[framework-issues] [Issue 94226] office doesn't start

2010-03-28 Thread arkytrails
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http://www.openoffice.org/issues/show_bug.cgi?id=94226





--- Additional comments from arkytra...@openoffice.org Sun Mar 28 20:11:52 
+ 2010 ---
I downloaded the recommended upgrade.  After I received ok that the program was 
in stalled, I clicked on the icon put on my desktop and all it will do is 
install the program over again, neither icon will open the program.
  Help
  Howard

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[framework-issues] [Issue 94226] office doesn't start

2010-03-05 Thread mh
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http://www.openoffice.org/issues/show_bug.cgi?id=94226





--- Additional comments from m...@openoffice.org Fri Mar  5 14:31:06 + 
2010 ---
*** Issue 91661 has been marked as a duplicate of this issue. ***

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[framework-issues] [Issue 94226] office doesn't start

2009-03-25 Thread tm
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http://www.openoffice.org/issues/show_bug.cgi?id=94226


User tm changed the following:

What|Old value |New value

  Status|VERIFIED  |CLOSED





--- Additional comments from t...@openoffice.org Wed Mar 25 13:51:30 + 
2009 ---
closed

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[framework-issues] [Issue 94226] office doesn't start

2008-09-28 Thread regina
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http://www.openoffice.org/issues/show_bug.cgi?id=94226





--- Additional comments from [EMAIL PROTECTED] Sun Sep 28 12:52:13 + 
2008 ---
*** Issue 93696 has been marked as a duplicate of this issue. ***

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[framework-issues] [Issue 94226] office doesn't start

2008-09-26 Thread tm
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=94226


User tm changed the following:

What|Old value |New value

  Status|RESOLVED  |VERIFIED





--- Additional comments from [EMAIL PROTECTED] Fri Sep 26 06:28:24 + 
2008 ---
Checked and verified in cws sba98 - OK !

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[framework-issues] [Issue 94226] office doesn't start

2008-09-25 Thread sb
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=94226


User sb changed the following:

What|Old value |New value

  Status|REOPENED  |STARTED





--- Additional comments from [EMAIL PROTECTED] Thu Sep 25 12:05:41 + 
2008 ---
Indeed, a libxml2.dll from a Windows system directory will take precedence over
the URE layer libxml2.dll (which the soffice.exe wrapper puts into the PATH of
soffice.bin), see http://msdn.microsoft.com/en-us/library/ms682586.aspx.  As a
quick hack, for now place an additional copy of the URE layer libxml2.dll into
the brand layer program directory (where in turn it will take precedence over a
libxml2.dll from a Windows system directory).

The modifications already done on CWS sb97 (see above) appear to not be that
urgently necessary after all, so we should not include that CWS in OOo 3.0.0,
but rather in OOo 3.1.0.

A proper fix for this issue would involve a manifest file for our URE layer
libxml2.dll (and other external libraries bundled with OOo), so that OOo
executables would no longer by accident pick a libxml2.dll from a Windows
system directory.  This will be done later, in a separate issue.

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[framework-issues] [Issue 94226] office doesn't start

2008-09-25 Thread sb
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=94226


User sb changed the following:

What|Old value |New value

  Status|STARTED   |RESOLVED

  Resolution|  |FIXED





--- Additional comments from [EMAIL PROTECTED] Thu Sep 25 13:30:43 + 
2008 ---
fixed as scp2/source/ooo/common_brand.scp:1.16.36.8.2.1 on
http://eis.services.openoffice.org/EIS2/cws.ShowCWS?Path=OOO300%2Fsb98

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[framework-issues] [Issue 94226] office doesn't start

2008-09-25 Thread sb
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=94226


User sb changed the following:

What|Old value |New value

 Assigned to|sb|tm





--- Additional comments from [EMAIL PROTECTED] Thu Sep 25 13:32:55 + 
2008 ---
To verify, copy iconv.dll and libxml2.dll from Sun-internal
/share/staroffice/tausch/mba to C:\WINDOWS and in soffice do File - Templates -
Organize... (which lead to the crash).

