RE: Google Ads API: 503 502:Bad Gateway Error - google.api_core.exceptions.RetryError

2019-09-10 Thread Google Ads API Forum Advisor Prod
Hi Kenneth,

Thanks for sharing the error logs. The error '502 Bad Gateway' could be a 
transient issue which is caused when the servers are not reachable. Could you 
please retry the request? If you are facing an issue, could you please share 
the complete request and response logs along with the client customer id, to 
check this further? Please use Reply privately to author option while sharing 
the details.

Regards,
Nikisha Patel, Google Ads API Team
ref:_00D1U1174p._5001UHGDtX:ref

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Google Ads API: 503 502:Bad Gateway Error - google.api_core.exceptions.RetryError

2019-09-09 Thread Kenneth Oh
Hello,

With the Google Ads API and while requesting the detail_placement_view 
resource using the google-ads-python package for a specific customer as an 
OAuthed MCC, I am encountering this error:

google.api_core.exceptions.RetryError: Deadline of 3600.0s exceeded while 
calling functools.partial(.error_remapped_callable at 0x12c88e050>, 
customer_id: "xx"

query: "SELECT 
ad_group.id,detail_placement_view.placement,detail_placement_view.display_name,detail_placement_view.placement_type,detail_placement_view.target_url,metrics.video_quartile_25_rate,metrics.video_quartile_50_rate,metrics.video_quartile_75_rate,metrics.video_quartile_100_rate,metrics.video_views,metrics.cost_micros,metrics.clicks,metrics.impressions,metrics.conversions,metrics.all_conversions,metrics.view_through_conversions,segments.date,segments.device
 
FROM detail_placement_view WHERE segments.date BETWEEN \'-xx-xx\' AND 
\'-xx-xx\'"

, metadata=[('x-goog-request-params', 'customer_id= xx'), 
('x-goog-api-client', 'gl-python/3.7.4 grpc/1.23.0 gax/1.14.2 
gapic/3.2.0')]), last exception: 503 502:Bad Gateway


Since this is a 503/502 error, I'm assuming this is an internal issue with 
the Google Ads API.


What could be possibly causing this issue?

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Re: (502)Bad Gateway error

2015-11-18 Thread Nadine Sundquist (AdWords API Team)
Hi Jill,

I need a few more details on the request that was being made in order to 
figure out what's going on. Would you happen to have the SOAP XML or logs 
showing what request was being made at the time? The response in your logs 
could also be helpful. Please click the drop-down and choose *Reply 
privately to author* to send me that information.

Thanks,
Nadine, AdWords API Team

On Tuesday, November 17, 2015 at 6:50:02 PM UTC-5, Jill wrote:
>
> FYI this is on getting result from a bulk mutate job.
>
> On Tuesday, November 17, 2015 at 3:35:42 PM UTC-8, Jill wrote:
>>
>> Hi,
>>
>> We are getting a lot of these (502)Bad Gateway errors today.  It was 
>> only intermittent previously.  This still happens after many retries.  What 
>> does it mean?
>>
>> Thanks!
>> Jill
>>
>

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Re: (502)Bad Gateway error

2015-11-18 Thread Jill
Hi Nadine,

Thanks for the reply.  Unfortunately we don't log detail XML in production 
and I was not able to reproduce it in dev.  Would giving you the account 
and bulk mutate job id info help?  This problem persisted all afternoon 
yesterday and went away in the evening.  What does it mean?  Seems to be 
specific to either the caller or destination location.

Thanks!
Jill

On Wednesday, November 18, 2015 at 7:13:33 AM UTC-8, Nadine Sundquist 
(AdWords API Team) wrote:
>
> Hi Jill,
>
> I need a few more details on the request that was being made in order to 
> figure out what's going on. Would you happen to have the SOAP XML or logs 
> showing what request was being made at the time? The response in your logs 
> could also be helpful. Please click the drop-down and choose *Reply 
> privately to author* to send me that information.
>
> Thanks,
> Nadine, AdWords API Team
>
> On Tuesday, November 17, 2015 at 6:50:02 PM UTC-5, Jill wrote:
>>
>> FYI this is on getting result from a bulk mutate job.
>>
>> On Tuesday, November 17, 2015 at 3:35:42 PM UTC-8, Jill wrote:
>>>
>>> Hi,
>>>
>>> We are getting a lot of these (502)Bad Gateway errors today.  It was 
>>> only intermittent previously.  This still happens after many retries.  What 
>>> does it mean?
>>>
>>> Thanks!
>>> Jill
>>>
>>

