Re: unauthenticated for google ads api

[Johntavious Barkley]

I won't be able to quickly change the system to use the v14 apis as that 
requires a production code change, but I'll queue that change up for our 
next production release. It looks like the error has subsided for us as 
well over the past 24-ish hours. But as I understand it now, if the error 
does occur again I'll make sure that we're on v14 (or whatever's current at 
the time)  to confirm if the error happens with that setup

On Monday, September 4, 2023 at 11:58:06 AM UTC-4 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thanks for reaching out to the Google Ads API Team. I hope you are doing 
> well today.
>
> In relation to your concern, could you please confirm also that you are 
> encountering the same issue, even using the Google Ads API v14? Could you 
> also please provide the complete logs (*request* and *response* logs with 
> *request* *ID* and *request* *header* generated as shown in the 
> respective links)? This will help us to further investigate and narrow down 
> the main issue, then raise this to the wider team.
>
>
>
> Links included in this email:
>
>
>- *Request - *
>
> *https://developers.google.com/google-ads/api/docs/concepts/field-service#request*
>  
>
> 
>
>
>- *Response -  *
>
> *https://developers.google.com/google-ads/api/docs/concepts/field-service#response*
>  
>
> 
>  
>- *Request ID - *
>
> *https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id*
>  
>
> 
>  
>- *Request header *- 
>
> *https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers*
>  
>
> 
>  
>
>
>
>
> Have a great day.
>  
> This message is in relation to case "ref:_00D1U1174p._5004Q2oAGNX:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"Google Ads API and AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/7f58f099-8609-4378-96e8-ff9af51cc137n%40googlegroups.com.

Re: unauthenticated for google ads api

['Paul' via Google Ads API and AdWords API Forum]

We also observed this issue on the 
google.ads.googleads.v14.services.KeywordPlanIdeaService.GenerateKeywordHistoricalMetrics
 
method, with similar disruption end our end. Issues started on Sep 1, 
became more severe on Sep 2 and Sep 3, and finally disappeared again on Sep 
4, without any change on our side.

On Monday, September 4, 2023 at 2:35:18 PM UTC+2 Ate Fokkinga wrote:

> Hi,
>
> For us, the error has dissappeared after 5pm UTC September 3rd. We did not 
> change anything when the error started and not when the error ended. It 
> would be good to have an explanation from Google on what happened and how 
> it was resolved, since it had a pretty big impact on our customers and 
> we've also spent a large number of hours on our end making sure it wasn't 
> something in our code or infrastructure. You shouldnt need the 
> request/response logs for that, and you should be able to see these 401's 
> in the internal logging, since I could clearly see them in my own Ads API 
> metrics, see screenshot.
>
> Best
>
> On Monday, September 4, 2023 at 12:12:02 PM UTC+2 Google Ads API Forum 
> Advisor wrote:
>
>> Hi,
>>
>>  
>>
>> Thanks for getting back with us.
>>
>>  
>>
>> With regards to your concern, I can see that you are using the v13 in 
>> your requests. Can you also retry your request using the latest version 
>> (v14) and check if the error persists? This is so we could narrow down the 
>> possible cause of this error. We highly recommend migrating to a newer 
>> version as soon as possible to ensure your API access is unaffected, since 
>> v13 has already been deprecated and issuing requests to a deprecated (or 
>> sunset) version of the API may incur the risk of losing access to it. 
>>
>>  
>>
>> If the error persists after using the v14, please note that in Google Ads 
>> API perspective, we need the complete logs to be able to see if there’s an 
>> error thrown on your side and further investigate. With that being said, 
>> can you provide the complete *request* and *response* logs with *request*
>>  *ID* and *request* *header* generated as shown in the respective links 
>> with the v14? 
>>
>>  
>>
>> Links included in this email:
>>
>>- *Google Ads API - *
>>*https://developers.google.com/google-ads/api/docs/start* 
>>  
>>- *Request - *
>>
>> *https://developers.google.com/google-ads/api/docs/concepts/field-service#request*
>>  
>>
>> 
>>  
>>- *Response -  *
>>
>> *https://developers.google.com/google-ads/api/docs/concepts/field-service#response*
>>  
>>
>> 
>>  
>>- *Request ID - *
>>
>> *https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id*
>>  
>>
>> 
>>  
>>- *Request header *- 
>>
>> *https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers*
>>  
>>
>> 
>>  
>>
>>   
>> This message is in relation to case "ref:_00D1U1174p._5004Q2oAGNX:ref"
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>
>>
-- 

















*GetYourGuide Deutschland GmbH*

Sonnenburger Strasse 
73, 10437 Berlin, Germany

Geschäftsführer: Johannes Reck, Tao Tao, Nils 
Chrestin

Amtsgericht Charlottenburg HRB 132059 B; USt-IdNr. DE27645xz


 
   
   
  



-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"Google Ads API and AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/d6e76bb3-07f0-41db-92ac-71aadf967344n%40googlegroups.com.

