Re: [android-developers] Re: Rating Hijacking !
LOL! Thanks Kostya, working hard now on improving it! José El miércoles, 26 de marzo de 2014 16:44:39 UTC-3, Kostya Vasilyev escribió: 2014-03-26 22:28 GMT+04:00 Jose_GD jose.go...@gmail.com javascript:: Any news regarding this issue? I don't know if I didn't pay attention before or if it's a brand new feature of the Play app. Now you can rate an app immediately after tapping Install (or Buy), *before* the install completes! How can you have an opinion for an app you actually didn't use at all? Haven't you heard about Google Mindreader -- part of the latest Play Services update? Sorry, could not resist :) PS - that's a very nice looking widget. -- K No wonder my app 3 months ago had a 4.4 rate and now has a 4.16 rate. And the last update was 4 months ago... Thanks for any clues José https://play.google.com/store/apps/developer?id=Jos%C3%A9+Gonz%C3%A1lez+D%27Amico -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups Android Developers group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
[android-developers] Re: Rating Hijacking !
I've just sent feedback via the Developer's Console and captured this screen. Cannot understand how suddenly a lot of people find my app is terrible... I've lost 0.25 points of rating since this little help from Google to get more people rating. Incredible. https://lh6.googleusercontent.com/--ibgnJV_p88/UzR7x5UqBII/Ads/vtqXMZ9_kh4/s1600/Cumulative+avg+ratings+last+6m+-+March27.png El miércoles, 26 de marzo de 2014 15:28:16 UTC-3, Jose_GD escribió: Any news regarding this issue? I don't know if I didn't pay attention before or if it's a brand new feature of the Play app. Now you can rate an app immediately after tapping Install (or Buy), *before* the install completes! How can you have an opinion for an app you actually didn't use at all? No wonder my app 3 months ago had a 4.4 rate and now has a 4.16 rate. And the last update was 4 months ago... Thanks for any clues José https://play.google.com/store/apps/developer?id=Jos%C3%A9+Gonz%C3%A1lez+D%27Amico El miércoles, 22 de enero de 2014 19:43:29 UTC-3, Nobu Games escribió: I got feedback today from Google Play support acknowledging my complaints about that quick-rating widget: Thank you for contacting the Google Play developer support team. I sincerely apologize for the inconvenience. We really appreciate your thoughtful feedback, and we'll be sure to take your thoughts into consideration as we work to improve Google Play. Thanks for your understanding and continued support! Fingers crossed that this issue will get sorted out soon :-) On Tuesday, January 21, 2014 1:33:59 PM UTC-6, Nobu Games wrote: I'm still far from being top or even mid-tier in terms of app downloads but this morning I also got my first 2-star mystery rating for a paid app of mine - no comment and no Google+ name I could respond to. That didn't happen to me so far since most users tried the free version first and then decided to buy afterward. This wouldn't have bothered me that much but nevertheless I wanted to see for myself how that recommendation rating widget looks like on my phone. So I opened the Google Play store app and scrolled down the lengthy front page with several swipe movements. And I suddenly saw that an image was flashing and quickly changing to 1 star. I accidentally rated some random app while swiping the screen. This bug 100% reproducible: 1. Touch one of the stars 2. Move your finger up or down outside the recommendation box 3. Lift finger 4. App gets rated This can happen quickly and accidentally while scrolling down the screen. Since I am right-handed (as the majority of people), my thumb naturally reaches to the left side of the screen, where the worse rating options are (1 and 2 stars). I bet this happens thousands of times every day without people even realizing what they just did. I sent a bug report to Google Play support about that issue. I also have to agree that the phrasing of the recommendation is completely misleading. If it weren't for this thread here I would have thought that I'd be rating recommendations and not apps. If I were asked to rate my favorite scanner app with the question rate this item to get recommendations, I would give that recommendation a bad rating because I am already 100% happy with my scanner app and I'm absolutely not interested in more apps like that. I guess something along these lines may have happened with my paid app this morning. Google Play really has to fix that as quick as possible. This new recommendation widget is a substantial change in the overall rating system Google had no experience with before. Stuff like that should be extensively tested before put into production mode. Real users should have been observed while interacting with that new widget. Real users should have been asked how they interpret the meaning of that new feature. To make that feature more useful it should be either decoupled from recommendations and be absolutely straightforward: Do you like this app? Rate it. If recommendations are more important than that then it should be a simple thumbs up / thumbs down and the result must not affect the rating of the recommended app. On Friday, December 27, 2013 4:37:06 AM UTC-6, Tolriq wrote: Hi, My app rating is being hijacked by competitors and I don't know what to do :( I've tried to contact Google but there's no category for that and they don't answer from the other category contact :( My app is 4.9 rating since a very very very long time and all very very few bad rating always had comments. Since 14 days I start to have lot's of 1 or 2 stars rating without any comments and without having released a new version or the app having problems. There's still the same amount of 4 / 5 star rating coming every day. This graph for the 6 last months from Play Store console : http://postimg.org/image/i2bpm94vt/ shows the problem clearly
[android-developers] Re: Rating Hijacking !
