Re: Performance problems downloading criteria report via API

2017-06-20 Thread 'Shwetha Vastrad (AdWords API Team)' via AdWords API Forum
Hi All,

I'm marking this thread as duplicate of this 
one: https://groups.google.com/d/msg/adwords-api/MfX0XL7G4o4/c_40PK51AgAJ

Please follow the other thread for updates about this issue. 

Regards,
Shwetha, AdWords API Team.

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Re: Performance problems downloading criteria report via API

2017-06-14 Thread 'Shwetha Vastrad (AdWords API Team)' via AdWords API Forum
Hi Tomas,

We are aware of the issue and are investigating the latency in report 
downloads in AdWords API. The original issue has been fixed and you should 
no longer be seeing this error. I'll update this thread once I have more 
details. 

Regards,
Shwetha, AdWords API Team.

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Re: Performance problems downloading criteria report via API

2017-06-14 Thread Tomas R
Also, we see a significant performance decline since few days ago using 
reporting API.

On Wednesday, June 7, 2017 at 11:35:48 PM UTC+2, Shwetha Vastrad (AdWords 
API Team) wrote:
>
> Hi all,
>
> The team is working on a solution as a top priority. I'll keep you 
> notified once I have more updates. 
>
> Regards,
> Shwetha, AdWords API Team.
>

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Re: Performance problems downloading criteria report via API

2017-06-07 Thread 'Shwetha Vastrad (AdWords API Team)' via AdWords API Forum
Hi all,

The team is working on a solution as a top priority. I'll keep you notified 
once I have more updates. 

Regards,
Shwetha, AdWords API Team.

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Re: Performance problems downloading criteria report via API

2017-06-07 Thread raghu
I am upgrading to version 201705 and I get the below error. I go back to my 
older version of 201702 and I still see the same issue.

googleads.errors.AdWordsReportBadRequestError: Type: 
ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE
Trigger: Unable to create report
Field Path: None

-Raghu

On Wednesday, June 7, 2017 at 12:13:54 AM UTC+5:30, Shwetha Vastrad 
(AdWords API Team) wrote:
>
> Hi All, 
>
> We are aware of the issue and we have implemented a fix. You should no 
> longer be seeing this error. If you see it again, please get back to me. 
>
> Regards,
> Shwetha, AdWords API Team.
>

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Re: Performance problems downloading criteria report via API

2017-06-06 Thread 'Shwetha Vastrad (AdWords API Team)' via AdWords API Forum
Hi All, 

We are aware of the issue and we have implemented a fix. You should no 
longer be seeing this error. If you see it again, please get back to me. 

Regards,
Shwetha, AdWords API Team.

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Re: Performance problems downloading criteria report via API

2017-06-06 Thread 'Shwetha Vastrad (AdWords API Team)' via AdWords API Forum
Hi All, 

Could you provide the clientCustomerIds along with the report definitions 
for the API requests which encountered this error? Please use *Reply 
privately to author* when responding.  

Regards,
Shwetha, AdWords API Team.

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Re: Performance problems downloading criteria report via API

2017-06-06 Thread Justin Coon
Hi we are experiencing errors similar to this with the 
CAMPAIGN_PERFORMANCE_REPORT. We either get an empty report(no errors) or we 
get an error 

ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKENDUnable
 
to read report 
data

Any thoughts API team?

On Tuesday, June 6, 2017 at 9:26:03 AM UTC-5, Dorian Kind wrote:
>
> Hi all,
>
> just wanted to chime in to say that we've also been experiencing these 
> errors more frequently again during the last few days. As opposed to the 
> occurrence in April however, retrying almost always helps.
>
> Best regards,
> Dorian
>
> On Tuesday, 6 June 2017 15:58:28 UTC+2, Shwetha Vastrad (AdWords API Team) 
> wrote:
>>
>> Hi, 
>>
>> Could you provide the report definition used along with the 
>> clientCustomerId for which this error occurred? Does this error occur 
>> consistently? Please use *Reply privately to author* when sending the 
>> requested details.
>>
>> Thanks,
>> Shwetha, AdWords API Team.
>>
>

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Re: Performance problems downloading criteria report via API

2017-06-06 Thread Dorian Kind
Hi all,

just wanted to chime in to say that we've also been experiencing these 
errors more frequently again during the last few days. As opposed to the 
occurrence in April however, retrying almost always helps.

