Re: no response on standard access request

[Mukund Srivathsan]

Hey ,

I didn't receive any Case ID. I just got the message saying the form has
been submitted and the Ads API compliance team will be reaching out
via email. But I haven't received any email. Please look into this urgently
and help get it resolved

Regards,
Mukund
Co-Founder, Zocket 
[image: image.png]


On Fri, 8 Mar 2024 at 11:03, Google Ads API Forum Advisor
 wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have applied for
> standard access and haven’t received any response. Since the access
> requests are handled by the Google Ads API Compliance team, we are
> transferring the case to the Ads API Compliance team. Can you kindly
> provide the following information for the compliance team to further assist
> you with your concern:
>
>- Case ID generated from the compliance team in the format
>0-0###0 (if there is any generated).
>
> @Compliance team, please confirm if you are able to assist in the below
> access request.
>
> Summary:
>
> The user has applied for standard access with the below details.
>
>- Google Ads Manager Account (MCC) ID: 314-661-7433
>- Case ID: Requested
>
> Do reach out to the *Google Ads API* support team for any queries related
> to the API.
>
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzn8r:ref"
>
> Thanks,
>
> [image: Google Logo] Google Ads API Team
>
>
>

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Re: upgrade of google ads api access level

[ADTECH PTK DIG]

Hi. 

My MCC ID is not 889-774-7250. 
The ID is spelled incorrectly.

*My MCC ID is 808-650-1207.*
Please fix my MCC ID. 

Thank you.

2024년 3월 8일 금요일 오후 2시 40분 2초 UTC+9에 Google Ads API Forum Advisor님이 작성:

> Hi,
>
> Thank you for getting back to us.
>
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team.
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for the standard access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 889-774-7250 
>- Case ID: Client says that they haven't received any Case ID 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzn4B:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: upgrade of google ads api access level

[ADTECH PTK DIG]

Hi. Google Ads API Team.

Thank you for quick reply.

I'm sorry but i don't know my Case ID.
I have never received the Case ID.

Could you confirm without the Case ID?

Thanks.

2024년 3월 8일 금요일 오후 1시 27분 5초 UTC+9에 Google Ads API Forum Advisor님이 작성:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have submitted a 
> request for the standard access of Google Ads API developer token.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. Can you 
> kindly provide the following information for the compliance team to further 
> assist you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated) 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for the standard access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 808-650-1207 <(808)%20650-1207> 
>- Case ID: requested 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>
> You can send the details via *Reply privately to the author option*, or 
> *direct 
> private reply* to this email.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzn4B:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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No Response on Standard Access Request

[Mukund Srivathsan]

Hello , 

I had applied for Standard access for the Google Ads API couple of times 
for my Google Ads Manager ID - 314-661-7433. 


My product is now live in production with the basic access and the API 
level limits are getting hit. Please look into this and approve my request 
for the standard access ASAP. 

Looking forward to hearing from you. 

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Upgrade of Google ads API access level

[ADTECH PTK DIG]

Dear Google API team.

I applied for standard access of Google Ads API twice.
I've received no email response to any of the requests yet.

- My MCC : 808-650-1207
- Details : Upgrade API access level (Basic access --> standard access)

To upgrade standard access is very important to complete our project.
I wonder what the problem is.
Please could you check it out?

Thank you.

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Upgrade standard access level of Google ads API

[ADTECH PTK DIG]

Dear Google API team.

I applied for standard access of Google Ads API twice.
I've received no email response to any of the requests yet.

- My MCC : 808-650-1207
- Details : Upgrade of Google ads API access level (Basic access --> 
standard access)

To upgrade standard access is very important to complete our project.
I wonder what the problem is.
Please could you check it out?

Thank you.