Any news regarding this issue? I don't know if I didn't pay attention before or if it's a brand new feature of the Play app. Now you can rate an app immediately after tapping Install (or Buy), *before* the install completes! How can you have an opinion for an app you actually didn't use at all? No wonder my app 3 months ago had a 4.4 rate and now has a 4.16 rate. And the last update was 4 months ago... Thanks for any clues José https://play.google.com/store/apps/developer?id=Jos%C3%A9+Gonz%C3%A1lez+D%27Amico El miércoles, 22 de enero de 2014 19:43:29 UTC-3, Nobu Games escribió: I got feedback today from Google Play support acknowledging my complaints about that quick-rating widget: Thank you for contacting the Google Play developer support team. I sincerely apologize for the inconvenience. We really appreciate your thoughtful feedback, and we'll be sure to take your thoughts into consideration as we work to improve Google Play. Thanks for your understanding and continued support! Fingers crossed that this issue will get sorted out soon :-) On Tuesday, January 21, 2014 1:33:59 PM UTC-6, Nobu Games wrote: I'm still far from being top or even mid-tier in terms of app downloads but this morning I also got my first 2-star mystery rating for a paid app of mine - no comment and no Google+ name I could respond to. That didn't happen to me so far since most users tried the free version first and then decided to buy afterward. This wouldn't have bothered me that much but nevertheless I wanted to see for myself how that recommendation rating widget looks like on my phone. So I opened the Google Play store app and scrolled down the lengthy front page with several swipe movements. And I suddenly saw that an image was flashing and quickly changing to 1 star. I accidentally rated some random app while swiping the screen. This bug 100% reproducible: 1. Touch one of the stars 2. Move your finger up or down outside the recommendation box 3. Lift finger 4. App gets rated This can happen quickly and accidentally while scrolling down the screen. Since I am right-handed (as the majority of people), my thumb naturally reaches to the left side of the screen, where the worse rating options are (1 and 2 stars). I bet this happens thousands of times every day without people even realizing what they just did. I sent a bug report to Google Play support about that issue. I also have to agree that the phrasing of the recommendation is completely misleading. If it weren't for this thread here I would have thought that I'd be rating recommendations and not apps. If I were asked to rate my favorite scanner app with the question rate this item to get recommendations, I would give that recommendation a bad rating because I am already 100% happy with my scanner app and I'm absolutely not interested in more apps like that. I guess something along these lines may have happened with my paid app this morning. Google Play really has to fix that as quick as possible. This new recommendation widget is a substantial change in the overall rating system Google had no experience with before. Stuff like that should be extensively tested before put into production mode. Real users should have been observed while interacting with that new widget. Real users should have been asked how they interpret the meaning of that new feature. To make that feature more useful it should be either decoupled from recommendations and be absolutely straightforward: Do you like this app? Rate it. If recommendations are more important than that then it should be a simple thumbs up / thumbs down and the result must not affect the rating of the recommended app. On Friday, December 27, 2013 4:37:06 AM UTC-6, Tolriq wrote: Hi, My app rating is being hijacked by competitors and I don't know what to do :( I've tried to contact Google but there's no category for that and they don't answer from the other category contact :( My app is 4.9 rating since a very very very long time and all very very few bad rating always had comments. Since 14 days I start to have lot's of 1 or 2 stars rating without any comments and without having released a new version or the app having problems. There's still the same amount of 4 / 5 star rating coming every day. This graph for the 6 last months from Play Store console : http://postimg.org/image/i2bpm94vt/ shows the problem clearly and proves without a doubt the hijacking action :( What are the possible actions against that ? This is a shame that years of work can be attacked so easily :( How to contact some Google representative to have this investigated ? Regards, Tolriq -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to
Re: [android-developers] Re: Rating Hijacking !
