subject:"BatchJobError.DISK_QUOTA_EXCEEDED with no apparent reason"

Re: BatchJobError.DISK_QUOTA_EXCEEDED with no apparent reason

2018-09-12 Thread 'Josh Radcliff (AdWords API Team)' via AdWords API and Google Ads API Forum

Hi Sam,

I've raised this with the batch job team. I'll let you know once they have 
addressed the quota problem on the most recent account mentioned below.

Thanks,
Josh, AdWords API Team

On Wednesday, September 12, 2018 at 10:45:57 AM UTC-4, Samuel Barbosa wrote:
>
> Hi Josh,
>
> I am having the exact same problem that I had previously but now for my 
> account 4723477910. I have double checked and there are no BatchJobs 
> running, they are all "CANCELED" or "DONE", but I am still getting 
> "BatchJobError.DISK_QUOTA_EXCEEDED".
>
> Can you check this for me please?
>
> Regards,
>
> Sam
>
> On Tue, Jul 10, 2018 at 11:44 AM Samuel Barbosa  wrote:
>
>> Thanks Josh, things seem to be working alright now.
>>
>> Regards,
>>
>> Sam
>>
>> On Monday, July 9, 2018 at 4:23:10 PM UTC-3, Josh Radcliff (AdWords API 
>> Team) wrote:
>>>
>>> Hi Sam,
>>>
>>> The quota for your account has been reset. Please try creating batch 
>>> jobs again and let me know if you encounter any issues.
>>>
>>> Thanks,
>>> Josh, AdWords API Team
>>>
>>> On Friday, July 6, 2018 at 9:51:52 AM UTC-4, Josh Radcliff (AdWords API 
>>> Team) wrote:

 Hi Sam,

 I've raised this issue with the batch job engineering team and will 
 reply back as soon as I have an update. This appears to be a problem on 
 our 
 side, since your account does not have any pending batch jobs and should 
 therefore be well below the quota.

 Cheers,
 Josh, AdWords API Team

 On Thursday, July 5, 2018 at 4:19:05 PM UTC-4, Alan Justino da Silva 
 wrote:
>
> @dannison, is there any possibility of the quota being not "refuelled" 
> by some detail we all missed? Everything is done or canceled already.
>
> Maybe something on a lower level, like cgroups, filesystem inodes, 
> temporary files?
>
> Em quinta-feira, 5 de julho de 2018 02:42:35 UTC-3, Dannison Yao 
> (AdWords API Team) escreveu:
>>
>> Hi Sam,
>>
>> The error BatchJobError.DISK_QUOTA_EXCEEDED 
>> 
>>  is 
>> encountered when you have reached the size limit for batch job 
>> operations 
>> which is a total of 1GB. What you could do is check for the 
>> diskUsageQuotaBalance 
>> 
>>  which 
>> will return the disk quota balance of the batch job's customer in KB. 
>> You 
>> can check and cancel the batch jobs in the AWAITING_FILE or ACTIVE 
>> status 
>> and retry the request or you could wait until the size of pending 
>> operations falls below the limit before creating new jobs.
>>
>> Regards,
>> Dannison
>> AdWords API Team
>>
> -- 
>> -- 
>> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>> Also find us on our blog:
>> https://googleadsdeveloper.blogspot.com/
>> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>>  
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>>  
>> 
>> .
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>>
>

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Re: BatchJobError.DISK_QUOTA_EXCEEDED with no apparent reason

2018-09-12 Thread Samuel Barbosa

Hi Josh,

I am having the exact same problem that I had previously but now for my
account 4723477910. I have double checked and there are no BatchJobs
running, they are all "CANCELED" or "DONE", but I am still getting
"BatchJobError.DISK_QUOTA_EXCEEDED".

Can you check this for me please?

Regards,

Sam

On Tue, Jul 10, 2018 at 11:44 AM Samuel Barbosa  wrote:

> Thanks Josh, things seem to be working alright now.
>
> Regards,
>
> Sam
>
> On Monday, July 9, 2018 at 4:23:10 PM UTC-3, Josh Radcliff (AdWords API
> Team) wrote:
>>
>> Hi Sam,
>>
>> The quota for your account has been reset. Please try creating batch jobs
>> again and let me know if you encounter any issues.
>>
>> Thanks,
>> Josh, AdWords API Team
>>
>> On Friday, July 6, 2018 at 9:51:52 AM UTC-4, Josh Radcliff (AdWords API
>> Team) wrote:
>>>
>>> Hi Sam,
>>>
>>> I've raised this issue with the batch job engineering team and will
>>> reply back as soon as I have an update. This appears to be a problem on our
>>> side, since your account does not have any pending batch jobs and should
>>> therefore be well below the quota.
>>>
>>> Cheers,
>>> Josh, AdWords API Team
>>>
>>> On Thursday, July 5, 2018 at 4:19:05 PM UTC-4, Alan Justino da Silva
>>> wrote:

 @dannison, is there any possibility of the quota being not "refuelled"
 by some detail we all missed? Everything is done or canceled already.