Best regards,
Dorian

On Tuesday, 6 June 2017 15:58:28 UTC+2, Shwetha Vastrad (AdWords API Team) 
wrote:
>
> Hi, 
>
> Could you provide the report definition used along with the 
> clientCustomerId for which this error occurred? Does this error occur 
> consistently? Please use *Reply privately to author* when sending the 
> requested details.
>
> Thanks,
> Shwetha, AdWords API Team.
>

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Re: Performance problems downloading criteria report via API

2017-06-06 Thread 'Shwetha Vastrad (AdWords API Team)' via AdWords API Forum
Hi, 

Could you provide the report definition used along with the 
clientCustomerId for which this error occurred? Does this error occur 
consistently? Please use *Reply privately to author* when sending the 
requested details.

Thanks,
Shwetha, AdWords API Team.

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Re: Performance problems downloading criteria report via API

2017-06-06 Thread AdwAPI-TR

Hello there,
I'm starting to get this error today.

Report download failed. Underlying errors are Type = 
'ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE', Trigger = 'Unable to 
create report'



3 Nisan 2017 Pazartesi 23:41:29 UTC+3 tarihinde Nadine Sundquist (AdWords 
API Team) yazdı:
>
> Hello Everyone!
>
> We've resolved the issue. The duration of this issue lasted from March 
> 31st until today. You should no longer be seeing this error. If you see it 
> again, please get back to me. We're currently working on putting measures 
> in place to ensure that this particular issue does not pop up again.
>
> Take care,
> Nadine, AdWords API Team
>
> On Monday, April 3, 2017 at 4:10:21 PM UTC-4, Nadine Sundquist (AdWords 
> API Team) wrote:
>>
>> Hi Josh,
>>
>> Please start a new thread on this one. That'll make it easier for us to 
>> track and for people to +1 your particular issue.
>>
>> Thanks,
>> Nadine, AdWords API Team
>>
>> On Monday, April 3, 2017 at 3:41:11 PM UTC-4, Josh Gabel wrote:
>>>
>>> We've been noticing a different type of reportdownload issue.
>>>
>>> When running the following AWQL report request to v201702 we're getting 
>>> a blank report returned. No actual errors reported, just a report with 
>>> empty data rows. I have confirmed that we had campaigns that meet the 
>>> conditions with clicks, impressions, and cost, but can't get the report to 
>>> go send data back.
>>>
>>> SELECT CampaignId, CampaignName, CampaignStatus, Clicks, Impressions, 
>>> Cost FROM CAMPAIGN_PERFORMANCE_REPORT WHERE CampaignStatus != 'REMOVED' AND 
>>> Impressions > 0 DURING 20170327,20170402
>>>
>>> On Monday, 3 April 2017 14:05:49 UTC-4, Alex wrote:

 Hey Vishal,

 I've realised we're getting the same issues as others here, with the 
 Keywords Performance Report too. Saw the error last Friday, and again over 
 the weekend, and this morning.

 Has anyone got any information about the potential cause?


 On Friday, March 31, 2017 at 8:16:01 PM UTC+1, LE Max wrote:
>
> We have been experiencing problems for the last several hours in 
> retrieving reports via the API. 
>
>  
>
> When we request a criteria report, we are getting the following 
> message: 'Unable to create report, Type: 
> ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE'
>
>  
>
> We have made repeated attempts with the same failed result. Can you 
> please let me know if there is an issue with the system?
>


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Re: Performance problems downloading criteria report via API

2017-04-04 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Paul,

The only reasons I can think of you getting a RATE_EXCEEDED 

 
would be if you were retrying on error quite rapidly due to this issue or 
if you have Basic access, and you exceeded your limit. Unfortunately, we 
can't do a reset for that. With the error, you should have gotten a few 
more specifics if you need to wait another 30 seconds or if you exceeded 
the number of operations per day. Please take a look RATE_EXCEEDED under 
Common Errors 

 
for more detail on how to respond to an error like this. If you need 
further help, please start a new forum thread, and my team would be happy 
to help.

