Re: [Alsa-user] Phonic Helix Board 12 Universal: Recording is silent

2018-07-04 Thread Andreas Böhler

On 04/07/18 22:58, Ralf Mardorf wrote:

On Wed, 4 Jul 2018 22:53:33 +0200, Ralf Mardorf wrote:

On Wed, 4 Jul 2018 22:37:36 +0200, Andreas Böhler wrote:

The device does not work when the sample rate is changed
using Ardour.


Are you using Ardour with plain ALSA or with jack using the ALSA
backend? Some audio device only work when using jack.

  ^ with Ardour

When using other software the same audio device could be used with
plain ALSA. This is a known issue.


Directly using ALSA - and that was the problem! Using Jack, it works. I 
could've thought of trying that earlier, since I had FireWire devices 
that were only supported using Jack for years.


Sorry for the noise and thanks for the help, seems to be an Ardour/ALSA 
issue then.


Regards,
Andreas

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Re: [Alsa-user] Phonic Helix Board 12 Universal: Recording is silent

2018-07-04 Thread Ralf Mardorf
On Wed, 4 Jul 2018 22:37:36 +0200, Andreas Böhler wrote:
>The device does not work when the sample rate is changed 
>using Ardour.

Are you using Ardour with plain ALSA or with jack using the ALSA
backend? Some audio device only work when using jack.

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Re: [Alsa-user] Phonic Helix Board 12 Universal: Recording is silent

2018-07-04 Thread Ralf Mardorf
On Wed, 4 Jul 2018 22:53:33 +0200, Ralf Mardorf wrote:
>On Wed, 4 Jul 2018 22:37:36 +0200, Andreas Böhler wrote:  
>>The device does not work when the sample rate is changed 
>>using Ardour.
>
>Are you using Ardour with plain ALSA or with jack using the ALSA
>backend? Some audio device only work when using jack.  
 ^ with Ardour

When using other software the same audio device could be used with
plain ALSA. This is a known issue.

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Re: [Alsa-user] Phonic Helix Board 12 Universal: Recording is silent

2018-07-04 Thread Andreas Böhler


On 03/07/18 10:10, Clemens Ladisch via Alsa-user wrote:

Andreas Böhler wrote:

On 02/07/18 23:02, Clemens Ladisch via Alsa-user wrote:

Andreas Böhler wrote:

all recordings are completely silent


Please show the output of "amixer -c2".


There is no output at all. "alsamixer -c2" reports "This sound device does not have 
any controls."


Then there isn't much that could be done in software.

It's possible that this devices requires a vendor-specific Windows
driver that knows some secret command to make it behave.


In the meantime, I debugged this a bit further, comparing Wireshark 
traces from Windows and Linux - with not relevant difference. Then, I 
tried recording again using a different program (Audacity) and, to my 
surprise, it worked. I immediately tried it again using Ardour with 
44.100Hz and - it worked. However, after changing the sample rate *in 
Ardour*, it records only silence *in Ardour*. Audacity is still able to 
record.


If I change the sample rate in Audacity, it works properly.

If I start Ardour immediately, without starting Audacity before, it does 
not work (silence).


To sum up: The device does not work when the sample rate is changed 
using Ardour. Audacity has to be started once before the device becomes 
usable.


Do you have any ideas what might be wrong?

Thanks,
Andreas


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