Re: average session duration (ga4) metric missing in google ads api

2023-10-17 Thread Kaushik Thommandra 
Hi Team,

Is there any update on this?

On Thursday, August 24, 2023 at 3:08:56 AM UTC+5:30 Google Ads API Forum 
Advisor wrote:

> Hi Kaushik,
>
> Thanks for reaching out to the Google Ads API Support.
>
> Since you mentioned that the metric "Average Session Duration (GA4)" is 
> available in the Google Ads UI but isn’t available in Google Ads API, could 
> you provide us the uncropped full Ads UI screenshot so that we can check 
> better?
>
> Please provide the screenshot via reply privately to author option. 
> This message is in relation to case "ref:_00D1U1174p._5004Q2o7gSo:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>  
>
>
>

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Re: no response for developer token application

2023-10-17 Thread 'Faisal Hourani' via Google Ads API and AdWords API Forum 
Hi,

I don't have a case ID yet even though I applied twice on the Google Ads 
API support team

And btw I can see many people like me here who are facing the same issue, 
what is going on with Google Ads API support team? why are they not moving 
forward?

MCC ID:  571-793-5276

Thank you

On Tuesday, October 17, 2023 at 10:06:32 PM UTC+8 Google Ads API Forum 
Advisor wrote:

> Hi Faisal,
>
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have applied for API 
> access and you haven't received any updates on your application status.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. Can you 
> kindly provide the following information for the compliance team to further 
> assist you with your concern:
>
> Case ID generated from the compliance team in the format 0-0###0 
> (if there is any generated).
> The type of access which you have requested for?
> Google Ads Manager Account (MCC) ID
>
> @Szymon Kowalczhyk: Thank you for providing the requested details.
>
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team.
>
> @Compliance team, please confirm if you are able to assist the above two 
> users access requests.
>
> Summary:
>
> 1. Faisal has applied for API access with the below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID: requested 
>- Cases ID: requested 
>
>
>- Access type: requested 
>
> 2. Szymon Kowalczhyk has applied for Basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 919-972-5586 <(919)%20972-5586> 
>- Cases ID: requested ( User mentioned that he doesn't have the Case 
>ID) 
>
> Do reach out to the *Google Ads API* 
>  support 
> team, for any queries related to the API.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02pRLU5:ref"
>
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: i sent an enhanced conversion to the api, it will not be reflected on the google ads admin screen

2023-10-17 Thread Izumi 
Thank you for your confirmation.

Please allow me to confirm the prerequisites.

1)
Is there any problem with the following implementation for sending 
conversion data from the server when a lead is acquired through marketing?

https://developers.google.com/google-ads/api/docs/conversions/enhance-conversions?hl=en#building_the_enhancement_adjustment
https://github.com/googleads/google-ads-php/blob/e6c38378728ba9b6b16d9492cf5b3743560feeea/examples/Remarketing/Up
 
loadConversionEnhancement.php


2)
If the implementation is ok, please let me confirm the testing method.

We are aware that when testing, we do not submit to Google Ads, but send 
the conversion data from the server side to the Google Ads API.

Since we do not submit to Google Ads, the test will not generate any 
conversions via ads.

So the system should not be able to determine if an extended conversion was 
sent within 24 hours of the original conversion.

However.

> Please note that an enhanced conversion should be uploaded within 24 
hours of the original conversion. 

I received your message, so I feel that your testing procedure is incorrect.

How is the correct way to test?

2023年10月17日火曜日 18:51:34 UTC+9 Google Ads API Forum Advisor:

> Hi,
>
> Thank you for contacting the Google Ads API support team. Please ignore my 
> previous response.
>
> After reviewing your query, I understand that you have sent enhanced 
> conversions via API but they are not reflected in Google Ads UI. Please 
> note that an enhanced conversion should be uploaded within 24 hours of the 
> original conversion. We recommend uploading at least several minutes before 
> the end of the 24-hour period for a margin of safety from differences 
> between system clocks.
>
>
> To investigate this issue further, we would like to see 
> the uncropped UI screenshot of the issue you are facing. Also please 
> provide us with the complete API logs (*request* 
> 
>  and *response* 
> 
>  with *request-id* 
> 
>  and *request header* 
> 
> ).
>
> If you are using a client library and haven't enabled the logging yet, I 
> would request you to enable logging for the PHP client library. You can 
> refer to the *PHP* 
>  
> guide 
> to enable logging at your end.
>   
> You can send the details via 'Reply privately to the author' option, or 
> direct private reply to this email.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02pSIPh:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Why does the API return different results than the UI when using paid_organic_search_term_view?

