Re: [AFMUG] Platypus Help
If you do any kind of custom reports, the templates typically get wiped whenever you upgrade. Pretty amazing, actually. Chris Wright Network Administrator From: Af [mailto:af-boun...@afmug.com] On Behalf Of Mike Hammett Sent: Tuesday, November 14, 2017 10:09 AM To: af@afmug.com Subject: Re: [AFMUG] Platypus Help *sigh* I finally got to someone else's PC and it became self-evident. Somehow the server's IP changed, which is why no one would connect. Somehow the one user I was working with lost their ODBC connection. Now people can connect. I heard there has been an issue getting reports, but I suppose more on that later. - Mike Hammett <http://www.ics-il.com/> Intelligent Computing Solutions <https://www.facebook.com/ICSIL> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> <https://www.linkedin.com/company/intelligent-computing-solutions> <https://twitter.com/ICSIL> <http://www.midwest-ix.com/> Midwest Internet Exchange <https://www.facebook.com/mdwestix> <https://www.linkedin.com/company/midwest-internet-exchange> <https://twitter.com/mdwestix> <http://www.thebrotherswisp.com/> The Brothers WISP <https://www.facebook.com/thebrotherswisp> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> _ From: "Darren Shea" <darr...@ecpi.com> To: af@afmug.com Sent: Tuesday, November 14, 2017 11:59:54 AM Subject: Re: [AFMUG] Platypus Help Mike, On a Windows system, you’d find the ODBC config in “Windows Administrative Tools” -> ODBC Data Sources (32-bit). Look in the System DSN tab. When I install the client, one of the earliest steps in the installation is configuring the server access – there is a Test Database Connection step that will tell you if the client machine can successfully connect to the database. If that’s good, then you should be fine. When you launch the client software, does it ask which database you want to use, or does it go to the Platypus window with the Login dialog box? n Darren From: Af [mailto:af-boun...@afmug.com] On Behalf Of Mike Hammett Sent: Tuesday, November 14, 2017 11:50 AM To: af@afmug.com Subject: Re: [AFMUG] Platypus Help On the client side, I don't see where the ODBC points to the server. Where do I find that? I've successfully created a new user in SQL and got the client installed on the server to at least connect to the system. I don't have a Plat login, so I can't do anything there, but I got that far at least. I don't know how to check the clients are talking to the right place. - Mike Hammett <http://www.ics-il.com/> Intelligent Computing Solutions <https://www.facebook.com/ICSIL> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> <https://www.linkedin.com/company/intelligent-computing-solutions> <https://twitter.com/ICSIL> <http://www.midwest-ix.com/> Midwest Internet Exchange <https://www.facebook.com/mdwestix> <https://www.linkedin.com/company/midwest-internet-exchange> <https://twitter.com/mdwestix> <http://www.thebrotherswisp.com/> The Brothers WISP <https://www.facebook.com/thebrotherswisp> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> _ From: "Adam Moffett" <dmmoff...@gmail.com> To: af@afmug.com Sent: Tuesday, November 14, 2017 11:13:24 AM Subject: Re: [AFMUG] Platypus Help Tucows support is pretty responsive (assuming they're paying for it). That said, the client is a front end for an MSSQL database. If the MSSQL database is up and the client has the correct ODBC source set up, then that's like 90% of it. -- Original Message -- From: "Mike Hammett" <af...@ics-il.net> To: af@afmug.com Sent: 11/14/2017 12:10:56 PM Subject: [AFMUG] Platypus Help Do any of you with experience with Platypus have a few minutes? A client of mine has a down Platypus system and with my first experience with Platypus being a non-functional system, I'm not sure how a few things are supposed to work. - Mike Hammett <http://www.ics-il.com/> Intelligent Computing Solutions <https://www.facebook.com/ICSIL> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> <https://www.linkedin.com/company/intelligent-computing-solutions> <https://twitter.com/ICSIL> <http://www.midwest-ix.com/> Midwest Internet Exchange <https://www.facebook.com/mdwestix> <https://www.linkedin.com/company/midwest-internet-exchange> <https://twitter.com/mdwestix> <http://www.thebrotherswisp.com/> The Brothers WISP <https://www.facebook.com/thebrotherswisp> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
Re: [AFMUG] Platypus Help
*sigh* I finally got to someone else's PC and it became self-evident. Somehow the server's IP changed, which is why no one would connect. Somehow the one user I was working with lost their ODBC connection. Now people can connect. I heard there has been an issue getting reports, but I suppose more on that later. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Darren Shea" <darr...@ecpi.com> To: af@afmug.com Sent: Tuesday, November 14, 2017 11:59:54 AM Subject: Re: [AFMUG] Platypus Help Mike, On a Windows system, you’d find the ODBC config in “Windows Administrative Tools” -> ODBC Data Sources (32-bit). Look in the System DSN tab. When I install the client, one of the earliest steps in the installation is configuring the server access – there is a Test Database Connection step that will tell you if the client machine can successfully connect to the database. If that’s good, then you should be fine. When you launch the client software, does it ask which database you want to use, or does it go to the Platypus window with the Login dialog box? n Darren From: Af [mailto:af-boun...