Re: All reports have no data but UI shows data

2019-06-10 Thread Google Ads API Forum Advisor Prod 
Hello Erik,

Both are deprecated and no longer supports from the API.

Regards,
Sai Teja, Google Ads API Team
ref:_00D1U1174p._5001UAqVhQ:ref

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Re: All reports have no data but UI shows data

2019-06-10 Thread Erik Lilja 
Hello Sai,

I'm afraid I'm still very confused. 

This blog post 

 
tells users to migrate from *Mobile App Install campaigns *to UAC. But the 
answers you've given me would indicate that *Mobile App Engagement* is the 
one that is deprecated and no longer supported from the API. 

Are these both deprecated?

On Friday, May 24, 2019 at 7:12:38 PM UTC+2, adsapiforumadvisor wrote:
>
> Hello Erik,
>
> Mobile APP engagement campaigns also deprecated and no longer supported 
> via API. Hence you can create universal APP campaigns  
> only via API.  While coming to the Mobile APP installs, it is one of the 
> UAC kind Ad which helps you to increase the APP installations for your APP 
> by advertising your APP. You could refer here for more information on 
> mobile APP install Ads 
> 
>
> Regards,
> Sai Teja, Google Ads API Team
>
> ref:_00D1U1174p._5001UAqVhQ:ref

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RE: All reports have no data but UI shows data

2019-05-24 Thread Google Ads API Forum Advisor Prod 
Hello Erik,

Mobile APP engagement campaigns also deprecated and no longer supported via 
API. Hence you can create universal APP campaigns only via API.  While coming 
to the Mobile APP installs, it is one of the UAC kind Ad which helps you to 
increase the APP installations for your APP by advertising your APP. You could 
refer here for more information on mobile APP install Ads

Regards,
Sai Teja, Google Ads API Team
ref:_00D1U1174p._5001UAqVhQ:ref

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Re: All reports have no data but UI shows data

2019-05-24 Thread Erik Lilja 
Hello Sai,

Thanks for your answer. 

Are "Mobile App Engagement" the same thing as "Mobile App Install 
Campaigns"? Could you please clarify what these two terms are and if they 
relate to each other?

On Tuesday, May 14, 2019 at 4:49:41 PM UTC+2, googleadsapi-forumadvisor 
wrote:
>
> Hello Erik,
>
> Apologies for the inconvenience. I ran the campaign performance report 
> again, It resulted zero rows for me as well. I took a close look at your 
> account and found that the 2 campaigns you have is of type "Mobile app 
> engagement" which no longer supports via API. Back in 2017 itself AdWords 
> API stopped supporting them and asked all the users to migrate to Universal 
> App Campaigns going forward as per this blog post 
> .
>  
> So, as mentioned in the blog post if you want to manage or pull reports for 
> those campaigns, create Universal APP campaigns and Once that Universal App 
> campaign is online and serving, remove the mobile app install campaign. You 
> could refer this guide 
> 
>  
> to create Universal App Campaigns(code samples also available on that 
> guide). Please let me know if you have any further questions.
>
> Regards,
> Sai Teja, Google Ads API Team
>
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog and discussion group:
> https://ads-developers.googleblog.com/search/label/google_ads_api
> https://developers.google.com/adwords/api/community/
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>
> Was your question answered? Please rate your experience with us by taking 
> a short survey.
> If not -- reply to this email and tell us what else we can do to help.
>
> Take Survey 
> 
>
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>

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RE: All reports have no data but UI shows data

2019-05-14 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum 


Hello Erik,

Apologies for the inconvenience. I ran the campaign performance report
again, It resulted zero rows for me as well. I took a close look at your
account and found that the 2 campaigns you have is of type "Mobile app
engagement" which no longer supports via API. Back in 2017 itself AdWords
API stopped supporting them and asked all the users to migrate to Universal
App Campaigns going forward as per this blog post
.
So, as mentioned in the blog post if you want to manage or pull reports for
those campaigns, create Universal APP campaigns and Once that Universal App
campaign is online and serving, remove the mobile app install campaign. You
could refer this guide

to create Universal App Campaigns(code samples also available on that
guide). Please let me know if you have any further questions.

Regards,
Sai Teja, Google Ads API Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
https://ads-developers.googleblog.com/search/label/google_ads_api
https://developers.google.com/adwords/api/community/
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Re: All reports have no data but UI shows data

2019-05-14 Thread Erik Lilja 
Hello Sai,

Aren't you contradicting yourself from versus what's said in the API docs?

*Since UAC campaigns won't support CampaignPerformanceReport you are seeing 
zero values*

This is the first row in the Reporting section of the UAC campaigns.


*Universal App campaign stats are available through Campaign Performance 
report*

Is it supported or not?