2014-03-26 22:28 GMT+04:00 Jose_GD jose.gonzale...@gmail.com: Any news regarding this issue? I don't know if I didn't pay attention before or if it's a brand new feature of the Play app. Now you can rate an app immediately after tapping Install (or Buy), *before* the install completes! How can you have an opinion for an app you actually didn't use at all? Haven't you heard about Google Mindreader -- part of the latest Play Services update? Sorry, could not resist :) PS - that's a very nice looking widget. -- K No wonder my app 3 months ago had a 4.4 rate and now has a 4.16 rate. And the last update was 4 months ago... Thanks for any clues José https://play.google.com/store/apps/developer?id=Jos%C3%A9+Gonz%C3%A1lez+D%27Amico -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups Android Developers group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
[android-developers] Re: Rating Hijacking !
I got feedback today from Google Play support acknowledging my complaints about that quick-rating widget: Thank you for contacting the Google Play developer support team. I sincerely apologize for the inconvenience. We really appreciate your thoughtful feedback, and we'll be sure to take your thoughts into consideration as we work to improve Google Play. Thanks for your understanding and continued support! Fingers crossed that this issue will get sorted out soon :-) On Tuesday, January 21, 2014 1:33:59 PM UTC-6, Nobu Games wrote: I'm still far from being top or even mid-tier in terms of app downloads but this morning I also got my first 2-star mystery rating for a paid app of mine - no comment and no Google+ name I could respond to. That didn't happen to me so far since most users tried the free version first and then decided to buy afterward. This wouldn't have bothered me that much but nevertheless I wanted to see for myself how that recommendation rating widget looks like on my phone. So I opened the Google Play store app and scrolled down the lengthy front page with several swipe movements. And I suddenly saw that an image was flashing and quickly changing to 1 star. I accidentally rated some random app while swiping the screen. This bug 100% reproducible: 1. Touch one of the stars 2. Move your finger up or down outside the recommendation box 3. Lift finger 4. App gets rated This can happen quickly and accidentally while scrolling down the screen. Since I am right-handed (as the majority of people), my thumb naturally reaches to the left side of the screen, where the worse rating options are (1 and 2 stars). I bet this happens thousands of times every day without people even realizing what they just did. I sent a bug report to Google Play support about that issue. I also have to agree that the phrasing of the recommendation is completely misleading. If it weren't for this thread here I would have thought that I'd be rating recommendations and not apps. If I were asked to rate my favorite scanner app with the question rate this item to get recommendations, I would give that recommendation a bad rating because I am already 100% happy with my scanner app and I'm absolutely not interested in more apps like that. I guess something along these lines may have happened with my paid app this morning. Google Play really has to fix that as quick as possible. This new recommendation widget is a substantial change in the overall rating system Google had no experience with before. Stuff like that should be extensively tested before put into production mode. Real users should have been observed while interacting with that new widget. Real users should have been asked how they interpret the meaning of that new feature. To make that feature more useful it should be either decoupled from recommendations and be absolutely straightforward: Do you like this app? Rate it. If recommendations are more important than that then it should be a simple thumbs up / thumbs down and the result must not affect the rating of the recommended app. On Friday, December 27, 2013 4:37:06 AM UTC-6, Tolriq wrote: Hi, My app rating is being hijacked by competitors and I don't know what to do :( I've tried to contact Google but there's no category for that and they don't answer from the other category contact :( My app is 4.9 rating since a very very very long time and all very very few bad rating always had comments. Since 14 days I start to have lot's of 1 or 2 stars rating without any comments and without having released a new version or the app having problems. There's still the same amount of 4 / 5 star rating coming every day. This graph for the 6 last months from Play Store console : http://postimg.org/image/i2bpm94vt/ shows the problem clearly and proves without a doubt the hijacking action :( What are the possible actions against that ? This is a shame that years of work can be attacked so easily :( How to contact some Google representative to have this investigated ? Regards, Tolriq -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups Android Developers group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
[android-developers] Re: Rating Hijacking !