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(502)Bad Gateway error

2015-11-17 Thread Jill
Hi,

We are getting a lot of these (502)Bad Gateway errors today.  It was only 
intermittent previously.  This still happens after many retries.  What does 
it mean?

Thanks!
Jill

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Re: (502)Bad Gateway error

2015-11-17 Thread Jill
FYI this is on getting result from a bulk mutate job.

On Tuesday, November 17, 2015 at 3:35:42 PM UTC-8, Jill wrote:
>
> Hi,
>
> We are getting a lot of these (502)Bad Gateway errors today.  It was only 
> intermittent previously.  This still happens after many retries.  What does 
> it mean?
>
> Thanks!
> Jill
>

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Re: 502 Bad gateway error

2014-12-02 Thread ThomasT
API Team,
What is the meaning of this error? Even though I saw replies from API Team 
on other threads that the issue has been resolved, we continue to get this 
error intermittently.   Is there any way the issue can be fixed permanently?

On Friday, September 20, 2013 7:58:22 PM UTC-7, David Torres (AdWords API 
Team) wrote:

 Hi Henry,

 We are still investigating, do you mind sending me logs of your cases? 
 particularly I would like to know the originating IP and time of the 
 request(s). Please send them directly to me using the Reply to Author 
 option.

 Best,

 - David Torres - AdWords API Team

 On Thursday, September 19, 2013 11:23:20 PM UTC-4, Henry Bart-Plange wrote:

 same issue here since 17/9/2013

  did any on find out what the issue is?

 On Wednesday, September 18, 2013 12:20:59 AM UTC+10, David Torres 
 (AdWords API Team) wrote:

 Hi All,

 If you can send me the times and IPs from which your are seeing the 502 
 errors, I'd be glad to further investigate. Please send this information 
 privately using Reply to author

 Thanks,

 - David Torres - AdWords API Team

 On Tuesday, September 3, 2013 4:32:00 AM UTC-4, shobha.p...@gmail.com 
 wrote:


 Hi Anash,

 Even we are facing bad gateway issue for quite some time(till yesterday 
 Sep 02 2013). We are trying to update the bids at keywords level using the 
 Bulk Mutate job service.

 Can you please let us know if this has been fixed?


 On Wednesday, August 21, 2013 4:48:39 PM UTC+5:30, Andreea Bogdan wrote:

 Hello,

 During the last 4 days our adwords import failed twice (19th and 21st 
 august) with the error:

 *(502) Bad gateway. The server encountered a temporary error and 
 could not complete your request. Please try again in 30 seconds.*

 We are using v201302 of the api on a Java platform.

 Has anyone else encountered the same issue? Was there a downtime that 
 might have caused such a behavior?


 Thanx, 
 Andreea



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Re: 502 Bad gateway error

2014-12-02 Thread Josh Radcliff (AdWords API Team)
Hi,

There's always the chance of intermittent errors, so our general 
recommendation is to handle 502s and other transient errors by retrying 
your request 
https://developers.google.com/adwords/api/docs/guides/bestpractices#error_handling.
 
If you see a very high number of these errors, however, please send the 
corresponding request (XML, HTTP headers) *only to me* by clicking *Reply 
to Author* on this message.

Thanks,
Josh, AdWords API Team

On Monday, December 1, 2014 8:05:18 PM UTC-5, ThomasT wrote:

 API Team,
 What is the meaning of this error? Even though I saw replies from API Team 
 on other threads that the issue has been resolved, we continue to get this 
 error intermittently.   Is there any way the issue can be fixed permanently?

