Private message regarding: Offline User Data Job Stuck in 'RUNNING' State

[jack heart]

Have you solved this problem now? I also encountered the same problem

On Friday, May 20, 2022 at 7:18:20 AM UTC+8 Google Ads API and AdWords API 
Forum wrote:

Reposting the last inquiry (
https://groups.google.com/g/adwords-api/c/DbfL_gh8swc/m/a5BPON3PBgAJ) from 
the forum as it wasn't routed to our support queue.

Cheers,
Ernie John
Google Ads API Team  

On Tuesday, May 17, 2022 at 4:42:57 AM UTC+8 Harris wrote:

Replying to my own message here for visibility, as it's been a little 
while. I'm still having this problem, and the jobs are still running as of 
a few minutes ago.

Some help here would be greatly appreciated,
Thank you!

On Wednesday, May 11, 2022 at 10:58:51 AM UTC-7 Harris wrote:

I'm trying to run remove operations using offline user data jobs to remove 
user identifiers from CRM based user lists. When I run the offline data 
jobs with email or phone number (contact information) user identifiers, the 
jobs resolve pretty quickly (never longer than an hour).

However, when the user identifier is an advertising ID, the jobs seem to 
get stuck - reporting that they are 'RUNNING' for a much longer amount of 
time, and I have yet to see one ever resolve. The example I'm looking at 
now has been running for over a week, for example.

Is this expected behavior? If so, is there a 'typical' amount of time this 
takes? Or is something wrong here?

Thank you!

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Re: i didn't get a response to my request for basic access for over a week

[apkofall apkofall]

Dear team,

Sorry I don't know how to get the case id. Can you teach me.

在2023年8月30日星期三 UTC+8 19:37:03 写道：

> Hello,
>
> Greetings from the Google Ads API Team.
>
> Kindly note that, we are unable to provide the updates or status of your 
> application as our team specializes in *Google Ads API* related concerns 
> and technical implementations *only*. To ensure you get proper 
> assistance, we are reaching out to the *Google Ads API Compliance* team 
> on your behalf and requesting input. 
>
> Can you please provide them with the *cases2 ID* generated when you 
> submitted your application to the Compliance team, which has a format of 
> #-#, so they can assist you further?
>
> @Compliance Team, please find the pertinent details below and confirm if 
> you are able to assist.
>
> *Summary:*
>
> The user has been waiting for a response on their Basic access request for 
> over a week. The user is asking for a follow up on their request.
>
>
> *Google Ads manager account (MCC) ID: 477-921-0274 Case ID: (Requesting 
> information)*
> This message is in relation to case "ref:_00D1U1174p._5004Q2o9OF2:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: unstable performance in response during creating pmax assets

[Yi Song Jiang]

Hi,

Thanks for reply. Sorry about my inaccurate statement on that behavior. I 
found that actually, those assets are the ones created before. So that when 
I am trying to create a new asset with same content, they return me the 
response with same resourceName every time I try the API.

And now I want to remove the assets I created by resourceName. If there is 
a method or code example?

Btw, may I confirm that if there is a documented reference for the 
behaviors I described above, that the Asset with same content won't be 
created but return the existing target?

Thanks & Best Regards,
Yisong

On Wednesday, August 30, 2023 at 8:35:07 PM UTC+8 Google Ads API Forum 
Advisor wrote:

> Hello,
>
> Greetings from the Google Ads API Team.
>
> I understand that you are having issues when creating your PMax campaign 
> via Java client library using the v14 API. Can you please provide us with 
> the complete logs(*request* and *response* with *request ID*) generated 
> on your end so we can investigate further and provide precise 
> recommendations?
>
>- *request: *
>
> *https://developers.google.com/google-ads/api/docs/concepts/field-service?hl=en#request*
>  
>
> 
>  
>- *response: *
>
> *https://developers.google.com/google-ads/api/docs/concepts/field-service?hl=en#response*
>  
>
> 
>  
>- *request-id:* 
>
> *https://developers.google.com/google-ads/api/docs/concepts/call-structure?hl=en#request-id*
>  
>
> 
>  
>
> If you are using a Client Library and haven't enabled logging yet, it can 
> be enabled by navigating to the Client libraries > Your client library (ex. 
> Java) > *Logging documentation*(via this link 
> *https://developers.google.com/google-ads/api/docs/best-practices/logging#client_library_logging*
>  
> ),
>  
> which you can access from this link. For REST interface requests, you can 
> enable logging via the curl command by using the -i flag.
>
> *You can provide it via Reply privately to the author option. If this 
> option is not available, then send it instead on this email 
> address googleadsa...@google.com*
>
> If it helps you may also refer to our API documentation for creating PMax 
> campaigns via this link: 
> *https://developers.google.com/google-ads/api/docs/performance-max/create-campaign*
>  
> 
> This message is in relation to case "ref:_00D1U1174p._5004Q2o9PBz:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: Image and Location Migration in Google Ads API

[Kevin]

Hi,

I started using the Places API but found out recently that the Place Details 
 
request 
that gives the address and phone # information is not free.
Is there a different request I can use to get the address information for 
Location extensions without paying money for each request?

Thanks,
Kevin

On Tuesday, July 18, 2023 at 11:54:41 AM UTC-7 Google Ads API Forum Advisor 
wrote:

> I can't guarantee the future, but we don't have a policy of charging for 
> APIs. Originally, you had to pay to use the Ads API but it was not a 
> successful use case and it was abandoned years ago.
>
> Google has a number of APIs that can include location details. The 
> thinking was to have it all in one place so that it is a consistent 
> experience across multiple products.
>
>
>   
> This message is in relation to case "ref:_00D1U1174p._5004Q2j1cSB:ref"
>
> Thanks,
>   
> [image: Google Logo] 
> Bob Hancock 
> Google Ads API Team 
>
>
>

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RE: budget verification + sending email alert - how to send email just once?

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Alexandre,

Thank you for reaching out to the Google Ads API Forum. I hope that you are 
doing well today.

I can see that your concern is related to Google Ads Scripts. Please note that 
our team only provides support for the implementation and guidance of Google 
Ads API. With that being said, what we can do is to advise you to reach out the 
Google Ads Scripts Forum as they are more equipped with regards to Google Ads 
Scripts related concerns.
This message is in relation to case "ref:_00D1U1174p._5004Q2o9ab3:ref"

Thanks,

Google Ads API Team

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Also find us on our blog:
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Re: transfer dev token request

[Michael Klem]

Yes, please proceed.

I have already created a new google console project with the
adtr...@clickmetrix.io email address. This project id is
508798345093-cor0md8a1u0ose6eue3rqjm1v5lvi0s8.apps.googleusercontent.com.
The adtr...@clickmetrix.io google ads manager account id is: 518-969-2527

Thank you

On Wed, Aug 30, 2023 at 12:37 PM Google Ads API Forum Advisor
 wrote:

> Hi,
>
> Thanks for reaching out to Google Ads API Support.
>
> With regards to your concern, kindly note that each Google API Console
> project can be associated with the developer token from only one manager
> account. Once you make a Google Ads API request, the developer token is
> permanently paired to the Google API Console project.
>
> Additionally, if switching to a developer token under a new manager
> account, you first need to *create a new Google API Console project* for
> Google Ads API requests that use the new manager's token. If you don't use
> a new Google API Console project, you'll get a DEVELOPER_TOKEN_PROHIBITED
> error when making a request. For more information about the developer token
> you may read our documentation guide via this link (
> *https://developers.google.com/google-ads/api/docs/first-call/dev-token*
> ).
>
> Links included in this email:
>
>- *Create a new Google API Console project* -
>
> *https://developers.google.com/google-ads/api/docs/first-call/oauth-cloud-project*
>
> 
>
>
> To ensure you get proper assistance, we are reaching out to the *Google
> Ads API Compliance team* on your behalf. Kindly also provide your MCC ID
> on both accounts, so the Compliance team can assess your request.
>
> @Compliance Team
> Please find the pertinent details below and confirm if you are able to
> assist.
>
> *Summary:*
>
> The user wants to transfer the developer token owner from
> clickmetrix...@gmail.com account to the new account adtr...@clickmetrix.io
> .
>
>- *MCC ID* : (requested)
>
>
> This message is in relation to case "ref:_00D1U1174p._5004Q2o9YUe:ref"
>
> Thanks,
>
> [image: Google Logo] Google Ads API Team
>
>
>