Thanks,
Nadine, AdWords API Team

On Tuesday, April 4, 2017 at 10:02:12 AM UTC-4, Paul Newbury wrote:
>
> Cheers guys!
> I'm getting RATE_EXCEEDED, just curious if there's a way I can see what 
> time this is reset in my account? Or, maybe, is this a knock on effect from 
> the earlier issue?
>
> Thanks again
>
> On Monday, April 3, 2017 at 9:41:29 PM UTC+1, Nadine Sundquist (AdWords 
> API Team) wrote:
>>
>> Hello Everyone!
>>
>> We've resolved the issue. The duration of this issue lasted from March 
>> 31st until today. You should no longer be seeing this error. If you see it 
>> again, please get back to me. We're currently working on putting measures 
>> in place to ensure that this particular issue does not pop up again.
>>
>> Take care,
>> Nadine, AdWords API Team
>>
>> On Monday, April 3, 2017 at 4:10:21 PM UTC-4, Nadine Sundquist (AdWords 
>> API Team) wrote:
>>>
>>> Hi Josh,
>>>
>>> Please start a new thread on this one. That'll make it easier for us to 
>>> track and for people to +1 your particular issue.
>>>
>>> Thanks,
>>> Nadine, AdWords API Team
>>>
>>> On Monday, April 3, 2017 at 3:41:11 PM UTC-4, Josh Gabel wrote:

 We've been noticing a different type of reportdownload issue.

 When running the following AWQL report request to v201702 we're getting 
 a blank report returned. No actual errors reported, just a report with 
 empty data rows. I have confirmed that we had campaigns that meet the 
 conditions with clicks, impressions, and cost, but can't get the report to 
 go send data back.

 SELECT CampaignId, CampaignName, CampaignStatus, Clicks, Impressions, 
 Cost FROM CAMPAIGN_PERFORMANCE_REPORT WHERE CampaignStatus != 'REMOVED' 
 AND 
 Impressions > 0 DURING 20170327,20170402

 On Monday, 3 April 2017 14:05:49 UTC-4, Alex wrote:
>
> Hey Vishal,
>
> I've realised we're getting the same issues as others here, with the 
> Keywords Performance Report too. Saw the error last Friday, and again 
> over 
> the weekend, and this morning.
>
> Has anyone got any information about the potential cause?
>
>
> On Friday, March 31, 2017 at 8:16:01 PM UTC+1, LE Max wrote:
>>
>> We have been experiencing problems for the last several hours in 
>> retrieving reports via the API. 
>>
>>  
>>
>> When we request a criteria report, we are getting the following 
>> message: 'Unable to create report, Type: 
>> ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE'
>>
>>  
>>
>> We have made repeated attempts with the same failed result. Can you 
>> please let me know if there is an issue with the system?
>>
>

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Re: Performance problems downloading criteria report via API

2017-04-04 Thread Paul Newbury
Cheers guys!
I'm getting RATE_EXCEEDED, just curious if there's a way I can see what 
time this is reset in my account? Or, maybe, is this a knock on effect from 
the earlier issue?

Thanks again

On Monday, April 3, 2017 at 9:41:29 PM UTC+1, Nadine Sundquist (AdWords API 
Team) wrote:
>
> Hello Everyone!
>
> We've resolved the issue. The duration of this issue lasted from March 
> 31st until today. You should no longer be seeing this error. If you see it 
> again, please get back to me. We're currently working on putting measures 
> in place to ensure that this particular issue does not pop up again.
>
> Take care,
> Nadine, AdWords API Team
>
> On Monday, April 3, 2017 at 4:10:21 PM UTC-4, Nadine Sundquist (AdWords 
> API Team) wrote:
>>
>> Hi Josh,
>>
>> Please start a new thread on this one. That'll make it easier for us to 
>> track and for people to +1 your particular issue.
>>
>> Thanks,
>> Nadine, AdWords API Team
>>
>> On Monday, April 3, 2017 at 3:41:11 PM UTC-4, Josh Gabel wrote:
>>>
>>> We've been noticing a different type of reportdownload issue.
>>>
>>> When running the following AWQL report request to v201702 we're getting 
>>> a blank report returned. No actual errors reported, just a report with 
>>> empty data rows. I have confirmed that we had campaigns that meet the 
>>> conditions with clicks, impressions, and cost, but can't get the report to 
>>> go send data back.
>>>
>>> SELECT CampaignId, CampaignName, CampaignStatus, Clicks, Impressions, 
>>> Cost FROM CAMPAIGN_PERFORMANCE_REPORT WHERE CampaignStatus != 'REMOVED' AND 
>>> Impressions > 0 DURING 20170327,20170402
>>>
>>> On Monday, 3 April 2017 14:05:49 UTC-4, Alex wrote:

 Hey Vishal,

 I've realised we're getting the same issues as others here, with the 
 Keywords Performance Report too. Saw the error last Friday, and again over 
 the weekend, and this morning.