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[framework-issues] [Issue 94226] office doesn't start

2008-09-24 Thread sb
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=94226


User sb changed the following:

What|Old value |New value

  Status|STARTED   |RESOLVED

  Resolution|  |FIXED





--- Additional comments from [EMAIL PROTECTED] Wed Sep 24 07:46:15 + 
2008 ---
Fixed as solenv/inc/tg_ext.mk:1.90.18.1.22.1 on
http://eis.services.openoffice.org/EIS2/cws.ShowCWS?Path=OOO300%2Fsb97.

At least for the Sun Hamburg wntmsci12.pro OOO300m7 build, executing the
following in the solver bin directory under 4NT

for /r %i in (*.bin *.com *.exe) do (mt -nologo -validate_manifest
-inputresource:%i%;1 || echo XXX %i) | grep XXX
for /r %i in (*.dll) do (mt -nologo -validate_manifest -inputresource:%i%;2 ||
echo XXX %i) | grep XXX

shows a number of files that do not contain a manifest; inspecting each one with
depends shows that ten of the files do not find MSCVR90.DLL due to the missing
manifest:

libcurl.dll
libexslt.dll
libxml2.dll
libxmlsec-mscrypto.dll
libxmlsec.dll
libxslt.dll
lpsolve55.dll
stlport_vc7145.dll
stlport_vc71_stldebug45.dll
xmllint.exe

Repeating this with the tg_ext.mk fix applied, all of the ten files above are
fine now (include a manifest and, per depends, find MSVCR90.DLL as installed in
the system), except for xmllint.exe (the tg_ext.mk fix only handles DLLs) which
is not used, anyway.

However, that stlport_vc7145.dll (against which virtually all DLLs and
executables are linked) is also in the above list makes me wonder whether our
assumption is correct that the cause for the RuntimeException is that
libxml2.dll does not find MSVCR90.DLL due to a missing manifest.

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[framework-issues] [Issue 94226] office doesn't start

2008-09-24 Thread mba
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=94226


User mba changed the following:

What|Old value |New value

  Status|RESOLVED  |REOPENED

  Resolution|FIXED |





--- Additional comments from [EMAIL PROTECTED] Wed Sep 24 19:34:30 + 
2008 ---
It seems that the reason for the crash is that instead of the libxml2.dll in the
OOo folders a newer version in a Windows system directory is used.

I could reproduce the crash that way and in case of one of the submitters of a
crash report removing a libxml2.dll from c:\windows solved the problem.

So now we must find a way to prevent Windows from loading the wrong dll.

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[framework-issues] [Issue 94226] office doesn't start

2008-09-23 Thread mh
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=94226
 Issue #|94226
 Summary|office doesn't start
   Component|framework
 Version|OOo 3.0 RC2
Platform|Unknown
 URL|
  OS/Version|All
  Status|NEW
   Status whiteboard|
Keywords|
  Resolution|
  Issue type|DEFECT
Priority|P1
Subcomponent|code
 Assigned to|mba
 Reported by|mh





