Re: Error related with "channel type MULTIPLE" operations

[sealytic...@gmail.com]

Hello sorry to write again but it is already one week and I am asked about 
the case regularly.

Can you share an update please?

Thanks

On Friday, February 3, 2023 at 9:12:54 PM UTC+3 Google Ads API Forum 
Advisor wrote:

> Hello - 
>
> Thanks for following up. The team is still investigating this issue, so 
> unfortunately I don't have an update right now. I'll respond to this thread 
> as soon as there's information to share.
>
> Best,
> [image: Google Logo] 
> Ben Karl 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2iOP6Z:ref
>

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Re: iRe: The click associated with the given identifier or iOS URL parameter occurred less than 6 hours ago, please retry after 6 hours have passed

[Robert De Vivo]

Another person here suffering with this, no idea why Google drops the ball 
here.. Simple fix ?? Can you guys escalate this to your team this is 
leaving revenue on the table

On Wednesday, July 6, 2022 at 3:56:49 PM UTC-4 Mike M wrote:

> Alex, I know that I'm responding to this thread very late. (I don't work 
> for Google, btw.) We encountered the same delay issue in our campaigns. To 
> rectify the problem, we added a tracking system called Matomo (which has a 
> free community edition adn was formerly called Piwik) so that we could 
> create event pixels in our customer flow and then track those to see where 
> issues were and fix those, as well as do split tests, etc. This gives you 
> an instant dashboard to see events live. Eventually, I coded a custom 
> replacement to Matomo for our company using PHP and MySQL which suited our 
> needs even better than Matomo. However, we use the google offline 
> conversions API because we found that using Javascript tracking pixels back 
> to Google was not as accurate as using the API, and because then we could 
> upload upsells that occur in our call center separate from a customer's ad 
> click flow (just as long as we stored their gclid in our database for later 
> use in that upsell flow). Yes, there's a 6 hour delay for what Google sees 
> and optimizes on, but our campaigns operate fine and we can use the Matomo 
> (and now our custom code) for looking at the data differently and live.
>
> On Thursday, February 17, 2022 at 4:50:14 PM UTC-5 Alex Garcia wrote:
>
>> Hi Anash,
>>
>> Yes, I know how it works, but ideally, it should work in real time, 
>> without having to wait 6 hours to post the data.
>>
>> I have already explained the reasons why this is not ideal (current 
>> scenario).
>>
>> Would you be able to send a feedback request to the engineering team so 
>> they implement real time uploading in the near future?
>>
>> Thanks
>>
>> On Thursday, February 17, 2022 at 10:44:15 PM UTC+1 adsapi wrote:
>>
>>> Hi Hustle,
>>>
>>> It is recommended that you keep a 6 hour window before uploading 
>>> conversions. If you try uploading earlier, the some of the conversions may 
>>> fail to import and you need to retry them once 6 hours have passed.
>>>
>>> Cheers
>>> Anash
>>>
>>> ref:_00D1U1174p._5004Q2Wvmdh:ref
>>>
>>

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Re: How to get valid GCLIDs (for testing)?

[Robert De Vivo]

When (if) I get API access and want to post conversions in real time as 
they occur via a post request to the endpoint with access token and gclid, 
will I be able to? or do you ALWAYS need to wait 4 hours after the click to 
send a conversion?

I wish there was a way to mimic the 

RE: Bug with includeAdultKeywords when running GenerateKeywordIdeas or Metrics?

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Ksenya,

Thank you for posting your concern.

Regarding your concern, can you please provide the complete request and 
response logs with the request ID and request header generated on your end 
without redacting the customer id? I asked this so that our team can better 
check your account and to check the actual behavior that you are encountering 
so we can provide the accurate insights and guidance to you.

You may then send the requested logs via the Reply privately to author option. 
If this option is not available, you may send the details directly to our 
googleadsapi-supp...@google.com alias instead.

Regards,

Carmela
Google Ads API Team
ref:_00D1U1174p._5004Q2iYFFG:ref

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Re: LinkManagerToClient API manager_link_error : The manager and client have incompatible account types.

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Levi,

Thank you for getting back to us.

