Re: Negative values in Shopping Performance Report

2017-04-03 Thread 'Shwetha Vastrad (AdWords API Team)' via AdWords API Forum 
Hi All,

We've identified the source of the issue and are in the process of 
implementing a fix. Meanwhile, please *do not* include the stats from 
Product Partition Report and Shopping Performance Report for March 29 - 31 on 
any analysis. I'll update this thread when it's safe to pull these reports 
for those dates.

Regards,
Shwetha, AdWords API Team.

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Re: Negative values in Shopping Performance Report

2017-03-31 Thread 'Shwetha Vastrad (AdWords API Team)' via AdWords API Forum 
Hi All, 

Thank you for providing additional information. We are working on this 
issue as our top priority. We've found that stats for shopping product 
groups are incorrect for March 29 - 31. For now, if you use Product 
Partition Report 

 
or the Shopping Performance Report 

 
to download stats, then *do not* include the stats from these dates on any 
analysis. We will let you know once it is safe to pull stats for these 
dates.

Regards,
Shwetha, AdWords API Team.

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Re: Negative values in Shopping Performance Report

2017-03-31 Thread Ronald Findling 
Looks related to those 2 threads: 
https://groups.google.com/forum/#!searchin/adwords-api/$20Impression$20values$20lower$20than$20zero$20%7Csort:relevance/adwords-api/py6CHGMB8Qo/x0byMkMHAwAJ
https://groups.google.com/forum/#!searchin/adwords-api/$20Negative$20values$20seen$20for$20average$20position%7Csort:relevance/adwords-api/JlJyHN4sbmw/CYbRANNsCU8J

Am Donnerstag, 30. März 2017 11:57:41 UTC+2 schrieb Adam Orczyk:
>
> Hi,
> Today we got a lot of negative values in Shopping Performance Report for 
> many accounts, ex. (per row):
>
>> clicks='1' impressions='18' cost='-17'
>> conversions='-1.0'
>> clicks='-1' impressions='21' cost='-1'
>> impressions='-1' cost='0' conversions='0.0'
>> clicks='0' impressions='-2' cost='0'
>> clicks='1' impressions='239' cost='-28'
>> clicks='-3' impressions='29' cost='-12'
>
>
> How to treat this kind of stats? Is it normal behavior or bug?
>

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Re: Negative values in Shopping Performance Report

2017-03-31 Thread Adam Orczyk 
Hi,
I've send you data, you asked for about an hour ago.

Regards,
Adam

W dniu czwartek, 30 marca 2017 16:32:45 UTC+2 użytkownik Shwetha Vastrad 
(AdWords API Team) napisał:
>
> Hi Adam, 
>
> Could you provide the complete report definition along with your 
> clientCustomerId so I can take a look? 
>
> MG, thank you for providing the report definition. Could you provide your 
> clientCustomerId as well? 
>
> Thanks,
> Shwetha, AdWords API Team.
>

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Re: Negative values in Shopping Performance Report

2017-03-30 Thread AdWordsApiUser 
I just sent you one example account. We've seen this for hundreds of 
accounts.

Thanks,
MG

On Thursday, March 30, 2017 at 8:02:45 PM UTC+5:30, Shwetha Vastrad 
(AdWords API Team) wrote:
>
> Hi Adam, 
>
> Could you provide the complete report definition along with your 
> clientCustomerId so I can take a look? 
>
> MG, thank you for providing the report definition. Could you provide your 
> clientCustomerId as well? 
>
> Thanks,
> Shwetha, AdWords API Team.
>

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Re: Negative values in Shopping Performance Report

2017-03-30 Thread 'Shwetha Vastrad (AdWords API Team)' via AdWords API Forum 
Hi Adam, 

Could you provide the complete report definition along with your 
clientCustomerId so I can take a look? 

MG, thank you for providing the report definition. Could you provide your 
clientCustomerId as well? 

Thanks,
Shwetha, AdWords API Team.

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Re: Negative values in Shopping Performance Report

2017-03-30 Thread AdWordsApiUser 
We're seeing the same thing in PRODUCT_PARTITION_REPORT. We have seen 
negative impressions and negative cost. We think this started happening 
recently.

This is the query we used:

SELECT CampaignId, AdGroupId, Id, AdGroupName, Impressions, Clicks, Cost, 
CpcBid, Conversions, ConversionValue, SearchImpressionShare, 
BenchmarkAverageMaxCpc, BenchmarkCtr, ProductGroup FROM 
PRODUCT_PARTITION_REPORT WHERE IsNegative=FALSE AND CampaignStatus=ENABLED 
AND AdGroupStatus=ENABLED  DURING LAST_30_DAYS

Regards,
MG

On Thursday, March 30, 2017 at 3:27:41 PM UTC+5:30, Adam Orczyk wrote:
>
> Hi,
> Today we got a lot of negative values in Shopping Performance Report for 
> many accounts, ex. (per row):
>
>> clicks='1' impressions='18' cost='-17'
>> conversions='-1.0'
>> clicks='-1' impressions='21' cost='-1'
>> impressions='-1' cost='0' conversions='0.0'
>> clicks='0' impressions='-2' cost='0'
>> clicks='1' impressions='239' cost='-28'
>> clicks='-3' impressions='29' cost='-12'
>
>
> How to treat this kind of stats? Is it normal behavior or bug?
>

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