Re: UNEXPECTED_INTERNAL_API_ERROR

[alejandro . grinberg]

Hi,

According to the link you sent, the field (numberResults) must be greater 
than* or equal *to 0. 
Beyond that, i changed the value to use 100 (instead of 0) and i still get 
the same error.

Thanks,
Alejandro

On Thursday, November 16, 2017 at 11:49:12 AM UTC-3, Josh Radcliff (AdWords 
API Team) wrote:
>
> Hi,
>
> I noticed that in your request, you are specifying the following in the 
> *paging* element:
>
> 0
>  xsi:type="xsd:int">0
>
> The numberResults 
> 
>  should 
> be a value > 0, as it indicates how many results you want returned in each 
> response (page). Could you try changing that value and let me know if you 
> still encounter the error?
>
> Thanks,
> Josh, AdWords API Team
>
> On Thursday, November 9, 2017 at 1:21:18 PM UTC-5, Shwetha Vastrad 
> (AdWords API Team) wrote:
>>
>> Hi,
>>
>> Do you consistently encounter the InternalApiError 
>> ?
>>  
>> Could you tell me if this error is seen with just this service or other 
>> services as well? This error is usually related to temporary resource 
>> related issues in the AdWords API server and retrying the request should 
>> help in getting a successful response. Could you also send over the 
>> clientCustomerIds for which you encountered this error? Please use the 
>> *Reply 
>> privately to author* option when responding.
>>
>> Thanks,
>> Shwetha, AdWords API Team.
>>
>

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UNEXPECTED_INTERNAL_API_ERROR

[alejandro . grinberg]

We are receiving an InternalApiError.UNEXPECTED_INTERNAL_API_ERROR on 
multiple requests to the API, most of them against 
CustomerFeedServiceInterfacePort.
Here are the SOAP Request and the SOAP Response

Can you please help us to diagnose what's happening?
Thanks, Alejandro

2017-11-08 19:27:04,987 [utionStrategy-1] INFO
c.g.a.a.a.l.c.A.requestInfoLogger  - Request made: Service: 
"CustomerFeedServiceInterfacePort" Method: "get" URL: 
"https://adwords.google.com/api/adwords/cm/v201705/CustomerFeedService; 
Request ID: "null" 
2017-11-08 19:27:04,996 [utionStrategy-1] WARN
c.g.a.a.a.l.c.A.soapXmlLogger  - SOAP Request:

http://schemas.xmlsoap.org/soap/envelope/; 
xmlns:xsd="http://www.w3.org/2001/XMLSchema; 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance;>

https://adwords.google.com/api/adwords/cm/v201705; 
soapenv:mustUnderstand="0">
REDACTED
REDACTED
iv (AwApi-Java, AdWords-Axis/3.4.0, 
Common-Java/3.4.0, Axis/1.4, Java/1.8.0_112, maven)
false
false



https://adwords.google.com/api/adwords/cm/v201705;>
https://adwords.google.com/api/adwords/cm/v201705; 
xsi:type="ns2:Selector">
FeedId
MatchingFunction
PlaceholderTypes
Status

Status
IN
ENABLED
REMOVED


0
0





 
2017-11-08 19:27:04,996 [utionStrategy-1] WARN
c.g.a.a.a.l.c.A.soapXmlLogger  - SOAP Response:

http://schemas.xmlsoap.org/soap/envelope/;>


soap:Server
InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro

https://adwords.google.com/api/adwords/cm/v201705;>
InternalApiError.UNEXPECTED_INTERNAL_API_ERROR 
@ 
com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro

ApiException
http://www.w3.org/2001/XMLSchema-instance; 
xsi:type="InternalApiError">



InternalApiError.UNEXPECTED_INTERNAL_API_ERROR
InternalApiError
UNEXPECTED_INTERNAL_API_ERROR







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Requests to get AdWords report time out

[Alejandro Grinberg]

We have a recurring job that runs hourly to fetch 4/5 reports from AdWords 
for a particular account. That used to take just a few seconds, and since 
yesterday its taking forever and finally times out.
We have a 20min timeout configured, it should be more than enough but its 
still failing to retrieve the data. In some cases, after a few retries 
(with exponential backoff) and several minutes it ends successfully, but 
the overall time is sometimes more than 1 or 2 hours (taking into account 
the retries).

We were able to reproduce this behavior with a CURL (so its not something 
related with our application). Also, we have several accounts fetching 
reports daily / hourly, and this is the only one causing issues.
It seems like its not related to one particular report type.

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