Re: Test Account Billing "Error"

2021-04-04 Thread Google Ads API Forum Advisor Prod
Hi Reik,

Thank you for bringing up this issue to our team.

I can see that you used the ListAccessibleCustomers method. However, please 
note that it will not necessarily include all accounts within the account 
hierarchy; rather, it will only include accounts where your authenticated user 
has been added with admin or other rights in the account. If you want to get 
the hierarchy of your MCC account or get those client accounts under your MCC, 
then I would suggest to refer to this document to learn how to do it.

Hope this will help. Let me know if you have questions with this suggestion.

Regards,

Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q2DK4ov:ref

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Re: Test Account Billing "Error"

2021-04-03 Thread Reik Schatz
Hi,

I am hitting the same issue when trying to create test client accounts 
under my manager. The problem with these broken test client accounts is 
that they are not properly linked to the service credentials that I am 
using.  

When I do:
customer_service = client.get_service("CustomerService")
accessible_customers = customer_service.list_accessible_customers()

these accounts do not show up. It doesn't matter if the test client account 
was created using the UI or the code example shared above. Since the 
recommendation is to use test client accounts during development, this has 
become sort of a blocker for me, as I cannot create a proper test client 
account anymore.

/Reik
On Friday, 5 March 2021 at 17:52:39 UTC+1 adsapiforumadvisor wrote:

> Hi Ryan,
>
> Thank you for reaching out. The test account does not include the billing 
> information. However, you still could create the test client account under 
> the test manager account. All the test client accounts are invisible by 
> default. To be able to see the test client accounts under the test manager 
> account, you would need to click on the down arrow next to the test manager 
> account number and then on the drop-down list click on the three vertical 
> dots icon and select cancelled accounts. If you still have issues creating 
> the test client account, please refer to this code example 
>  
> and create the test client account via the API.
>
> Thanks and regards,
> Xiaoming, Google Ads API Team
>
> [image: Google Logo] 
> Xiaoming 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2DK4ov:ref
>

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Re: Test Account Billing "Error"

2021-03-05 Thread Google Ads API Forum Advisor Prod
Hi Ryan,

Thank you for reaching out. The test account does not include the billing 
information. However, you still could create the test client account under the 
test manager account. All the test client accounts are invisible by default. To 
be able to see the test client accounts under the test manager account, you 
would need to click on the down arrow next to the test manager account number 
and then on the drop-down list click on the three vertical dots icon and select 
cancelled accounts. If you still have issues creating the test client account, 
please refer to this code example and create the test client account via the 
API.

Thanks and regards,
Xiaoming, Google Ads API Team


Xiaoming
Google Ads API Team
ref:_00D1U1174p._5004Q2DK4ov:ref

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Re: Test Account Billing "Error"

2021-03-04 Thread Ryan Jackson

Hello, 

I pasted the exact message to Google Ads as I posted here. And The Google 
Ads team referred me back to you. Is there any team at Google who can help 
solve the issue?



   - Hi Ryan,
   - 
   - Greetings from Google Ads.
   - 
   - *Query: *This email is in regards to the query you have raised about 
   Google Ads API.
   - 
   - *Conclusion:*
   - 
   - As much as I'd love to dig through your concern and resolve it at the 
   earliest, I'm afraid my expertise doesn't extend towards Google Ads API or 
   a concern beyond Google Ads. 
   - 
   - Since your query is quite out of my scope of support, I'd suggest you 
   reach out to the Google Ads API Team.
   - 
   - Hope this helps.
   - 
   - If you have any queries related to Google Ads, kindly write back to 
   the same thread with preferred time and number to call.
   - 
   - Have.a good day.
   - 
   - Sincerely,
   - --
   -  
   - *NB: If you need to reference this support ticket in the future, the 
   ID number is 2-644031471*

On Tuesday, March 2, 2021 at 9:34:22 AM UTC-5 adsapiforumadvisor wrote:

> Hi Ryan,
>
> Please reach out to the product support team regarding this concern: 
> https://support.google.com/google-ads/gethelp
>
> Feel free to contact us for Ads API related questions.
>
> Thanks,
> [image: Google Logo] 
> Lakshmi Prathipati 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2DK4ov:ref
>

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RE: Test Account Billing "Error"

2021-03-02 Thread Google Ads API Forum Advisor Prod
Hi Ryan,

Please reach out to the product support team regarding this concern: 
https://support.google.com/google-ads/gethelp

Feel free to contact us for Ads API related questions.

Thanks,

Lakshmi Prathipati
Google Ads API Team
ref:_00D1U1174p._5004Q2DK4ov:ref

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Test Account Billing "Error"

2021-03-01 Thread Ryan Jackson
After following the instructions on this page: 
https://developers.google.com/google-ads/api/docs/first-call/overview#test_account,
 
I am unable to create a child account test account since, obviously as a 
test account without billing: "Your account's access level doesn't include 
billing information. If you need access to billing, speak with your account 
admin."

How should this be resolved?

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