Regarding your concern, kindly note that the permission denied error doesn't 
have to do with developer tokens. It is about the user not having access. 
Having said that, kindly note that the user/email address from your Test 
manager account needs to have access to the Production account. As for 
"According to what you said, I should just swap my customerId key that i use 
for my production with my test account id?", yes. Note that the only data you 
will need to use from your production account is the developer token. The 
client customer ID you will need to specify in your API requests should come 
from your test account.

I hope this clarifies. Let us know if you have further questions.

Regards,

Carmela
Google Ads API Team
ref:_00D1U1174p._5004Q2LUITh:ref

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Re: Resource has been exhausted (e.g. check quota)

[ritu bhatia]

Thanks for attending to this.

My google account id is. :  133-474-6211

Regards,
Ritu

On Thursday, February 9, 2023 at 10:58:07 PM UTC+5:30 Google Ads API Forum 
Advisor wrote:
Hi Ritu,


Thank you for getting back to us.

We really understand that you are waiting for updates for your application. 
Allow me to raise this concern to the rest of our team. Rest assured that 
we will get back to you for updates.

In addition, can you please provide your account ID?

Regards,
[image: Google Logo] Carmela Google Ads API Team   

ref:_00D1U1174p._5004Q2TniPS:ref

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Re: Resource has been exhausted (e.g. check quota)

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Ritu,

Thank you for getting back to us.

We really understand that you are waiting for updates for your application. 
Allow me to raise this concern to the rest of our team. Rest assured that we 
will get back to you for updates.

In addition, can you please provide your account ID?

Regards,

Carmela
Google Ads API Team
ref:_00D1U1174p._5004Q2TniPS:ref

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RE: Unable to get SkAdNetworkAttributionCredit

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Daniel,

Thank you for reaching out to our Google Ads API support team.

Our team would like to take a closer look at the issue you are encountering 
with the sk_ad_network_attribution_credit field. That said, could you also 
share the customer IDs you used, as well as the complete request and response 
logs, and request-id?

If you haven't yet, logging can be enabled be referring to this guide and by 
using the DEBUG log setting.

You can then send the requested information via the Reply privately to author 
option. If this option is not available, you can send the details directly to 
our googleadsapi-supp...@google.com alias instead.

Best regards,

Peter Laurence
Google Ads API Team
ref:_00D1U1174p._5004Q2iy9kc:ref

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Fetch Metrics for large manager account

[Vipul]

Is there any way to fetch metrics from shopping_performance_view resource 
for all manager sub accounts using single query. I have large manager 
account which has more than 500 sub accounts.

Currently I making request for each sub account one by one and aggregating 
them manually but this causes huge performance issues and takes about 
20-25mins to generate aggregated report.

Is there any work around in google ads API  V12 to fix this  or any other 
way in PHP?

Below is the query:

SELECT segments.product_item_id, metrics.cost_micros, 
segments.date,customer.id 
FROM shopping_performance_view WHERE segments.date = '2023-01-05'

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fetch metrics for large mcc accounts

[Vipul]

How can I request metrics form shopping_performance_view for all sub 
accounts of google ad manager account in single query ? I have more than 
500+ active sub accounts.

Currently I making request for each sub account one by one and aggregating 
them manually but this causes huge performance issues and it takes around 
20-25min to generate a aggregated report.

is there any work around in google ads api V12 to fix this  or is there any 
other way in PHP?

Below is the query:

SELECT segments.product_item_id, metrics.cost_micros, segments.date, 
customer.id 
FROM shopping_performance_view WHERE segments.date = '2023-01-05'

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RE: Correct requests failed with RequestId: None, IsFault: True, FaultMessage: None

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

With regards to your concern, can you please provide the complete request and 
response logs with request ID and request header generated on your end so our 
team can investigate and provide guidance accordingly? If you haven't yet, 
logging can be enabled by navigating to the Client libraries > Your client 
library (ex. Python) > Logging documentation, which you can access from this 
link.

You may then send the requested logs via the Reply privately to author option. 
If this option is not available, you may send the details directly to our 
googleadsapi-supp...@google.com alias instead.