Re: unauthenticated for google ads api

[Johntavious Barkley]

I sent a private reply, thanks

On Friday, September 1, 2023 at 7:00:30 PM UTC-4 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for raising this concern to our team.
>
> Since you're only encountering the error intermittently, can you please 
> provide the complete request and response logs with request-id where the 
> error was encountered so we can further investigate? These would greatly 
> help us in our investigation. You may send these to us via Reply privately 
> to author option.
>
> Reference links:
> request - 
> https://developers.google.com/google-ads/api/docs/concepts/field-service#request
> response - 
> https://developers.google.com/google-ads/api/docs/concepts/field-service#response
> request-id - 
> https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id
> This message is in relation to case "ref:_00D1U1174p._5004Q2oAGNX:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>  
>
>
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"Google Ads API and AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/361ad58d-dcc0-4ab4-8616-bc6030c3da06n%40googlegroups.com.

RE: unauthenticated for google ads api

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for raising this concern to our team.

Since you're only encountering the error intermittently, can you please provide 
the complete request and response logs with request-id where the error was 
encountered so we can further investigate? These would greatly help us in our 
investigation. You may send these to us via Reply privately to author option.

Reference links:
request - 
https://developers.google.com/google-ads/api/docs/concepts/field-service#request
response - 
https://developers.google.com/google-ads/api/docs/concepts/field-service#response
request-id - 
https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id

This message is in relation to case "ref:_00D1U1174p._5004Q2oAGNX:ref"

Thanks,

Google Ads API Team

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"Google Ads API and AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/DeaKW0S0BX8300v-esmpTJQWSOpB3F6M8R0w%40sfdc.net.

Re: UNAUTHENTICATED for Google Ads API

[Ate Fokkinga]

We're seeing the same errors across roughly 5% of our calls relating to 
offlineUserDataJobOperations. We're still running the v12 version of the 
API through Node.js.

This is also reported in the cloud console where our api is registered. It 
started on the 31st

It's happening for the endpoints:
/AddOfflineUserDataJobOperations
/CreateOfflineUserDataJob
/RunOfflineUserDataJob

We also made no changes to our systems or code.
On Friday, September 1, 2023 at 10:00:09 PM UTC+2 sheryan...@braze.com 
wrote:

> Hi! Seeing the same issue using the ruby client. Started yesterday around 
> 12 PM EST. Also happening in a transient manner. I have also sent an email 
> to support. 
>
> On Friday, September 1, 2023 at 3:48:52 PM UTC-4 Troy Banks wrote:
>
>> And for what it's worth, I have a request Id for one of the failed 
>> requests if that's necessary for troubleshooting
>>
>> On Friday, September 1, 2023 at 3:45:47 PM UTC-4 Troy Banks wrote:
>>
>>> Hi, starting over the past day or so, we've started getting intermittent 
>>> errors from the Google Ads API when trying to add users (operations) using 
>>> an OfflineUserDataJobServiceClient from the Java SDK. Nothing has changed 
>>> in our codebase nor with our authentication as far as I'm aware. I don't 
>>> see an outage or anything of that sort being reported on the status 
>>> dashboard. The errors don't happen for every request, but it happens enough 
>>> that it prevents us from completely uploading the intended user list size 
>>> of 1M+. It's my understanding correct that the Java SDK should refreshing 
>>> the credentials when necessary, so I'm confused why we'd get this error all 
>>> of a sudden. Thanks for any help 
>>>
>>> The request details from logs:
>>>
>>> MethodName: 
>>> google.ads.googleads.v13.services.OfflineUserDataJobService/AddOfflineUserDataJobOperations
>>> Endpoint: googleads.googleapis.com:443
>>> Headers: {developer-token=REDACTED, login-customer-id=REDACTED, 
>>> x-goog-api-client=gl-java/11.0.19 gccl/25.0.0 gapic/25.0.0 gax/2.22.0 
>>> grpc/1.52.1 pb/3.21.12}
>>>
>>> And the error we've been seeing 
>>>
>>> UNAUTHENTICATED, Fault: Request is missing required authentication 
>>> credential. Expected OAuth 2 access token, login cookie or other valid 
>>> authentication credential. See 
>>> https://developers.google.com/identity/sign-in/web/devconsole-project
>>>
>>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"Google Ads API and AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/955fbf44-7de2-41b3-a378-57d9b202499fn%40googlegroups.com.

Re: UNAUTHENTICATED for Google Ads API

[sheryan...@braze.com]

Hi! Seeing the same issue using the ruby client. Started yesterday around 
12 PM EST. Also happening in a transient manner. I have also sent an email 
to support. 