 On Friday, September 20, 2013 7:58:22 PM UTC-7, David Torres (AdWords API 
 Team) wrote:

 Hi Henry,

 We are still investigating, do you mind sending me logs of your cases? 
 particularly I would like to know the originating IP and time of the 
 request(s). Please send them directly to me using the Reply to Author 
 option.

 Best,

 - David Torres - AdWords API Team

 On Thursday, September 19, 2013 11:23:20 PM UTC-4, Henry Bart-Plange 
 wrote:

 same issue here since 17/9/2013

  did any on find out what the issue is?

 On Wednesday, September 18, 2013 12:20:59 AM UTC+10, David Torres 
 (AdWords API Team) wrote:

 Hi All,

 If you can send me the times and IPs from which your are seeing the 502 
 errors, I'd be glad to further investigate. Please send this information 
 privately using Reply to author

 Thanks,

 - David Torres - AdWords API Team

 On Tuesday, September 3, 2013 4:32:00 AM UTC-4, shobha.p...@gmail.com 
 wrote:


 Hi Anash,

 Even we are facing bad gateway issue for quite some time(till 
 yesterday Sep 02 2013). We are trying to update the bids at keywords 
 level 
 using the Bulk Mutate job service.

 Can you please let us know if this has been fixed?


 On Wednesday, August 21, 2013 4:48:39 PM UTC+5:30, Andreea Bogdan 
 wrote:

 Hello,

 During the last 4 days our adwords import failed twice (19th and 21st 
 august) with the error:

 *(502) Bad gateway. The server encountered a temporary error and 
 could not complete your request. Please try again in 30 seconds.*

 We are using v201302 of the api on a Java platform.

 Has anyone else encountered the same issue? Was there a downtime that 
 might have caused such a behavior?


 Thanx, 
 Andreea



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Re: 502 Bad gateway error

2013-09-20 Thread Henry Bart-Plange
same issue here since 17/9/2013

 did any on find out what the issue is?

On Wednesday, September 18, 2013 12:20:59 AM UTC+10, David Torres (AdWords 
API Team) wrote:

 Hi All,

 If you can send me the times and IPs from which your are seeing the 502 
 errors, I'd be glad to further investigate. Please send this information 
 privately using Reply to author

 Thanks,

 - David Torres - AdWords API Team

 On Tuesday, September 3, 2013 4:32:00 AM UTC-4, shobha.p...@gmail.comwrote:


 Hi Anash,

 Even we are facing bad gateway issue for quite some time(till yesterday 
 Sep 02 2013). We are trying to update the bids at keywords level using the 
 Bulk Mutate job service.

 Can you please let us know if this has been fixed?


 On Wednesday, August 21, 2013 4:48:39 PM UTC+5:30, Andreea Bogdan wrote:

 Hello,

 During the last 4 days our adwords import failed twice (19th and 21st 
 august) with the error:
 *
 *
 *(502) Bad gateway. The server encountered a temporary error and could 
 not complete your request. Please try again in 30 seconds.*
 *
 *
 We are using v201302 of the api on a Java platform.

 Has anyone else encountered the same issue? Was there a downtime that 
 might have caused such a behavior?


 Thanx, 
 Andreea



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Re: 502 Bad gateway error

2013-09-20 Thread David Torres (AdWords API Team)
Hi Henry,

We are still investigating, do you mind sending me logs of your cases? 
particularly I would like to know the originating IP and time of the 
request(s). Please send them directly to me using the Reply to Author 
option.

Best,

- David Torres - AdWords API Team

On Thursday, September 19, 2013 11:23:20 PM UTC-4, Henry Bart-Plange wrote:

 same issue here since 17/9/2013

  did any on find out what the issue is?

 On Wednesday, September 18, 2013 12:20:59 AM UTC+10, David Torres (AdWords 
 API Team) wrote:

 Hi All,

 If you can send me the times and IPs from which your are seeing the 502 
 errors, I'd be glad to further investigate. Please send this information 
 privately using Reply to author

 Thanks,

 - David Torres - AdWords API Team

 On Tuesday, September 3, 2013 4:32:00 AM UTC-4, shobha.p...@gmail.comwrote:


 Hi Anash,

 Even we are facing bad gateway issue for quite some time(till yesterday 
 Sep 02 2013). We are trying to update the bids at keywords level using the 
 Bulk Mutate job service.