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Re: geo location info

[Marius S]

Response Header:

Response

Headers: 
Metadata(content-type=application/grpc,request-id=QB_7LuyrGlYE_01MwSzyUg,date=Thu,
 
07 Mar 2024 17:15:48 GMT,alt-svc=h3=":443"; ma=2592000,h3-29=":443"; 
ma=2592000)
Body: null
After that it's just the errors {} parts from the file.

On Thursday 7 March 2024 at 14:28:34 UTC+1 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for getting back to us.
>
> Upon checking the provided screenshots, I could see you have provided 
> partial logs which are not sufficient for us to investigate further. Could 
> you please provide us with updated complete API logs (request 
> 
>  and response 
> 
>  with request-id 
> 
>  and request header 
> )
>  
> generated on your end in the text format so that our team can further 
> validate why you are encountering the error.
>
>
> If you are using a client library and haven't enabled the logging yet, I 
> would request you to enable logging for the specific client library that 
> you are using. You can refer to the guides Java 
> 
> , .Net 
> 
> , PHP 
> 
> , Python 
> 
> , Ruby 
> 
>  or Perl 
>  
> to 
> enable logging at your end. For REST interface requests, you can enable 
> logging via the curl command by using the -i flag.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzj6d:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: geo location info

[Marius S]

This is straight from the API logs:



On Thursday 7 March 2024 at 09:26:50 UTC+1 Marius S wrote:

> Hi,
>
> the links provided do not list anything related to campaign criteria or 
> geotarget constants. 122 also seems like a very arbitrary number.
>
> Here is the full error message as provided by the API:
>
> error_code {
>   resource_count_limit_exceeded_error: RESOURCE_LIMIT
> }
> message: "The request would cause a limit on the number of allowed 
> resources of this type to be exceeded."
> trigger {
>   int64_value: 2512
> }
> location {
>   field_path_elements {
> field_name: "mutate_operations"
> index: 124
>   }
>   field_path_elements {
> field_name: "campaign_criterion_operation"
>   }
>   field_path_elements {
> field_name: "create"
>   }
>   field_path_elements {
> field_name: "resource_name"
>   }
> }
>
> 2512 refers to the geotarget constant ID. It is assigned like this:
>
> builder = CampaignCriterion.newBuilder()
>   .setCampaign(campaignResourceName)
>   .setNegative(true)
> builder
>   .getLocationBuilder
>   .setGeoTargetConstant(ResourceNames.geoTargetConstant(criteriaId))
>
>
> RequestID: XY8li-E56X8cKNGBaYQGYg
> ResponseCode: INVALID_ARGUMENT, Fault: Request contains an invalid 
> argument..
>
>
> On Wednesday 6 March 2024 at 22:21:33 UTC+1 Google Ads API Forum Advisor 
> wrote:
>
>> Hi Marius,
>>
>> Thank you for contacting the Google Ads API support team.
>>
>> After reviewing your query, I understand that you are encountering a "
>> RESOURCE_LIMIT 
>> "
>>  error 
>> in the Google Ads API. The error occurs when the request exceeds the limit 
>> and this request would exceed a limit on the number of allowed resources. 
>> The details of which type of limit was exceeded will eventually be returned 
>> in ErrorDetails. I would suggest you pass the argument within the limit to 
>> avoid encountering the error. Kindly refer to the documents for more 
>> information on rate limits 
>> 
>>  and system limits 
>> 
>> .
>>
>> If the issue still persists, kindly provide us with the complete API logs 
>> (request 
>> 
>>  and response 
>> 
>>  with request-id 
>> 
>>  and request header 
>> )
>>  generated 
>> at your end and uncropped UI screenshot of where you are facing the issue.
>>
>> If you are using a client library and haven't enabled the logging yet, I 
>> would request you to enable logging for the specific client library that 
>> you are using. You can refer to the guides Java 
>> 
>> , .Net 
>> 
>> , PHP 
>> 
>> , Python 
>> 
>> , Ruby 
>> 
>>  or Perl 
>>  
>> to 
>> enable logging at your end. For REST interface requests, you can enable 
>> logging via the curl command by using the -i flag.
>>
>> You can send the details via *Reply privately to the author option*, or 
>> *direct private reply* to this email.
>>   
>> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzj6d:ref"
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>
>>

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Upload conversion error

[Alvin Zhang]

Hi, 

I am getting INTERNAL_ERRORs for my Conversion Uploads even after waiting 
for a long time (hours) between requests.

