Re: Video Performance Report Bug

2016-04-03 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum 
Hi Pablo,

Could you please send your SOAP log to me via *Reply privately to author*?
In particular, your client customer ID is needed for investigation.

Cheers,
Thanet, AdWords API Team

On Saturday, April 2, 2016 at 1:30:27 AM UTC+9, PABLO DE ASSIS wrote:
>
> Digging deeper, it looks like the api is delivering non existent adgroups 
> when we call the report with includeZeroImpressions=true.
> Weird.
>
> Em sexta-feira, 1 de abril de 2016 12:43:28 UTC-3, PABLO DE ASSIS escreveu:
>>
>> Hello,
>>
>> I am get a very weird bug right now that seems related. Some campaings 
>> are showing zero results on API v201509, while on the Adwords panel they 
>> show results. 
>> Then, when I try to use the v201603 api version, I get even weirder 
>> results. For AdGroupName I receive "X-OLD: Google Internal Only 1" 
>> (while they should be "Ampla Rosinha (In-Stream)") and the results are also 
>> empty.
>> And those results only appear if I put includeZeroImpressions to true (on 
>> v201509 I dont need to set this). Otherwise the report comes just null. No 
>> errors, at all, just nothing.
>>
>> Here is a debug of my call:
>>
>> $selector = Selector Object
>> (
>> [fields] => Array
>> (
>> [0] => AdGroupName
>> [1] => VideoViews
>> [2] => VideoViewRate
>> [3] => AverageCpv
>> [4] => Impressions
>> [5] => Clicks
>> [6] => Cost
>> [7] => Ctr
>> [8] => VideoQuartile25Rate
>> [9] => VideoQuartile50Rate
>> [10] => VideoQuartile75Rate
>> [11] => VideoQuartile100Rate
>> )
>>
>> [predicates] => Array
>> (
>> [0] => Predicate Object
>> (
>> [field] => CampaignId
>> [operator] => EQUALS
>> [values] => 342828084
>> )
>>
>> [1] => Predicate Object
>> (
>> [field] => AdGroupId
>> [operator] => EQUALS
>> [values] => 24182302164
>> )
>>
>> )
>>
>> [dateRange] => 
>> [ordering] => 
>> [paging] => 
>> )
>>
>> $videoData = > standalone='yes'?>> ctr='0.00%' videoPlayedTo25='0.00%' videoPlayedTo50='0.00%' 
>> videoPlayedTo75='0.00%' videoPlayedTo100='0.00%'/>
>>
>> $xmlVideo = SimpleXMLElement Object
>> (
>> [table] => SimpleXMLElement Object
>> (
>> [row] => SimpleXMLElement Object
>> (
>> [@attributes] => Array
>> (
>> [adGroup] => X-OLD: Google Internal Only 1
>> [views] => 0
>> [viewRate] => 0.00%
>> [avgCPV] => 0
>> [impressions] => 0
>> [clicks] => 0
>> [cost] => 0
>> [ctr] => 0.00%
>> [videoPlayedTo25] => 0.00%
>> [videoPlayedTo50] => 0.00%
>> [videoPlayedTo75] => 0.00%
>> [videoPlayedTo100] => 0.00%
>> )
>>
>> )
>>
>> )
>>
>> )
>>
>>
>> I am using the latest PHP client library.
>>
>> Tks in advance.
>> Pablo
>>
>> Em quarta-feira, 11 de novembro de 2015 03:51:59 UTC-2, Thanet Knack 
>> Praneenararat (AdWords API Team) escreveu:
>>>
>>> Hi Emad,
>>>
>>> Have you tried setting *includeZeroImpressions 
>>> *
>>>  to 
>>> true in the header of report definition request?
>>> This guide 
>>> 
>>>  
>>> might be useful to you as well.
>>>
>>> It seems your campaign got no statistics during that date period though.
>>>
>>> Best,
>>> Thanet, AdWords API Team
>>>
>>> On Wednesday, November 11, 2015 at 4:18:02 AM UTC+9, Emad Aldeen Hajjar 
>>> wrote:

 I tried googleads-php-lib-v6.5.0 and I'm getting the same issue.