 Has anyone got any information about the potential cause?


 On Friday, March 31, 2017 at 8:16:01 PM UTC+1, LE Max wrote:
>
> We have been experiencing problems for the last several hours in 
> retrieving reports via the API. 
>
>  
>
> When we request a criteria report, we are getting the following 
> message: 'Unable to create report, Type: 
> ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE'
>
>  
>
> We have made repeated attempts with the same failed result. Can you 
> please let me know if there is an issue with the system?
>


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Re: Performance problems downloading criteria report via API

2017-04-03 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Everyone!

We've resolved the issue. The duration of this issue lasted from March 31st 
until today. You should no longer be seeing this error. If you see it 
again, please get back to me. We're currently working on putting measures 
in place to ensure that this particular issue does not pop up again.

Take care,
Nadine, AdWords API Team

On Monday, April 3, 2017 at 4:10:21 PM UTC-4, Nadine Sundquist (AdWords API 
Team) wrote:
>
> Hi Josh,
>
> Please start a new thread on this one. That'll make it easier for us to 
> track and for people to +1 your particular issue.
>
> Thanks,
> Nadine, AdWords API Team
>
> On Monday, April 3, 2017 at 3:41:11 PM UTC-4, Josh Gabel wrote:
>>
>> We've been noticing a different type of reportdownload issue.
>>
>> When running the following AWQL report request to v201702 we're getting a 
>> blank report returned. No actual errors reported, just a report with empty 
>> data rows. I have confirmed that we had campaigns that meet the conditions 
>> with clicks, impressions, and cost, but can't get the report to go send 
>> data back.
>>
>> SELECT CampaignId, CampaignName, CampaignStatus, Clicks, Impressions, 
>> Cost FROM CAMPAIGN_PERFORMANCE_REPORT WHERE CampaignStatus != 'REMOVED' AND 
>> Impressions > 0 DURING 20170327,20170402
>>
>> On Monday, 3 April 2017 14:05:49 UTC-4, Alex wrote:
>>>
>>> Hey Vishal,
>>>
>>> I've realised we're getting the same issues as others here, with the 
>>> Keywords Performance Report too. Saw the error last Friday, and again over 
>>> the weekend, and this morning.
>>>
>>> Has anyone got any information about the potential cause?
>>>
>>>
>>> On Friday, March 31, 2017 at 8:16:01 PM UTC+1, LE Max wrote:

 We have been experiencing problems for the last several hours in 
 retrieving reports via the API. 

  

 When we request a criteria report, we are getting the following 
 message: 'Unable to create report, Type: 
 ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE'

  

 We have made repeated attempts with the same failed result. Can you 
 please let me know if there is an issue with the system?

>>>

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Re: Performance problems downloading criteria report via API

2017-04-03 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hi Josh,

Please start a new thread on this one. That'll make it easier for us to 
track and for people to +1 your particular issue.

