Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2010-02-27 Thread Joshua Frank
Has anyone heard any new about this issue being fixed. My active user
stats are still down over 30%. Also, it now looks like the new market
ranking system uses active users to rank apps. It has been over 2
months now.

On Fri, Jan 22, 2010 at 3:33 PM, Seni Sangrujee sangru...@gmail.com wrote:
 Hmm, that's grim.  Thanks for the updates, everyone.

 Unfortunately, it looks like the current Market crisis is the Stuck
 at 'Starting Download' problem which seems to be pretty widespread,
 so our issue continues to be on the backburner.



 -seni


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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2010-01-22 Thread Justin Giles
Recovered about 5% out of 15-20% lost.  Very disappointed in the lack of
response.

Justin


On Thu, Jan 21, 2010 at 10:30 PM, Seni Sangrujee sangru...@gmail.comwrote:

 Sorry to bump this old thread, but has anyone had their active
 percentages completely recover since the fix?  Mine's still down
 quite a bit from before the problem started.


 -seni


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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2010-01-22 Thread Greg Donald
On Thu, Jan 21, 2010 at 10:30 PM, Seni Sangrujee sangru...@gmail.com wrote:
 Sorry to bump this old thread, but has anyone had their active
 percentages completely recover since the fix?  Mine's still down
 quite a bit from before the problem started.

Still not fixed.


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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2010-01-22 Thread Greg Donald
On Fri, Jan 22, 2010 at 9:16 AM, matt smith mattsmith...@googlemail.com wrote:
 Still not fixed. If google can't fix this, they should feature all of
 our apps or at least show some kind of concession for messing up our
 stats.

I don't understand why it's always the same apps up there being
featured.  I've never once seen any kind of casino app/game featured
for example.  At least with iTunes there's a rotation and some
variety.


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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2010-01-22 Thread Kevin Duffey
What exactly is this issue? I am not sure what the original thread was?

On Fri, Jan 22, 2010 at 7:25 AM, Greg Donald gdon...@gmail.com wrote:

 On Fri, Jan 22, 2010 at 9:16 AM, matt smith mattsmith...@googlemail.com
 wrote:
  Still not fixed. If google can't fix this, they should feature all of
  our apps or at least show some kind of concession for messing up our
  stats.

 I don't understand why it's always the same apps up there being
 featured.  I've never once seen any kind of casino app/game featured
 for example.  At least with iTunes there's a rotation and some
 variety.


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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2010-01-07 Thread Greg Donald
On Thu, Jan 7, 2010 at 2:00 PM, dadical keyes...@gmail.com wrote:
 Did anyone else see this get fixed?  I saw a 10pt drop from about 45
 percent installed to under 35 in less than a day.  Things are slowly
 climbing back up, but I haven't seen any fix yet.

There's been no fix from Google, just that one person confirming the
problem followed by weeks of silence.


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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-26 Thread Greg Donald
On Sat, Dec 26, 2009 at 11:37 AM, matt smith
mattsmith...@googlemail.com wrote:
 still not fixed :(

Still not fixed here either.


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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-24 Thread Wayne Wenthin
I am trying to space updates around once a week but since I'm in beta I do
update major issues right away.  Hopefully the people that are using the
game are not getting annoyed and understand that frequent updates will be
the norm for awhile.

On Wed, Dec 23, 2009 at 10:00 PM, dadical keyes...@gmail.com wrote:

 I update at the rate that my users demand.  Less frequently, actually,
 for the reasons that you mention.  It's an interesting balance to
 strike.  I'm rated very high by users for my quick turn around on
 defect fixes and feature requests, but unless I have a serious issue
 to deal with I try to space releases at least 7-10 days apart.

 I would say that a satisfaction rating of 4.5 with 100s of ratings
 speaks in favor of my approach, but I'd be interested in hearing other
 opinions.