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Conversion action by campaign reporting

[Solaiman Hossain]

Hello,

Although on AdWords UI I am able to see conversions and conversion value by 
pixels for each campaign, I am unable to pull the conversion action data 
from *conversion_action *reporting API by campaign (there is no resource 
field for campaign), are there any other ways to get *conversion_action* 
data by campaign

Thanks,
Sol

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Budget verification + sending email alert - How to send email JUST ONCE?

[Alexandre Severo]

Hi, I have the below script for Google Ads. The problem is, every time the 
spending is greater or equal the threshold of 90%, it will send an email.

In other words, I will get many emails. I do not want it. I just want to 
receive the email once.

As it will analyze the data monthly, I just want to receive on email alert 
per month.

What should I do? Any other help is welcome.

Google Ads Script:

function main() {
  var keywordsToMatch = ["KW1", "KW2"]; // Replace with the keywords you 
want to match
  var today = new Date();
  var startDate = new Date(today.getFullYear(), today.getMonth(), 1);
  var endDate = new Date(today.getFullYear(), today.getMonth() + 1, 0);
  var initialTotalBudget = 1; // Initial total budget in account's 
currency
  var budgetThreshold = 0.9; // 90% budget threshold
  
  var totalSpending = 0;
  
  var campaignIterator = AdsApp.campaigns().get();

  while (campaignIterator.hasNext()) {
var campaign = campaignIterator.next();
var campaignName = campaign.getName();

var containsAllKeywords = keywordsToMatch.every(function(keyword) {
  return campaignName.indexOf(keyword) !== -1;
});

if (containsAllKeywords) {
  var stats = campaign.getStatsFor(formatDate(startDate), 
formatDate(endDate));
  var spentAmount = stats.getCost();
  
  totalSpending += spentAmount;
}
  }
  
  Logger.log("Total spending for campaigns between " + 
formatDate(startDate) + " and " + formatDate(endDate) + " with keywords [" 
+ keywordsToMatch.join(", ") + "]: " + totalSpending.toFixed(2) + " " + 
AdsApp.currentAccount().getCurrencyCode());

  var budgetUtilization = (totalSpending / initialTotalBudget) * 100;
  
  if (budgetUtilization >= budgetThreshold * 100) {
var recipientEmails = ["myem...@mydomain.com"]; // List of email 
addresses
var subject = "Budget Alert from Google Ads Script";
var message = "HI XXX ... or exceeded 90% of the budget.\n- Planned 
budget: " + formatCurrency(initialTotalBudget.toFixed(2)) + " " + 
AdsApp.currentAccount().getCurrencyCode() + "\n- Total spending: " + 
formatCurrency(totalSpending.toFixed(2)) + " " + 
AdsApp.currentAccount().getCurrencyCode() + "\n- Budget utilization: " + 
budgetUtilization.toFixed(2) + "%\n- Date range: " + formatDate(startDate, 
true) + " to " + formatDate(endDate, true) + "\n\nThis is an automated 
message from Google Ads.";

sendEmail(recipientEmails, subject, message);
  }
}

function formatDate(date, includeDashes) {
  var year = date.getFullYear();
  var month = (date.getMonth() + 1).toString().padStart(2, '0');
  var day = date.getDate().toString().padStart(2, '0');
  return includeDashes ? year + "-" + month + "-" + day : year + month + 
day;
}

function formatCurrency(amount) {
  return "$" + parseFloat(amount).toLocaleString(undefined, { 
minimumFractionDigits: 2, maximumFractionDigits: 2 });
}

function sendEmail(recipientEmails, subject, message) {
  for (var i = 0; i < recipientEmails.length; i++) {
var recipientEmail = recipientEmails[i];

Logger.log("Sending email to: " + recipientEmail);

MailApp.sendEmail({
  to: recipientEmail,
  subject: subject,
  body: message
});
  }
}

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Re: google ads api basic access application

[Ferenc Sijat]

Google Ads manager account ID: 212-637-5700

I haven't been able to find the Case ID. Where does it show up?

