Re: [Agilo for Trac] Ticket report links missing in sidebar

2015-02-19 Thread Stefano Rago
Hi Magda,

could you please send us the content of your trac.ini file and the content of 
the /about page when logged in with TRAC_ADMIN permissions?

Please make sure to remove any sensitive information first!

Thanks,

Stefano Rago

 On 12 Feb 2015, at 18:01, Magdalena Soyka magdalena.so...@gmail.com wrote:
 
 hi stefano,
 
 so dumping the response from 
 $(.tree.tickets).load(url + /report... 
 reveals the html for the Verfügbare Berichte page where the list 
 .tickets.tree is already emtpy!
 
 but when i go to the page myself (trac/151/report) the reports are all 
 available!
 
 thanks for looking into that!
 magda
 
 
 
 On Thursday, February 12, 2015 at 5:43:45 PM UTC+1, Magdalena Soyka wrote:
 no errors!
 
 Am Donnerstag, 12. Februar 2015 17:39:17 UTC+1 schrieb Stefano Rago:
 Hi Magda,
 
 On 12 Feb 2015, at 17:36, Magdalena Soyka magdale...@gmail.com  wrote:
 
 to clarify: not the sidebar is missing, just the the links under the 
 headline Tickets. 
 wiki links and create ticket links are all there! but thanks i wasn't aware 
 of this functionality!
 
 
 
 
 thanks for the clarification, I misread your previous mail. So you don’t see 
 any error in the Javascript console then?
 
 
 Stefano
 
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Re: [Agilo for Trac] Ticket report links missing in sidebar

2015-02-19 Thread Magdalena Soyka
Hi Stefano,

I was just about to write: after updating to agilo 1.3.14 the issue seems 
resolved.
Thanks and have a nice day!
Magda




Am Donnerstag, 19. Februar 2015 09:18:48 UTC schrieb Stefano Rago:

 Hi Magda,

 could you please send us the content of your trac.ini file and the content 
 of the /about page when logged in with TRAC_ADMIN permissions?

 Please make sure to remove any sensitive information first!

 Thanks,

 Stefano Rago

 On 12 Feb 2015, at 18:01, Magdalena Soyka magdale...@gmail.com 
 javascript: wrote:

 hi stefano,

 so dumping the response from  

 $(.tree.tickets).load(url + /report... 
 reveals the html for the Verfügbare Berichte page where the list 
 .tickets.tree is already emtpy!

 but when i go to the page myself (trac/151/report) the reports are all 
 available!

 thanks for looking into that!
 magda


 On Thursday, February 12, 2015 at 5:43:45 PM UTC+1, Magdalena Soyka wrote:

 no errors!

 Am Donnerstag, 12. Februar 2015 17:39:17 UTC+1 schrieb Stefano Rago:

 Hi Magda,

 On 12 Feb 2015, at 17:36, Magdalena Soyka magdale...@gmail.com wrote:

 to clarify: not the sidebar is missing, just the the links under the 
 headline Tickets. 
 wiki links and create ticket links are all there! but thanks i wasn't 
 aware of this functionality!



 thanks for the clarification, I misread your previous mail. So you don’t 
 see any error in the Javascript console then?


 Stefano


 -- 
 -- 
 Follow Agilo on Twitter: http://twitter.com/agilofortrac
 Please support us by reviewing and voting on: 
 http://userstories.com/products/8-agilo-for-scrum 
 http://ohloh.net/p/agilo-trac
 http://freshmeat.net/projects/agiloforscrum
  
 You have received this message because you are subscribed to
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 supporting Agilo for Trac users and is moderated by
 Agilo Software GmbH http://www.agilosoftware.com.
  
 To post to this group, send email to ag...@googlegroups.com javascript:
 To unsubscribe from this group, send an email to
 agilo+un...@googlegroups.com javascript:
 For more options, visit this group at
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Re: [Agilo for Trac] Ticket report links missing in sidebar

2015-02-12 Thread Stefano Rago
Hi Magda,

we’ll come back to you asap to help you debugging the issue. In the meantime I 
just want to make sure that the most basic possibilities are ruled out:

are you aware that the sidebar can be hidden by clicking on the right border? 
If that’s what happened, then you can show it again by clicking in the leftmost 
area of the browser window.

If that’s not the case, please check your javascript console and send us what 
you find.