Can you help to check what may be wrong?

Warm regards

Alvin

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Basic Access Token

[Ahmed Fawzy]

Hi, 

I have submitted a request for Basic Access, but have not received any 
confirmation of this request. In this forum I'm reading that I should have 
received a confirmation email with a Case ID. I have never received any 
confirmation whatsoever. I understand that resources are limited, but I 
would very much appreciate it if you could have a check to see what's going 
on? 

I applied under the MCC ID: 790-731-6991. I look forward to hearing back 
from you, and thanks in advance for all your efforts. 

Kind regards.

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Google Ads API Access

[Shawn Schneider]

Hey Friends, 

I have been waiting on api access to the ads api for almost two months now. 
Wondering if someone could look into this? 

Case ID 5-815935860

-Shawn

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Basic Access Token

[Info MergeX]

 

Hi, 


I have submitted a request for Basic Access, but have not received any 
confirmation of this request. In this forum I'm reading that I should have 
received a confirmation email with a Case ID. I have never received any 
confirmation whatsoever. I understand that resources our limited, but I 
would very much appreciate it if you could have a check to see what's going 
on? Additionally, we have already been approved by your Colleagues at the 
OAuth verification team to use the Google Ads API scope. 


I applied under the MCC ID: 377-518-4607. I look forward to hearing back 
from you, and thanks in advance for all your efforts. 


Kind regards

 

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Basic Access Token

[Info MergeX]

 

Hi, 


I have submitted a request for Basic Access, but have not received any 
confirmation of this request. In this forum I'm reading that I should have 
received a confirmation email with a Case ID. I have never received any 
confirmation whatsoever. I understand that resources are limited, but I 
would very much appreciate it if you could have a check to see what's going 
on? Additionally, we have already been approved by your Colleagues at the 
OAuth verification team to use the Google Ads API scope. 


I applied under the MCC ID: 377-518-4607. I look forward to hearing back 
from you, and thanks in advance for all your efforts. 


Kind regards

 

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Re: google ads api conversionuploadservice stopped getting erros on click_conversion_already_exists

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for getting back to us.

By reviewing your concern, I understand that you are not getting any error when 
you are uploading the already existing click conversion with the same gclid and 
conversion_date_time. Could you please provide us with the below information so 
that we can investigate this issue further on our end.

Mention the GCLID
click_view report for the existing GCLID
Complete API logs (request and response with request-id and request header) 
when you are uploading the duplicate click conversion

If you are using a client library and haven't enabled the logging yet, I would 
request you to enable logging for the specific client library that you are 
using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to 
enable logging at your end. For REST interface requests, you can enable logging 
via the curl command by using the -i flag.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rzixv:ref"

Thanks,

Google Ads API Team

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Re: "resourcecountlimitexceedederror": "resource_limit" error

[gator...@gmail.com]

Numerous posts have identified what appears to be a bug with excluding 
countries.  It appears to be limiting to 122.  We are seeing this with the 
API, the offline tool, and the web interface.  

To reproduce, try to bulk add all 217 countries (all but US) to a 
campaign's excluded locations.  It will fail with the message "The number 
of entities exceeds the limit".  It will continue to fail until you reduce 
the list to 122.

Please escalate this to the appropriate devs to investigate. 

