Re: Is Google Ads API facing any disruptions last 3 days?

[Google Ads API Forum Advisor Prod]

Hi All,

If you can provide the complete request and response logs for an instance of 
this issue, we can take a closer look. As Ernie requested, please send these 
details to googleadsapi-supp...@google.com for privacy purposes and to further 
investigate.

Regards,
Matt
Google Ads API Team

Matt
Google Ads API Team
ref:_00D1U1174p._5004Q2DLUGY:ref

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Re: Is Google Ads API facing any disruptions last 3 days?

[gerop...@gmail.com]

Hi All,

It seems to me, that the issue still persists.
I've tested the sample query from this 
page: 
https://developers.google.com/google-ads/api/docs/reporting/criteria-metrics
The two cases I've compared were:
AdWords API: Keywords performance report
Google Ads API: SearchStream
The new API was 5-6x slower, than the old one run in the same environment.

Is this normal, for the new API?

Thanks,
Peter

Jack a következőt írta (2021. március 11., csütörtök, 16:21:46 UTC+1):

> Thank you Ernie, I'll send the requested details by the EOD.
>
> On Wednesday, March 10, 2021 at 11:18:27 PM UTC-7 adsapiforumadvisor wrote:
>
>> Hi Jack,
>>
>> Please send the requested details on this email alias 
>> googleadsa...@google.com for privacy purposes and to further investigate.
>>
>>
>> Regards,
>> [image: Google Logo] 
>> Ernie John Blanca Tacata 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2DLUGY:ref
>>
>

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Re: Is Google Ads API facing any disruptions last 3 days?

[Jack]

Thank you Ernie, I'll send the requested details by the EOD.

On Wednesday, March 10, 2021 at 11:18:27 PM UTC-7 adsapiforumadvisor wrote:

> Hi Jack,
>
> Please send the requested details on this email alias 
> googleadsa...@google.com for privacy purposes and to further investigate.
>
>
> Regards,
> [image: Google Logo] 
> Ernie John Blanca Tacata 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2DLUGY:ref
>

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Re: Is Google Ads API facing any disruptions last 3 days?

[Google Ads API Forum Advisor Prod]

Hi Jack,

Please send the requested details on this email alias 
googleadsapi-supp...@google.com for privacy purposes and to further investigate.

Regards,

Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q2DLUGY:ref

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Re: Is Google Ads API facing any disruptions last 3 days?

[Jack]

It says I don't have permissions to reply to author in this group.

On Wednesday, March 10, 2021 at 8:23:46 AM UTC-7 Jack wrote:

> I am still facing this high latency/very slow requests. How do I private 
> message you the requests/response logs and with request ID 
> adsapiforumadvisor? 
>
> Thanks.
>
> On Tuesday, March 9, 2021 at 6:59:14 PM UTC-7 adsapiforumadvisor wrote:
>
>> Hi All,
>>
>> I am afraid that there is no blog post for the status of this issue, 
>> however, our team is trying our best to relay the status of this issue for 
>> every forum posts and private emails that we are receiving.
>>
>> Also, I would like to inform you that the issue has been resolved. With 
>> this, I would recommend trying the API request again and if the issue 
>> persists, please provide the customer ID and the latest and complete 
>> request 
>> 
>>  and response 
>> 
>>  logs 
>> with request ID 
>> 
>>  generated 
>> on your end to further investigate. 
>>
>>
>> Regards,
>> [image: Google Logo] 
>> Ernie John Blanca Tacata 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2DLUGY:ref
>>
>

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-- 
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Re: Is Google Ads API facing any disruptions last 3 days?

[Jack]

I am still facing this high latency/very slow requests. How do I private 
message you the requests/response logs and with request ID 
adsapiforumadvisor? 

Thanks.

On Tuesday, March 9, 2021 at 6:59:14 PM UTC-7 adsapiforumadvisor wrote:

> Hi All,
>
> I am afraid that there is no blog post for the status of this issue, 
> however, our team is trying our best to relay the status of this issue for 
> every forum posts and private emails that we are receiving.
>
> Also, I would like to inform you that the issue has been resolved. With 
> this, I would recommend trying the API request again and if the issue 
> persists, please provide the customer ID and the latest and complete 
> request 
> 
>  and response 
> 
>  logs 
> with request ID 
> 
>  generated 
> on your end to further investigate. 
>
>
> Regards,
> [image: Google Logo] 
> Ernie John Blanca Tacata 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2DLUGY:ref
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
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Re: Is Google Ads API facing any disruptions last 3 days?

[Google Ads API Forum Advisor Prod]

Hi All,

I am afraid that there is no blog post for the status of this issue, however, 
our team is trying our best to relay the status of this issue for every forum 
posts and private emails that we are receiving.