@afmug.com] On Behalf Of Mike Hammett Sent: Tuesday, November 14, 2017 11:50 AM To: af@afmug.com Subject: Re: [AFMUG] Platypus Help On the client side, I don't see where the ODBC points to the server. Where do I find that? I've successfully created a new user in SQL and got the client installed on the server to at least connect to the system. I don't have a Plat login, so I can't do anything there, but I got that far at least. I don't know how to check the clients are talking to the right place. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Adam Moffett" < dmmoff...@gmail.com > To: af@afmug.com Sent: Tuesday, November 14, 2017 11:13:24 AM Subject: Re: [AFMUG] Platypus Help Tucows support is pretty responsive (assuming they're paying for it). That said, the client is a front end for an MSSQL database. If the MSSQL database is up and the client has the correct ODBC source set up, then that's like 90% of it. -- Original Message -- From: "Mike Hammett" < af...@ics-il.net > To: af@afmug.com Sent: 11/14/2017 12:10:56 PM Subject: [AFMUG] Platypus Help Do any of you with experience with Platypus have a few minutes? A client of mine has a down Platypus system and with my first experience with Platypus being a non-functional system, I'm not sure how a few things are supposed to work. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP
Re: [AFMUG] Platypus Help
I haven't used Plat in 3 years, but I thought when you opened the client there was a drop down where you could select an ODBC connection. One thing I remember pretty clearly is if you run the installer for the client there's a place in the setup wizard to add the server IP, SQL user, etc. -- Original Message -- From: "Mike Hammett" <af...@ics-il.net> To: af@afmug.com Sent: 11/14/2017 12:50:12 PM Subject: Re: [AFMUG] Platypus Help On the client side, I don't see where the ODBC points to the server. Where do I find that? I've successfully created a new user in SQL and got the client installed on the server to at least connect to the system. I don't have a Plat login, so I can't do anything there, but I got that far at least. I don't know how to check the clients are talking to the right place. - Mike Hammett Intelligent Computing Solutions <http://www.ics-il.com/> <https://www.facebook.com/ICSIL> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> <https://www.linkedin.com/company/intelligent-computing-solutions> <https://twitter.com/ICSIL> Midwest Internet Exchange <http://www.midwest-ix.com/> <https://www.facebook.com/mdwestix> <https://www.linkedin.com/company/midwest-internet-exchange> <https://twitter.com/mdwestix> The Brothers WISP <http://www.thebrotherswisp.com/> <https://www.facebook.com/thebrotherswisp> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> From: "Adam Moffett" <dmmoff...@gmail.com> To: af@afmug.com Sent: Tuesday, November 14, 2017 11:13:24 AM Subject: Re: [AFMUG] Platypus Help Tucows support is pretty responsive (assuming they're paying for it). That said, the client is a front end for an MSSQL database. If the MSSQL database is up and the client has the correct ODBC source set up, then that's like 90% of it. -- Original Message -- From: "Mike Hammett" <af...@ics-il.net> To: af@afmug.com Sent: 11/14/2017 12:10:56 PM Subject: [AFMUG] Platypus Help Do any of you with experience with Platypus have a few minutes? A client of mine has a down Platypus system and with my first experience with Platypus being a non-functional system, I'm not sure how a few things are supposed to work. - Mike Hammett Intelligent Computing Solutions <http://www.ics-il.com/> <https://www.facebook.com/ICSIL> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> <https://www.linkedin.com/company/intelligent-computing-solutions> <https://twitter.com/ICSIL> Midwest Internet Exchange <http://www.midwest-ix.com/> <https://www.facebook.com/mdwestix> <https://www.linkedin.com/company/midwest-internet-exchange> <https://twitter.com/mdwestix> The Brothers WISP <http://www.thebrotherswisp.com/> <https://www.facebook.com/thebrotherswisp> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
Re: [AFMUG] Platypus Help
Mike, On a Windows system, you’d find the ODBC config in “Windows Administrative Tools” -> ODBC Data Sources (32-bit). Look in the System DSN tab. When I install the client, one of the earliest steps in the installation is configuring the server access – there is a Test Database Connection step that will tell you if the client machine can successfully connect to the database. If that’s good, then you should be fine. When you launch the client software, does it ask which database you want to use, or does it go to the Platypus window with the Login dialog box? n Darren From: Af [mailto:af-boun...@afmug.com] On Behalf Of Mike Hammett Sent: Tuesday, November 14, 2017 11:50 AM To: af@afmug.com Subject: Re: [AFMUG] Platypus Help On the client side, I don't see where the ODBC points to the server. Where do I find that? I've successfully created a new user in SQL and got the client installed on the server to at least connect to the system. I don't have a Plat login, so I can't do anything there, but I got that far at least. I don't know how to check the clients are talking to the right place. - Mike Hammett <http://www.ics-il.com/> Intelligent Computing Solutions <https://www.facebook.com/ICSIL> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> <https://www.linkedin.com/company/intelligent-computing-solutions> <https://twitter.com/ICSIL> <http://www.midwest-ix.com/> Midwest Internet Exchange <https://www.facebook.com/mdwestix> <https://www.linkedin.com/company/midwest-internet-exchange> <https://twitter.com/mdwestix> <http://www.thebrotherswisp.com/> The Brothers WISP <https://www.facebook.com/thebrotherswisp> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> _ From: "Adam Moffett" <dmmoff...