On Tuesday, March 5, 2024 at 6:54:08 PM UTC-5 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you are encountering the "
> RESOURCE_LIMIT 
> "
>  error 
> while trying to set location data for a new campaign via the Google Ads API.
>
> The "RESOURCE_LIMIT 
> "
>  error 
> means the request is attempting to create a resource that would cause the 
> total number of those resources to exceed a specified limit. Kindly note 
> that there are multiple limits on the number of resources that can exist in 
> certain contexts. So, identify the limit that's being encountered by 
> reviewing System limits 
> .
>  
> Either reuse an existing resource, or remove resources to create space for 
> new ones.
>
> Also, in order to investigate the issue further, kindly provide us with 
> the "complete" API logs (request 
> 
>  and response 
> 
>  with request-id 
> 
>  and request header 
> )
>  
> generated at your end.
>
> If you are using a client library and haven't enabled the logging yet, I 
> would request you to enable logging for the specific client library that 
> you are using. You can refer to the guides Java 
> 
> , .Net 
> 
> , PHP 
> 
> , Python 
> 
> , Ruby 
> 
>  or Perl 
>  
> to 
> enable logging at your end. For REST interface requests, you can enable 
> logging via the curl command by using the -i flag.
>
> You can send the details via *Reply* *privately** to the **author* 
> *option*, or *direct** private **reply* to this email.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzhk6:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: google ads developer token is taking to long

[André Luiz Tiago Soares]

I don't recall receiving any Case ID.
On Wednesday, March 6, 2024 at 12:35:01 PM UTC-3 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have applied 
> for API basic access and you haven't received any updates on your 
> application status.
>
> Since the access requests are handled by 
> the Google Ads API Compliance team, we are transferring the case to 
> the Ads API Compliance team. Can you kindly provide the following 
> information for the compliance team to further assist you with your 
> concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated). 
>
> @Compliance team, please confirm if you are able to assist in 
> the below access request.
>
> Summary: The user has applied for API access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 689-251-2260 <(689)%20251-2260> 
>- Case ID: requested 
>
> Do reach out to the Google Ads API support team 
> , for any queries 
> related to 
> the API.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rziy0:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: google ads api conversionuploadservice stopped getting erros on click_conversion_already_exists

[סטס רוזנצוויג]

thanks for response ,

but my problem is that i am *not *getting errors on duplicate gclid+ 
conversion_date_time , its always passing ( this happens since 2024-03-03 ) 
before that its worked normally ,
we didnt upgraded our infra , using V16 version 

On Wednesday 6 March 2024 at 18:16:33 UTC+2 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> By reviewing your concern, I understand that you are encountering '
> CLICK_CONVERSION_ALREADY_EXISTS 
> '
>  error 
> generally occurs when the conversion with this timestamp already exists for 
> this click. Kindly note that if you upload a duplicate conversion (that is, 
> a ClickConversion with a gclid, conversion_date_time, and conversion_action 
> that was previously uploaded), a CLICK_CONVERSION_ALREADY_EXISTS error is 
> returned. Try using a different timestamp to see if the error still 
> persists. To resolve this error, you may refer to this document 
> 
>  
> for more information.
>
> However, If you are still facing the issue, please provide us the 
> following information : 
>
>- Screenshot of the issue along with some description. 
>- Complete API logs (*request* 
>
> 
> and *response* 
>
> 
> with *request-id* 
>
> 
> and *request header* 
>
> 
>). 
>
> If you are using a client library and haven't enabled the logging yet, I 
> would request you to enable logging for the specific client library that 
> you are using. You can refer to the guides *Java* 
> 
> ,* .Net* 
> 
> ,* PHP* 
> 
> ,* Python* 
> 
> ,* Ruby* 
> 
>  or* Perl* 
>  
> to 
> enable logging at your end. For REST interface requests, you can enable 
> logging via the curl command by using the -i flag.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzixv:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Upload Click Conversions with both click ids & user identifiers

[Lucas Adbroad]

Hello,

How should we go about importing click conversions when both clicks ids 
(gclid for instance) AND user identifiers are available?

