No takers? To be sure someone who works on the ZWC can comment on what
sorts of issues might cause this change in behavior.

Kind regards,

Chris

On Mar 14, 2018 3:24 PM, "Chris Nighswonger" <cnighswon...@foundations.edu>
wrote:

> Thanks Paddy. I also had to restart the ZWC service to make the log level
> change effective.
>
> So maybe someone who works on the ZWC code can explain what operation
> might account for the following differences in log entries. Both are from
> the same machine. The backup began failing with the 18/1/2018 run. I wonder
> if ZWC is doing some sort of name resolution here which suddenly began to
> fail? On the client, nslookup results are correct both ways (see below).
> This same failure occurs on all of my ZWC installs.
>
> ZWC working fine:
>
> 4424:384:17/1/2018:12:59:36:548::CZWCJobHandler : Entering
> ExecuteValidateServerJob
> 4424:384:17/1/2018:12:59:36:548::CZWCJobHandler : Server address to be
> validated from the list of authentic server = 192.168.x.x
> 4424:384:17/1/2018:12:59:36:548::CZWCJobHandler : Server name =
> scriptor.foo.bar
> 4424:384:17/1/2018:12:59:36:548::CZWCJobHandler : Authentic Server name =
> scriptor.foo.bar
> 4424:384:17/1/2018:12:59:36:548::CZWCJobHandler : Leaving
> ExecuteValidateServerJob
>
> ZWC borking:
>
> 5692:12004:14/3/2018:14:54:9:706::CZWCJobHandler : Entering
> ExecuteValidateServerJob
> 5692:12004:14/3/2018:14:54:9:706::CZWCJobHandler : Server address to be
> validated from the list of authentic server = 192.168.x.x
> 5692:12004:14/3/2018:14:54:9:706::CZWCJobHandler : Server name =
> 192.168.x.x
> 5692:12004:14/3/2018:14:54:9:706::CZWCJobHandler : Authentic Server name
> = scriptor.foo.bar
> 5692:12004:14/3/2018:14:54:9:706::CZWCJobHandler : Server Validation
> Failed - Server 192.168.x.x With IP 192.168.x.x is not registered
> 5692:12004:14/3/2018:14:54:9:706::CZWCJobHandler : Leaving
> ExecuteValidateServerJob
> 5692:12004:14/3/2018:14:54:9:706::CZWCJobHandler:: Exiting ExecuteJob
> with status = 65535
>
> Client-side nslookup:
>
> PS C:\Program Files\Zmanda\Zmanda Client for Windows Community
> Edition(x64)\bin> nslookup 192.168.x.x
> Server:  UnKnown
> Address:  192.168.y.y
>
> Name:    scriptor.foo.bar
> Address:  192.168.x.x
>
> PS C:\Program Files\Zmanda\Zmanda Client for Windows Community
> Edition(x64)\bin> nslookup scriptor.foo.bar
> Server:  UnKnown
> Address:  192.168.x.x
>
> Name:    scriptor.foo.bar
> Address:  192.168.x.x
>
> PS C:\Program Files\Zmanda\Zmanda Client for Windows Community
> Edition(x64)\bin>
>
> Kind regards,
> Chris
>
>
> On Fri, Mar 9, 2018 at 10:46 AM, Paddy Sreenivasan <
> paddy.sreeniva...@gmail.com> wrote:
>
>>
>>    1. Open the ZWC Config Utility: Start Menu → All Programs → Zmanda → 
>> Zmanda
>>    Client for Windows → ZWC Config Utility
>>    2. Select the Logging tab
>>    3. Set Log Level to 5
>>    4. Click Save
>>    5. Click Exit
>>
>>
>>
>> On Fri, Mar 9, 2018 at 5:59 AM, Chris Nighswonger <
>> cnighswon...@foundations.edu> wrote:
>>
>>> Jean-Louis can you help with this? Is there a way to up the verbosity