 Can you please let us know if this has been fixed?


 On Wednesday, August 21, 2013 4:48:39 PM UTC+5:30, Andreea Bogdan wrote:

 Hello,

 During the last 4 days our adwords import failed twice (19th and 21st 
 august) with the error:
 *
 *
 *(502) Bad gateway. The server encountered a temporary error and 
 could not complete your request. Please try again in 30 seconds.*
 *
 *
 We are using v201302 of the api on a Java platform.

 Has anyone else encountered the same issue? Was there a downtime that 
 might have caused such a behavior?


 Thanx, 
 Andreea



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Re: 502 Bad gateway error

2013-09-17 Thread David Torres (AdWords API Team)
Hi All,

If you can send me the times and IPs from which your are seeing the 502 
errors, I'd be glad to further investigate. Please send this information 
privately using Reply to author

Thanks,

- David Torres - AdWords API Team

On Tuesday, September 3, 2013 4:32:00 AM UTC-4, shobha.p...@gmail.com wrote:


 Hi Anash,

 Even we are facing bad gateway issue for quite some time(till yesterday 
 Sep 02 2013). We are trying to update the bids at keywords level using the 
 Bulk Mutate job service.

 Can you please let us know if this has been fixed?


 On Wednesday, August 21, 2013 4:48:39 PM UTC+5:30, Andreea Bogdan wrote:

 Hello,

 During the last 4 days our adwords import failed twice (19th and 21st 
 august) with the error:
 *
 *
 *(502) Bad gateway. The server encountered a temporary error and could 
 not complete your request. Please try again in 30 seconds.*
 *
 *
 We are using v201302 of the api on a Java platform.

 Has anyone else encountered the same issue? Was there a downtime that 
 might have caused such a behavior?


 Thanx, 
 Andreea



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Re: 502 Bad gateway error

2013-08-27 Thread adchased
Hi Anash,
 
yes, unfortunately we still have the issue. The last 502 Error occured with 
our nightly sync about 4 hours ago. We manage a really hughe amount of 
keywords through the API, I hope it's not because of that.
 
Thanks
Andreas
 

On Monday, August 26, 2013 7:34:26 PM UTC+2, Anash P. Oommen (AdWords API 
Team) wrote:

 Folks,

 Are you still seeing these issues?

 Cheers,
 Anash P. Oommen,
 AdWords API Advisor.

 On Friday, August 23, 2013 11:10:24 AM UTC+1, timvlu...@gmail.com wrote:

 We are also having these problems. 
  
 *System.Net.WebException: The request failed with HTTP status 502: Bad 
 Gateway.*
  
 The data we need is just partially extracted from the API. 
 Google, what could you tell me about this issue?
  
 Many thanks in advance,
  
 Tim
  



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Re: 502 Bad gateway error

2013-08-26 Thread timvluxemburg
We are also having these problems. 
 
*System.Net.WebException: The request failed with HTTP status 502: Bad 
Gateway.*
 
The data we need is just partially extracted from the API. 
Google, what could you tell me about this issue?
 
Many thanks in advance,
 
Tim
 

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Re: 502 Bad gateway error

2013-08-26 Thread Ryan England
Yep, same here, we're processing a report in the early morning for a report 
of all keyword clicks / conversions for given date. Receiving soap error: 
Error Fetching http headers in the Adwords PHP client library and this is 
manifesting in a 502 Bad Gateway error on the output display.

On Wednesday, 21 August 2013 12:18:39 UTC+1, Andreea Bogdan wrote:

 Hello,

 During the last 4 days our adwords import failed twice (19th and 21st 
 august) with the error:
 *
 *
 *(502) Bad gateway. The server encountered a temporary error and could 
 not complete your request. Please try again in 30 seconds.*
 *
 *
 We are using v201302 of the api on a Java platform.

 Has anyone else encountered the same issue? Was there a downtime that 
 might have caused such a behavior?