2023-10-17 Thread Pawan Rai 
table from API  =  paid_organic_search_term_view

API Query :  SELECT 
ad_group.id, 
ad_group.name,
campaign.id,
campaign.name,
customer.id,
customer.descriptive_name,
customer.currency_code,
customer.manager,
metrics.clicks,
metrics.combined_clicks,
metrics.combined_clicks_per_query,
metrics.combined_queries,
metrics.impressions,
metrics.ctr, 
metrics.organic_clicks,
metrics.organic_clicks_per_query,
metrics.organic_impressions,
metrics.organic_impressions_per_query,
metrics.organic_queries,
segments.date, segments.device,
paid_organic_search_term_view.resource_name,
paid_organic_search_term_view.search_term
FROM paid_organic_search_term_view
WHERE segments.date BETWEEN '{}' AND '{}' 

But when I am Checking the same for Google Ads UI and result are not 
matching and difference are following 

org_imp diff =  145
org_clicks diff =  2
org_queries diff =  11

date = 2023-10-01



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Re: Why does the API return different results than the UI when using paid_organic_search_term_view?

2023-10-17 Thread Pawan Rai 
Any solution to this problem yet?

I am also facing the same issue.

If you found any answer please let me know

On Monday, January 16, 2023 at 10:25:38 PM UTC+5:30 Nelson Brochado wrote:

> Sorry, the screenshot above is the wrong one. It should be this one.
>
> [image: paid_organic_report.png]
>
> On Monday, January 16, 2023 at 5:51:09 PM UTC+1 Nelson Brochado wrote:
>
>> Hello. 
>>
>> I was trying to reproduce the "Paid & Organic" report, to which I also 
>> added the campaign and ad group statuses. 
>>
>> In the UI, if I *filter* the data by these statuses, the resulting 
>> report is significantly smaller than the original report without the 
>> campaign and ad group statuses equal to ENABLED. Specifically, I get 
>> *28584* if I only fetch rows where the campaign is enabled (rather than 
>> *28881*), and I get *13256* rows if I also select only enabled ad 
>> groups. 
>>
>> However, if I try to reproduce that same report, whose screenshot you can 
>> find below, using the API and the following query, I am not able, because 
>> the API returns a lot more results. 
>>
>> Here's the query.
>>
>> SELECT 
>> paid_organic_search_term_view.search_term, 
>> campaign.status,
>> campaign.name,
>> ad_group.status,
>> ad_group.name,
>> metrics.impressions, 
>> metrics.clicks, 
>> metrics.ctr, 
>> metrics.average_cpc, 
>> metrics.organic_impressions, 
>> metrics.organic_clicks, 
>> metrics.organic_queries, 
>> metrics.organic_clicks_per_query, 
>> metrics.organic_impressions_per_query, 
>> metrics.combined_clicks, 
>> metrics.combined_queries, 
>> metrics.combined_clicks_per_query,
>> segments.search_engine_results_page_type
>> FROM paid_organic_search_term_view
>> WHERE segments.date BETWEEN '2022-10-01' AND '2022-11-12' AND 
>> campaign.status = 'ENABLED' AND ad_group.status = 'ENABLED'
>>
>> The API returns 28404, excluding rows where all metrics are zero, and so 
>> on. In any case, the differences are too big.
>>
>> Here's the UI report I'm trying to reproduce.
>>
>> [image: paid_and_organic.png]
>>
>> According to the docs 
>> ,
>>  
>> the API doesn't segment the data by the campaign or ad group status (or any 
>> other campaign or ad group attributes). However, if the API is supposed to 
>> mirror the UI, we should be able to reproduce the report that I'm trying to 
>> reproduce. So, *how can I do it? *
>>
>> Thank you.
>>
>

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My Google Ads organic Search data is not matching between API and UI

2023-10-17 Thread Pawan Rai 
Table Name API:  paid_organic_search_term_view
Query: SELECT 
ad_group.id, 
ad_group.name,
campaign.id,
campaign.name,
customer.id,
customer.descriptive_name,
customer.currency_code,
customer.manager,
metrics.clicks,
metrics.combined_clicks,
metrics.combined_clicks_per_query,
metrics.combined_queries,
metrics.impressions,
metrics.ctr, 
metrics.organic_clicks,
metrics.organic_clicks_per_query,
metrics.organic_impressions,
metrics.organic_impressions_per_query,
metrics.organic_queries,
segments.date, segments.device,
paid_organic_search_term_view.resource_name,
paid_organic_search_term_view.search_term
FROM paid_organic_search_term_view
WHERE segments.date BETWEEN '{}' AND '{}' 

When I checked 2 to 3 days back data on the UI of google ads and the Same 
data fetching from Google Ads API and Doing the data comparison its not 
match.