Thanks,
Nadine, AdWords API Team

On Monday, April 3, 2017 at 3:41:11 PM UTC-4, Josh Gabel wrote:
>
> We've been noticing a different type of reportdownload issue.
>
> When running the following AWQL report request to v201702 we're getting a 
> blank report returned. No actual errors reported, just a report with empty 
> data rows. I have confirmed that we had campaigns that meet the conditions 
> with clicks, impressions, and cost, but can't get the report to go send 
> data back.
>
> SELECT CampaignId, CampaignName, CampaignStatus, Clicks, Impressions, Cost 
> FROM CAMPAIGN_PERFORMANCE_REPORT WHERE CampaignStatus != 'REMOVED' AND 
> Impressions > 0 DURING 20170327,20170402
>
> On Monday, 3 April 2017 14:05:49 UTC-4, Alex wrote:
>>
>> Hey Vishal,
>>
>> I've realised we're getting the same issues as others here, with the 
>> Keywords Performance Report too. Saw the error last Friday, and again over 
>> the weekend, and this morning.
>>
>> Has anyone got any information about the potential cause?
>>
>>
>> On Friday, March 31, 2017 at 8:16:01 PM UTC+1, LE Max wrote:
>>>
>>> We have been experiencing problems for the last several hours in 
>>> retrieving reports via the API. 
>>>
>>>  
>>>
>>> When we request a criteria report, we are getting the following message: 
>>> 'Unable to create report, Type: 
>>> ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE'
>>>
>>>  
>>>
>>> We have made repeated attempts with the same failed result. Can you 
>>> please let me know if there is an issue with the system?
>>>
>>

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Re: Performance problems downloading criteria report via API

2017-04-03 Thread Josh Gabel
We've been noticing a different type of reportdownload issue.

When running the following AWQL report request to v201702 we're getting a 
blank report returned. No actual errors reported, just a report with empty 
data rows. I have confirmed that we had campaigns that meet the conditions 
with clicks, impressions, and cost, but can't get the report to go send 
data back.

SELECT CampaignId, CampaignName, CampaignStatus, Clicks, Impressions, Cost 
FROM CAMPAIGN_PERFORMANCE_REPORT WHERE CampaignStatus != 'REMOVED' AND 
Impressions > 0 DURING 20170327,20170402

On Monday, 3 April 2017 14:05:49 UTC-4, Alex wrote:
>
> Hey Vishal,
>
> I've realised we're getting the same issues as others here, with the 
> Keywords Performance Report too. Saw the error last Friday, and again over 
> the weekend, and this morning.
>
> Has anyone got any information about the potential cause?
>
>
> On Friday, March 31, 2017 at 8:16:01 PM UTC+1, LE Max wrote:
>>
>> We have been experiencing problems for the last several hours in 
>> retrieving reports via the API. 
>>
>>  
>>
>> When we request a criteria report, we are getting the following message: 
>> 'Unable to create report, Type: 
>> ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE'
>>
>>  
>>
>> We have made repeated attempts with the same failed result. Can you 
>> please let me know if there is an issue with the system?
>>
>

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Re: Performance problems downloading criteria report via API

2017-04-03 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hi Alex,

This issue in our code base started on March 31st and continued into today. 
My team is currently in the cleanup phase of resolving this issue, so 
things should be getting better. I'll give the all clear when the error is 
completely resolved.

Best,
Nadine, AdWords API Team

On Monday, April 3, 2017 at 2:05:49 PM UTC-4, Alex wrote:
>
> Hey Vishal,
>
> I've realised we're getting the same issues as others here, with the 
> Keywords Performance Report too. Saw the error last Friday, and again over 
> the weekend, and this morning.
>
> Has anyone got any information about the potential cause?
>
>
> On Friday, March 31, 2017 at 8:16:01 PM UTC+1, LE Max wrote:
>>
>> We have been experiencing problems for the last several hours in 
>> retrieving reports via the API. 
>>
>>  
>>
>> When we request a criteria report, we are getting the following message: 
>> 'Unable to create report, Type: 
>> ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE'
>>
>>  
>>
>> We have made repeated attempts with the same failed result. Can you 
>> please let me know if there is an issue with the system?
>>
>

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https://plus.google.com/+GoogleAdsDevelopers/posts
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Re: Performance problems downloading criteria report via API

2017-04-03 Thread Alex
Hey Vishal,

I've realised we're getting the same issues as others here, with the 
Keywords Performance Report too. Saw the error last Friday, and again over 
the weekend, and this morning.

Has anyone got any information about the potential cause?


On Friday, March 31, 2017 at 8:16:01 PM UTC+1, LE Max wrote:
>
> We have been experiencing problems for the last several hours in 
> retrieving reports via the API. 
>
>  
>
> When we request a criteria report, we are getting the following message: 
> 'Unable to create report, Type: 
> ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE'
>
>  
>
> We have made repeated attempts with the same failed result. Can you please 
> let me know if there is an issue with the system?
>

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https://plus.google.com/+GoogleAdsDevelopers/posts
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Re: Performance problems downloading criteria report via API

2017-04-03 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Greetings AdWordsians,

This does appear to be an issue on our side. We're actively working on a 
solution. I'll get back to you when the problem is fully resolved.

