Re: UNEXPECTED_INTERNAL_API_ERROR when adding keywords to SharesetSet

2019-03-27 Thread Ross Lavery
Just chiming in to say you aren't alone with this issue. We started 
encountering the same thing as of ~4pm EST yesterday. Reached out to email 
support, no response yet.


On Wednesday, March 27, 2019 at 8:22:57 AM UTC-4, Stefano Fontana wrote:
>
> Howdy,
>
> Since a couple of days we've been getting "UNEXPECTED_INTERNAL_API_ERROR" 
> whenever we try to add keywords to a shared set.
> If there are more than 1000 keywords in a single slice the failure happens 
> almost always so retrying doesn't help. 
>
> Please find attached the request to the SharedSetService.
>
> The response to that is:
> http://schemas.xmlsoap.org/soap/envelope/;>\n  
> \n\n  soap:Server\n  
> InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
> com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro\n
>   
> \nhttps://adwords.google.com/api/adwords/cm/v201809;>\n  
> InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
> com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro\n
>   
> 
> ApiException\n  
> http://www.w3.org/2001/XMLSchema-instance; 
> xsi:type="InternalApiError">\n\n
> \n
> InternalApiError.UNEXPECTED_INTERNAL_API_ERROR\n  
>   InternalApiError\n
> UNEXPECTED_INTERNAL_API_ERROR\n  \n  
>   \n  \n\n  
> \n\n'
> WARNING:googleads.soap:Error summary: {'faultMessage': 
> 'InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
> com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro',
>  
> 'serviceName': 'SharedCriterionService', 'methodName': 'mutate'}
>
> Note that we tried this in both the test and normal Google Ads accounts, 
> every time creating a new SharedSet.
>
>
> It may be related to 
> https://groups.google.com/forum/#!searchin/adwords-api/UNEXPECTED_INTERNAL_API_ERROR%7Csort:date/adwords-api/H8XxV_1gRUw/szsoyKbICQAJ
>
>
> Thank for taking a look!
>
>
> Cheers
>

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Re: adwor...@google.com problem

2017-07-25 Thread Ross Lavery
I have a co-worker experiencing the same issues when emailing the support 
email address. Posting here on his behalf. He is also unable to post new 
questions / reply to questions at this group page.


On Tuesday, July 25, 2017 at 12:12:37 PM UTC-4, Aliko wrote:
>
> Hello Ryan,
>
> Thank you for reply but I still have problem on sending email. Also to 
> adwordsapi-sup...@google.com 
> Also I wrote this problem adwords api forum as you said. (first and second 
> post)
>
>
> Hello a...@x.com ,
>
> We're writing to let you know that the group you tried to contact 
> (adwordsapi-support) may not exist, or you may not have permission to post 
> messages to the group. A few more details on why you weren't able to post:
>
>  * You might have spelled or formatted the group name incorrectly.
>  * The owner of the group may have removed this group.
>  * You may need to join the group before receiving permission to post.
>  * This group may not be open to posting.
>
> If you have questions related to this or any other Google Group, visit the 
> Help Center at 
> https://support.google.com/a/google.com/bin/topic.py?topic=25838.
>
> Thanks,
>
> google.com admins
>
>
>
>
>
> Hello a...@.com ,
>
> We're writing to let you know that the group you tried to contact 
> (adwordsapi-tokens) may not exist, or you may not have permission to post 
> messages to the group. A few more details on why you weren't able to post:
>
>  * You might have spelled or formatted the group name incorrectly.
>  * The owner of the group may have removed this group.
>  * You may need to join the group before receiving permission to post.
>  * This group may not be open to posting.
>
> If you have questions related to this or any other Google Group, visit the 
> Help Center at 
> https://support.google.com/a/google.com/bin/topic.py?topic=25838.
>
> Thanks,
>
> google.com admins
>

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Inaccurate Data Returned by CampaignSharedSetService

2015-11-13 Thread Ross Lavery
Hi all,

We have a small utility function to determine whether a Campaign is applied 
to a Shared Set. The API is telling us that it is applied, but the AdWords 
Web Interface is confirming that it is not. It was explicitly removed via 
the interface a couple of days ago.

private function isCampaignAppliedToSharedSet($sharedSetId, $campaignId) {
  $campaignSharedSetService = 
$this->user->GetService('CampaignSharedSetService');
  $selector = new Selector();
  $selector->fields = array('CampaignId', 'SharedSetId', 'SharedSetName', 
'CampaignName');
  $selector->predicates[] = new Predicate('SharedSetId', 'EQUALS', 
$sharedSetId);
  $selector->predicates[] = new Predicate('CampaignId', 'EQUALS', 
$campaignId);
  $result = $campaignSharedSetService->get($selector);

  // $result->entries is not empty when it should be.
}


Any idea why the API would be returning data that doesn't seem to match 
what the interface reflects?

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