I'm still far from being top or even mid-tier in terms of app downloads but this morning I also got my first 2-star mystery rating for a paid app of mine - no comment and no Google+ name I could respond to. That didn't happen to me so far since most users tried the free version first and then decided to buy afterward. This wouldn't have bothered me that much but nevertheless I wanted to see for myself how that recommendation rating widget looks like on my phone. So I opened the Google Play store app and scrolled down the lengthy front page with several swipe movements. And I suddenly saw that an image was flashing and quickly changing to 1 star. I accidentally rated some random app while swiping the screen. This bug 100% reproducible: 1. Touch one of the stars 2. Move your finger up or down outside the recommendation box 3. Lift finger 4. App gets rated This can happen quickly and accidentally while scrolling down the screen. Since I am right-handed (as the majority of people), my thumb naturally reaches to the left side of the screen, where the worse rating options are (1 and 2 stars). I bet this happens thousands of times every day without people even realizing what they just did. I sent a bug report to Google Play support about that issue. I also have to agree that the phrasing of the recommendation is completely misleading. If it weren't for this thread here I would have thought that I'd be rating recommendations and not apps. If I were asked to rate my favorite scanner app with the question rate this item to get recommendations, I would give that recommendation a bad rating because I am already 100% happy with my scanner app and I'm absolutely not interested in more apps like that. I guess something along these lines may have happened with my paid app this morning. Google Play really has to fix that as quick as possible. This new recommendation widget is a substantial change in the overall rating system Google had no experience with before. Stuff like that should be extensively tested before put into production mode. Real users should have been observed while interacting with that new widget. Real users should have been asked how they interpret the meaning of that new feature. To make that feature more useful it should be either decoupled from recommendations and be absolutely straightforward: Do you like this app? Rate it. If recommendations are more important than that then it should be a simple thumbs up / thumbs down and the result must not affect the rating of the recommended app. On Friday, December 27, 2013 4:37:06 AM UTC-6, Tolriq wrote: Hi, My app rating is being hijacked by competitors and I don't know what to do :( I've tried to contact Google but there's no category for that and they don't answer from the other category contact :( My app is 4.9 rating since a very very very long time and all very very few bad rating always had comments. Since 14 days I start to have lot's of 1 or 2 stars rating without any comments and without having released a new version or the app having problems. There's still the same amount of 4 / 5 star rating coming every day. This graph for the 6 last months from Play Store console : http://postimg.org/image/i2bpm94vt/ shows the problem clearly and proves without a doubt the hijacking action :( What are the possible actions against that ? This is a shame that years of work can be attacked so easily :( How to contact some Google representative to have this investigated ? Regards, Tolriq -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups Android Developers group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
[android-developers] Re: Rating Hijacking !
Ugh Google needs more prodding I guess. I sent this to the feedback form on the Dev Console: *Since dec 10 or so, the ranking for my app has been in a steady decline.* *Many other high rated apps see the same.* *Other developers have tracked this down to a new feature you introduced in the Google Play app that lets you rate suggested apps.* *This new feature is confusing to the customers: do they rate the app (yes) or do they rate the suggestion (no)?* *Many think they are rating the suggestion.* *Apps should only be rated if the user actually has installed the app.* *Please remove the quick suggestion rating.* It's a good thing I had a large installed base to dilute the drop. Still, it needs to be fixed asap. Here is mine: https://lh5.googleusercontent.com/-ih5iT0ud1s4/UtgTQr_e58I/CQc/rj8Rv6rfrtM/s1600/drop.png On Saturday, December 28, 2013 2:02:53 AM UTC-8, a1 wrote: My app is 4.9 rating since a very very very long time and all very very few bad rating always had comments. Since 14 days I start to have lot's of 1 or 2 stars rating without any comments and without having released a new version or the app having problems. There's still the same amount of 4 / 5 star rating coming every day. It's an effect of quick rating (suggestion) box introduced in Play store around 10th December (see: http://www.androidpolice.com/2013/12/05/download-latest-google-play-store-4-5-10-with-shared-play-store-activity-iap-indicators-and-more/ ). -- Bart -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups Android Developers group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
[android-developers] Re: Rating Hijacking !
