RE: Private message regarding: Offline Conversion EXPIRED_CLICK - GCLID valid in Click Performance Report and < 90 days
Hi Mark, Thank you for providing the logs privately. The EXPIRED_CLICK error you are encountering means that the click you are trying to upload a conversion to is too old or have occurred before the conversion window for the specified combination of conversion date and conversion name (default is 30 days). Upon investigation, the GCLID you are trying to upload a conversion to may have reached past the 30 days default conversion window. You may refer to this guide for more details. You will need to check the ctcLookBackWindow duration to check the conversion window time. If it has indeed went past the duration, then there can no longer be any way to upload the said click into your account. Regards, Dannison Google Ads API Team ref:_00D1U1174p._5001UEH7XI:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/nimkI0PVHN2N00ErNmnFcwTHOoI7R5pBTBEg%40sfdc.net.
RE: Offline Conversion EXPIRED_CLICK - GCLID valid in Click Performance Report and < 90 days
Hi, Thank you for reaching out. To help me investigate further, could you provide the complete SOAP request and response logs when you encountered the EXPIRED_CLICK error? You may use the reply privately to author option. Regards, Dannison Google Ads API Team ref:_00D1U1174p._5001UEH7XI:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/zCRJI0PVG9XT0066tZS-uqRoOVkLKCRYCq5A%40sfdc.net.
Offline Conversion EXPIRED_CLICK - GCLID valid in Click Performance Report and < 90 days
Greetings, I am getting EXPIRED_CLICK on many conversions when the Conversion Time is well under the 90 day window (June 11, 2019). I checked for the GCLID in the Click Performance Report and it does exist in the right account with the same date (day). I have tried changing the Conversion Time adjusting it up and down and changing the time zone, but continue to get the same error. Here is one of the GCLID's that should be valid: Cj0KCQiAuf7fBRD7ARIsACqb8w5DMOLAQIBUzhbO04NPO3V5UjFFPuYd63hCc0QXQlaVWVBD-CarsQwaAjLvEALw_wcB Thank you for any help. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/70d46a62-c7d5-42ba-a974-cc1665e6bf1c%40googlegroups.com.