 On Dec 23, 9:35 am, Michael mbea...@gmail.com wrote:
  Not directing this just to you but your post reminded me of
  something.  Although the ability to update often is there (especially
  when compared to the iphone system) please don't abuse it.  I'm seeing
  articles/blogs/etc complaining about the annoyance of constant update
  requests from apps.  Especially when each update has to be accepted
  one by one.  I personally am starting to update less and less often
  because it's just plain annoying to update an app and then 5 days
  later here it comes again multiply that by 10, 20 or 100 apps and
  users will be more and more inclined to be running old versions of
  your software.
 
  On Dec 22, 5:55 pm, dadical keyes...@gmail.com wrote:
 
 
 
   I've released lots of updates over the past few months,
   averaging about one/week, and have never seen this happen.

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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-23 Thread Joshua Frank
Anyone here how long till they get it fixed? I dropped from 86% active
to 41%. Also, if you ever wanted to know if the amount of active users
affects you ranking in the market, it sure does. One of my programs
fell 15 spots.

On Wed, Dec 23, 2009 at 9:40 AM, sai sai...@gmail.com wrote:
 Good to know that this is a market issue and google guys are fixing
 it. I was very surprised why our app was losing around 30% active
 installs in a day or two.


 On Dec 22, 8:52 pm, Justin Giles jtgi...@gmail.com wrote:
 Here's an official answer:

 http://www.google.com/support/forum/p/Android+Market/thread?tid=4c575...



 On Tue, Dec 22, 2009 at 4:55 PM, dadical keyes...@gmail.com wrote:
  Same thing with my application, Screebl.  Dropped by around 10% in one
  night.  I've released lots of updates over the past few months,
  averaging about one/week, and have never seen this happen.  Perhaps
  Google has changed the definition of an active installation?

  Disturbing as active install count is the most heavily weighted factor
  in calculating ranking in the market.

  pawpaw17 wrote:
   I released an upgrade to my app on Saturday night and since have
   noticed an unusual number of uninstalls. My app has been out for 8
   months, and this is very unusual. Has anyone else noticed this? I'm
   wondering if there is anything related to the market, or a new OS
   version hitting, or contracts with one of the phones coming up?

   Any thoughts would be very appreciated.

   Thanks!

   pawpaw17

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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-22 Thread Justin Giles
I haven't touched those settings.  Still have 17% drop.


On Tue, Dec 22, 2009 at 9:38 AM, matt smith mattsmith...@googlemail.comwrote:

 I don't have maxsdk but did add this change for Droid support :
supports-screens android:anyDensity=true /

 My installs have dropped by 15% - maybe its auto uninstalling for
 anyone with 1.5 as the supports-screens is 1.6 only - yet I need this
 to make the app work correctly on Droid (rather than compatibility
 mode).

 Issues seems to be related after people do updates and possibly change
 some of these settings.

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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-22 Thread Greg Donald
On Tue, Dec 22, 2009 at 10:16 AM, Justin Giles jtgi...@gmail.com wrote:
 I haven't touched those settings.  Still have 17% drop.

Same here.  I released recently but no min/max sdk changes.


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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-22 Thread Justin Giles
I have 21,600 downloads.  A 17% drop in active installs over the past few
days means over 3600 people uninstalled the app.  Just doesn't make sense
when all data before this time was trending at the 77% level whereas now it
is at 60%.


On Tue, Dec 22, 2009 at 11:35 AM, Maps.Huge.Info (Maps API Guru) 
cor...@gmail.com wrote:

 I've noticed a slight drop as well, from 71.9% to 71.6%, which may not
 seem a lot however, my app has 65,000 downloads, so numbers wise, a
 fairly good amount. I've had a few e-mails from people telling me that
 their Droid has filled up and they regret to tell me they've had to
 uninstall my app to make room (odd they would tell me, but they have).
 It may be that this is happening to you all too. Just idle
 speculation...

 -John Coryat

 Radar Now!

 What Zip Code?