 Em terça-feira, 10 de novembro de 2015 14:40:31 UTC-2, Emad Aldeen 
 Hajjar escreveu:
>
> Hey Michael,
>
> No, I got this issue in PHP client library.
>
>
>
> Em terça-feira, 10 de novembro de 2015 13:25:02 UTC-2, Michael Cloonan 
> (AdWords API Team) escreveu:
>>
>> Hello,
>>
>> Did you happen to be using the Ruby client library? I found an issue 
>> in that library that will be fixed in the next release, where this 
>> header 
>> was misspelled.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Monday, November 9, 2015 at 12:51:27 PM UTC-5, Emad Aldeen Hajjar 
>> wrote:
>>>
>>> Hello!
>>>
>>> I'm not getting any campgins when using report

Re: Video Performance Report Bug

2016-04-01 Thread PABLO DE ASSIS 
Digging deeper, it looks like the api is delivering non existent adgroups 
when we call the report with includeZeroImpressions=true.
Weird.

Em sexta-feira, 1 de abril de 2016 12:43:28 UTC-3, PABLO DE ASSIS escreveu:
>
> Hello,
>
> I am get a very weird bug right now that seems related. Some campaings are 
> showing zero results on API v201509, while on the Adwords panel they show 
> results. 
> Then, when I try to use the v201603 api version, I get even weirder 
> results. For AdGroupName I receive "X-OLD: Google Internal Only 1" (while 
> they should be "Ampla Rosinha (In-Stream)") and the results are also empty.
> And those results only appear if I put includeZeroImpressions to true (on 
> v201509 I dont need to set this). Otherwise the report comes just null. No 
> errors, at all, just nothing.
>
> Here is a debug of my call:
>
> $selector = Selector Object
> (
> [fields] => Array
> (
> [0] => AdGroupName
> [1] => VideoViews
> [2] => VideoViewRate
> [3] => AverageCpv
> [4] => Impressions
> [5] => Clicks
> [6] => Cost
> [7] => Ctr
> [8] => VideoQuartile25Rate
> [9] => VideoQuartile50Rate
> [10] => VideoQuartile75Rate
> [11] => VideoQuartile100Rate
> )
>
> [predicates] => Array
> (
> [0] => Predicate Object
> (
> [field] => CampaignId
> [operator] => EQUALS
> [values] => 342828084
> )
>
> [1] => Predicate Object
> (
> [field] => AdGroupId
> [operator] => EQUALS
> [values] => 24182302164
> )
>
> )
>
> [dateRange] => 
> [ordering] => 
> [paging] => 
> )
>
> $videoData =  standalone='yes'?> views='0' viewRate='0.00%' avgCPV='0' impressions='0' clicks='0' cost='0' 
> ctr='0.00%' videoPlayedTo25='0.00%' videoPlayedTo50='0.00%' 
> videoPlayedTo75='0.00%' videoPlayedTo100='0.00%'/>
>
> $xmlVideo = SimpleXMLElement Object
> (
> [table] => SimpleXMLElement Object
> (
> [row] => SimpleXMLElement Object
> (
> [@attributes] => Array
> (
> [adGroup] => X-OLD: Google Internal Only 1
> [views] => 0
> [viewRate] => 0.00%
> [avgCPV] => 0
> [impressions] => 0
> [clicks] => 0
> [cost] => 0
> [ctr] => 0.00%
> [videoPlayedTo25] => 0.00%
> [videoPlayedTo50] => 0.00%
> [videoPlayedTo75] => 0.00%
> [videoPlayedTo100] => 0.00%
> )
>
> )
>
> )
>
> )
>
>
> I am using the latest PHP client library.
>
> Tks in advance.
> Pablo
>
> Em quarta-feira, 11 de novembro de 2015 03:51:59 UTC-2, Thanet Knack 
> Praneenararat (AdWords API Team) escreveu:
>>
>> Hi Emad,
>>
>> Have you tried setting *includeZeroImpressions 
>> *
>>  to 
>> true in the header of report definition request?
>> This guide 
>> 
>>  
>> might be useful to you as well.
>>
>> It seems your campaign got no statistics during that date period though.
>>
>> Best,
>> Thanet, AdWords API Team
>>
>> On Wednesday, November 11, 2015 at 4:18:02 AM UTC+9, Emad Aldeen Hajjar 
>> wrote:
>>>
>>> I tried googleads-php-lib-v6.5.0 and I'm getting the same issue.
>>>
>>> Em terça-feira, 10 de novembro de 2015 14:40:31 UTC-2, Emad Aldeen 
>>> Hajjar escreveu:

 Hey Michael,

 No, I got this issue in PHP client library.