Thanks!

On Wednesday, August 30, 2023 at 9:56:47 AM UTC-5 Google Ads API Forum 
Advisor wrote:

> Hello,
>
> Greetings from the Google Ads API Team.
>
> Kindly note that, we are unable to provide the updates or status of your 
> application as our team specializes in *Google Ads API* related concerns 
> and technical implementations *only*. To ensure you get proper 
> assistance, we are reaching out to the *Google Ads API Compliance* team 
> on your behalf and requesting input. 
>
> Can you please provide them with the *manager account id* of the manager 
> account that is being requested for access and the *cases2 ID* generated 
> when you submitted your application to the Compliance team, which has a 
> format of #-#, so they can assist you further?
>
> @Compliance Team, please find the pertinent details below and confirm if 
> you are able to assist.
>
> *Summary:*
>
> The user applied for the Google Ads API Basic Access token on the 8th of 
> August 2023, and then sent the compliance support form on the 24th of 
> August 2023. They have yet to receive a response on the matter and are 
> expressing their concern as this is urgent since their progress is directly 
> dependent on them getting the Basic Access token.
>
>
> *Google Ads manager account (MCC) ID: (Requesting information) Case ID: 
> (Requesting information)* 
> This message is in relation to case "ref:_00D1U1174p._5004Q2o9K94:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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-- 
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=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Transfer dev token request

[Michael Klem]

Hello,

I created a developer account for my company clickmetrix.io using an email 
account I created (clickmetrix...@gmail.com) so I can start google ads api 
development. Weeks later I realized I could have used our legit business 
email address (adtr...@clickmetrix.io). 

I applied for basic dev token access for my adtr...@clickmetrix.io google 
ads account, but it was regetted stating my company already has an account 
(from the original clickmetrix...@gmail.com) account.

I created new google console and google ad manager accounts under the 
adtr...@clickmetrix.io account and would like to transfer the dev token 
from the clickmetrix...@gmail.com account to the new adtr...@clickmetrix.io 
account. Is this possible?

If so, what other information is needed from me?

Thank you

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-- 
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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: Missing Ad Group Labels

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Sela,

Thank you for bumping up on this thread. I hope that you are doing well today.

So far, this feature is still in the review process. With that being said, what 
we can do is to advise you to keep an eye on our blog post and release notes 
for the updates and releases.
This message is in relation to case "ref:_00D1U1174p._5004Q2kCwku:ref"

Thanks,

Google Ads API Team

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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RE: performance mismatch ui vs api

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thanks for reaching out to Google Ads API Forum.

With regards to your concern, for us to investigate further about the 
discrepancy that you are seeing, Kindly note that Google Ads API mirrors the 
Google Ads UI. Meaning by using the Google Ads API, you can get and manage the 
data that you are seeing in the UI. Please also note that in Google Ads API 
perspective we need the complete logs to be able to further investigate. Please 
provide the needed information below:

The complete request and response logs with request ID generated as shown in 
the respective?
The full (not cropped) and non-redacted screenshot of the Google Ads UI data 
showing the discrepancy in the Google Ads API?

This is for us to be able to replicate the data on our side and suggest you 
proper guidance.

You may then send the requested information via the Reply privately to the 
author option. If this option is not available, you may send the details 
directly to our googleadsapi-supp...@google.com alias instead.