I tried multiple dates and the result is same data does not match.

[image: 17.10.2023_19.54.55_REC.png]

Any suggestion and solution?

 

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Re: no response for developer token application

2023-10-17 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum 
Hi Faisal,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API access 
and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. Can you kindly 
provide the following information for the compliance team to further assist you 
with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated).
The type of access which you have requested for?
Google Ads Manager Account (MCC) ID

@Szymon Kowalczhyk: Thank you for providing the requested details.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist the above two users 
access requests.

Summary:

1. Faisal has applied for API access with the below details.

Google Ads Manager Account (MCC) ID: requested
Cases ID: requested
Access type: requested

2. Szymon Kowalczhyk has applied for Basic access with the below details.

Google Ads Manager Account (MCC) ID: 919-972-5586
Cases ID: requested ( User mentioned that he doesn't have the Case ID)

Do reach out to the Google Ads API support team, for any queries related to the 
API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02pRLU5:ref"

Thanks,

Google Ads API Team

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RE: error api requisition

2023-10-17 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum 
Hi,

Thank you for reaching out to the Google Ads API support team.

By reviewing your concern, I understand that you're getting a 
USER_PERMISSION_DENIED error. Yes, MCC is the manager account ID. Specify the 
login-customer-id as the manager account ID without hyphens (-). Client 
libraries have built in support for this. Retry the request, if still the issue 
persists, please provide us the latest complete API logs (request and response 
with request-id and request header) generated at your end to assist you further.

If you are using a client library and haven't enabled the logging yet, I would 
request you to enable logging for the specific client library that you are 
using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to 
enable logging at your end. For REST interface requests, you can enable logging 
via the curl command by using the -i flag.

You can send the details via Reply privately to the author option, or direct 
private reply to this email.

This message is in relation to case "ref:!00D1U01174p.!5004Q02pSAqm:ref"

Thanks,

Google Ads API Team

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Re: internal_error in grpc ads api using ruby client

2023-10-17 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum 
Himashu:

Thank you for the detailed reply. You are doing everything correctly.

I have opened a consultation with our campaign data group asking them to review 
this. I will reply as soon as I have a response.

This message is in relation to case "ref:!00D1U01174p.!5004Q02pQKaV:ref"

Thanks,

Bob Hancock
Google Ads API Team

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RE: no response to request for basic access for a long time

2023-10-17 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum 
Hi Lilian,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API access 
and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. Can you kindly 
provide the following information for the compliance team to further assist you 
with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated).

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for API access with the below details.

Google Ads Manager Account (MCC) ID: 967-145-4198
Cases ID: requested
Access type: Basic Access

Do reach out to the Google Ads API support team, for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02pTo2c:ref"

Thanks,

Google Ads API Team

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RE: forecast again (am i too impatient?)

2023-10-17 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum 
Hi Bruce,

Thank you for reaching out to the Google Ads API support team.

I see that you have already raised this concern on another thread with the 
subject “Forecasts” and we have already responded there for this issue. To 
avoid multiple threads on the same issue, please take a look at that thread and 
continue the discussion on the same for further updates on the issue.

This message is in relation to case "ref:!00D1U01174p.!5004Q02pRMJK:ref"

Thanks,

Google Ads API Team

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Application for App Conversion Tracking and Remarketing API permission

2023-10-17 Thread Developer DataTower.ai 


Hi Support,

I have submitted an application for the App Conversion Tracking and 
Remarketing API 1 week ago and have not received any response. 

Could you help me find out where the problem is?

And this is my MCC: 726-557-2260

Please help me check. Thanks

Regards,

DataTower.ai

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No Response to Request for Basic Access For a Long Time

2023-10-17 Thread Lilian Fu 
Hello - we are blocked on development due to lack of Basic Access. We have 
applied twice for Basic Access for our Developer Token. 

The documentation suggests we should see a "pending approval" after 
submitting the request, but we don't see that either. And we have not 
received any other form of confirmation or a case ID.

