We really appreciate your thoughtful feedback, and we'll keep it in
mind as we work to improve Google Play.
Wow... hot off the photocopier, methinks.
Sorry to hear about your situation. I can only recommend - since it is clear
you're not going to get any help from Google on this - that you rely on the
common sense of the average user. If I see a low rating with no comment, I
generally ignore it. I would only take note of a low rating if the
accompanying comment looked like it had been constructed carefully and
presented comprehensive points, as opposed to simply ranting.
Like the subject of licencing and cracking, sometimes the best approach is
simply to put the effort into making the apps good and useful so that the
good people buy them - and don't waste valuable time and effort on trying to
stamp out the negative, since no matter how hard you try, there's always
someone around the corner who's going to undo your hard work.
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