Re: [Agilo for Trac] Ticket report links missing in sidebar
Hi Magda, could you please send us the content of your trac.ini file and the content of the /about page when logged in with TRAC_ADMIN permissions? Please make sure to remove any sensitive information first! Thanks, Stefano Rago On 12 Feb 2015, at 18:01, Magdalena Soyka magdalena.so...@gmail.com wrote: hi stefano, so dumping the response from $(.tree.tickets).load(url + /report... reveals the html for the Verfügbare Berichte page where the list .tickets.tree is already emtpy! but when i go to the page myself (trac/151/report) the reports are all available! thanks for looking into that! magda On Thursday, February 12, 2015 at 5:43:45 PM UTC+1, Magdalena Soyka wrote: no errors! Am Donnerstag, 12. Februar 2015 17:39:17 UTC+1 schrieb Stefano Rago: Hi Magda, On 12 Feb 2015, at 17:36, Magdalena Soyka magdale...@gmail.com wrote: to clarify: not the sidebar is missing, just the the links under the headline Tickets. wiki links and create ticket links are all there! but thanks i wasn't aware of this functionality! thanks for the clarification, I misread your previous mail. So you don’t see any error in the Javascript console then? Stefano -- -- Follow Agilo on Twitter: http://twitter.com/agilofortrac http://twitter.com/agilofortrac Please support us by reviewing and voting on: http://userstories.com/products/8-agilo-for-scrum http://userstories.com/products/8-agilo-for-scrum http://ohloh.net/p/agilo-trac http://ohloh.net/p/agilo-trac http://freshmeat.net/projects/agiloforscrum http://freshmeat.net/projects/agiloforscrum You have received this message because you are subscribed to the Agilo for Trac Google Group. This group is focused on supporting Agilo for Trac users and is moderated by Agilo Software GmbH http://www.agilosoftware.com http://www.agilosoftware.com/. To post to this group, send email to agilo@googlegroups.com To unsubscribe from this group, send an email to agilo+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/agilo http://groups.google.com/group/agilo --- You received this message because you are subscribed to the Google Groups Agilo for Trac group. To unsubscribe from this group and stop receiving emails from it, send an email to agilo+unsubscr...@googlegroups.com mailto:agilo+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout https://groups.google.com/d/optout. -- -- Follow Agilo on Twitter: http://twitter.com/agilofortrac Please support us by reviewing and voting on: http://userstories.com/products/8-agilo-for-scrum http://ohloh.net/p/agilo-trac http://freshmeat.net/projects/agiloforscrum You have received this message because you are subscribed to the Agilo for Trac Google Group. This group is focused on supporting Agilo for Trac users and is moderated by Agilo Software GmbH http://www.agilosoftware.com. To post to this group, send email to agilo@googlegroups.com To unsubscribe from this group, send an email to agilo+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/agilo --- You received this message because you are subscribed to the Google Groups Agilo for Trac group. To unsubscribe from this group and stop receiving emails from it, send an email to agilo+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: [Agilo for Trac] Ticket report links missing in sidebar
Hi Stefano, I was just about to write: after updating to agilo 1.3.14 the issue seems resolved. Thanks and have a nice day! Magda Am Donnerstag, 19. Februar 2015 09:18:48 UTC schrieb Stefano Rago: Hi Magda, could you please send us the content of your trac.ini file and the content of the /about page when logged in with TRAC_ADMIN permissions? Please make sure to remove any sensitive information first! Thanks, Stefano Rago On 12 Feb 2015, at 18:01, Magdalena Soyka magdale...@gmail.com javascript: wrote: hi stefano, so dumping the response from $(.tree.tickets).load(url + /report... reveals the html for the Verfügbare Berichte page where the list .tickets.tree is already emtpy! but when i go to the page myself (trac/151/report) the reports are all available! thanks for looking into that! magda On Thursday, February 12, 2015 at 5:43:45 PM UTC+1, Magdalena Soyka wrote: no errors! Am Donnerstag, 12. Februar 2015 17:39:17 UTC+1 schrieb Stefano Rago: Hi Magda, On 12 Feb 2015, at 17:36, Magdalena Soyka magdale...@gmail.com wrote: to clarify: not the sidebar is missing, just the the links under the headline Tickets. wiki links and create ticket links are all there! but thanks i wasn't aware of this functionality! thanks for the clarification, I misread your previous mail. So you don’t see any error in the Javascript console then? Stefano -- -- Follow Agilo on Twitter: http://twitter.com/agilofortrac Please support us by reviewing and voting on: http://userstories.com/products/8-agilo-for-scrum http://ohloh.net/p/agilo-trac http://freshmeat.net/projects/agiloforscrum You have received this message because you are subscribed to the Agilo for Trac Google Group. This group is focused on supporting Agilo for Trac users and is moderated by Agilo Software GmbH http://www.agilosoftware.com. To post to this group, send email to ag...@googlegroups.com javascript: To unsubscribe from this group, send an email to agilo+un...