 Em terça-feira, 10 de novembro de 2015 13:25:02 UTC-2, Michael Cloonan 
 (AdWords API Team) escreveu:
>
> Hello,
>
> Did you happen to be using the Ruby client library? I found an issue 
> in that library that will be fixed in the next release, where this header 
> was misspelled.
>
> Regards,
> Mike, AdWords API Team
>
> On Monday, November 9, 2015 at 12:51:27 PM UTC-5, Emad Aldeen Hajjar 
> wrote:
>>
>> Hello!
>>
>> I'm not getting any campgins when using report definition 
>> VIDEO_PERFORMANCE_REPORT 
>> to fetch reports for videos, and the only way to receive the correct 
>> data 
>> if I select only CampaignId field but of course this dosen't help me 
>> at all because I need the rest of feilds
>> https://adwords.google.com/api/adwords/cm/v201509;>
>> 
>> CampaignId
>>

Re: Video Performance Report Bug

2016-04-01 Thread PABLO DE ASSIS 
Hello,

I am get a very weird bug right now that seems related. Some campaings are 
showing zero results on API v201509, while on the Adwords panel they show 
results. 
Then, when I try to use the v201603 api version, I get even weirder 
results. For AdGroupName I receive "X-OLD: Google Internal Only 1" (while 
they should be "Ampla Rosinha (In-Stream)") and the results are also empty.
And those results only appear if I put includeZeroImpressions to true (on 
v201509 I dont need to set this). Otherwise the report comes just null. No 
errors, at all, just nothing.

Here is a debug of my call:

$selector = Selector Object
(
[fields] => Array
(
[0] => AdGroupName
[1] => VideoViews
[2] => VideoViewRate
[3] => AverageCpv
[4] => Impressions
[5] => Clicks
[6] => Cost
[7] => Ctr
[8] => VideoQuartile25Rate
[9] => VideoQuartile50Rate
[10] => VideoQuartile75Rate
[11] => VideoQuartile100Rate
)

[predicates] => Array
(
[0] => Predicate Object
(
[field] => CampaignId
[operator] => EQUALS
[values] => 342828084
)

[1] => Predicate Object
(
[field] => AdGroupId
[operator] => EQUALS
[values] => 24182302164
)

)

[dateRange] => 
[ordering] => 
[paging] => 
)

$videoData = 

$xmlVideo = SimpleXMLElement Object
(
[table] => SimpleXMLElement Object
(
[row] => SimpleXMLElement Object
(
[@attributes] => Array
(
[adGroup] => X-OLD: Google Internal Only 1
[views] => 0
[viewRate] => 0.00%
[avgCPV] => 0
[impressions] => 0
[clicks] => 0
[cost] => 0
[ctr] => 0.00%
[videoPlayedTo25] => 0.00%
[videoPlayedTo50] => 0.00%
[videoPlayedTo75] => 0.00%
[videoPlayedTo100] => 0.00%
)

)

)

)


I am using the latest PHP client library.

Tks in advance.
Pablo

Em quarta-feira, 11 de novembro de 2015 03:51:59 UTC-2, Thanet Knack 
Praneenararat (AdWords API Team) escreveu:
>
> Hi Emad,
>
> Have you tried setting *includeZeroImpressions 
> *
>  to 
> true in the header of report definition request?
> This guide 
> 
>  
> might be useful to you as well.
>
> It seems your campaign got no statistics during that date period though.
>
> Best,
> Thanet, AdWords API Team
>
> On Wednesday, November 11, 2015 at 4:18:02 AM UTC+9, Emad Aldeen Hajjar 
> wrote:
>>
>> I tried googleads-php-lib-v6.5.0 and I'm getting the same issue.
>>
>> Em terça-feira, 10 de novembro de 2015 14:40:31 UTC-2, Emad Aldeen Hajjar 
>> escreveu:
>>>
>>> Hey Michael,
>>>
>>> No, I got this issue in PHP client library.
>>>
>>>
>>>
>>> Em terça-feira, 10 de novembro de 2015 13:25:02 UTC-2, Michael Cloonan 
>>> (AdWords API Team) escreveu:

 Hello,

 Did you happen to be using the Ruby client library? I found an issue in 
 that library that will be fixed in the next release, where this header was 
 misspelled.