 Thanx, 
 Andreea


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Re: 502 Bad gateway error

2013-08-26 Thread Anash P. Oommen (AdWords API Team)
Folks,

Are you still seeing these issues?

Cheers,
Anash P. Oommen,
AdWords API Advisor.

On Friday, August 23, 2013 11:10:24 AM UTC+1, timvlu...@gmail.com wrote:

 We are also having these problems. 
  
 *System.Net.WebException: The request failed with HTTP status 502: Bad 
 Gateway.*
  
 The data we need is just partially extracted from the API. 
 Google, what could you tell me about this issue?
  
 Many thanks in advance,
  
 Tim
  


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Re: 502 Bad gateway error

2013-08-22 Thread TompiT
Since one week we're also receiving some punctual error 502 Bad Gateway 
during API calls. 
Currently we're monitoring the issue.


On Wednesday, August 21, 2013 12:18:39 PM UTC+1, Andreea Bogdan wrote:

 Hello,

 During the last 4 days our adwords import failed twice (19th and 21st 
 august) with the error:
 *
 *
 *(502) Bad gateway. The server encountered a temporary error and could 
 not complete your request. Please try again in 30 seconds.*
 *
 *
 We are using v201302 of the api on a Java platform.

 Has anyone else encountered the same issue? Was there a downtime that 
 might have caused such a behavior?


 Thanx, 
 Andreea


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Re: 502 Bad gateway error

2013-08-22 Thread pete
Ditto on this here too. 
Just a small percentage of our requests (1%) exceed the in-process retry 
limit and get flagged with this error. 

Been happening for about a week.

pete

On Thursday, 22 August 2013 12:14:42 UTC+1, TompiT wrote:

 Since one week we're also receiving some punctual error 502 Bad Gateway 
 during API calls. 
 Currently we're monitoring the issue.


 On Wednesday, August 21, 2013 12:18:39 PM UTC+1, Andreea Bogdan wrote:

 Hello,

 During the last 4 days our adwords import failed twice (19th and 21st 
 august) with the error:
 *
 *
 *(502) Bad gateway. The server encountered a temporary error and could 
 not complete your request. Please try again in 30 seconds.*
 *
 *
 We are using v201302 of the api on a Java platform.

 Has anyone else encountered the same issue? Was there a downtime that 
 might have caused such a behavior?


 Thanx, 
 Andreea



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http://groups.google.com/group/adwords-api
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Re: 502 Bad gateway error

2013-08-22 Thread Dorian Kind
Same here, we started seeing these 502 errors as early as January 18th, but 
they appeared more frequently in the past few days. Retrying usually works.

On Thursday, August 22, 2013 1:23:18 PM UTC+2, pete wrote:

 Ditto on this here too. 
 Just a small percentage of our requests (1%) exceed the in-process retry 
 limit and get flagged with this error. 

 Been happening for about a week.

 pete

 On Thursday, 22 August 2013 12:14:42 UTC+1, TompiT wrote:

 Since one week we're also receiving some punctual error 502 Bad Gateway 
 during API calls. 
 Currently we're monitoring the issue.


 On Wednesday, August 21, 2013 12:18:39 PM UTC+1, Andreea Bogdan wrote:

 Hello,

 During the last 4 days our adwords import failed twice (19th and 21st 
 august) with the error:
 *
 *
 *(502) Bad gateway. The server encountered a temporary error and could 
 not complete your request. Please try again in 30 seconds.*
 *
 *
 We are using v201302 of the api on a Java platform.

 Has anyone else encountered the same issue? Was there a downtime that 
 might have caused such a behavior?


 Thanx, 
 Andreea



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http://groups.google.com/group/adwords-api
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502 Bad gateway error

2013-08-21 Thread Andreea Bogdan
Hello,

During the last 4 days our adwords import failed twice (19th and 21st 
august) with the error:
*
*
*(502) Bad gateway. The server encountered a temporary error and could not 
complete your request. Please try again in 30 seconds.*
*
*
We are using v201302 of the api on a Java platform.

Has anyone else encountered the same issue? Was there a downtime that might 
have caused such a behavior?


Thanx, 
Andreea

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