@googlegroups.com javascript: For more options, visit this group at http://groups.google.com/group/agilo --- You received this message because you are subscribed to the Google Groups Agilo for Trac group. To unsubscribe from this group and stop receiving emails from it, send an email to agilo+un...@googlegroups.com javascript:. For more options, visit https://groups.google.com/d/optout. -- -- Follow Agilo on Twitter: http://twitter.com/agilofortrac Please support us by reviewing and voting on: http://userstories.com/products/8-agilo-for-scrum http://ohloh.net/p/agilo-trac http://freshmeat.net/projects/agiloforscrum You have received this message because you are subscribed to the Agilo for Trac Google Group. This group is focused on supporting Agilo for Trac users and is moderated by Agilo Software GmbH http://www.agilosoftware.com. To post to this group, send email to agilo@googlegroups.com To unsubscribe from this group, send an email to agilo+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/agilo --- You received this message because you are subscribed to the Google Groups Agilo for Trac group. To unsubscribe from this group and stop receiving emails from it, send an email to agilo+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: [Agilo for Trac] Ticket report links missing in sidebar
Hi Magda, we’ll come back to you asap to help you debugging the issue. In the meantime I just want to make sure that the most basic possibilities are ruled out: are you aware that the sidebar can be hidden by clicking on the right border? If that’s what happened, then you can show it again by clicking in the leftmost area of the browser window. If that’s not the case, please check your javascript console and send us what you find. Cheers, Stefano On 12 Feb 2015, at 17:22, Magdalena Soyka magdalena.so...@gmail.com wrote: hello, in two of our trac environments the report links in the left sidebar are suddenly gone! this happened supposably after adding tasks and story tickets. i can't reproduce the error though (i will try though). right now i am inserting the links manually if the html list is empty (sidebar.js) but since we will change reports in the future this is only a temporary fix. any ideas why that could have happened or pointers to where i should start debugging? thanks magda trac 1.0.1 agilo 1.3.13 -- -- Follow Agilo on Twitter: http://twitter.com/agilofortrac http://twitter.com/agilofortrac Please support us by reviewing and voting on: http://userstories.com/products/8-agilo-for-scrum http://userstories.com/products/8-agilo-for-scrum http://ohloh.net/p/agilo-trac http://ohloh.net/p/agilo-trac http://freshmeat.net/projects/agiloforscrum http://freshmeat.net/projects/agiloforscrum You have received this message because you are subscribed to the Agilo for Trac Google Group. This group is focused on supporting Agilo for Trac users and is moderated by Agilo Software GmbH http://www.agilosoftware.com http://www.agilosoftware.com/. To post to this group, send email to agilo@googlegroups.com To unsubscribe from this group, send an email to agilo+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/agilo http://groups.google.com/group/agilo --- You received this message because you are subscribed to the Google Groups Agilo for Trac group. To unsubscribe from this group and stop receiving emails from it, send an email to agilo+unsubscr...@googlegroups.com mailto:agilo+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout https://groups.google.com/d/optout. -- -- Follow Agilo on Twitter: http://twitter.com/agilofortrac Please support us by reviewing and voting on: http://userstories.com/products/8-agilo-for-scrum http://ohloh.net/p/agilo-trac http://freshmeat.net/projects/agiloforscrum You have received this message because you are subscribed to the Agilo for Trac Google Group. This group is focused on supporting Agilo for Trac users and is moderated by Agilo Software GmbH http://www.agilosoftware.com. To post to this group, send email to agilo@googlegroups.com To unsubscribe from this group, send an email to agilo+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/agilo --- You received this message because you are subscribed to the Google Groups Agilo for Trac group. To unsubscribe from this group and stop receiving emails from it, send an email to agilo+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: [Agilo for Trac] Ticket report links missing in sidebar
no errors! Am Donnerstag, 12. Februar 2015 17:39:17 UTC+1 schrieb Stefano Rago: Hi Magda, On 12 Feb 2015, at 17:36, Magdalena Soyka magdale...@gmail.com javascript: wrote: to clarify: not the sidebar is missing, just the the links under the headline Tickets. wiki links and create ticket links are all there! but thanks i wasn't aware of this functionality! thanks for the clarification, I misread your previous mail. So you don’t see any error in the Javascript console then? Stefano -- -- Follow Agilo on Twitter: http://twitter.com/agilofortrac Please support us by reviewing and voting on: http://userstories.com/products/8-agilo-for-scrum http://ohloh.net/p/agilo-trac http://freshmeat.net/projects/agiloforscrum You have received this message because you are subscribed to the Agilo for Trac Google Group. This group is focused on supporting Agilo for Trac users and is moderated by Agilo Software GmbH http://www.agilosoftware.com. To post to this group, send email to agilo@googlegroups.com To unsubscribe from this group, send an email to agilo+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/agilo --- You received this message because you are subscribed to the Google Groups Agilo for Trac group. To unsubscribe from this group and stop receiving emails from it, send an email to agilo+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: [Agilo for Trac] Ticket report links missing in sidebar
