I was helping one of my customers who has an office in another state.
They just got Frontier DSL Installed, they should have a /30 available
to them. It looks like it wasn't provisioned correctly, as traceroute
shows it's looping in the Frontier Network. They got the frontier Tech
back on site and had his laptop plugged in, we were on the phone with him.
Frontier: 'I connected to the WIFI and it's working fine, that's usually
how I know it's working'
Us: 'Try setting your laptop to the static IP Address we are supposed to
have'
'Ok'
'Can your laptop get out to the internet'?
'No'
'I think that it's not provisioned correctly for the /30'
'I'm not even sure who to call for that. The Group that used to do
Static IP Addressing is gone, the Internet help desk is gone, There's no
One left. I'll have to call my supervisor and see if we can find
someone to call'
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