 Maybe something on a lower level, like cgroups, filesystem inodes,
 temporary files?

 Em quinta-feira, 5 de julho de 2018 02:42:35 UTC-3, Dannison Yao
 (AdWords API Team) escreveu:
>
> Hi Sam,
>
> The error BatchJobError.DISK_QUOTA_EXCEEDED
> 
>  is
> encountered when you have reached the size limit for batch job operations
> which is a total of 1GB. What you could do is check for the
> diskUsageQuotaBalance
> 
>  which
> will return the disk quota balance of the batch job's customer in KB. You
> can check and cancel the batch jobs in the AWAITING_FILE or ACTIVE status
> and retry the request or you could wait until the size of pending
> operations falls below the limit before creating new jobs.
>
> Regards,
> Dannison
> AdWords API Team
>
 --
> --
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog:
> https://googleadsdeveloper.blogspot.com/
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>
> You received this message because you are subscribed to the Google
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> 
> .
> For more options, visit https://groups.google.com/d/optout.
>

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Re: BatchJobError.DISK_QUOTA_EXCEEDED with no apparent reason

2018-07-10 Thread Samuel Barbosa

Thanks Josh, things seem to be working alright now.

Regards,

Sam

On Monday, July 9, 2018 at 4:23:10 PM UTC-3, Josh Radcliff (AdWords API 
Team) wrote:
>
> Hi Sam,
>
> The quota for your account has been reset. Please try creating batch jobs 
> again and let me know if you encounter any issues.
>
> Thanks,
> Josh, AdWords API Team
>
> On Friday, July 6, 2018 at 9:51:52 AM UTC-4, Josh Radcliff (AdWords API 
> Team) wrote:
>>
>> Hi Sam,
>>
>> I've raised this issue with the batch job engineering team and will reply 
>> back as soon as I have an update. This appears to be a problem on our side, 
>> since your account does not have any pending batch jobs and should 
>> therefore be well below the quota.
>>
>> Cheers,
>> Josh, AdWords API Team
>>
>> On Thursday, July 5, 2018 at 4:19:05 PM UTC-4, Alan Justino da Silva 
>> wrote:
>>>
>>> @dannison, is there any possibility of the quota being not "refuelled" 
>>> by some detail we all missed? Everything is done or canceled already.
>>>
>>> Maybe something on a lower level, like cgroups, filesystem inodes, 
>>> temporary files?
>>>
>>> Em quinta-feira, 5 de julho de 2018 02:42:35 UTC-3, Dannison Yao 
>>> (AdWords API Team) escreveu:

 Hi Sam,

 The error BatchJobError.DISK_QUOTA_EXCEEDED 
  
 is 
 encountered when you have reached the size limit for batch job operations 
 which is a total of 1GB. What you could do is check for the 
 diskUsageQuotaBalance 
 
  which 
 will return the disk quota balance of the batch job's customer in KB. You 
 can check and cancel the batch jobs in the AWAITING_FILE or ACTIVE status 
 and retry the request or you could wait until the size of pending 
 operations falls below the limit before creating new jobs.

 Regards,
 Dannison
 AdWords API Team

>>>

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Re: BatchJobError.DISK_QUOTA_EXCEEDED with no apparent reason

2018-07-09 Thread 'Josh Radcliff (AdWords API Team)' via AdWords API and Google Ads API Forum

Hi Sam,

The quota for your account has been reset. Please try creating batch jobs 
again and let me know if you encounter any issues.