The documentation 

 
states : "*Don't set [user_identifiers] when uploading conversions using 
only click IDs. If this field is set, Google Ads treats the upload 
operation as an upload for enhanced conversions for leads.*"

However, I tried doing it anyway and the API doesn't throw any partial 
error in the response (or any error at all). Does this mean both *gclid* 
and *user identifiers *will be processed and used for matching by Google?

If that's not the case, does it mean we should make 2 separate 
"uploadClickConversions" calls for one given conversion if we have both 
gclid & user identifiers?

Best;

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Re: google ads api basic access request still pending

[Felix Wunderman]

Hi,

are there any updates on this?  Please help us out.

Thanks


Felix Wunderman schrieb am Mittwoch, 6. März 2024 um 16:47:29 UTC+1:

> Hi together,
>
> are there any updates on this? 
> Our client is still waiting and it is getting harder and harder to explain 
> what excactly the issue is and why they have to wait for such a long time 
> for the implementation. 
>
> Thank you so much for speeding this up. 
>
> Google Ads API Forum Advisor schrieb am Dienstag, 5. März 2024 um 19:36:56 
> UTC+1:
>
>> Hi,
>>
>> Thank you for reaching out to the Google Ads API support team.
>>
>> After reviewing your concern, I understand that you applied for Basic 
>> access, but you haven’t received any response.
>>
>> Since the access requests are handled by the Google Ads API Compliance 
>> team, we are transferring the case to the Ads API Compliance team.
>>
>> @Compliance team, please confirm if you are able to assist in the below 
>> access request.
>>
>> Summary: The user has applied for the developer token access with the 
>> below details. 
>>
>>- Google Ads Manager Account (MCC) ID: 981-919-5260 
>>- Cases ID: 4-078935938, 9-513935511, 8-916735821 
>>- Access type: Basic 
>>
>> Do reach out to the Google Ads API 
>>  support team 
>> for any queries related to the API.
>>   
>> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzhBL:ref"
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>
>>

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RE: basic access token - no response

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API basic 
access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. Can you kindly 
provide the following information for the compliance team to further assist you 
with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated).

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for API access with the below details.

Google Ads Manager Account (MCC) ID: 185-940-0998
Case ID: requested

Do reach out to the Google Ads API support team, for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rzkvD:ref"

Thanks,

Google Ads API Team

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Re: no response on api basic access

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for providing the additional information.

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary:

The user has applied for the basic access with the below details.

Google Ads Manager Account (MCC) ID: 424-788-5393
Case ID: User says that no case ID generated for their request

This message is in relation to case "ref:!00D1U01174p.!5004Q02rzkkF:ref"

Thanks,

Google Ads API Team

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Basic Access Token - No Response

[Gustavo Medeiros Carneiro]

Hello Google Ads Team,

I am reaching out to follow up on my application for a Basic access token 
for the Google Ads API. It's been almost 4 weeks since I submitted the 
application without response.

Can you please guide me in order to get a response for this application?

My details below:

Google Ads Manager Account ID: 185-940-0998
Case ID: Not provided yet.

Best Regards

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Re: v16 account_link resource not returning data

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for providing required information.

I have replicated the issue from my end and could see same behavior from the 
API. Hence, I have raised your concern with the rest of our team and one of my 
teammates will reach out to you once we have an update.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rziGW:ref"

Thanks,

Google Ads API Team

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RE: unable to access customer data

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand you are getting the unauthorized 
client error when listing the accessible customers via the Google Ads API. 
Kindly note that this error usually occurs when there's an issue with your 
OAuth credentials. Please make sure you have generated them with an email 
address that has access to your account.

I would recommend checking out this guide to see how Google Ads API calls can 
be authorized through OAuth2. If possible, re-generate your OAuth credentials 
as explained in the suggested documentation.

If you are still receiving that error, please share the email address you used 
to generate the credentials along with complete API logs (request and response 
with request-id and request header) generated at your end.