Hello, We've experienced a very similar dramatic increase in 1-star ratings in the last couple of days, from less than 5% to near 20% (over a sample of app. 200 ratings). There seems to be no natural explanation: - No update has been released in this period. - No change in crash logs (crash numbers have substantially decreased in fact). - No complaints or reports from users. - Almost all reviews continue to be associated with 5 or 4-star ratings. We initially assumed an attack by competitors, but we also wonder if this could be a Google Play issue. The Known Issues page does include the following entry: https://support.google.com/googleplay/android-developer/answer/3475090?hl=en The entry concerns sudden large increases in user ratings. However, this issue appears under Recent Fixes so presumably should be resolved? Judging by the timing in our case (starting two days ago), this does not appear to be related to the Google Play update on December 10th. Any ideas? The app in question is My Talking Pet: https://play.google.com/store/apps/details?id=info.wobamedia.mytalkingpet The app has been making good progress in terms of downloads and rankings recently but is still in its infancy, so these rating problems are posing a serious threat. We've contacted Play support but are still awaiting a reply. Cheers, Michael -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups Android Developers group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: [android-developers] Re: Rating Hijacking !
+1 to this. Showing good will to continue conversation via email is the best way to revert negative ratings. IME sometimes one can give a brief explanation but not in order to engage in a conversation. It all depends on the tone of the comment El martes, 7 de enero de 2014 08:45:30 UTC-3, b0b escribió: Most of the time a user will not care about your elaborate explanation posted as a comment while it is frequent to turn a negative review into a positive one after email exchanges. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups Android Developers group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: [android-developers] Re: Rating Hijacking !
On Monday, 6 January 2014 18:24:30 UTC+1, andjarnic wrote: I am wondering why they don't require comments? There should be like a minimum of 2 or 3 words (and checked so that they are real words) before the comment pushes. Also, there should absolutely be a way to contact a commenter.. at the very least, the ability to reply to a comment and have a gmail like conversation tree layout for more comments. The developer comment system is not a place to start long conversations. 99% of the time you just want to tell the user to please contact support at email address so you can have a real conversation by email. Starting arguing with users in Play comments is useless and a waste of time. Most of the time a user will not care about your elaborate explanation posted as a comment while it is frequent to turn a negative review into a positive one after email exchanges. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups Android Developers group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: [android-developers] Re: Rating Hijacking !
I am wondering why they don't require comments? There should be like a minimum of 2 or 3 words (and checked so that they are real words) before the comment pushes. Also, there should absolutely be a way to contact a commenter.. at the very least, the ability to reply to a comment and have a gmail like conversation tree layout for more comments. They should have some sort of option to report a bad review.. like if someone posts 'your app sux.. this one is way better'.. it's not a constructive post nor is it possible to tell if they are just friends of the author of the other app and trying to promote it or being jerks. I suppose thought with millions of apps it would be impossible to monitor comments and I am sure there would be way too many reports of bad posts to handle. Maybe they can come up with some sort of comment AI to rule out useless comments.. heck they can make cars drive by themselves and avoid people and stuff! On Mon, Dec 30, 2013 at 1:04 AM, Tolriq tol...@gmail.com wrote: Well for low or normal rated app this can be only half bad or good. For very high rated apps the result is catastrophic when a 4.9 rating 5 star rating is the only way to get known over competition this change that generate lot's of false rating is just killing some apps. Google have to do something quick because the effects of this are really important and the more they wait the more it will impact some devs :( On Sunday, December 29, 2013 10:52:35 AM UTC+1, Ifor wrote: That explains why I am getting more reviews the last few weeks. I had seen the increase in activity but was not aware of the cause. Personally it's not having a detrimental affect on my numbers more the opposite in fact as my average is slowly going up. Hi, My app rating is being hijacked by competitors and I don't know what to do :( I've tried to contact Google but there's no category for that and they don't answer from the other category contact :( My app is 4.9 rating since a very very very long time and all very very few bad rating always had comments. Since 14 days I start to have lot's of 1 or 2 stars rating without any comments and without having released a new version or the app having problems. There's still the same amount of 4 / 5 star rating coming every day. This graph for the 6 last months from Play Store console : http://postimg.org/image/i2bpm94vt/ shows the problem clearly and proves without a doubt the hijacking action :( What are the possible actions against that ? This is a shame that years of work can be attacked so easily :( How to contact some Google representative to have this investigated ? Regards, Tolriq -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups Android Developers group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups Android Developers group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: [android-developers] Re: Rating Hijacking !