Our MCC ID: 967-145-4198

Thanks,
Lilian

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Re: an error is reported when creating an asset group under the pmax advertising campaign

2023-10-17 Thread san...@knorex.com 
Hi,

I have the same problem as getting the error "Headline asset for a valid 
asset group is not enough." when creating a new Asset group.
My account id: *9841065000*
My campaign id: *20437451884*

Note that we can create a new Asset group *without* Headlines in another 
type of Performance Max, campaign id: *20671574339*

The difference between 2 campaigns is that one has a Merchant account, 
while the other has no Merchant account.

Martin

On Monday, July 31, 2023 at 7:39:25 PM UTC+7 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for getting back to us.
>
> It appears that you have encountered *UNSUPPORTED_FIELD_TYPE* error which 
> is an asset link error (
> *https://developers.google.com/google-ads/api/reference/rpc/v14/AssetLinkErrorEnum.AssetLinkError#unsupported_field_type*
>  
> ).
>   
> With this, could you provide us with the complete API logs (*request, 
> response,* *request-id and request header*) generated on your end? This 
> is so we could further check and provide more appropriate guidance. 
>
> You may then send the requested information privately via the Reply to 
> author option. If this option is not available, you may send the details 
> directly to our *googleadsa...@google.com*  alias instead.
>
> *Reference Links:*
>
>- *request* - 
>
> *https://developers.google.com/google-ads/api/docs/concepts/field-service#request*
>  
>
> 
>  
>- *response -* 
>
> *https://developers.google.com/google-ads/api/docs/concepts/field-service#response*
>  
>
> 
>  
>- *request-id* - 
>
> *https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id*
>  
>
> 
>  
>- *request header* - 
>
> *https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers*
>  
>
> 
>  
>
> This message is in relation to case "ref:_00D1U1174p._5004Q2nSlkt:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: internal_error in grpc ads api using ruby client

2023-10-17 Thread Himanshu Patel 
Does this occur every time this query is executed?
No. It works for some date range and fails for another.
[Bob] So, it works for some date ranges and fails for others with all the 
metrics fields included?
[Himanshu] Yes, that is correct

Remove all the metrics fields from the select statement. If that executes 
successfully, ad them back one by one until you have duplicated the error.
I have found that the error goes away if I don't use 
metrics.all_conversions in the query for the date when it fails.
[Bob] Then we need to have a small list of dates for which it fails. This 
will allow us to compare two groups of data where the only difference is 
the date.
[Himanshu] You can check for the date I had sent in the query it fails for 
that but it succeeds for 15th September 2023.

Are you sure that metrics.all_conversions is the only fields that needs to 
be removed to make the query succeed? There is not other field or 
combination of fields that has the same effect.
[Himanshu] Yes

For the date range an equality statement since you are only querying one 
day.
Ideally, I want to query for date ranges so I am using this type of query 
pattern as an example.
[Bob] I understand that, but we need to try with an equality statement to 
ensure the that internal processing of a range statement is not having side 
effects. Please, try it with a date equals command.
[Himanshu] It fails with equals as well. No difference

On Monday, October 16, 2023 at 6:55:15 PM UTC+5:30 Google Ads API Forum 
Advisor wrote:

> 1. Does this occur every time this query is executed?
> No. It works for some date range and fails for another.
> [Bob] So, it works for some date ranges and fails for others with all the 
> metrics fields included?
>
>
> 2. Remove all the metrics fields from the select statement. If that 
> executes successfully, ad them back one by one until you have duplicated 
> the error.
> I have found that the error goes away if I don't use 
> metrics.all_conversions in the query for the date when it fails.
> [Bob] Then we need to have a small list of dates for which it fails. This 
> will allow us to compare two groups of data where the only difference is 
> the date. 
> Are you sure that metrics.all_conversions is the only fields that needs to 
> be removed to make the query succeed? There is not other field or 
> combination of fields that has the same effect.
>
>
> 3. For the date range an equality statement since you are only querying 
> one day.
> Ideally, I want to query for date ranges so I am using this type of query 
> pattern as an example.
> [Bob] I understand that, but we need to try with an equality statement to 
> ensure the that internal processing of a range statement is not having side 
> effects. Please, try it with a date equals command.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02pQKaV:ref"
>
>
> Thanks,
>   
> [image: Google Logo] 
> Bob Hancock 
> Google Ads API Team 
>
>
>

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