Re: Missing Camapign StructureSnippet AdExtension when calling CampaignExtensionSettingService

['Vincent Racaza (AdWords API Team)' via AdWords API Forum]

Hi Caihua,

Upon checking, it seems that my colleague already responded to you 
privately in this forum thread 
.
 
Our team will continue the discussion on that thread so there will be one 
thread to monitor for this concern/issue.

Thanks,
Vincent
AdWords API Team

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Re: Missing Camapign StructureSnippet AdExtension when calling CampaignExtensionSettingService

[Caihua Du]

Thanks Vincent. I just replied and please let me know if you have further 
questions.

On Sunday, April 22, 2018 at 8:42:05 PM UTC-7, Vincent Racaza (AdWords API 
Team) wrote:
>
> Hi Caihua,
>
> My apologies as I have not seen your private reply. Could you send it once 
> again via *Reply privately to author* option with the information (SOAP 
> request and response logs and UI screenshot) that I asked from you?
>
> Thanks,
> Vincent
> AdWords API Team
>

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Re: Missing Camapign StructureSnippet AdExtension when calling CampaignExtensionSettingService

['Vincent Racaza (AdWords API Team)' via AdWords API Forum]

Hi Caihua,

My apologies as I have not seen your private reply. Could you send it once 
again via *Reply privately to author* option with the information (SOAP 
request and response logs and UI screenshot) that I asked from you?

Thanks,
Vincent
AdWords API Team

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https://plus.google.com/+GoogleAdsDevelopers/posts
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Re: Missing Camapign StructureSnippet AdExtension when calling CampaignExtensionSettingService

[Caihua Du]

Hi Vincent,

I have replied privately. Please take a look and let us know what could be 
the issue. thanks. 

Thanks,
Caihua.

On Thursday, April 19, 2018 at 10:11:48 PM UTC-7, Vincent Racaza (AdWords 
API Team) wrote:

> Hi Caihua,
>
> Can you provide to me the complete SOAP request and response logs with 
> your clientCustomerId via *Reply privately to author* option so I can 
> further investigate? Also, please provide a UI screenshot that shows the 
> specific structured snippets which were not returned in the API.
>
> Thanks,
> Vincent
> AdWords API Team
>

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Re: Missing Camapign StructureSnippet AdExtension when calling CampaignExtensionSettingService

['Vincent Racaza (AdWords API Team)' via AdWords API Forum]

Hi Caihua,

Can you provide to me the complete SOAP request and response logs with your 
clientCustomerId via *Reply privately to author* option so I can further 
investigate? Also, please provide a UI screenshot that shows the specific 
structured snippets which were not returned in the API.

Thanks,
Vincent
AdWords API Team

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Missing Camapign StructureSnippet AdExtension when calling CampaignExtensionSettingService

[Caihua Du]

Hi there, 

Where are trying to call CampaignExtensionSettingService to get back the 
Campaign level AdExtension. However, it seems like there are 6 Campaign 
StructureSnippet AdExtension not returned back from this API. 

Can you please help investigate the issue here? I can past the RequestId to 
you privately when needed.

Thank you very much for your help!

Caihua. 

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