That's where machine learning comes in handy when people can't afford going over millions of millions comments! Στις 6 Ιαν 2014 7:28 μ.μ., ο χρήστης Kevin Duffey andjar...@gmail.com έγραψε: I am wondering why they don't require comments? There should be like a minimum of 2 or 3 words (and checked so that they are real words) before the comment pushes. Also, there should absolutely be a way to contact a commenter.. at the very least, the ability to reply to a comment and have a gmail like conversation tree layout for more comments. They should have some sort of option to report a bad review.. like if someone posts 'your app sux.. this one is way better'.. it's not a constructive post nor is it possible to tell if they are just friends of the author of the other app and trying to promote it or being jerks. I suppose thought with millions of apps it would be impossible to monitor comments and I am sure there would be way too many reports of bad posts to handle. Maybe they can come up with some sort of comment AI to rule out useless comments.. heck they can make cars drive by themselves and avoid people and stuff! On Mon, Dec 30, 2013 at 1:04 AM, Tolriq tol...@gmail.com wrote: Well for low or normal rated app this can be only half bad or good. For very high rated apps the result is catastrophic when a 4.9 rating 5 star rating is the only way to get known over competition this change that generate lot's of false rating is just killing some apps. Google have to do something quick because the effects of this are really important and the more they wait the more it will impact some devs :( On Sunday, December 29, 2013 10:52:35 AM UTC+1, Ifor wrote: That explains why I am getting more reviews the last few weeks. I had seen the increase in activity but was not aware of the cause. Personally it's not having a detrimental affect on my numbers more the opposite in fact as my average is slowly going up. Hi, My app rating is being hijacked by competitors and I don't know what to do :( I've tried to contact Google but there's no category for that and they don't answer from the other category contact :( My app is 4.9 rating since a very very very long time and all very very few bad rating always had comments. Since 14 days I start to have lot's of 1 or 2 stars rating without any comments and without having released a new version or the app having problems. There's still the same amount of 4 / 5 star rating coming every day. This graph for the 6 last months from Play Store console : http://postimg.org/image/i2bpm94vt/ shows the problem clearly and proves without a doubt the hijacking action :( What are the possible actions against that ? This is a shame that years of work can be attacked so easily :( How to contact some Google representative to have this investigated ? Regards, Tolriq -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups Android Developers group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups Android Developers group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups Android Developers group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
[android-developers] Re: Rating Hijacking !
Well for low or normal rated app this can be only half bad or good. For very high rated apps the result is catastrophic when a 4.9 rating 5 star rating is the only way to get known over competition this change that generate lot's of false rating is just killing some apps. Google have to do something quick because the effects of this are really important and the more they wait the more it will impact some devs :( On Sunday, December 29, 2013 10:52:35 AM UTC+1, Ifor wrote: That explains why I am getting more reviews the last few weeks. I had seen the increase in activity but was not aware of the cause. Personally it's not having a detrimental affect on my numbers more the opposite in fact as my average is slowly going up. Hi, My app rating is being hijacked by competitors and I don't know what to do :( I've tried to contact Google but there's no category for that and they don't answer from the other category contact :( My app is 4.9 rating since a very very very long time and all very very few bad rating always had comments. Since 14 days I start to have lot's of 1 or 2 stars rating without any comments and without having released a new version or the app having problems. There's still the same amount of 4 / 5 star rating coming every day. This graph for the 6 last months from Play Store console : http://postimg.org/image/i2bpm94vt/ shows the problem clearly and proves without a doubt the hijacking action :( What are the possible actions against that ? This is a shame that years of work can be attacked so easily :( How to contact some Google representative to have this investigated ? Regards, Tolriq -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups Android Developers group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
[android-developers] Re: Rating Hijacking !