Cheers,

Stefano

 On 12 Feb 2015, at 17:22, Magdalena Soyka magdalena.so...@gmail.com wrote:
 
 hello,
 
 in two of our trac environments the report links in the left sidebar are 
 suddenly gone! this happened supposably after adding tasks and story tickets.
 i can't reproduce the error though (i will try though). right now i am 
 inserting the links manually if the html list is empty (sidebar.js) but since 
 we will change reports in the future this is only a temporary fix. any ideas 
 why that could have happened or pointers to where i should start debugging?
 
 thanks
 magda
 
 trac 1.0.1
 agilo 1.3.13
 
 
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 -- 
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 http://twitter.com/agilofortrac
 Please support us by reviewing and voting on: 
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 http://userstories.com/products/8-agilo-for-scrum 
 http://ohloh.net/p/agilo-trac http://ohloh.net/p/agilo-trac
 http://freshmeat.net/projects/agiloforscrum 
 http://freshmeat.net/projects/agiloforscrum
  
 You have received this message because you are subscribed to
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Re: [Agilo for Trac] Ticket report links missing in sidebar

2015-02-12 Thread Magdalena Soyka
no errors!

Am Donnerstag, 12. Februar 2015 17:39:17 UTC+1 schrieb Stefano Rago:

 Hi Magda,

 On 12 Feb 2015, at 17:36, Magdalena Soyka magdale...@gmail.com 
 javascript: wrote:

 to clarify: not the sidebar is missing, just the the links under the 
 headline Tickets. 
 wiki links and create ticket links are all there! but thanks i wasn't 
 aware of this functionality!



 thanks for the clarification, I misread your previous mail. So you don’t 
 see any error in the Javascript console then?


 Stefano


-- 
-- 
Follow Agilo on Twitter: http://twitter.com/agilofortrac
Please support us by reviewing and voting on: 
http://userstories.com/products/8-agilo-for-scrum 
http://ohloh.net/p/agilo-trac
http://freshmeat.net/projects/agiloforscrum

You have received this message because you are subscribed to
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Re: [Agilo for Trac] Ticket report links missing in sidebar

2015-02-12 Thread Magdalena Soyka
Hi again,

to clarify: not the sidebar is missing, just the the links under the 
headline Tickets. 
wiki links and create ticket links are all there! but thanks i wasn't aware 
of this functionality!

regards,
magda

Am Donnerstag, 12. Februar 2015 17:29:52 UTC+1 schrieb Stefano Rago:

 Hi Magda,

 we’ll come back to you asap to help you debugging the issue. In the 
 meantime I just want to make sure that the most basic possibilities are 
 ruled out:

 are you aware that the sidebar can be hidden by clicking on the right 
 border? If that’s what happened, then you can show it again by clicking in 
 the leftmost area of the browser window.

 If that’s not the case, please check your javascript console and send us 
 what you find.

 Cheers,

 Stefano

 On 12 Feb 2015, at 17:22, Magdalena Soyka magdale...@gmail.com 
 javascript: wrote:

 hello,

 in two of our trac environments the report links in the left sidebar are 
 suddenly gone! this happened supposably after adding tasks and story 
 tickets.
 i can't reproduce the error though (i will try though). right now i am 
 inserting the links manually if the html list is empty (sidebar.js) but 
 since we will change reports in the future this is only a temporary fix. 
 any ideas why that could have happened or pointers to where i should start 
 debugging?

 thanks
 magda

 trac 1.0.1
 agilo 1.3.13


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 Please support us by reviewing and voting on: 
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 http://freshmeat.net/projects/agiloforscrum
  
 You have received this message because you are subscribed to
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 Agilo Software GmbH http://www.agilosoftware.com.
  
 To post to this group, send email to ag...@googlegroups.com javascript:
 To unsubscribe from this group, send an email to
 agilo+un...@googlegroups.com javascript:
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Re: [Agilo for Trac] Ticket report links missing in sidebar

2015-02-12 Thread Magdalena Soyka
hi stefano,

so dumping the response from  

$(.tree.tickets).load(url + /report... 
reveals the html for the Verfügbare Berichte page where the list 
.tickets.tree is already emtpy!

but when i go to the page myself (trac/151/report) the reports are all 
available!

thanks for looking into that!
magda


On Thursday, February 12, 2015 at 5:43:45 PM UTC+1, Magdalena Soyka wrote:

 no errors!

 Am Donnerstag, 12. Februar 2015 17:39:17 UTC+1 schrieb Stefano Rago:

 Hi Magda,

 On 12 Feb 2015, at 17:36, Magdalena Soyka magdale...@gmail.com wrote:

 to clarify: not the sidebar is missing, just the the links under the 
 headline Tickets. 
 wiki links and create ticket links are all there! but thanks i wasn't 
 aware of this functionality!



 thanks for the clarification, I misread your previous mail. So you don’t 
 see any error in the Javascript console then?


 Stefano



-- 
-- 
Follow Agilo on Twitter: http://twitter.com/agilofortrac
Please support us by reviewing and voting on: 
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http://freshmeat.net/projects/agiloforscrum

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