>>> level of the ZWC log?
>>>
>>>
>>> On Tue, Feb 27, 2018 at 10:43 AM, Chris Nighswonger <
>>> cnighswon...@foundations.edu> wrote:
>>>
>>>> No takers?
>>>>
>>>> The ZWC is always a hard one to gin up help for.
>>>>
>>>> An additional piece of information: DNS resolution seems to be working
>>>> fine both server and client side.
>>>>
>>>>
>>>>
>>>> On Fri, Feb 23, 2018 at 8:34 AM, Chris Nighswonger <
>>>> cnighswon...@foundations.edu> wrote:
>>>>
>>>>> Any thoughts on what might be going on here?
>>>>>
>>>>> Last week I began to have numerous Win10 clients failing in this
>>>>> fashion:
>>>>>
>>>>> backup@scriptor:/home/manager amcheck -c campus shipping.foo.bar
>>>>>
>>>>> Amanda Backup Client Hosts Check
>>>>> --------------------------------
>>>>> ERROR: shipping.foo.bar: Server validation Failed. Please register
>>>>> server with client.
>>>>> Client check: 1 host checked in 0.072 seconds.  1 problem found.
>>>>>
>>>>> Taking a look at the ZWC debug log on that client, I see the following:
>>>>>
>>>>> 11020:9144:23/2/2018:08:16:7:22::CZWCJobHandler : Entering
>>>>> ExecuteValidateServerJob
>>>>> 11020:9144:23/2/2018:08:16:7:22::CZWCJobHandler : Server address to
>>>>> be validated from the list of authentic server = 192.168.x.x
>>>>> 11020:9144:23/2/2018:08:16:7:22::CZWCJobHandler : Server name =
>>>>> 192.168.x.x
>>>>> 11020:9144:23/2/2018:08:16:7:22::CZWCJobHandler : Authentic Server
>>>>> name = scriptor.foo.bar
>>>>> 11020:9144:23/2/2018:08:16:7:22::CZWCJobHandler : Server Validation
>>>>> Failed - Server 192.168.x.x With IP 192.168.x.x is not registered
>>>>> 11020:9144:23/2/2018:08:16:7:22::CZWCJobHandler : Leaving
>>>>> ExecuteValidateServerJob
>>>>>
>>>>> However, the server is registered with the client:
>>>>>
>>>>> Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Zmanda\ZWC\1.0\Install\Servers
>>>>> value is 'scriptor.foo.bar'
>>>>>
>>>>> If I add the server IP (192.168.x.x) to the list of registered
>>>>> Servers, everything checks out fine:
>>>>>
>>>>> backup@scriptor:/home/manager amcheck -c campus shipping.foo.bar
>>>>>
>>>>> Amanda Backup Client Hosts Check
>>>>> --------------------------------
>>>>> Client check: 1 host checked in 0.071 seconds.  0 problems found.
>>>>>
>>>>> (brought to you by Amanda 3.3.6)
>>>>>
>>>>> And the ZWC debug log says:
>>>>>
>>>>> 11020:8956:23/2/2018:08:21:17:29::CZWCJobHandler : Entering
>>>>> ExecuteValidateServerJob
>>>>> 11020:8956:23/2/2018:08:21:17:29::CZWCJobHandler : Server address to
>>>>> be validated from the list of authentic server = 192.168.2.203
>>>>> 11020:8956:23/2/2018:08:21:17:29::CZWCJobHandler : Server name =
>>>>> 192.168.x.x
>>>>> 11020:8956:23/2/2018:08:21:17:29::CZWCJobHandler : Authentic Server
>>>>> name = scriptor.foo.bar
>>>>> 11020:8956:23/2/2018:08:21:17:29::CZWCJobHandler : Authentic Server
>>>>> name = 192.168.x.x
>>>>> 11020:8956:23/2/2018:08:21:17:29::CZWCJobHandler : Leaving
>>>>> ExecuteValidateServerJob
>>>>>
>>>>> Thanks,
>>>>> Chris
>>>>>
>>>>
>>>>
>>>
>>
>

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