Links included in this email:

Google Ads API - https://developers.google.com/google-ads/api/docs/start
Request - 
https://developers.google.com/google-ads/api/docs/concepts/field-service#request
Response - 
https://developers.google.com/google-ads/api/docs/concepts/field-service#response
Request ID - 
https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id

This message is in relation to case "ref:_00D1U1174p._5004Q2o9RHk:ref"

Thanks,

Google Ads API Team

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Max number of GeoTargetConstants added to GeoLocationCondition

[gator...@gmail.com]

When I try to add a set of conversion value rules, I get the following 
error:

, { "errorCode": { "collectionSizeError": "TOO_MANY" }
, "message": "Too many."
, "location": { "fieldPathElements": [ { "fieldName": "operations", 
"index": 3 }
, { "fieldName": "create" }
, { "fieldName": "geo_location_condition" } ] } } ]

This appears to be due to the number of locations that I am adding to 
GeoLocationCondition.  When I limit the number of locations to 1000, then I 
don't get the error.

Can anyone confirm that there is a limit of 1000 GeoTargetConstants that 
can be added to a GeoLocationCondition for a ConversionValueRule?

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Re: geo targets downlod file 8-21-2023 athens international airport "eleftherios venizelos"

[Bob Drzewucki]

Hello Team,

I just noticed there is a 2023-08-29 version of the geo targets csv file 
available.

I have confirmed this version is not quite correct yet.

The 2023-08-29 version is: "9041231","Athens International Airport 
"""Eleftherios Venizelos,"Athens International Airport """Eleftherios 
Venizelos""",Decentralized Administration of 
Attica,Greece","9069538","GR","Airport",Active

The instances of double quotation mark have been turned into triple double 
quotation marks instead of pairs. The desired result would be 
"9041231","Athens International Airport ""Eleftherios Venizelos""","Athens 
International Airport ""Eleftherios Venizelos"",Decentralized 
Administration of Attica,Greece","9069538","GR","Airport",Active

Thank you for your assistance,

Bob

On Wednesday, August 30, 2023 at 10:03:43 AM UTC-4 Bob Drzewucki wrote:

> Hello Team,
>
> We are still encountering the formatting issue in the 
> geotargets-2023-08-21.csv on record (line 64341) "9041231","Athens 
> International Airport "Eleftherios Venizelos"","Athens International 
> Airport "Eleftherios Venizelos",Decentralized Administration of 
> Attica,Greece","9069538","GR","Airport",Active
>
> The comma together with the double quotation marks within the content of 
> the Canonical Name value of this record is causing misalign of the columns 
> when processing this csv file. ie. "Athens International Airport 
> "Eleftherios Venizelos*",*Decentralized Administration of Attica,Greece"
>
> Replacing all instances of the double quotation literal when it is in the 
> content of values with a pair of double quotes (""), when the file is 
> serialized, will fix this issue.
>
> Thank you for your continued assistance,
>
> Bob
>
> On Wednesday, August 30, 2023 at 8:55:26 AM UTC-4 Google Ads API Forum 
> Advisor wrote:
>
>> Hi Bob,
>>
>> Thank you for coming back to us and for the update. I hope you are doing 
>> well today.
>>
>> We appreciate your provided insights. In relation to that, could you also 
>> confirm you still encountered an issue or you got a successful result in 
>> your end? This will help us to assist you further.
>>
>> Have a great day.
>>  
>> This message is in relation to case "ref:_00D1U1174p._5004Q2o994t:ref"
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>
>>

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Can't set deadline exceeded limit on Google Ads Ruby Client.

[Himanshu Patel]

Hi Google Ads Team,

I followed the docs to set the max deadline for wait in Ruby GRPC Client. 
But I see that is not being honored.

```
@client.service.google_ads.configure do |config|
config.rpcs.search_stream.timeout = STREAM_TIMEOUT_SECONDS
end
```

But when I put a byebug and check in the code execution. `config` do not 
retains the time limit of `timeout`, means as soon the above block ends 
`config` just lose the `timeout` field.

For example here
```
@client.service.google_ads.configure do |config|
config.rpcs.search_stream.timeout = STREAM_TIMEOUT_SECONDS
end
@client.service.google_ads.configure do |config|
byebug
end
```
In byebug `config` will no longer have the data we set above.

Please Help.

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Being Blocked to edit budgets on Adwords after site theme update

[Todd Meisler]

Hi all,

The client just changed over to new website theme yesterday, I lost my 
ability to change budgets in adwords today. Is this a Google tag thing or? 
Adwords tag missing issue?
It blocked me to make me contact support to I guess re verify?

help?

