Re: can't create a test client account

[Jzeff Somera]

Any solutions here? I'm having the same problem.

On Thursday, January 4, 2024 at 6:57:06 AM UTC+8 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for getting back to us.
>
> After reviewing your concern, I understand that you are having issues 
> related to Google Ads UI. I would recommend reaching out to the Google 
> Ads Product support team  
> for further assistance. Please note that we can support only Google Ads 
> API  related 
> concerns and technical issues.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02r57Jr:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: can't create a test client account

[Raimundo Junior]

Thank you for your response.

I appreciate your assistance. I wanted to clarify that I am currently using 
the Google Ads UI for the creation of the test client account, and not the 
Google Ads API. Therefore, I do not have specific API logs to provide.
A quarta-feira, 3 de janeiro de 2024 à(s) 17:01:27 UTC-3, Google Ads API 
Forum Advisor escreveu:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you are attempting to 
> create a test client account, but you are getting warnings. To investigate 
> the issue further, could you please confirm if you are using the Google Ads 
> API or UI for the creation of a test client account? So that we can assist 
> you accordingly.
>
> If you are using the Google Ads API to create a test account, kindly 
> provide us with the complete API logs (request 
> 
>  
> and response 
> 
>  
> with request-id 
> 
>  
> and request header 
> )
>  
> generated at your end so that we can better assist you.
>
> If you are using a client library and haven't enabled logging yet, I would 
> request that you enable logging for the specific client library that you 
> are using. You can refer to the guides Java 
> , 
> .Net 
> ,
>  
> PHP 
> , 
> Python 
> ,
>  
> Ruby 
>  
> or Perl 
>  
> to enable logging at your end. For REST interface requests, you can enable 
> logging via the curl command by using the -i flag. 
>
> You can send the details via the *Reply privately to the author option* 
> or a *direct private reply* to this email.
> This message is in relation to case "ref:!00D1U01174p.!5004Q02r57Jr:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Can't create a test client account

[Raimundo Junior]

[image: Screenshot_1.png]

Hi,

While logged into my Google Ads account as a test MCC account and 
attempting to create a test client account, I encountered a warning 
instructing me to link a genuine existing account meeting specific criteria:

   - The linked Google Ads account should have a spending history exceeding 
   $1,000.
   - It should demonstrate a track record of policy compliance.

I'm seeking clarification on whether it is mandatory to connect my test 
account to a high-quality, real account to create a new test account. Is 
this a required procedure, or could it possibly be an error or bug? Your 
guidance on this matter would be appreciated.

To reproduce the issue, I follow these steps:

   1. Create a new Google Ads Test Manager/MCC Account as per instructions 
   (referencing: 
   
https://developers.google.com/google-ads/api/docs/best-practices/test-accounts).
   2. Successfully create the Test Manager.
   3. Attempt to add a new Test Client Account (via Accounts > Create new 
   account), resulting in a message indicating the inability to proceed. 
   Kindly provide advice.

For better comprehension, I've attached a screenshot illustrating our 
intended process.

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Re: can't create a test client account

[Augustine Nkansah]

Kindly point me to this thread you have answered on. I need the details to 
solve this same issue I am having.

On Wednesday, December 20, 2023 at 2:06:16 AM UTC Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> I see that you have already raised this concern on another thread with 
> "Can't create a test client account" and we have already responded there 
> for this issue. To avoid multiple threads on the same issue, please take a 
> look at that thread and continue the discussion on the same for further 
> updates on the issue.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02r2naH:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Can't create a test client account

[Manuel Finch]

 Hello, 

when being logged into Google Ads account as a test MCC account, and trying 
to create a test client account, I get a warning saying that I need to link 
a real existing account first, which needs to bethe following:
"This needs to be a Google Ads account that 
has spent more than $1,000 
has a history of policy compliance" 

Is this for real? Do I need to connect my test account to a real quality 
account in order to create a new test clent account? Or is this an 
error/bug? Please adivise.

Once again, the steps to reproduce this isuue are the following:
1) I go and create a new Google Ads Test Manager/MCC Account (by following 
instrusction from here: 
https://developers.google.com/google-ads/api/docs/best-practices/test-accounts)
2) The Test Manager is being successfully created
3) After that I'm trying to add a new Test Client Account (by clicking  
*Accounts 
>  Create new account* ) - and after that I see a message ssaying I cannot 
create it. Please advise.

Here's a screenshot for better understanding of what we're trying to achieve

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