Hi again, to clarify: not the sidebar is missing, just the the links under the headline Tickets. wiki links and create ticket links are all there! but thanks i wasn't aware of this functionality! regards, magda Am Donnerstag, 12. Februar 2015 17:29:52 UTC+1 schrieb Stefano Rago: Hi Magda, we’ll come back to you asap to help you debugging the issue. In the meantime I just want to make sure that the most basic possibilities are ruled out: are you aware that the sidebar can be hidden by clicking on the right border? If that’s what happened, then you can show it again by clicking in the leftmost area of the browser window. If that’s not the case, please check your javascript console and send us what you find. Cheers, Stefano On 12 Feb 2015, at 17:22, Magdalena Soyka magdale...@gmail.com javascript: wrote: hello, in two of our trac environments the report links in the left sidebar are suddenly gone! this happened supposably after adding tasks and story tickets. i can't reproduce the error though (i will try though). right now i am inserting the links manually if the html list is empty (sidebar.js) but since we will change reports in the future this is only a temporary fix. any ideas why that could have happened or pointers to where i should start debugging? thanks magda trac 1.0.1 agilo 1.3.13 -- -- Follow Agilo on Twitter: http://twitter.com/agilofortrac Please support us by reviewing and voting on: http://userstories.com/products/8-agilo-for-scrum http://ohloh.net/p/agilo-trac http://freshmeat.net/projects/agiloforscrum You have received this message because you are subscribed to the Agilo for Trac Google Group. This group is focused on supporting Agilo for Trac users and is moderated by Agilo Software GmbH http://www.agilosoftware.com. To post to this group, send email to ag...@googlegroups.com javascript: To unsubscribe from this group, send an email to agilo+un...@googlegroups.com javascript: For more options, visit this group at http://groups.google.com/group/agilo --- You received this message because you are subscribed to the Google Groups Agilo for Trac group. To unsubscribe from this group and stop receiving emails from it, send an email to agilo+un...@googlegroups.com javascript:. For more options, visit https://groups.google.com/d/optout. -- -- Follow Agilo on Twitter: http://twitter.com/agilofortrac Please support us by reviewing and voting on: http://userstories.com/products/8-agilo-for-scrum http://ohloh.net/p/agilo-trac http://freshmeat.net/projects/agiloforscrum You have received this message because you are subscribed to the Agilo for Trac Google Group. This group is focused on supporting Agilo for Trac users and is moderated by Agilo Software GmbH http://www.agilosoftware.com. To post to this group, send email to agilo@googlegroups.com To unsubscribe from this group, send an email to agilo+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/agilo --- You received this message because you are subscribed to the Google Groups Agilo for Trac group. To unsubscribe from this group and stop receiving emails from it, send an email to agilo+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: [Agilo for Trac] Ticket report links missing in sidebar
hi stefano, so dumping the response from $(.tree.tickets).load(url + /report... reveals the html for the Verfügbare Berichte page where the list .tickets.tree is already emtpy! but when i go to the page myself (trac/151/report) the reports are all available! thanks for looking into that! magda On Thursday, February 12, 2015 at 5:43:45 PM UTC+1, Magdalena Soyka wrote: no errors! Am Donnerstag, 12. Februar 2015 17:39:17 UTC+1 schrieb Stefano Rago: Hi Magda, On 12 Feb 2015, at 17:36, Magdalena Soyka magdale...@gmail.com wrote: to clarify: not the sidebar is missing, just the the links under the headline Tickets. wiki links and create ticket links are all there! but thanks i wasn't aware of this functionality! thanks for the clarification, I misread your previous mail. So you don’t see any error in the Javascript console then? Stefano -- -- Follow Agilo on Twitter: http://twitter.com/agilofortrac Please support us by reviewing and voting on: http://userstories.com/products/8-agilo-for-scrum http://ohloh.net/p/agilo-trac http://freshmeat.net/projects/agiloforscrum You have received this message because you are subscribed to the Agilo for Trac Google Group. This group is focused on supporting Agilo for Trac users and is moderated by Agilo Software GmbH http://www.agilosoftware.com. To post to this group, send email to agilo@googlegroups.com To unsubscribe from this group, send an email to agilo+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/agilo --- You received this message because you are subscribed to the Google Groups Agilo for Trac group. To unsubscribe from this group and stop receiving emails from it, send an email to agilo+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.