Thanks

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RE: about audience segments

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hello,

Greetings from the Google Ads API Team.

Can you please provide us with an uncropped screenshot of the Google Ads UI 
clearly showing your CID and the data you wish to obtain? I am asking for this 
information so we can determine the proper reports / fields to recommend and 
provide precise guidance.

You can provide it via Reply privately to the author option. If this option is 
not available, then send it instead on this email address 
googleadsapi-supp...@google.com

This message is in relation to case "ref:_00D1U1174p._5004Q2o9PVp:ref"

Thanks,

Google Ads API Team

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Re: geo targets downlod file 8-21-2023 athens international airport "eleftherios venizelos"

[Bob Drzewucki]

Hello Team,

We are still encountering the formatting issue in the 
geotargets-2023-08-21.csv on record (line 64341) "9041231","Athens 
International Airport "Eleftherios Venizelos"","Athens International 
Airport "Eleftherios Venizelos",Decentralized Administration of 
Attica,Greece","9069538","GR","Airport",Active

The comma together with the double quotation marks within the content of 
the Canonical Name value of this record is causing misalign of the columns 
when processing this csv file. ie. "Athens International Airport 
"Eleftherios Venizelos*",*Decentralized Administration of Attica,Greece"

Replacing all instances of the double quotation literal when it is in the 
content of values with a pair of double quotes (""), when the file is 
serialized, will fix this issue.

Thank you for your continued assistance,

Bob

On Wednesday, August 30, 2023 at 8:55:26 AM UTC-4 Google Ads API Forum 
Advisor wrote:

> Hi Bob,
>
> Thank you for coming back to us and for the update. I hope you are doing 
> well today.
>
> We appreciate your provided insights. In relation to that, could you also 
> confirm you still encountered an issue or you got a successful result in 
> your end? This will help us to assist you further.
>
> Have a great day.
>  
> This message is in relation to case "ref:_00D1U1174p._5004Q2o994t:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: null value in campaign_search_term_insight

[Mat]

Hi,

I'm in the same boat as Alex, Arthur and Martin and I'm also struggling 
from one unexpected error message to the next. I would like to add, that 
the same errors occur in the *customer*_search_term_insight report. I would 
also like to suggest to name these reports as in the UI 
 - namely with 
"..._insight*s"* instead of "..._insight" - if you are already in the 
process of correcting the errors.

Thank you
Mat


Martin Roettgerding schrieb am Mittwoch, 23. August 2023 um 21:57:13 UTC+2:

> Hi,
> I've sent you two customer IDs privately. However, as far as I can see, 
> it's the same in all accounts.
>
> Here is a little Ads Script that demonstrates the error. It grabs a 
> campaign id, uses that to grab an insight id and finally uses both for a 
> simple query that fails (I've used Ads Scripts since it seems the easiest 
> way to demonstrate what happens with pure API as well.)
>
> function main() {
>   // Get campaign.id from the campaign with the highest cost
>   let campaignId = AdsApp.report('SELECT campaign.id, metrics.cost_micros 
> FROM campaign WHERE segments.date DURING LAST_MONTH ORDER BY 
> metrics.cost_micros DESC').rows().next()['campaign.id'];
>   
>   // Get the top insight's id (avoid uncategorized search terms with id = 
> 0)
>   let queryInsightId = 'SELECT campaign_search_term_insight.id, 
> metrics.impressions FROM campaign_search_term_insight WHERE segments.date 
> DURING LAST_MONTH AND campaign_search_term_insight.campaign_id = "' + 
> campaignId + '" AND campaign_search_term_insight.id != 0 ORDER BY 
> metrics.impressions DESC';
>   let insightId = AdsApp.report(queryInsightId).rows().next()['
> campaign_search_term_insight.id'];
>   
>   // Now query the data for this insightId from this campaignId
>   let query = 'SELECT campaign_search_term_insight.category_label, 
> segments.search_subcategory, segments.search_term FROM 
> campaign_search_term_insight WHERE segments.date DURING LAST_MONTH AND 
> campaign_search_term_insight.campaign_id = "' + campaignId + '" AND 
> campaign_search_term_insight.id = "' + insightId + '"';
>   let searchTermInsightsReport = AdsApp.report(query);
>   let fail = searchTermInsightsReport.rows().totalNumEntities();
> }
>
> On Tuesday, 22 August 2023 at 14:07:47 UTC+2 Google Ads API Forum Advisor 
> wrote:
>
>> Hi Martin,
>>
>> Thank you for coming back to us and for providing your insights about 
>> this matter. I hope you are doing well today.
>>
>> In relation to your concern, for us to validate and further investigate 
>> on the mentioned issues, please provide us your complete logs with CID or 
>> uncropped screenshot from Google Ads UI (with data filter), this will help 
>> us to further check if this is related to API bug and raise this concern to 
>> a wider team. We are looking forward to the needed information, thank you 
>> for your patience and understanding.
>>
>> Have a great day.
>>  
>> This message is in relation to case "ref:_00D1U1174p._5004Q2ntKRb:ref"
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>
>>