Best,
Nadine, AdWords API Team

On Monday, April 3, 2017 at 12:10:17 PM UTC-4, Addams wrote:
>
> I was now able to run our application that pulls data from the reports API 
> successfully on 4/3/2017 at 11:56 AM EDT.  Not sure if something was fixed, 
> if the issue is just intermittent, or if I just got lucky.  Hoping the 
> issue is fixed.  Thank you.
>
> On Monday, April 3, 2017 at 8:46:50 AM UTC-4, Addams wrote:
>>
>> We are also experiencing the same error when attempting to download the 
>> KEYWORDS_PERFORMANCE_REPORT data for 4/1/2017 as well using the reports 
>> API.  We experienced this issue on 4/2/2017 at 9:03 PM EDT and again this 
>> morning, 4/3/2017 at 7:39 AM EDT.  We are currently unable to pull our 
>> reports data.  The full error is below.  Any help is greatly appreciated.. 
>>  Please let me know if I can provide you any further details.  Thank you.
>>
>>  
>> Google.Api.Ads.AdWords.Util.Reports.AdWordsReportsException: 
>> AdWordsReportsException: One or more AdWords Report download errors have 
>> occurred.
>>  
>> ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE. (Error: 
>> ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE, FieldPath: , Trigger: 
>> Unable to create report)
>>  
>>  ---> System.Net.WebException: The remote server returned an error: (500) 
>> Internal Server Error.
>>
>> On Friday, March 31, 2017 at 3:16:01 PM UTC-4, LE Max wrote:
>>>
>>> We have been experiencing problems for the last several hours in 
>>> retrieving reports via the API. 
>>>
>>>  
>>>
>>> When we request a criteria report, we are getting the following message: 
>>> 'Unable to create report, Type: 
>>> ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE'
>>>
>>>  
>>>
>>> We have made repeated attempts with the same failed result. Can you 
>>> please let me know if there is an issue with the system?
>>>
>>

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Re: Performance problems downloading criteria report via API

2017-04-03 Thread Addams
I was now able to run our application that pulls data from the reports API 
successfully on 4/3/2017 at 11:56 AM EDT.  Not sure if something was fixed, 
if the issue is just intermittent, or if I just got lucky.  Hoping the 
issue is fixed.  Thank you.

On Monday, April 3, 2017 at 8:46:50 AM UTC-4, Addams wrote:
>
> We are also experiencing the same error when attempting to download the 
> KEYWORDS_PERFORMANCE_REPORT data for 4/1/2017 as well using the reports 
> API.  We experienced this issue on 4/2/2017 at 9:03 PM EDT and again this 
> morning, 4/3/2017 at 7:39 AM EDT.  We are currently unable to pull our 
> reports data.  The full error is below.  Any help is greatly appreciated.. 
>  Please let me know if I can provide you any further details.  Thank you.
>
>  
> Google.Api.Ads.AdWords.Util.Reports.AdWordsReportsException: 
> AdWordsReportsException: One or more AdWords Report download errors have 
> occurred.
>  
> ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE. (Error: 
> ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE, FieldPath: , Trigger: 
> Unable to create report)
>  
>  ---> System.Net.WebException: The remote server returned an error: (500) 
> Internal Server Error.
>
> On Friday, March 31, 2017 at 3:16:01 PM UTC-4, LE Max wrote:
>>
>> We have been experiencing problems for the last several hours in 
>> retrieving reports via the API. 
>>
>>  
>>
>> When we request a criteria report, we are getting the following message: 
>> 'Unable to create report, Type: 
>> ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE'
>>
>>  
>>
>> We have made repeated attempts with the same failed result. Can you 
>> please let me know if there is an issue with the system?
>>
>

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Re: Performance problems downloading criteria report via API

2017-04-03 Thread Addams
We are also experiencing the same error when attempting to download the 
KEYWORDS_PERFORMANCE_REPORT data for 4/1/2017 as well using the reports 
API.  We experienced this issue on 4/2/2017 at 9:03 PM EDT and again this 
morning, 4/3/2017 at 7:39 AM EDT.  We are currently unable to pull our 
reports data.  The full error is below.  Any help is greatly appreciated.. 
 Please let me know if I can provide you any further details.  Thank you.