On Friday, September 1, 2023 at 3:48:52 PM UTC-4 Troy Banks wrote:

> And for what it's worth, I have a request Id for one of the failed 
> requests if that's necessary for troubleshooting
>
> On Friday, September 1, 2023 at 3:45:47 PM UTC-4 Troy Banks wrote:
>
>> Hi, starting over the past day or so, we've started getting intermittent 
>> errors from the Google Ads API when trying to add users (operations) using 
>> an OfflineUserDataJobServiceClient from the Java SDK. Nothing has changed 
>> in our codebase nor with our authentication as far as I'm aware. I don't 
>> see an outage or anything of that sort being reported on the status 
>> dashboard. The errors don't happen for every request, but it happens enough 
>> that it prevents us from completely uploading the intended user list size 
>> of 1M+. It's my understanding correct that the Java SDK should refreshing 
>> the credentials when necessary, so I'm confused why we'd get this error all 
>> of a sudden. Thanks for any help 
>>
>> The request details from logs:
>>
>> MethodName: 
>> google.ads.googleads.v13.services.OfflineUserDataJobService/AddOfflineUserDataJobOperations
>> Endpoint: googleads.googleapis.com:443
>> Headers: {developer-token=REDACTED, login-customer-id=REDACTED, 
>> x-goog-api-client=gl-java/11.0.19 gccl/25.0.0 gapic/25.0.0 gax/2.22.0 
>> grpc/1.52.1 pb/3.21.12}
>>
>> And the error we've been seeing 
>>
>> UNAUTHENTICATED, Fault: Request is missing required authentication 
>> credential. Expected OAuth 2 access token, login cookie or other valid 
>> authentication credential. See 
>> https://developers.google.com/identity/sign-in/web/devconsole-project
>>
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"Google Ads API and AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/db7f59df-6c72-4598-a64f-67a572971a0fn%40googlegroups.com.

Re: UNAUTHENTICATED for Google Ads API

[Troy Banks]

And for what it's worth, I have a request Id for one of the failed requests 
if that's necessary for troubleshooting

On Friday, September 1, 2023 at 3:45:47 PM UTC-4 Troy Banks wrote:

> Hi, starting over the past day or so, we've started getting intermittent 
> errors from the Google Ads API when trying to add users (operations) using 
> an OfflineUserDataJobServiceClient from the Java SDK. Nothing has changed 
> in our codebase nor with our authentication as far as I'm aware. I don't 
> see an outage or anything of that sort being reported on the status 
> dashboard. The errors don't happen for every request, but it happens enough 
> that it prevents us from completely uploading the intended user list size 
> of 1M+. It's my understanding correct that the Java SDK should refreshing 
> the credentials when necessary, so I'm confused why we'd get this error all 
> of a sudden. Thanks for any help 
>
> The request details from logs:
>
> MethodName: 
> google.ads.googleads.v13.services.OfflineUserDataJobService/AddOfflineUserDataJobOperations
> Endpoint: googleads.googleapis.com:443
> Headers: {developer-token=REDACTED, login-customer-id=REDACTED, 
> x-goog-api-client=gl-java/11.0.19 gccl/25.0.0 gapic/25.0.0 gax/2.22.0 
> grpc/1.52.1 pb/3.21.12}
>
> And the error we've been seeing 
>
> UNAUTHENTICATED, Fault: Request is missing required authentication 
> credential. Expected OAuth 2 access token, login cookie or other valid 
> authentication credential. See 
> https://developers.google.com/identity/sign-in/web/devconsole-project
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"Google Ads API and AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/fab29df4-821c-4012-8b31-0d1265347525n%40googlegroups.com.

UNAUTHENTICATED for Google Ads API

[Troy Banks]

Hi, starting over the past day or so, we've started getting intermittent 
errors from the Google Ads API when trying to add users (operations) using 
an OfflineUserDataJobServiceClient from the Java SDK. Nothing has changed 
in our codebase nor with our authentication as far as I'm aware. I don't 
see an outage or anything of that sort being reported on the status 
dashboard. The errors don't happen for every request, but it happens enough 
that it prevents us from completely uploading the intended user list size 
of 1M+. It's my understanding correct that the Java SDK should refreshing 
the credentials when necessary, so I'm confused why we'd get this error all 
of a sudden. Thanks for any help 

The request details from logs:

MethodName: 
google.ads.googleads.v13.services.OfflineUserDataJobService/AddOfflineUserDataJobOperations
Endpoint: googleads.googleapis.com:443
Headers: {developer-token=REDACTED, login-customer-id=REDACTED, 
x-goog-api-client=gl-java/11.0.19 gccl/25.0.0 gapic/25.0.0 gax/2.22.0 
grpc/1.52.1 pb/3.21.12}

And the error we've been seeing 

UNAUTHENTICATED, Fault: Request is missing required authentication 
credential. Expected OAuth 2 access token, login cookie or other valid 
authentication credential. See 
https://developers.google.com/identity/sign-in/web/devconsole-project

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"Google Ads API and AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/da84996d-2eb0-4d7d-a2b5-83de1dfb4f31n%40googlegroups.com.