--- Additional comments from [EMAIL PROTECTED] Tue Sep 23 10:52:24 + 
2008 ---
cloned internal issue c158466
crashdebug -- Version: 1.37
retrieving data for id 100018988 using reportmail ... done
MSVCR90.dll could not find checksum in database
USER32.dll could not find checksum in database
kernel32.dll could not find checksum in database
ntdll.dll could not find checksum in database
calling r:\windbg\kd.exe -srcpath
o:\OOO300\src.m5;o:\OOO300\wntmsci12.pro\inc.m5 -y
symsrv*sosymsrv.dll*C:\WINDOWS\TEMP\crashdata-2192-1221338280.pathes -z
C:\WINDOWS\TEMP\crashdata-2192-1221338280_user.dmp -cf
C:\WINDOWS\TEMP\crashdata-2192-1221338280.starter | grep32 -d1 -i ChildEBP
RetAddr
ChildEBP RetAddr
014ae2f0 5eed1e51 sotmi!SotObject::~SotObject+0xc
[o:\ooo300\src.m5\sot\source\base\object.cxx @ 110]
014ae2fc 5ef67923 sfxmi!SfxObjectShell::`vbase destructor'+0x1b
014ae308 5c75f9d5 sfxmi!SfxObjectShell::`vector deleting destructor'+0x36
014ae310 5eed9713 tlmi!SvRefBase::QueryDelete+0xd
[o:\ooo300\src.m5\tools\source\ref\ref.cxx @ 53]
014ae31c 5ef66452 sfxmi!SfxObjectShellRef::~SfxObjectShellRef+0x29
[o:\ooo300\src.m5\sfx2\inc\sfx2\objsh.hxx @ 829]
014ae354 5ef66f9a sfxmi!SfxObjectShell::Close+0x50
[o:\ooo300\src.m5\sfx2\source\doc\objxtor.cxx @ 482]
014ae384 6d49dc57 sfxmi!SfxObjectShell::~SfxObjectShell+0x77
[o:\ooo300\src.m5\sfx2\source\doc\objxtor.cxx @ 390]
Unable to load image
C:\Windows\winsxs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_bcb86ed6ac711f91\msvcr90.dll
*** WARNING: Unable to verify timestamp for msvcr90.dll
*** ERROR: Module load completed but symbols could not be loaded for msvcr90.dll
WARNING: Stack unwind information not available. Following frames may be wrong.
014af17c 5f9d6454 msvcr90+0x5dc57
014af1bc 5efb28ac scmi!ScDocument_createInstance+0x70
[o:\ooo300\src.m5\sc\source\ui\unoobj\unodoc.cxx @ 68]
014af1f4 5efb2f85 sfxmi!sfx2::SfxModelFactory::impl_createInstance+0x21
[o:\ooo300\src.m5\sfx2\source\doc\sfxmodelfactory.cxx @ 138]
014af234 5efb2c6b sfxmi!sfx2::SfxModelFactory::createInstanceWithArguments+0x80
[o:\ooo300\src.m5\sfx2\source\doc\sfxmodelfactory.cxx @ 204]
014af26c 656e0ab2 sfxmi!sfx2::SfxModelFactory::createInstance+0x2b
[o:\ooo300\src.m5\sfx2\source\doc\sfxmodelfactory.cxx @ 144]
014af2a4 656ddab4
cppuhelper3MSC!cppu::ORegistryFactoryHelper::createInstanceEveryTime+0xc0
[o:\ooo300\src.m5\cppuhelper\source\factory.cxx @ 762]
014af2d4 656de381
cppuhelper3MSC!cppu::OSingleFactoryHelper::createInstanceWithContext+0x21
[o:\ooo300\src.m5\cppuhelper\source\factory.cxx @ 218]
014af30c 663a3126
cppuhelper3MSC!cppu::OFactoryComponentHelper::createInstanceWithContext+0x91
[o:\ooo300\src.m5\cppuhelper\source\factory.cxx @ 494]
014af358 6639fefe
bootstrap_uno!stoc_smgr::OServiceManager::createInstanceWithContext+0x81
[o:\ooo300\src.m5\stoc\source\servicemanager\servicemanager.cxx @ 1276]
014af390 5ef671b9 bootstrap_uno!stoc_smgr::OServiceManager::createInstance+0x26
[o:\ooo300\src.m5\stoc\source\servicemanager\servicemanager.cxx @ 1386]
014af3d4 5ef6769a sfxmi!SfxObjectShell::CreateObject+0x4d
[o:\ooo300\src.m5\sfx2\source\doc\objxtor.cxx @ 1174]
014af40c 5eee6e8b sfxmi!SfxObjectShell::CreateObjectByFactoryName+0x25
[o:\ooo300\src.m5\sfx2\source\doc\objxtor.cxx @ 1165]
014af560 5eee7a08 sfxmi!SfxApplication::NewDoc_Impl+0x144
[o:\ooo300\src.m5\sfx2\source\appl\appopen.cxx @ 525]
014af738 5efbbb4c sfxmi!SfxApplication::NewDocDirectExec_ImplOld+0x38c
[o:\ooo300\src.m5\sfx2\source\appl\appopen.cxx @ 625]
014af8b0 63ac6515 sfxmi!SfxFrameLoader_Impl::load+0x1253
[o:\ooo300\src.m5\sfx2\source\view\frmload.cxx @ 442]
014af934 63ac664c fwkmi!framework::LoadEnv::impl_loadContent+0x563
[o:\ooo300\src.m5\framework\source\loadenv\loadenv.cxx @ 1195]
014af978 63ac0365 fwkmi!framework::LoadEnv::startLoading+0x87
[o:\ooo300\src.m5\framework\source\loadenv\loadenv.cxx @ 420]
014af9dc 63ac055a fwkmi!framework::LoadDispatcher::impl_dispatch+0x16d
[o:\ooo300\src.m5\framework\source\dispatch\loaddispatcher.cxx @ 173]
014afa20 63a6a1e5 fwkmi!framework::LoadDispatcher::dispatch+0x2d
[o:\ooo300\src.m5\framework\source\dispatch\loaddispatcher.cxx @ 99]
014afa54 5c7310af fwkmi!implDispatchDelayed+0x23
[o:\ooo300\src.m5\framework\source\services\backingwindow.cxx @ 843]
014afa64 5bd79ab9 tlmi!Link::Call+0x11
[o:\ooo300\src.m5\tools\inc\tools\link.hxx @ 142]
014afa6c 5bd7abb2 