@gmail.com> To: af@afmug.com Sent: Tuesday, November 14, 2017 11:13:24 AM Subject: Re: [AFMUG] Platypus Help Tucows support is pretty responsive (assuming they're paying for it). That said, the client is a front end for an MSSQL database. If the MSSQL database is up and the client has the correct ODBC source set up, then that's like 90% of it. -- Original Message -- From: "Mike Hammett" <af...@ics-il.net> To: af@afmug.com Sent: 11/14/2017 12:10:56 PM Subject: [AFMUG] Platypus Help Do any of you with experience with Platypus have a few minutes? A client of mine has a down Platypus system and with my first experience with Platypus being a non-functional system, I'm not sure how a few things are supposed to work. - Mike Hammett <http://www.ics-il.com/> Intelligent Computing Solutions <https://www.facebook.com/ICSIL> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> <https://www.linkedin.com/company/intelligent-computing-solutions> <https://twitter.com/ICSIL> <http://www.midwest-ix.com/> Midwest Internet Exchange <https://www.facebook.com/mdwestix> <https://www.linkedin.com/company/midwest-internet-exchange> <https://twitter.com/mdwestix> <http://www.thebrotherswisp.com/> The Brothers WISP <https://www.facebook.com/thebrotherswisp> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
Re: [AFMUG] Platypus Help
On the client side, I don't see where the ODBC points to the server. Where do I find that? I've successfully created a new user in SQL and got the client installed on the server to at least connect to the system. I don't have a Plat login, so I can't do anything there, but I got that far at least. I don't know how to check the clients are talking to the right place. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Adam Moffett" <dmmoff...@gmail.com> To: af@afmug.com Sent: Tuesday, November 14, 2017 11:13:24 AM Subject: Re: [AFMUG] Platypus Help Tucows support is pretty responsive (assuming they're paying for it). That said, the client is a front end for an MSSQL database. If the MSSQL database is up and the client has the correct ODBC source set up, then that's like 90% of it. -- Original Message -- From: "Mike Hammett" < af...@ics-il.net > To: af@afmug.com Sent: 11/14/2017 12:10:56 PM Subject: [AFMUG] Platypus Help Do any of you with experience with Platypus have a few minutes? A client of mine has a down Platypus system and with my first experience with Platypus being a non-functional system, I'm not sure how a few things are supposed to work. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP
Re: [AFMUG] Platypus Help
I have no idea if they're paying for it. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Adam Moffett" <dmmoff...@gmail.com> To: af@afmug.com Sent: Tuesday, November 14, 2017 11:13:24 AM Subject: Re: [AFMUG] Platypus Help Tucows support is pretty responsive (assuming they're paying for it). That said, the client is a front end for an MSSQL database. If the MSSQL database is up and the client has the correct ODBC source set up, then that's like 90% of it. -- Original Message -- From: "Mike Hammett" < af...@ics-il.net > To: af@afmug.com Sent: 11/14/2017 12:10:56 PM Subject: [AFMUG] Platypus Help Do any of you with experience with Platypus have a few minutes? A client of mine has a down Platypus system and with my first experience with Platypus being a non-functional system, I'm not sure how a few things are supposed to work. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP
Re: [AFMUG] Platypus Help
Tucows support is pretty responsive (assuming they're paying for it). That said, the client is a front end for an MSSQL database. If the MSSQL database is up and the client has the correct ODBC source set up, then that's like 90% of it. -- Original Message -- From: "Mike Hammett" <af...@ics-il.net> To: af@afmug.com Sent: 11/14/2017 12:10:56 PM Subject: [AFMUG] Platypus Help Do any of you with experience with Platypus have a few minutes? A client of mine has a down Platypus system and with my first experience with Platypus being a non-functional system, I'm not sure how a few things are supposed to work. - Mike Hammett Intelligent Computing Solutions <http://www.ics-il.com/> <https://www.facebook.com/ICSIL> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> <https://www.linkedin.com/company/intelligent-computing-solutions> <https://twitter.com/ICSIL> Midwest Internet Exchange <http://www.midwest-ix.com/> <https://www.facebook.com/mdwestix> <https://www.linkedin.com/company/midwest-internet-exchange> <https://twitter.com/mdwestix> The Brothers WISP <http://www.thebrotherswisp.com/> <https://www.facebook.com/thebrotherswisp> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
[AFMUG] Platypus Help
Do any of you with experience with Platypus have a few minutes? A client of mine has a down Platypus system and with my first experience with Platypus being a non-functional system, I'm not sure how a few things are supposed to work. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP