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Re: Missing Ad Group Labels

[sela palomo]

Hi,
could you please provide a status update? We only have your redirect to the 
announcements page months ago but the issue is still happening. 


Thanks.


On Friday, 21 April 2023 at 09:33:21 UTC+2 Google Ads API Forum Advisor 
wrote:

> Hello Scott,
>
> Please note that, there is already an existing feature request to retrieve 
> labels using the manager account for the customer account containing the 
> label. Kindly note that we're unable to provide a timeline on when it will 
> become available in the API. You may keep an eye on our *blog *for any 
> updates or announcements.
>
> Links for Reference:
> *Blog* - 
> *https://ads-developers.googleblog.com/search/label/google_ads_api* 
> 
>
> Regards,
> [image: Google Logo] Google Ads API Team 
>
> ref:_00D1U1174p._5004Q2kCwku:ref
>

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Call Impossible with Request Google ADS

[Service Informatique DODO SAS]

Hi 
I'm trying to make the first call: Campaigns provides in the Google ADS API 
documentation.
Problem, when I run the GetCampaigns.java file in my IDE, nothing is 
displayed and the execution does not stop. According to our investigation, 
execution blocks from this line :

ServerStream stream = 
googleAdsServiceClient.searchStreamCallable().call(request);

Do you have an idea ?

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RE: unstable performance in response during creating pmax assets

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hello,

Greetings from the Google Ads API Team.

I understand that you are having issues when creating your PMax campaign via 
Java client library using the v14 API. Can you please provide us with the 
complete logs(request and response with request ID) generated on your end so we 
can investigate further and provide precise recommendations?

request: 
https://developers.google.com/google-ads/api/docs/concepts/field-service?hl=en#request
response: 
https://developers.google.com/google-ads/api/docs/concepts/field-service?hl=en#response
request-id: 
https://developers.google.com/google-ads/api/docs/concepts/call-structure?hl=en#request-id

If you are using a Client Library and haven't enabled logging yet, it can be 
enabled by navigating to the Client libraries > Your client library (ex. Java) 
> Logging documentation(via this link 
https://developers.google.com/google-ads/api/docs/best-practices/logging#client_library_logging),
 which you can access from this link. For REST interface requests, you can 
enable logging via the curl command by using the -i flag.

You can provide it via Reply privately to the author option. If this option is 
not available, then send it instead on this email address 
googleadsapi-supp...@google.com

If it helps you may also refer to our API documentation for creating PMax 
campaigns via this link: 
https://developers.google.com/google-ads/api/docs/performance-max/create-campaign

This message is in relation to case "ref:_00D1U1174p._5004Q2o9PBz:ref"

Thanks,

Google Ads API Team

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RE: any way to stop the log in for api?

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,


This is the Google Ads API team. Thank you for reaching out.


