[sw-issues] [Issue 100230] formulas missing when fil e reopened 'cause MacOS automatically cleans t mp folder

2010-05-21 Thread ccheney
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http://www.openoffice.org/issues/show_bug.cgi?id=100230





--- Additional comments from cche...@openoffice.org Fri May 21 14:12:05 
+ 2010 ---
This appears to also be happening on Ubuntu 10.04 with OOo 3.2.0 with ooo-build
patches.

https://launchpad.net/bugs/501030

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[sw-issues] [Issue 100230] formulas missing when fil e reopened 'cause MacOS automatically cleans t mp folder

2009-04-17 Thread lhorner
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http://www.openoffice.org/issues/show_bug.cgi?id=100230





--- Additional comments from lhor...@openoffice.org Fri Apr 17 11:40:22 
+ 2009 ---
Sorry, it is hard currently to say what goes wrong here without possibility to
debug the scenario.  
If you can tell me how to get debug information to you, I'll be happy to try.  

Note that on crash recovery when the instructions say that clicking the next 
button will take me to 
the debugging tool, all that ever happens is that the dialog box disappears and 
my documents are 
available.  I assumed that crash info was being sent without my aid, but 
perhaps the debug tool is also 
failing.  

The problems described by you in issue 100271
might have the same roots, since it also looks like a crash during
storing/exporting.
That seems unlikely to me.  Issue 100271 arises from specific characters being 
typed into equations 
and only occurs when attempting to create a pdf file - not on saving normally.

The issue here is that OOo is losing its mind without crashing so none of the 
protect-data-on-
crashing mechanisms are coming into play.  Note that the data was actually 
still in the temporary 
folder.  That suggests to me some failure of communication among the temporary 
folder, the real 
folder, and the backup folder.

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[sw-issues] [Issue 100230] formulas missing when fil e reopened 'cause MacOS automatically cleans t mp folder

2009-04-17 Thread mav
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http://www.openoffice.org/issues/show_bug.cgi?id=100230





--- Additional comments from m...@openoffice.org Fri Apr 17 12:06:30 + 
2009 ---
mav-lhorner: In your last comment you have written I noticed that OOo was
acting as though it had crashed - offering to recover documents. That let me
think that there was a probability of crash during the last saving, that would
also explain why the objects are lost. That would of course differ from the
original problem you have mentioned in the issue, but my lst comment has
addressed the last frustration comment from you. 

As for the debug info, first of all a reproducible scenario is necessary. Is
there a scenario that would let the problem be reproduced for sure at least on
your system?

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[sw-issues] [Issue 100230] formulas missing when fil e reopened 'cause MacOS automatically cleans t mp folder

2009-04-16 Thread lhorner
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http://www.openoffice.org/issues/show_bug.cgi?id=100230





--- Additional comments from lhor...@openoffice.org Fri Apr 17 02:16:29 
+ 2009 ---
The latest frustration.

I closed all my documents (saving any that asked) and quit OOo.  I shut down 
the computer.  I restarted 
the computer at home and opened a pair of documents that my OS decided to open 
with OOo.  I 
noticed that OOo was acting as though it had crashed - offering to recover 
documents.  I let it.  It 
opened them - and I proceeded to close all the extra junk.  The first file I 
closed asked me if I wanted 
to save changes.  Stupidly, I said yes.  It closed.  I reopened it, wondering 
whether my last edits had 
been lost in the crash that didn't happen.  To my horror the entire file opened 
without any equations in 
it.  So I went to ~/Library/Application Support/OpenOffice.org/3/user/backup 
expecting to find the file 
there.  It is not there.  Nothing is there more recent than March 27.  

Temporary files path is set to ~/Documents/OOoTemp.  Fortunately, the file was 
saved there correctly 
so I have not had to reconstruct all my equations this time.  

I opened a file with a lot of equations in it.  Started all three cleaning 
tasks and then while they were 
running added equations to my file and fiddled around with it.  I did not think 
to close it while the 
cleaning tasks were on.  At any rate, when I did close and re-open it, nothing 
bad happened. 

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[sw-issues] [Issue 100230] formulas missing when fil e reopened 'cause MacOS automatically cleans t mp folder

2009-04-16 Thread mav
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http://www.openoffice.org/issues/show_bug.cgi?id=100230





--- Additional comments from m...@openoffice.org Fri Apr 17 04:51:55 + 
2009 ---
mav-lhorner: I understand that it is very frustrating to fail a document,
especially if much time was invested in it. There is no backup because the
saving process was successful I assume. The backup remains in backup folder in
two cases:
 - saving was unsuccessful, the target document was corrupted and could not be
repaired
 - saving was successful, but there is an explicit request to create backup on
saving
The backup creation on saving can be requested using
Tools/Options/Load/Save/Save/Always create backup copy checkbox. I hope it
will allow to prevent document loss in future.

In this case I assume that the saving was successful, the objects were probably
lost on crash-handling. I can not currently understand why did office try to
repair documents that was successfully stored and closed, may be the office has
crashed while storing one of the documents. That would explain why is the
preserved version is incomplete. The problems described by you in issue 100271
might have the same roots, since it also looks like a crash during
storing/exporting.

Sorry, it is hard currently to say what goes wrong here without possibility to
debug the scenario.


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[sw-issues] [Issue 100230] formulas missing when fil e reopened 'cause MacOS automatically cleans t mp folder

2009-04-14 Thread mav
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http://www.openoffice.org/issues/show_bug.cgi?id=100230





--- Additional comments from m...@openoffice.org Tue Apr 14 07:05:36 + 
2009 ---
mav-lhorner: Ok, that means the the moving of the temporary files is no
workaround actually if I understood your last comment correctly. By the way
removing of the temporary files does not always affect the edited documents, so
it is not a surprise that a just opened file was not corrupted.

Please try to edit about 30 embedded objects and start the cleaning routine
then. I assume that this should allow to reproduce the problem.

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[sw-issues] [Issue 100230] formulas missing when fil e reopened 'cause MacOS automatically cleans t mp folder

2009-04-06 Thread mru
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http://www.openoffice.org/issues/show_bug.cgi?id=100230


User mru changed the following:

What|Old value |New value

 Assigned to|writerneedsconfirm|requirements

  Issue type|DEFECT|ENHANCEMENT

 Summary|formulas missing when file|formulas missing when file
| reopened | reopened 'cause MacOS aut
|  |omatically cleans tmp fold
|  |er





--- Additional comments from m...@openoffice.org Mon Apr  6 11:10:22 + 
2009 ---
OOo does not recognize, when MacOS cleans up the tmp folder though its contained
files are still in use. Maybe a warning for the user should be given to the user
to use the backup files or anything else.

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