Thanks,
Josh, AdWords API Team

On Friday, July 6, 2018 at 9:51:52 AM UTC-4, Josh Radcliff (AdWords API 
Team) wrote:
>
> Hi Sam,
>
> I've raised this issue with the batch job engineering team and will reply 
> back as soon as I have an update. This appears to be a problem on our side, 
> since your account does not have any pending batch jobs and should 
> therefore be well below the quota.
>
> Cheers,
> Josh, AdWords API Team
>
> On Thursday, July 5, 2018 at 4:19:05 PM UTC-4, Alan Justino da Silva wrote:
>>
>> @dannison, is there any possibility of the quota being not "refuelled" by 
>> some detail we all missed? Everything is done or canceled already.
>>
>> Maybe something on a lower level, like cgroups, filesystem inodes, 
>> temporary files?
>>
>> Em quinta-feira, 5 de julho de 2018 02:42:35 UTC-3, Dannison Yao (AdWords 
>> API Team) escreveu:
>>>
>>> Hi Sam,
>>>
>>> The error BatchJobError.DISK_QUOTA_EXCEEDED 
>>>  
>>> is 
>>> encountered when you have reached the size limit for batch job operations 
>>> which is a total of 1GB. What you could do is check for the 
>>> diskUsageQuotaBalance 
>>> 
>>>  which 
>>> will return the disk quota balance of the batch job's customer in KB. You 
>>> can check and cancel the batch jobs in the AWAITING_FILE or ACTIVE status 
>>> and retry the request or you could wait until the size of pending 
>>> operations falls below the limit before creating new jobs.
>>>
>>> Regards,
>>> Dannison
>>> AdWords API Team
>>>
>>

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-- 
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Re: BatchJobError.DISK_QUOTA_EXCEEDED with no apparent reason

2018-07-06 Thread 'Josh Radcliff (AdWords API Team)' via AdWords API and Google Ads API Forum

Hi Sam,

I've raised this issue with the batch job engineering team and will reply 
back as soon as I have an update. This appears to be a problem on our side, 
since your account does not have any pending batch jobs and should 
therefore be well below the quota.

Cheers,
Josh, AdWords API Team

On Thursday, July 5, 2018 at 4:19:05 PM UTC-4, Alan Justino da Silva wrote:
>
> @dannison, is there any possibility of the quota being not "refuelled" by 
> some detail we all missed? Everything is done or canceled already.
>
> Maybe something on a lower level, like cgroups, filesystem inodes, 
> temporary files?
>
> Em quinta-feira, 5 de julho de 2018 02:42:35 UTC-3, Dannison Yao (AdWords 
> API Team) escreveu:
>>
>> Hi Sam,
>>
>> The error BatchJobError.DISK_QUOTA_EXCEEDED 
>>  
>> is 
>> encountered when you have reached the size limit for batch job operations 
>> which is a total of 1GB. What you could do is check for the 
>> diskUsageQuotaBalance 
>> 
>>  which 
>> will return the disk quota balance of the batch job's customer in KB. You 
>> can check and cancel the batch jobs in the AWAITING_FILE or ACTIVE status 
>> and retry the request or you could wait until the size of pending 
>> operations falls below the limit before creating new jobs.
>>
>> Regards,
>> Dannison
>> AdWords API Team
>>
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
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=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: BatchJobError.DISK_QUOTA_EXCEEDED with no apparent reason

2018-07-05 Thread Alan Justino da Silva

@dannison, is there any possibility of the quota being not "refuelled" by 
some detail we all missed? Everything is done or canceled already.

Maybe something on a lower level, like cgroups, filesystem inodes, 
temporary files?

Em quinta-feira, 5 de julho de 2018 02:42:35 UTC-3, Dannison Yao (AdWords 
API Team) escreveu:
>
> Hi Sam,
>
> The error BatchJobError.DISK_QUOTA_EXCEEDED 
>  is 
> encountered when you have reached the size limit for batch job operations 
> which is a total of 1GB. What you could do is check for the 
> diskUsageQuotaBalance 
> 
>  which 
> will return the disk quota balance of the batch job's customer in KB. You 
> can check and cancel the batch jobs in the AWAITING_FILE or ACTIVE status 
> and retry the request or you could wait until the size of pending 
> operations falls below the limit before creating new jobs.
>
> Regards,
> Dannison
> AdWords API Team
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
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https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: BatchJobError.DISK_QUOTA_EXCEEDED with no apparent reason

2018-07-05 Thread Samuel Barbosa

Hi Dannison,

Thanks for your reply. As I mentioned, I have already canceled all jobs 
possible jobs, including any jobs in the AWAITING_FILE or ACTIVE status. I 
am aware of the 1GB limit and that is why I said there is no apparent 
reason for this error.