 
Google.Api.Ads.AdWords.Util.Reports.AdWordsReportsException: 
AdWordsReportsException: One or more AdWords Report download errors have 
occurred.
 
ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE. (Error: 
ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE, FieldPath: , Trigger: 
Unable to create report)
 
 ---> System.Net.WebException: The remote server returned an error: (500) 
Internal Server Error.

On Friday, March 31, 2017 at 3:16:01 PM UTC-4, LE Max wrote:
>
> We have been experiencing problems for the last several hours in 
> retrieving reports via the API. 
>
>  
>
> When we request a criteria report, we are getting the following message: 
> 'Unable to create report, Type: 
> ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE'
>
>  
>
> We have made repeated attempts with the same failed result. Can you please 
> let me know if there is an issue with the system?
>

-- 
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Also find us on our blog and Google+:
https://googleadsdeveloper.blogspot.com/
https://plus.google.com/+GoogleAdsDevelopers/posts
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: Performance problems downloading criteria report via API

2017-04-03 Thread Dorian Kind
Hi there,

FWIW, we're also seeing lots of these errors since Saturday.

Cheers,
Dorian

On Monday, April 3, 2017 at 6:38:09 AM UTC+2, cv wrote:
>
> Hello vishal,
>
> we are also facing same error since 31 march. We have also sent soap xml 
> to you.
>
> On Saturday, 1 April 2017 00:46:01 UTC+5:30, LE Max wrote:
>>
>> We have been experiencing problems for the last several hours in 
>> retrieving reports via the API. 
>>
>>  
>>
>> When we request a criteria report, we are getting the following message: 
>> 'Unable to create report, Type: 
>> ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE'
>>
>>  
>>
>> We have made repeated attempts with the same failed result. Can you 
>> please let me know if there is an issue with the system?
>>
>

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Re: Performance problems downloading criteria report via API

2017-04-02 Thread cv
Hello vishal,

we are also facing same error since 31 march. We have also sent soap xml to 
you.

On Saturday, 1 April 2017 00:46:01 UTC+5:30, LE Max wrote:
>
> We have been experiencing problems for the last several hours in 
> retrieving reports via the API. 
>
>  
>
> When we request a criteria report, we are getting the following message: 
> 'Unable to create report, Type: 
> ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE'
>
>  
>
> We have made repeated attempts with the same failed result. Can you please 
> let me know if there is an issue with the system?
>

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Re: Performance problems downloading criteria report via API

2017-04-02 Thread Vitaliy Shibaev
We also observe the same issue since 31 March - never seen that before:

*Google.Api.Ads.AdWords.Util.Reports.AdWordsReportsException: 
AdWordsReportsException: One or more AdWords Report download errors have 
occurred.*
*ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE. (Error: 
ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE, FieldPath: , Trigger: 
Unable to create report)*
* ---> System.Net.WebException: The remote server returned an error: (500) 
Internal Server Error.*


суббота, 1 апреля 2017 г., 1:16:01 UTC+6 пользователь LE Max написал:
>
> We have been experiencing problems for the last several hours in 
> retrieving reports via the API. 
>
>  
>
> When we request a criteria report, we are getting the following message: 
> 'Unable to create report, Type: 
> ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE'
>
>  
>
> We have made repeated attempts with the same failed result. Can you please 
> let me know if there is an issue with the system?
>

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Re: Performance problems downloading criteria report via API

2017-03-31 Thread 'Vishal Vinayak (Adwords API Team)' via AdWords API Forum
Hi,

Could you please provide me with the SOAP XML report definition, complete 
error logs and your 10 digit AdWords account ID? Please click on *Reply 
privately to author *when responding.

Regards,
Vishal, AdWords API Team

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Performance problems downloading criteria report via API

2017-03-31 Thread LE Max
 

We have been experiencing problems for the last several hours in retrieving 
reports via the API. 

 

When we request a criteria report, we are getting the following message: 
'Unable to create report, Type: 
ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE'

 

We have made repeated attempts with the same failed result. Can you please 
let me know if there is an issue with the system?

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