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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-22 Thread Wayne Wenthin
I saw someone suggest that the downloads generated from an update are
failing.   I noticed this with ProjectInf.   I cannot get it to download
even after a reboot.   This means that as far as the market is concerned
I've uninstalled it.I would put more faith in this explanation if others
are seeing the same thing.I had just done an update and I started
dropping install base.   No one has come forth and said anything about not
getting the update either.

Wayne

On Tue, Dec 22, 2009 at 11:09 AM, Justin Giles jtgi...@gmail.com wrote:

 I have 21,600 downloads.  A 17% drop in active installs over the past few
 days means over 3600 people uninstalled the app.  Just doesn't make sense
 when all data before this time was trending at the 77% level whereas now it
 is at 60%.



 On Tue, Dec 22, 2009 at 11:35 AM, Maps.Huge.Info (Maps API Guru) 
 cor...@gmail.com wrote:

 I've noticed a slight drop as well, from 71.9% to 71.6%, which may not
 seem a lot however, my app has 65,000 downloads, so numbers wise, a
 fairly good amount. I've had a few e-mails from people telling me that
 their Droid has filled up and they regret to tell me they've had to
 uninstall my app to make room (odd they would tell me, but they have).
 It may be that this is happening to you all too. Just idle
 speculation...

 -John Coryat

 Radar Now!

 What Zip Code?

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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-22 Thread Dan Sherman
Bah (sorry to hijack)

If you can't download the new ProjectINF, we can post it somewhere for you
to download...

- Dan

On Tue, Dec 22, 2009 at 2:18 PM, Wayne Wenthin wa...@fuligin.com wrote:

 I saw someone suggest that the downloads generated from an update are
 failing.   I noticed this with ProjectInf.   I cannot get it to download
 even after a reboot.   This means that as far as the market is concerned
 I've uninstalled it.I would put more faith in this explanation if others
 are seeing the same thing.I had just done an update and I started
 dropping install base.   No one has come forth and said anything about not
 getting the update either.

 Wayne


 On Tue, Dec 22, 2009 at 11:09 AM, Justin Giles jtgi...@gmail.com wrote:

 I have 21,600 downloads.  A 17% drop in active installs over the past few
 days means over 3600 people uninstalled the app.  Just doesn't make sense
 when all data before this time was trending at the 77% level whereas now it
 is at 60%.



 On Tue, Dec 22, 2009 at 11:35 AM, Maps.Huge.Info (Maps API Guru) 
 cor...@gmail.com wrote:

 I've noticed a slight drop as well, from 71.9% to 71.6%, which may not
 seem a lot however, my app has 65,000 downloads, so numbers wise, a
 fairly good amount. I've had a few e-mails from people telling me that
 their Droid has filled up and they regret to tell me they've had to
 uninstall my app to make room (odd they would tell me, but they have).
 It may be that this is happening to you all too. Just idle
 speculation...

 -John Coryat

 Radar Now!

 What Zip Code?

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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-22 Thread Wayne Wenthin
I was just pointing it out as an example of what might be going on.
Honestly I can't get into it.   I love all your other games and am jealous
of the chat feature though.

On Tue, Dec 22, 2009 at 12:17 PM, Dan Sherman impact...@gmail.com wrote:

 Bah (sorry to hijack)

 If you can't download the new ProjectINF, we can post it somewhere for you
 to download...

 - Dan

 On Tue, Dec 22, 2009 at 2:18 PM, Wayne Wenthin wa...@fuligin.com wrote:

 I saw someone suggest that the downloads generated from an update are
 failing.   I noticed this with ProjectInf.   I cannot get it to download
 even after a reboot.   This means that as far as the market is concerned
 I've uninstalled it.I would put more faith in this explanation if others
 are seeing the same thing.I had just done an update and I started
 dropping install base.   No one has come forth and said anything about not
 getting the update either.