[framework-issues] [Issue 94226] office doesn't start

2008-09-23 Thread mh
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=94226


User mh changed the following:

What|Old value |New value

OtherIssuesDependingOnTh|  |8
  is|  |





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[framework-issues] [Issue 94226] office doesn't start

2008-09-23 Thread mh
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=94226


User mh changed the following:

What|Old value |New value

Target milestone|---   |OOo 3.0





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[framework-issues] [Issue 94226] office doesn't start

2008-09-23 Thread mba
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=94226


User mba changed the following:

What|Old value |New value

  Status|NEW   |STARTED





--- Additional comments from [EMAIL PROTECTED] Tue Sep 23 12:24:10 + 
2008 ---
I remember another crash that happened when the TemplateDialog was opened after
starting OOo. It resulted from an uncaught RuntimeException that was caused by
the inability to instantiate the css.xml.dom.DocumentBuilder service or the
failure to create a new document with it.

If I force the code to throw this exception always, I get exactly the stack
shown here. So this might be the same problem here.

Unfortunately we couldn't find the root cause for the problem in the DOM code.
At least we now have something to investigate.

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[framework-issues] [Issue 94226] office doesn't start

2008-09-23 Thread sb
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=94226


User sb changed the following:

What|Old value |New value

 Assigned to|mba   |sb

  Status|STARTED   |NEW





--- Additional comments from [EMAIL PROTECTED] Tue Sep 23 15:13:23 + 
2008 ---
Problem appears to be that at least for wntmsci12.pro, from external modules
like libxml2, DLLs are delivered that do not include (via mt.exe) their
corresponding .dll.manifest files.

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[framework-issues] [Issue 94226] office doesn't start

2008-09-23 Thread sb
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=94226


User sb changed the following:

What|Old value |New value

  Status|NEW   |STARTED





--- Additional comments from [EMAIL PROTECTED] Tue Sep 23 15:39:48 + 
2008 ---
.

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