RE: Private message regarding: Offline Conversion EXPIRED_CLICK - GCLID valid in Click Performance Report and < 90 days

2019-07-30 Thread Google Ads API Forum Advisor Prod
Hi Mark,

Thank you for providing the logs privately.

The EXPIRED_CLICK error you are encountering means that the click you are 
trying to upload a conversion to is too old or have occurred before the 
conversion window for the specified combination of conversion date and 
conversion name (default is 30 days). Upon investigation, the GCLID you are 
trying to upload a conversion to may have reached past the 30 days default 
conversion window. You may refer to this guide for more details.

You will need to check the ctcLookBackWindow duration to check the conversion 
window time. If it has indeed went past the duration, then there can no longer 
be any way to upload the said click into your account.

Regards,
Dannison
Google Ads API Team
ref:_00D1U1174p._5001UEH7XI:ref

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RE: Offline Conversion EXPIRED_CLICK - GCLID valid in Click Performance Report and < 90 days

2019-07-30 Thread Google Ads API Forum Advisor Prod
Hi,

Thank you for reaching out.

To help me investigate further, could you provide the complete SOAP request and 
response logs when you encountered the EXPIRED_CLICK error? You may use the 
reply privately to author option.

Regards,
Dannison
Google Ads API Team
ref:_00D1U1174p._5001UEH7XI:ref

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Offline Conversion EXPIRED_CLICK - GCLID valid in Click Performance Report and < 90 days

2019-07-30 Thread Marky Poo
Greetings,

I am getting EXPIRED_CLICK on many conversions when the Conversion Time is 
well under the 90 day window (June 11, 2019). I checked for the GCLID in 
the Click Performance Report and it does exist in the right account with 
the same date (day).  I have tried changing the Conversion Time adjusting 
it up and down and changing the time zone, but continue to get the same 
error. 

Here is one of the GCLID's that should be 
valid:  
Cj0KCQiAuf7fBRD7ARIsACqb8w5DMOLAQIBUzhbO04NPO3V5UjFFPuYd63hCc0QXQlaVWVBD-CarsQwaAjLvEALw_wcB

Thank you for any help.


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