2)If I have client Id, client sect and developer token, Then can i connect 
to any account if i have refresh token for that account. Should There be 
any link between (client id , client secret and developer token) to the 
refresh token of that account. 

It is not the refresh token alone that is needed to access an AdWords 
account. Every refresh token is associated to a client ID and secret, so 
you cannot randomly match your client ID and secret with the refresh token 
(e.g. from the other email address).

To answer your question, if the refresh token is the* correct refresh token 
associated to your client ID and secret*, then you can access any AdWords 
account as long as the *email address (associated to the client ID) is a 
user with valid permission* in those AdWords accounts. If you will be using 
a refresh token that is not associated to your client ID, then the API will 
generate an error. If you'll target an AdWords account and the user is not 
existing on that account, it will also generate an error.

Thanks,
Vincent
AdWords API Team

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is there automated rules api?

[mjkim]

Hi.

I have a question.

Do google support automated rules api?

I couldn't find it.


I would be most grateful if you would teach about it.

Thanks.




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Re: Ended/Removed Campaigns

['Peter Oliquino' via AdWords API Forum]

Hi Tony,

I'm a colleague of Ivan and I will be providing support for now. As for 
your concern, could you confirm if you are using the CampaignService.query() 

 method? 
If yes, could you provide the generated SOAP request and response so I can 
further investigate? You may reply using the *Reply privately to author*
 option.

Additionally, for any other future concerns with the implementation of the 
AdWords API, it is preferable to create a new thread instead of opening an 
old thread for better tracking.

Regards,
Peter 
AdWords API Team

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Re: Would I raise a limit executing adGroupCriterionService.mutate for 15.000 operations?

['Peter Oliquino' via AdWords API Forum]

Hi Josemy,

Since you already have standard access, you should be able to perform 
unlimited number of operations. What you may need to take note however, is 
the number of requests you make at the same time, which may result in 
getting a RateExceededError. For more information on rate limits, you may 
refer to this guide 
.

Thanks and regards,
Peter
AdWords API Team

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