That explains why I am getting more reviews the last few weeks. I had seen the increase in activity but was not aware of the cause. Personally it's not having a detrimental affect on my numbers more the opposite in fact as my average is slowly going up. Hi, My app rating is being hijacked by competitors and I don't know what to do :( I've tried to contact Google but there's no category for that and they don't answer from the other category contact :( My app is 4.9 rating since a very very very long time and all very very few bad rating always had comments. Since 14 days I start to have lot's of 1 or 2 stars rating without any comments and without having released a new version or the app having problems. There's still the same amount of 4 / 5 star rating coming every day. This graph for the 6 last months from Play Store console : http://postimg.org/image/i2bpm94vt/ shows the problem clearly and proves without a doubt the hijacking action :( What are the possible actions against that ? This is a shame that years of work can be attacked so easily :( How to contact some Google representative to have this investigated ? Regards, Tolriq -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups Android Developers group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
[android-developers] Re: Rating Hijacking !
My app is 4.9 rating since a very very very long time and all very very few bad rating always had comments. Since 14 days I start to have lot's of 1 or 2 stars rating without any comments and without having released a new version or the app having problems. There's still the same amount of 4 / 5 star rating coming every day. It's an effect of quick rating (suggestion) box introduced in Play store around 10th December (see: http://www.androidpolice.com/2013/12/05/download-latest-google-play-store-4-5-10-with-shared-play-store-activity-iap-indicators-and-more/). -- Bart -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups Android Developers group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
[android-developers] Re: Rating Hijacking !
You are right... A gift from Google to developers for the holiday season maybe ? Seriously, that's lame... More discussion on this: http://forums.makingmoneywithandroid.com/android-development/3898-google-play-bad-rating-after-10th-december-3.html On Saturday, 28 December 2013 11:02:53 UTC+1, a1 wrote: My app is 4.9 rating since a very very very long time and all very very few bad rating always had comments. Since 14 days I start to have lot's of 1 or 2 stars rating without any comments and without having released a new version or the app having problems. There's still the same amount of 4 / 5 star rating coming every day. It's an effect of quick rating (suggestion) box introduced in Play store around 10th December (see: http://www.androidpolice.com/2013/12/05/download-latest-google-play-store-4-5-10-with-shared-play-store-activity-iap-indicators-and-more/ ). -- Bart -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups Android Developers group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
[android-developers] Re: Rating Hijacking !
I have observed something exactly like you describe in my own app. The graph you posted is similar to mine. I had stable ratings since forever until Dec 11th where unexplained 1-star ratings started to appear until the ratings finally stabilized (flat graph) on Dec 21th. At first I though it was an attack from competitors but now I think there might be another explanation. Dec 10th, Google approved a batch of Chromecast apps. My app is an obvious candidate from Chromecast support but of course it is not in the app list Google approved this day. I now think that the unexplained bad ratings came from users expecting Chromecast support. Since I believe your app is a potential candidate for Chromecast support, that could be it. Many CC users do not understand why some apps supports CC already and others do not and go the 1-star route. They just think developers are lazy or something... I wouldn't care too much (unless drop in ratings continue) since your app is rated exceptionnaly high and a 0.03 drop in rating is not going to have much consequence. On Friday, 27 December 2013 11:37:06 UTC+1, Tolriq wrote: Hi, My app rating is being hijacked by competitors and I don't know what to do :( I've tried to contact Google but there's no category for that and they don't answer from the other category contact :( My app is 4.9 rating since a very very very long time and all very very few bad rating always had comments. Since 14 days I start to have lot's of 1 or 2 stars rating without any comments and without having released a new version or the app having problems. There's still the same amount of 4 / 5 star rating coming every day. This graph for the 6 last months from Play Store console : http://postimg.org/image/i2bpm94vt/ shows the problem clearly and proves without a doubt the hijacking action :( What are the possible actions against that ? This is a shame that years of work can be attacked so easily :( How to contact some Google representative to have this investigated ? Regards, Tolriq -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups Android Developers group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.