Can you confirm if your issue is related to Authorization? If yes, kindly refer 
to the following documentation:

OAuth Consent screen - 
https://developers.google.com/google-ads/api/docs/first-call/oauth-cloud-project#configure_the_oauth_consent_screen
Service Accounts - 
https://developers.google.com/google-ads/api/docs/oauth/service-accounts


However, if that is not your concern, for us to have better understanding of 
your issue, can you provide the following information below. You may send it 
privately via the reply to author option. If this option is not available on 
your end, you may send it through our email (googleadsapi-supp...@google.com) 
instead.

Full and uncropped screenshot of the "page" you are referring to


Looking forward to your response.

This message is in relation to case "ref:_00D1U1174p._5004Q2o9Aug:ref"

Thanks,

Google Ads API Team

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Performance mismatch UI vs API

['Vytautas Smilingis' via Google Ads API and AdWords API Forum]

Our client is experiencing metric mismatch between what they see in UI and 
what we get from API. I have screenshots, logs and request info that I can 
send privately in email.

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RE: i didn't get a response to my request for basic access for over a week

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hello,

Greetings from the Google Ads API Team.

Kindly note that, we are unable to provide the updates or status of your 
application as our team specializes in Google Ads API related concerns and 
technical implementations only. To ensure you get proper assistance, we are 
reaching out to the Google Ads API Compliance team on your behalf and 
requesting input.

Can you please provide them with the cases2 ID generated when you submitted 
your application to the Compliance team, which has a format of #-#, 
so they can assist you further?

@Compliance Team, please find the pertinent details below and confirm if you 
are able to assist.

Summary:

The user has been waiting for a response on their Basic access request for over 
a week. The user is asking for a follow up on their request.

Google Ads manager account (MCC) ID: 477-921-0274
Case ID: (Requesting information)

This message is in relation to case "ref:_00D1U1174p._5004Q2o9OF2:ref"

Thanks,

Google Ads API Team

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About audience segments

[matsuzawa]

I would like to get campaign type, campaign name, audience segment, cost, 
impression count, and click count data from Google-ads-api, but I don't 
know the resource name to use.
Please let me know what resources you use.

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[no subject]

[Maryam Bahmani]

0018283470

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Unstable performance in response during creating PMax Assets

[Yi Song Jiang]

Hi,

I met an issue during creating a set of Assets in Performance Max (For 
Travelling Goal) using GoogleAds Java API v14.
Here is the MutateOperation I used for creating an Asset:
MutateOperation.newBuilder()
 .setAssetOperation(
   AssetOperation.newBuilder()
 .setCreate(
Asset.newBuilder()
  .setName(pmaxHotelAssetModel.getUuid().toString())
  .setTextAsset(
TextAsset.newBuilder()
  .setText(pmaxHotelAssetModel.getContent())
.build(
.build()

I have set name of each the Asset Object, I use the following code for 
batch uploading to Google Ads Channel:
MutateGoogleAdsResponse response =
  googleAdsServiceClient.mutate(
MutateGoogleAdsRequest.newBuilder()
  .setCustomerId(customerId.toString())
  .addAllMutateOperations(operationList)
  .setResponseContentType(ResponseContentType.MUTABLE_RESOURCE)
.build());

But the response list I got will have unstable behavior on 
mutateOperationResponse.getAssetResult().getAsset().getName()
, that, some will have empty value "", some will have configured asset 
name, as input in first block of code. All the cases are successfully 
uploaded with valid resourceName.

Anyone has idea why this happend and is there a method to avoid the cases?

In addition, the assetName are String value from "1", "2", "3",  "32" 
without duplication. Assets that miss asset names contain "3" and  "11"

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I didn't get a response to my request for basic access for over a week

[apkofall apkofall]

Dear team,

I haven't received a response to my request for basic access in over a 
week. 
Could you please check the problem for me.

This is my mcc number: 477-921-0274

Thanks


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Currency in Google Hotel Ads

[Carlos Sánchez]

Hi, 

We are using Google Ads API to create reports on hotel performance, we have 
not found any data on the currency used in these lines of information, is 
there any way to get this data, either directly on the resource 
"hotel_performance_view" or crossing it through some field with another 
resource?

Thanks in advance.

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