I get the same results when I use the same query as the one in the API 
documentation, it's completely empty. I made the same query as that page 
suggested but changed the duration to include 2 years of data to make sure 
anything will be returned.

curl -X 'POST' -H 'Accept: */*' -H 'Accept-Encoding: gzip, deflate' -H 
'Authorization: Bearer **' -H 'Connection: keep-alive' -H 'Content-Length: 
280' -H 'Content-Type: application/x-www-form-urlencoded' -H 'User-Agent: 
python-requests/2.21.0' -H 'clientCustomerId: 5334532570' -H 'developerToken: 
' -H 'skipReportHeader: True' -d 
'__fmt=CSV&__rdquery=%0Aselect+CampaignId%2C+CampaignName%2C+Clicks%2C%0A+++Impressions%2C+Cost+from+CAMPAIGN_PERFORMANCE_REPORT+where%0A+++AdvertisingChannelType+%3D+MULTI_CHANNEL+and%0A+++AdvertisingChannelSubType+%3D+UNIVERSAL_APP_CAMPAIGN+%0A+++%0ADURING+20170101%2C20190509%0A'
 'https://adwords.google.com/api/adwords/reportdownload/v201809'


On Monday, May 13, 2019 at 8:16:35 PM UTC+2, googleadsapi-forumadvisor 
wrote:
>
> Hello Erik,
>
> I took a look at the account: 5334532570 and found that the account has 
> only 2 UAC campaign in it. Since UAC campaigns won't support 
> CampaignPerformanceReport you are seeing zero values. You could only get 
> the reports specified here 
> 
>  
> for the UAC campaigns. Please give it a try and let me know if you are 
> having any further questions.
>
> Regards,
> Sai Teja, Google Ads API Team
>
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog and discussion group:
> https://ads-developers.googleblog.com/search/label/google_ads_api
> https://developers.google.com/adwords/api/community/
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>
> Was your question answered? Please rate your experience with us by taking 
> a short survey.
> If not -- reply to this email and tell us what else we can do to help.
>
> Take Survey 
> 
>
> Also find us on our blog and discussion group:
> http://googleadsdeveloper.blogspot.com/search/label/adwords_api
> https://developers.google.com/adwords/api/community/
>

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RE: All reports have no data but UI shows data

2019-05-13 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum 


Hello Erik,

I took a look at the account: 5334532570 and found that the account has
only 2 UAC campaign in it. Since UAC campaigns won't support
CampaignPerformanceReport you are seeing zero values. You could only get
the reports specified here

for the UAC campaigns. Please give it a try and let me know if you are
having any further questions.

Regards,
Sai Teja, Google Ads API Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
https://ads-developers.googleblog.com/search/label/google_ads_api
https://developers.google.com/adwords/api/community/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: All reports have no data but UI shows data

2019-05-13 Thread Erik Lilja 
Hello,

(sorry if this was a double post)

I ran the query again and did not receive any data. Here's the curl request 
with censored access token and developer token.

curl -X 'POST' -H 'Accept: */*' -H 'Accept-Encoding: gzip, deflate' -H 
'Authorization: Bearer ***' -H 'Connection: keep-alive' -H 
'Content-Length: 105' -H 'Content-Type: application/x-www-form-urlencoded' 
-H 'User-Agent: python-requests/2.21.0' -H 'clientCustomerId: 5334532570' 
-H 'developerToken: ***' -H 'skipReportHeader: True' -d 
'__fmt=CSV&__rdquery=SELECT+Clicks%2C+Cost%0AFROM+CAMPAIGN_PERFORMANCE_REPORT%0ADURING+20170101%2C20190509'
 
'https://adwords.google.com/api/adwords/reportdownload/v201809'

On Friday, May 10, 2019 at 8:24:51 PM UTC+2, googleadsapi-forumadvisor 
wrote:
>
> Hi Erik,
>
> I was unable to replicate these results when I tried to run the report. 
> Can you try running it again and let me know if you still see this behavior?
>
> Thanks,
> Anthony
> Google Ads API Team
>
>
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog and discussion group:
> https://ads-developers.googleblog.com/search/label/google_ads_api
> https://developers.google.com/adwords/api/community/
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>
> On 05/10/19 03:34:18 erik...@funnel.io  wrote:
>
> Hey Anthony,
>
> I'm quite sure i'm making requests to the client account. Changing to the 
> MCC ID and I get 
> ReportDefinitionError.CUSTOMER_SERVING_TYPE_REPORT_MISMATCH.
>
> On Thursday, May 9, 2019 at 7:48:37 PM UTC+2, googleadsapi-forumadvisor 
> wrote:
>
> Hi Erik,
>
> Are you making the report request from the MCC or client account? Reports 
> made from the MCC level will always return with no data.
>
> Regards,
> Anthony
> Google Ads API Team
>
>
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog and discussion group:
> https://ads-developers.googleblog.com/search/label/google_ads_api
> https://developers.google.com/adwords/api/community/
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>
> On 05/09/19 11:08:16 erik...@funnel.io wrote:
>
> Hello, we're trying to download data through the API for the 
> client 5334532570(MCC 3271672853). 
>
> The client claims there is data on the account and has provided 
> screenshots showing both impressions and clicks.
>
> I've tried multiple performance reports, but I can't see any data for the 
> account. 
>
> The query I've tried: 
>
> SELECT Clicks, Cost
> FROM ACCOUNT_PERFORMANCE_REPORT
> DURING 20170101,20190509
>
> Output:
>
> Clicks,Cost
> Total,0
>
>
> -- 
> -- 
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog:
> https://googleadsdeveloper.blogspot.com/
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>  
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> 
> .
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>