Kindly note that you have to enable logging if you are using a client library. 
You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to enable 
logging at your end. For REST interface requests, you can enable logging via 
the curl command by using the -i flag.

This message is in relation to case "ref:!00D1U01174p.!5004Q02rzkmG:ref"

Thanks,

Google Ads API Team

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Re: request for basic access to google ads developer token

[Manjesh Ojha]

is there any update on this ?

On Wednesday, March 6, 2024 at 6:51:03 PM UTC+5:30 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for providing the additional information.
>
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for the basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID:  566-258-3491 <(566)%20258-3491> 
>- Case ID: User says that no case ID generated for their request 
>- Access type : Basic  
>
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rziZE:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: basic access token no response

[Pixxi CRM]

Hi team, waiting on this. please assist

Regards

On Tuesday, March 5, 2024 at 12:02:06 PM UTC+4 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team. 
>
> After reviewing your concern, I understand that you have applied for basic 
> access and haven’t received any response. Since the access requests are 
> handled by the Google Ads API Compliance team, we are transferring the case 
> to the Ads API Compliance team.
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 393-411-6148 
>- Case ID: The user has not received any case ID.  
>
> Do reach out to the *Google Ads API* 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzfxc:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: v16 account_link resource not returning data

[Jack Zhang]

Of course! The customer ID is 7895865874 and the login customer ID 
is 4476462083.
Let me know if there is any other information you might need.

On Wednesday, March 6, 2024 at 12:19:46 AM UTC-6 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> By reviewing your query, I understand that you are trying to migrate to 
> V16 of the Google Ads API, the account_link 
>  
> resource is not returning the same data as in V15 with the same query. I 
> could see that you have redacted the customer ID and login customer ID. 
>
> In order to investigate the issue further, kindly provide us with the 
> customer ID and login customer ID. 
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rziGW:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Unable to access customer data

[Dexter]

Hi,

I've enabled the Ads API in the cloud console, created a OAuth Consent 
Screen,  created credentials for my Web application and saved the Google 
Ads API OAuth ClientId and Secret for my Projekt. 

When a user is logging in with his Google account into my Application, the 
application is asking for access to the users Ads data and I'm storing the 
users refresh token.

Now I'm trying to list accessible customers from this code example 
,
 
using my ClientId, Client Secret + the User RefreshToken.

 private GoogleAdsConfig googleAdsConfig
 {
 get
 {
 return new GoogleAdsConfig()
 {
 DeveloperToken = "",
 OAuth2Mode = OAuth2Flow.APPLICATION,
 OAuth2ClientId = Configuration["GoogleAdsAPIOAuthClientId"],
 OAuth2ClientSecret = 
Configuration["GoogleAdsAPIOAuthClientSecret"],
 OAuth2RefreshToken = UserRefreshToken,
 LoginCustomerId = "",
 };
 }
 }
 public GoogleAdsClient getClient()
 {
 return new GoogleAdsClient(googleAdsConfig);
 }

 public List GetGoogleAdsLinkedAccounts()
 {
 GoogleAdsClient client = getClient();
 // Get the CustomerService.
 CustomerServiceClient customerService = 
client.GetService(Services.V15.CustomerService);
 var customerList = new List();

 // Retrieve the list of customer resources.
 string[] customerResourceNames = 
customerService.ListAccessibleCustomers();

 // Display the result.
 foreach (string customerResourceName in customerResourceNames)
 {
 customerList.Add(customerResourceName);
 }

 return customerList;
 }

When running this I'm receiving below error, could you advise what I'm 
doing wrong?

