Re: [android-developers] Re: Reducing 1 star ratings for IM; strategies

2010-12-17 Thread Kostya Vasilyev



17.12.2010 2:24, YuviDroid ?:


What I was thinking of trying was to create a little app that has
an icon so the user would have something to click on. from there I
could tell them what they need to know.



Actually, this helps me not get these comments for a silly little 
application of mine, which is a Bluetooth toggle widget.


Before, I'd get a lot of them. Some were quite confusing, saying 
Doesn't work on device xxx, which made me think that my code is 
crashing on a particular device. Some others were Doesn't open on 
device xxx. They were split about 50/50.


So I added a launcher icon to the application, it just displays textual 
step-by-step instructions, and a link to a web page with a visual 
guide on widgets (not mine, I found one and asked the owner for 
permission to link to it).


This stopped the Doesn't work / Doesn't open 1-star comments, and 
surprisingly, no comments saying that the app shouldn't be in the 
applications list.


For someone to complain about launcher icon, he/she has to actually 
understand what widgets are, and how they are not applications, and 
shouldn't be in the list. Those who don't, will not complain. Among 
those who do, hopefully some large percentage understands why the icon 
(and the help screen) is there.


YMMV

And by the way, Smart Keyboard has a launcher icon.

-- Kostya



Probably with this solution you would get comments like Shouldn't 
appear in the app drawer!!...1-star.
I got comments like those with a clock-widget, where the main Activity 
just showed instructions... at the end I made that activity category 
android:name=android.intent.category.INFO 
http://android.intent.category.INFO /, in this way it didn't 
appear in the app-drawer but users could press the Open button 
through the Market and get the instructions.

Maybe you could try something like that.


Yuvi


On Thu, Dec 16, 2010 at 11:56 PM, Brill Pappin br...@pappin.ca 
mailto:br...@pappin.ca wrote:


laugh
I'm with you John, that's exactly what we need :)
I love that little Radar widget BTW, use it in my geocaching app :)

With an IM it's even worse because there is no app icon and the
user has to dig down a few settings levels to turn it on, then
they have to enable it.
What I was thinking of trying was to create a little app that has
an icon so the user would have something to click on. from there I
could tell them what they need to know.

So, i was asking if anyone has tried that and if there are other
ways I might be able to improve the user experience, like giving
them an on/off button in that little app. I'm not sure that the
system would let a 3rd party app change the keyboard though.
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YuviDroid
Check out Launch-X http://android.yuvalsharon.net/launchx.php (a 
widget to quickly access your favorite apps and contacts!)

http://android.yuvalsharon.net

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--
Kostya Vasilyev -- WiFi Manager + pretty widget -- http://kmansoft.wordpress.com

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Re: [android-developers] Re: Reducing 1 star ratings for IM; strategies

2010-12-17 Thread Brill Pappin
Thanks Kostya,

I think this is the way to go. I spend far too much time slapping 
my forehead wondering how some people understand enough to even use their 
phones.

- Brill

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[android-developers] Re: Reducing 1 star ratings for IM; strategies

2010-12-16 Thread Maps.Huge.Info (Maps API Guru)
My main app Radar Now! couldn't possibly be simpler. You just start
the app and that's it. Even with its simplicity, I still get one star
ratings that claim doesn't work or my favorite sux. There will
always be the dolt who can't figure out how to screw in a light bulb
and consequently claims it doesn't work. You'll just to accept that
and move on. Just try to make all instructions understandable by the
lowest common denominator and you should have less problems.

One thing that might help is a new rating system for apps where device
owners have to read some simple instructions and answer three
questions. If they can't get at least one right, then they get a
rating of imbecile and are prevented from seeing apps that have
omit imbeciles.

-John Coryat

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[android-developers] Re: Reducing 1 star ratings for IM; strategies

2010-12-16 Thread Brill Pappin
laugh
I'm with you John, that's exactly what we need :)
I love that little Radar widget BTW, use it in my geocaching app :)

With an IM it's even worse because there is no app icon and the user has to 
dig down a few settings levels to turn it on, then they have to enable it.
What I was thinking of trying was to create a little app that has an icon so 
the user would have something to click on. from there I could tell them what 
they need to know.

So, i was asking if anyone has tried that and if there are other ways I 
might be able to improve the user experience, like giving them an on/off 
button in that little app. I'm not sure that the system would let a 3rd 
party app change the keyboard though.

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Re: [android-developers] Re: Reducing 1 star ratings for IM; strategies

2010-12-16 Thread YuviDroid

 What I was thinking of trying was to create a little app that has an icon
 so the user would have something to click on. from there I could tell them
 what they need to know.


Probably with this solution you would get comments like Shouldn't appear in
the app drawer!!...1-star.
I got comments like those with a clock-widget, where the main Activity just
showed instructions... at the end I made that activity category
android:name=android.intent.category.INFO /, in this way it didn't appear
in the app-drawer but users could press the Open button through the Market
and get the instructions.
Maybe you could try something like that.


Yuvi


On Thu, Dec 16, 2010 at 11:56 PM, Brill Pappin br...@pappin.ca wrote:

 laugh
 I'm with you John, that's exactly what we need :)
 I love that little Radar widget BTW, use it in my geocaching app :)

 With an IM it's even worse because there is no app icon and the user has to
 dig down a few settings levels to turn it on, then they have to enable it.
 What I was thinking of trying was to create a little app that has an icon
 so the user would have something to click on. from there I could tell them
 what they need to know.

 So, i was asking if anyone has tried that and if there are other ways I
 might be able to improve the user experience, like giving them an on/off
 button in that little app. I'm not sure that the system would let a 3rd
 party app change the keyboard though.

 --
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-- 
YuviDroid
Check out Launch-X http://android.yuvalsharon.net/launchx.php (a widget to
quickly access your favorite apps and contacts!)
http://android.yuvalsharon.net

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[android-developers] Re: Reducing 1 star ratings for IM; strategies

2010-12-16 Thread Maps.Huge.Info (Maps API Guru)
You may get the comment:

1 star - Too many instructions: uninstall.

You can please some of the people all of the time, and all of the
people some of the time, but you can not please all of the people all
of the time.

Paraphrased from Abraham Lincoln

-John Coryat

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