RE: All reports have no data but UI shows data

2019-05-10 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum 


Hi Erik,

I was unable to replicate these results when I tried to run the report. Can
you try running it again and let me know if you still see this behavior?

Thanks,
Anthony
Google Ads API Team


=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
https://ads-developers.googleblog.com/search/label/google_ads_api
https://developers.google.com/adwords/api/community/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 05/10/19 03:34:18 erik.li...@funnel.io wrote:

Hey Anthony,

I'm quite sure i'm making requests to the client account. Changing to the
MCC ID and I get
ReportDefinitionError.CUSTOMER_SERVING_TYPE_REPORT_MISMATCH.

On Thursday, May 9, 2019 at 7:48:37 PM UTC+2, googleadsapi-forumadvisor
wrote:

Hi Erik,

Are you making the report request from the MCC or client account? Reports
made from the MCC level will always return with no data.

Regards,
Anthony
Google Ads API Team


=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
https://ads-developers.googleblog.com/search/label/google_ads_api
https://developers.google.com/adwords/api/community/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 05/09/19 11:08:16 erik...@funnel.io wrote:

Hello, we're trying to download data through the API for the
client 5334532570(MCC 3271672853).

The client claims there is data on the account and has provided screenshots
showing both impressions and clicks.

I've tried multiple performance reports, but I can't see any data for the
account.

The query I've tried:

SELECT Clicks, Cost
FROM ACCOUNT_PERFORMANCE_REPORT
DURING 20170101,20190509

Output:

Clicks,Cost
Total,0


--
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Also find us on our blog:
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Re: All reports have no data but UI shows data

2019-05-10 Thread Erik Lilja 
Hey Anthony,

I'm quite sure i'm making requests to the client account. Changing to the 
MCC ID and I get 
ReportDefinitionError.CUSTOMER_SERVING_TYPE_REPORT_MISMATCH.

On Thursday, May 9, 2019 at 7:48:37 PM UTC+2, googleadsapi-forumadvisor 
wrote:
>
> Hi Erik,
>
> Are you making the report request from the MCC or client account? Reports 
> made from the MCC level will always return with no data.
>
> Regards,
> Anthony
> Google Ads API Team
>
>
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog and discussion group:
> https://ads-developers.googleblog.com/search/label/google_ads_api
> https://developers.google.com/adwords/api/community/
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>
> On 05/09/19 11:08:16 erik...@funnel.io  wrote:
>
> Hello, we're trying to download data through the API for the 
> client 5334532570(MCC 3271672853). 
>
> The client claims there is data on the account and has provided 
> screenshots showing both impressions and clicks.
>
> I've tried multiple performance reports, but I can't see any data for the 
> account. 
>
> The query I've tried: 
>
> SELECT Clicks, Cost
> FROM ACCOUNT_PERFORMANCE_REPORT
> DURING 20170101,20190509
>
> Output:
>
> Clicks,Cost
> Total,0
>
>
> -- 
> -- 
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog:
> https://googleadsdeveloper.blogspot.com/
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
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RE: All reports have no data but UI shows data

2019-05-09 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum 


Hi Erik,

Are you making the report request from the MCC or client account? Reports
made from the MCC level will always return with no data.

Regards,
Anthony
Google Ads API Team


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Also find us on our blog and discussion group:
https://ads-developers.googleblog.com/search/label/google_ads_api
https://developers.google.com/adwords/api/community/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 05/09/19 11:08:16 erik.li...@funnel.io wrote:

Hello, we're trying to download data through the API for the
client 5334532570(MCC 3271672853).

The client claims there is data on the account and has provided screenshots
showing both impressions and clicks.

I've tried multiple performance reports, but I can't see any data for the
account.

The query I've tried:

SELECT Clicks, Cost
FROM ACCOUNT_PERFORMANCE_REPORT
DURING 20170101,20190509

Output:

Clicks,Cost
Total,0


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