'One or more errors occurred. (Status(StatusCode="Internal", Detail="Error 
starting gRPC call. TokenResponseException: Error:"unauthorized_client", 
Description:"Unauthorized", Uri:""", 
DebugException="Google.Apis.Auth.OAuth2.Responses.TokenResponseException: 
Error:"unauthorized_client", Description:"Unauthorized", Uri:""

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Re: no response on api basic access

[Kartik Gurmule]

I do not see a Case ID generated when filling the form on (
https://support.google.com/adspolicy/contact/contact_ads_api). Neither did 
I receive any automated emails with acknowledgement.



On Thursday 7 March 2024 at 12:29:54 UTC+5:30 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have submitted a 
> request for the basic access of Google Ads API developer token and waiting 
> for a response from the team.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. Can you 
> kindly provide the following information for the compliance team to further 
> assist you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated) 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for the basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 424-788-5393 <(424)%20788-5393> 
>- Case ID: requested 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>
> You can send the details via *Reply privately to the author option*, or 
> *direct 
> private reply* to this email.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzkkF:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: geo location info

[Marius S]

Hi,

the links provided do not list anything related to campaign criteria or 
geotarget constants. 122 also seems like a very arbitrary number.

Here is the full error message as provided by the API:

error_code {
  resource_count_limit_exceeded_error: RESOURCE_LIMIT
}
message: "The request would cause a limit on the number of allowed 
resources of this type to be exceeded."
trigger {
  int64_value: 2512
}
location {
  field_path_elements {
field_name: "mutate_operations"
index: 124
  }
  field_path_elements {
field_name: "campaign_criterion_operation"
  }
  field_path_elements {
field_name: "create"
  }
  field_path_elements {
field_name: "resource_name"
  }
}

2512 refers to the geotarget constant ID. It is assigned like this:

builder = CampaignCriterion.newBuilder()
  .setCampaign(campaignResourceName)
  .setNegative(true)
builder
  .getLocationBuilder
  .setGeoTargetConstant(ResourceNames.geoTargetConstant(criteriaId))


RequestID: XY8li-E56X8cKNGBaYQGYg
ResponseCode: INVALID_ARGUMENT, Fault: Request contains an invalid 
argument..


On Wednesday 6 March 2024 at 22:21:33 UTC+1 Google Ads API Forum Advisor 
wrote:

> Hi Marius,
>
> Thank you for contacting the Google Ads API support team.
>
> After reviewing your query, I understand that you are encountering a "
> RESOURCE_LIMIT 
> "
>  error 
> in the Google Ads API. The error occurs when the request exceeds the limit 
> and this request would exceed a limit on the number of allowed resources. 
> The details of which type of limit was exceeded will eventually be returned 
> in ErrorDetails. I would suggest you pass the argument within the limit to 
> avoid encountering the error. Kindly refer to the documents for more 
> information on rate limits 
> 
>  and system limits 
> 
> .
>
> If the issue still persists, kindly provide us with the complete API logs (
> request 
> 
>  and response 
> 
>  with request-id 
> 
>  and request header 
> )
>  generated 
> at your end and uncropped UI screenshot of where you are facing the issue.
>
> If you are using a client library and haven't enabled the logging yet, I 
> would request you to enable logging for the specific client library that 
> you are using. You can refer to the guides Java 
> 
> , .Net 
> 
> , PHP 
> 
> , Python 
> 
> , Ruby 
> 
>  or Perl 
>  
> to 
> enable logging at your end. For REST interface requests, you can enable 
> logging via the curl command by using the -i flag.
>
> You can send the details via *Reply privately to the author option*, or 
> *direct private reply* to this email.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzj6d:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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No Response on API Basic Access, please help

[Sam Pan]

Hi, I has waiting for a month since I submitted my application for Basic 
Access. However, I don't recevie any response about this application. 
Please help to resolve this issue for me. Thankyou.

My MCC ID: 634-499-9913

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No Response on API Basic Access, please help

[Sam Pan]

Hi, I has waiting for a month since I submitted my application for Basic 
Access. However, I don't recevie any response about this application. 
Please help to resolve this issue for me. Thankyou.

My MCC ID: 634-499-9913

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