Can't upload conversions using WBRAID parameter.

[Ronak Shah]

Hello,

We are trying to upload offline conversions with wbraid using google ads 
api. However we are facing error Customer is not allowlisted for accessing 
this feature., at conversions[0].wbraid .

We also reached to our google account representative unfortunately he is 
not helpful and cannot allow list this feature as he says we need to 
contact to Google Ads manager support. We don't understand how come google 
ads api issue is related to Google Ads manager.Its been 2 weeks and we are 
just being runaround from place to another with no solution. We are fed up 
with this and unfortunately need to turn off the campaign unless its solved.

Can anyone please confirm do we really need to speed this up with ads 
manager support and if not then who do we need to connect?

Regards,
Ronak

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Re: Customer is not allowlisted for accessing this feature WBRAID

[Ronak Shah]

Hello,

We got a response from our google account representative and he is saying 
to contact to Google Ads Manager 
support 
https://support.google.com/admanager/#topic=7505988_source=admanager.google.com_medium=et_campaign=admanager.google.com%2Fhome%2F=en
 

I don't understand how come google ads api issue is related to Google Ads 
manager. Can anyone please confirm do we really need to speed this up with 
ads manager support?

Thanks,
Ronak

On Thursday, 9 June 2022 at 07:55:21 UTC+5:30 adsapi wrote:

> Hi Ronak,
>
>
> Thanks for your response. I am Darwin also, a member of the Google Ads API 
> team and let me provide support to your concern.
>
>
> Moving forward to your concern, I am sorry to hear that. If your account 
> manager or Google representative is not responding to your email, I would 
> suggest reaching out to the Product Support team via this link 
>  and and inquiring about 
> your allowlisting request.
>
>
> Let me know if you have any questions.
>
>
> Regards,
> [image: Google Logo] 
> Darwin 
> Google Ads API Team 
>   
>
>  
>
>
> ref:_00D1U1174p._5004Q2Ww4QF:ref
>

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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