Also, I would like to inform you that the issue has been resolved. With this, I 
would recommend trying the API request again and if the issue persists, please 
provide the customer ID and the latest and complete request and response logs 
with request ID generated on your end to further investigate.

Regards,

Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q2DLUGY:ref

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
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Re: Is Google Ads API facing any disruptions last 3 days?

[cv]

Hi,

We are also facing same from last 3-4 days.

The request is sent but no response received from long time.

And issue is random.

Thanks,


On Tuesday, 9 March 2021 at 16:44:17 UTC+5:30 omr...@singular.net wrote:

> Hi Google,
>
> Thanks for the reply.
> Is there a public Blog post tracking the status of this incident?
> We have a lot of customers have trouble pull data in the last days.
>
> Thanks in advance,
> Omri 
> On Tuesday, March 9, 2021 at 5:02:22 AM UTC+2 adsapiforumadvisor wrote:
>
>> Hi Omri,
>>
>> Thank you for posting a comment to this forum thread.
>>
>> Our team reported that there is spike in latency with GoogleAdsService 
>> search and searchStream methods resulting in the *DEADLINE_EXCEEDED* error 
>> in the API response. Our team is already aware of the issue and are 
>> currently investigating it. Rest assured that we will provide updates about 
>> the issue as soon as we can.
>>
>>
>> Regards,
>> [image: Google Logo] 
>> Ernie John Blanca Tacata 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2DLUGY:ref
>>
>

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-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
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=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: Is Google Ads API facing any disruptions last 3 days?

[omr...@singular.net]

Hi Google,

Thanks for the reply.
Is there a public Blog post tracking the status of this incident?
We have a lot of customers have trouble pull data in the last days.

Thanks in advance,
Omri 
On Tuesday, March 9, 2021 at 5:02:22 AM UTC+2 adsapiforumadvisor wrote:

> Hi Omri,
>
> Thank you for posting a comment to this forum thread.
>
> Our team reported that there is spike in latency with GoogleAdsService 
> search and searchStream methods resulting in the *DEADLINE_EXCEEDED* error 
> in the API response. Our team is already aware of the issue and are 
> currently investigating it. Rest assured that we will provide updates about 
> the issue as soon as we can.
>
>
> Regards,
> [image: Google Logo] 
> Ernie John Blanca Tacata 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2DLUGY:ref
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: Is Google Ads API facing any disruptions last 3 days?

[Google Ads API Forum Advisor Prod]

Hi Omri,

Thank you for posting a comment to this forum thread.

Our team reported that there is spike in latency with GoogleAdsService search 
and searchStream methods resulting in the DEADLINE_EXCEEDED error in the API 
response. Our team is already aware of the issue and are currently 
investigating it. Rest assured that we will provide updates about the issue as 
soon as we can.

Regards,

Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q2DLUGY:ref

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: Is Google Ads API facing any disruptions last 3 days?

[omr...@singular.net]

Hi all,
We are also suffering from increased latency in the last 3-4 days.
It happens while calling the GoogleAdsService, for different accounts / 
queries.

Sending privately the requests details
Thanks,
Omri G.

On Monday, March 8, 2021 at 9:50:54 AM UTC+2 adsapiforumadvisor wrote:

> Hi Jack,
>
> Thank you for reaching our to our team.
>
> There is no known issue reported by the team about latency in batch 
> processing. However, so that we can investigate the issue that you are 
> encountering, then we will request you to provide the customer ID, complete 
> request 
> 
>  and response 
> 
>  logs 
> with request ID 
> ,
>  
> and the timestamps where we can see the latency.
>
> Please provide the requested details via *Reply privately to author* 
> option.
>
> Regards,
> [image: Google Logo] 
> Ernie John Blanca Tacata 
> Google Ads API Team 
>   
>  
>
> ref:_00D1U1174p._5004Q2DLUGY:ref
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
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=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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RE: Is Google Ads API facing any disruptions last 3 days?

[Google Ads API Forum Advisor Prod]

Hi Jack,

Thank you for reaching our to our team.

There is no known issue reported by the team about latency in batch processing. 
However, so that we can investigate the issue that you are encountering, then 
we will request you to provide the customer ID, complete request and response 
logs with request ID, and the timestamps where we can see the latency.

Please provide the requested details via Reply privately to author option.

Regards,

Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q2DLUGY:ref

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
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https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Is Google Ads API facing any disruptions last 3 days?

[Jack]

Is Google Ads API facing any disruptions last 3 days? Our avg. Latency for 
our job is 13 seconds.. And we aren't fetching a ton of data, just 30 days 
back. 

-- 
-- 
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