 Regards,
 Mike, AdWords API Team

 On Monday, November 9, 2015 at 12:51:27 PM UTC-5, Emad Aldeen Hajjar 
 wrote:
>
> Hello!
>
> I'm not getting any campgins when using report definition 
> VIDEO_PERFORMANCE_REPORT 
> to fetch reports for videos, and the only way to receive the correct data 
> if I select only CampaignId field but of course this dosen't help me 
> at all because I need the rest of feilds
> https://adwords.google.com/api/adwords/cm/v201509;>
> 
> CampaignId
> Clicks
> VideoViews
> VideoQuartile25Rate
> VideoQuartile50Rate
> VideoQuartile75Rate
> VideoQuartile100Rate
> AverageCpv
> ConversionRate
> Conversions
> CostPerConversion
> 
> CampaignId
> IN
> 306630493
> 
> 
> 20151101
> 20151108
> 
> 
> Video Report
> VIDEO_PERFORMANCE_REPORT
> CUSTOM_DATE
> GZIPPED_XML
> 
>
>
>
> Thanks for your help!
>


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Re: Video Performance Report Bug

2015-11-10 Thread Michael Cloonan (AdWords API Team) 
Hello,

Did you happen to be using the Ruby client library? I found an issue in 
that library that will be fixed in the next release, where this header was 
misspelled.

Regards,
Mike, AdWords API Team

On Monday, November 9, 2015 at 12:51:27 PM UTC-5, Emad Aldeen Hajjar wrote:
>
> Hello!
>
> I'm not getting any campgins when using report definition 
> VIDEO_PERFORMANCE_REPORT 
> to fetch reports for videos, and the only way to receive the correct data 
> if I select only CampaignId field but of course this dosen't help me at 
> all because I need the rest of feilds
> https://adwords.google.com/api/adwords/cm/v201509
> ">
> 
> CampaignId
> Clicks
> VideoViews
> VideoQuartile25Rate
> VideoQuartile50Rate
> VideoQuartile75Rate
> VideoQuartile100Rate
> AverageCpv
> ConversionRate
> Conversions
> CostPerConversion
> 
> CampaignId
> IN
> 306630493
> 
> 
> 20151101
> 20151108
> 
> 
> Video Report
> VIDEO_PERFORMANCE_REPORT
> CUSTOM_DATE
> GZIPPED_XML
> 
>
>
>
> Thanks for your help!
>

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Re: Video Performance Report Bug

2015-11-10 Thread Emad Aldeen Hajjar 
Hey Michael,

No, I got this issue in PHP client library.



Em terça-feira, 10 de novembro de 2015 13:25:02 UTC-2, Michael Cloonan 
(AdWords API Team) escreveu:
>
> Hello,
>
> Did you happen to be using the Ruby client library? I found an issue in 
> that library that will be fixed in the next release, where this header was 
> misspelled.
>
> Regards,
> Mike, AdWords API Team
>
> On Monday, November 9, 2015 at 12:51:27 PM UTC-5, Emad Aldeen Hajjar wrote:
>>
>> Hello!
>>
>> I'm not getting any campgins when using report definition 
>> VIDEO_PERFORMANCE_REPORT 
>> to fetch reports for videos, and the only way to receive the correct data 
>> if I select only CampaignId field but of course this dosen't help me at 
>> all because I need the rest of feilds
>> https://adwords.google.com/api/adwords/cm/v201509;>
>> 
>> CampaignId
>> Clicks
>> VideoViews
>> VideoQuartile25Rate
>> VideoQuartile50Rate
>> VideoQuartile75Rate
>> VideoQuartile100Rate
>> AverageCpv
>> ConversionRate
>> Conversions
>> CostPerConversion
>> 
>> CampaignId
>> IN
>> 306630493
>> 
>> 
>> 20151101
>> 20151108
>> 
>> 
>> Video Report
>> VIDEO_PERFORMANCE_REPORT
>> CUSTOM_DATE
>> GZIPPED_XML
>> 
>>
>>
>>
>> Thanks for your help!
>>
>

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-- 
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https://plus.google.com/+GoogleAdsDevelopers/posts
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Re: Video Performance Report Bug

2015-11-10 Thread Emad Aldeen Hajjar 
I tried googleads-php-lib-v6.5.0 and I'm getting the same issue.