I have tried creating a BatchJob for the mentioned account (removing 
developerToken and formatting for readability):

2018-07-05 10:26:38,578 [DEBUG] (zeep.transports): HTTP Post to 
https://adwords.google.com/api/adwords/cm/v201806/BatchJobService:

http://schemas.xmlsoap.org/soap/envelope/;>

https://adwords.google.com/api/adwords/cm/v201806;>
3059861169

unknown (AwApi-Python, googleads/12.2.0, Python/3.6.2, 
zeep)
false
false



https://adwords.google.com/api/adwords/cm/v201806;>

ADD






Only to get the following reply:

2018-07-05 10:26:38,991 [DEBUG] (zeep.transports): HTTP Response from 
https://adwords.google.com/api/adwords/cm/v201806/BatchJobService (status: 
500):
http://schemas.xmlsoap.org/soap/envelope/;>

https://adwords.google.com/api/adwords/cm/v201806;>
000570407f4052880a375a416d0d108d
BatchJobService
mutate
1
129




soap:Client
[BatchJobError.DISK_QUOTA_EXCEEDED @ 
operations[0]]

https://adwords.google.com/api/adwords/cm/v201806;>
[BatchJobError.DISK_QUOTA_EXCEEDED @ operations[0]]
ApiException
http://www.w3.org/2001/XMLSchema-instance; 
xsi:type="BatchJobError">
operations[0]

operations
0


BatchJobError.DISK_QUOTA_EXCEEDED
BatchJobError
DISK_QUOTA_EXCEEDED







As you can see, there is no information about the current used quota. I 
have checked for all previously created BatchJobs in this account and all 
of them are in the CANCELED or DONE status. Canceling jobs does not seem to 
do the trick. My other accounts work fine, this one is the only problematic 
one. I can't see any reason why there would be any disk quota used. 

If you have any other insights that I can try, I would really appreciate.

Regards,

Sam


On Thursday, July 5, 2018 at 2:42:35 AM UTC-3, Dannison Yao (AdWords API 
Team) wrote:
>
> Hi Sam,
>
> The error BatchJobError.DISK_QUOTA_EXCEEDED 
>  is 
> encountered when you have reached the size limit for batch job operations 
> which is a total of 1GB. What you could do is check for the 
> diskUsageQuotaBalance 
> 
>  which 
> will return the disk quota balance of the batch job's customer in KB. You 
> can check and cancel the batch jobs in the AWAITING_FILE or ACTIVE status 
> and retry the request or you could wait until the size of pending 
> operations falls below the limit before creating new jobs.
>
> Regards,
> Dannison
> AdWords API Team
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: BatchJobError.DISK_QUOTA_EXCEEDED with no apparent reason

2018-07-04 Thread 'Dannison Yao (AdWords API Team)' via AdWords API and Google Ads API Forum

Hi Sam,

The error BatchJobError.DISK_QUOTA_EXCEEDED 
 is 
encountered when you have reached the size limit for batch job operations 
which is a total of 1GB. What you could do is check for the 
diskUsageQuotaBalance 

 which 
will return the disk quota balance of the batch job's customer in KB. You 
can check and cancel the batch jobs in the AWAITING_FILE or ACTIVE status 
and retry the request or you could wait until the size of pending 
operations falls below the limit before creating new jobs.

Regards,
Dannison
AdWords API Team

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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BatchJobError.DISK_QUOTA_EXCEEDED with no apparent reason

2018-07-04 Thread Samuel Barbosa

Hi,

I have been getting an error BatchJobError.DISK_QUOTA_EXCEEDED since 
yesterday in one of my accounts (3059861169). I double checked if there 
were pending jobs and cancelled any remaining batch job, but the problem 
still persists. Any way I can check and clean any used space for this 
account?

Regards,

Sam

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Re: BatchJobError.DISK_QUOTA_EXCEEDED with no apparent reason

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Re: BatchJobError.DISK_QUOTA_EXCEEDED with no apparent reason

Re: BatchJobError.DISK_QUOTA_EXCEEDED with no apparent reason

Re: BatchJobError.DISK_QUOTA_EXCEEDED with no apparent reason

Re: BatchJobError.DISK_QUOTA_EXCEEDED with no apparent reason

Re: BatchJobError.DISK_QUOTA_EXCEEDED with no apparent reason

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BatchJobError.DISK_QUOTA_EXCEEDED with no apparent reason

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