Regards,

Carmela
Google Ads API Team
ref:_00D1U1174p._5004Q2iy2MZ:ref

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RE: Unable to make app internal

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Sindre,

Thanks for reaching out to the Google Ads API Forum. I hope you are doing well 
today.

With regards to your concern about “Setting up your OAuth consent screen”, note 
that you must configure an OAuth consent screen before using an OAuth 2.0 
client ID. This article describes OAuth consent screen settings and their 
impact on how your Google Cloud Platform project requests OAuth scopes from a 
Google Account.

The user type setting impacts your app's potential audience.

The “External” user type is available to any user with a Google Account. A 
user's ability to authorize your app's requested scopes are impacted by your 
project's publishing status, whether testing or in production.

The “Internal'' user type, configured with projects associated with a Google 
Cloud Organization and the users to limit authorization requests to members of 
the organization.

For more information about migrating a project into a Google Cloud Organization 
resource, see Migrating projects into an organization.

User authorization of scopes associated with restricted Google Workspace 
services, including high-risk Gmail and Drive scopes, might require additional 
configuration by your organization's administrators. For more information, see 
the Let Internal apps access restricted Google Workspace APIs section of the 
Control which third-party and internal apps access Google Workspace data 
article.

An org_internal authorization error is displayed when authorization is 
requested from users outside the Google Cloud project's parent.

That being said from the above information, I recommend creating a Google 
Workspace account if you want to use the “Internal” user type of OAuth consent 
screen.

I hope it helps. Have a great day.

Regards,

Marjorie
Google Ads API Team
ref:_00D1U1174p._5004Q2ixwOp:ref

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Unable to get SkAdNetworkAttributionCredit

['Daniel Berrebi' via Google Ads API and AdWords API Forum]

I'm pulling data for clients and when I requested that field I'm not 
getting it (I can filter by it) 
this is the query I'm using:
SELECT segments.date, campaign.id, campaign.name, customer.currency_code, 
campaign.app_campaign_setting.app_id, 
campaign.app_campaign_setting.app_store, 
segments.sk_ad_network_conversion_value, metrics.sk_ad_network_conversions, 
segments.sk_ad_network_user_type, segments.sk_ad_network_ad_event_type, 
segments.sk_ad_network_attribution_credit FROM campaign WHERE segments.date 
>= '2023-02-05' AND segments.date <= '2023-02-05' AND campaign.name IS NOT 
NULL ORDER BY segments.date

when I added to the query that field 
(segments.sk_ad_network_attribution_credit) I got more records due to it 
but without the ability to know what is the value.

Thanks in advance!

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Re: Resource has been exhausted (e.g. check quota)

[ritu bhatia]

Thanks Marjorie,
I have done the follow-up with the compliance team but i have not heard 
back from them.
please can u connect with someone who can help me on this ASAP.

Regards,
Ritu

On Wednesday, February 8, 2023 at 7:59:22 PM UTC+5:30 adsapi wrote:

> Hi, 
>
> This is Marjorie from the Google Ads API team as well. Thank you for 
> getting back to us.
>
> With regard to your concern, unfortunately we don’t have access to case: 
> [1-026533549].
>
> Moving forward, *API compliance team* 
>  is the 
> appropriate team as this is out of our scope. We can’t give you a specific 
> time frame and unfortunately we don’t have other ways to expedite the 
> access upgrade. 
>
> For *API access limit* 
> 
>  upgrade 
> status, I would suggest you reach out to the *compliance team* 
> . Selecting 
> the option “*I'm waiting to hear back about my API application! Help!*” 
> under the ‘*What is your issue?*’, when you submit the form. As they are 
> the one who review, process and approve this kind of request.
>
> Let’s know if you got assistance from the compliance team. Have a great 
> day.
>
> Regards,
> [image: Google Logo] 
> Marjorie 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2TniPS:ref
>

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Unable to make app internal

[Sindre Duedahl]

Oauth consent screen, when I try to make User Type "Internal", gives the 
message that I can only make the app external because I'm not a Google 
Workspace user. Do I need to sign up for Google Workspace or is there some 
other workaround? Thank you


[image: hello.png]

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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