Em terça-feira, 10 de novembro de 2015 14:40:31 UTC-2, Emad Aldeen Hajjar 
escreveu:
>
> Hey Michael,
>
> No, I got this issue in PHP client library.
>
>
>
> Em terça-feira, 10 de novembro de 2015 13:25:02 UTC-2, Michael Cloonan 
> (AdWords API Team) escreveu:
>>
>> Hello,
>>
>> Did you happen to be using the Ruby client library? I found an issue in 
>> that library that will be fixed in the next release, where this header was 
>> misspelled.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Monday, November 9, 2015 at 12:51:27 PM UTC-5, Emad Aldeen Hajjar 
>> wrote:
>>>
>>> Hello!
>>>
>>> I'm not getting any campgins when using report definition 
>>> VIDEO_PERFORMANCE_REPORT 
>>> to fetch reports for videos, and the only way to receive the correct data 
>>> if I select only CampaignId field but of course this dosen't help me at 
>>> all because I need the rest of feilds
>>> https://adwords.google.com/api/adwords/cm/v201509;>
>>> 
>>> CampaignId
>>> Clicks
>>> VideoViews
>>> VideoQuartile25Rate
>>> VideoQuartile50Rate
>>> VideoQuartile75Rate
>>> VideoQuartile100Rate
>>> AverageCpv
>>> ConversionRate
>>> Conversions
>>> CostPerConversion
>>> 
>>> CampaignId
>>> IN
>>> 306630493
>>> 
>>> 
>>> 20151101
>>> 20151108
>>> 
>>> 
>>> Video Report
>>> VIDEO_PERFORMANCE_REPORT
>>> CUSTOM_DATE
>>> GZIPPED_XML
>>> 
>>>
>>>
>>>
>>> Thanks for your help!
>>>
>>

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Re: Video Performance Report Bug

2015-11-10 Thread Thanet Knack Praneenararat (AdWords API Team) 
Hi Emad,

Have you tried setting *includeZeroImpressions 
*
 in 
the header of report definition request?
This guide 
 
might be useful to you as well.

It seems your campaign got no statistics during that date period though.

Best,
Thanet, AdWords API Team

On Wednesday, November 11, 2015 at 4:18:02 AM UTC+9, Emad Aldeen Hajjar 
wrote:
>
> I tried googleads-php-lib-v6.5.0 and I'm getting the same issue.
>
> Em terça-feira, 10 de novembro de 2015 14:40:31 UTC-2, Emad Aldeen Hajjar 
> escreveu:
>>
>> Hey Michael,
>>
>> No, I got this issue in PHP client library.
>>
>>
>>
>> Em terça-feira, 10 de novembro de 2015 13:25:02 UTC-2, Michael Cloonan 
>> (AdWords API Team) escreveu:
>>>
>>> Hello,
>>>
>>> Did you happen to be using the Ruby client library? I found an issue in 
>>> that library that will be fixed in the next release, where this header was 
>>> misspelled.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Monday, November 9, 2015 at 12:51:27 PM UTC-5, Emad Aldeen Hajjar 
>>> wrote:

 Hello!

 I'm not getting any campgins when using report definition 
 VIDEO_PERFORMANCE_REPORT 
 to fetch reports for videos, and the only way to receive the correct data 
 if I select only CampaignId field but of course this dosen't help me 
 at all because I need the rest of feilds
 https://adwords.google.com/api/adwords/cm/v201509;>
 
 CampaignId
 Clicks
 VideoViews
 VideoQuartile25Rate
 VideoQuartile50Rate
 VideoQuartile75Rate
 VideoQuartile100Rate
 AverageCpv
 ConversionRate
 Conversions
 CostPerConversion
 
 CampaignId
 IN
 306630493
 
 
 20151101
 20151108
 
 
 Video Report
 VIDEO_PERFORMANCE_REPORT
 CUSTOM_DATE
 GZIPPED_XML
 



 Thanks for your help!

>>>

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Video Performance Report Bug

2015-11-09 Thread Emad Aldeen Hajjar 
Hello!

I'm not getting any campgins when using report definition 
VIDEO_PERFORMANCE_REPORT 
to fetch reports for videos, and the only way to receive the correct data 
if I select only CampaignId field but of course this dosen't help me at all 
because I need the rest of feilds
https://adwords.google.com/api/adwords/cm/v201509;>

CampaignId
Clicks
VideoViews
VideoQuartile25Rate
VideoQuartile50Rate
VideoQuartile75Rate
VideoQuartile100Rate
AverageCpv
ConversionRate
Conversions
CostPerConversion

CampaignId
IN
306630493


20151101
20151108


Video Report
VIDEO_PERFORMANCE_REPORT
CUSTOM_DATE
GZIPPED_XML




Thanks for your help!

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