 Wayne


 On Tue, Dec 22, 2009 at 11:09 AM, Justin Giles jtgi...@gmail.com wrote:

 I have 21,600 downloads.  A 17% drop in active installs over the past few
 days means over 3600 people uninstalled the app.  Just doesn't make sense
 when all data before this time was trending at the 77% level whereas now it
 is at 60%.



 On Tue, Dec 22, 2009 at 11:35 AM, Maps.Huge.Info (Maps API Guru) 
 cor...@gmail.com wrote:

 I've noticed a slight drop as well, from 71.9% to 71.6%, which may not
 seem a lot however, my app has 65,000 downloads, so numbers wise, a
 fairly good amount. I've had a few e-mails from people telling me that
 their Droid has filled up and they regret to tell me they've had to
 uninstall my app to make room (odd they would tell me, but they have).
 It may be that this is happening to you all too. Just idle
 speculation...

 -John Coryat

 Radar Now!

 What Zip Code?

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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-22 Thread Dan Sherman
No worries, was just making sure you could get it if you wanted :)

- Dan

On Tue, Dec 22, 2009 at 3:45 PM, Wayne Wenthin wa...@fuligin.com wrote:

 I was just pointing it out as an example of what might be going on.
 Honestly I can't get into it.   I love all your other games and am jealous
 of the chat feature though.


 On Tue, Dec 22, 2009 at 12:17 PM, Dan Sherman impact...@gmail.com wrote:

 Bah (sorry to hijack)

 If you can't download the new ProjectINF, we can post it somewhere for you
 to download...

 - Dan

 On Tue, Dec 22, 2009 at 2:18 PM, Wayne Wenthin wa...@fuligin.com wrote:

 I saw someone suggest that the downloads generated from an update are
 failing.   I noticed this with ProjectInf.   I cannot get it to download
 even after a reboot.   This means that as far as the market is concerned
 I've uninstalled it.I would put more faith in this explanation if others
 are seeing the same thing.I had just done an update and I started
 dropping install base.   No one has come forth and said anything about not
 getting the update either.

 Wayne


 On Tue, Dec 22, 2009 at 11:09 AM, Justin Giles jtgi...@gmail.comwrote:

 I have 21,600 downloads.  A 17% drop in active installs over the past
 few days means over 3600 people uninstalled the app.  Just doesn't make
 sense when all data before this time was trending at the 77% level whereas
 now it is at 60%.



 On Tue, Dec 22, 2009 at 11:35 AM, Maps.Huge.Info (Maps API Guru) 
 cor...@gmail.com wrote:

 I've noticed a slight drop as well, from 71.9% to 71.6%, which may not
 seem a lot however, my app has 65,000 downloads, so numbers wise, a
 fairly good amount. I've had a few e-mails from people telling me that
 their Droid has filled up and they regret to tell me they've had to
 uninstall my app to make room (odd they would tell me, but they have).
 It may be that this is happening to you all too. Just idle
 speculation...

 -John Coryat

 Radar Now!

 What Zip Code?

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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-22 Thread Justin Giles
My stats trended the same way as you reported.  My app was updated targeting
the 1.5 sdk with minsdkversion = 3.  No changes have been made to those
settings since I released the app almost 2 months ago.

On Tue, Dec 22, 2009 at 3:04 PM, Seni Sangrujee sangru...@gmail.com wrote:

 The timing of this is unfortunate.  I'm not anticipating an answer
 from Google any time soon as many folks there might gone on vacation
 this week.  We might be on our own here for the time being.

 If the issue is just that installs aren't getting tracked properly as
 actives, that's not too bad.  I'm more troubled if people can't
 install or apps are getting uninstalled.  There are going to be a lot
 of Android phones given as Christmas presents and the post-Christmas
 surge in the Market will be interesting to see.

 It looks like it's only happening to people that recently released an
 update, so I'm curious about something.

 For those that are having this problem, did you use the 2.0.1 SDK for
 your update?

 Here's my info:
 - released update Friday
 - Build Target Android: 2.0.1 (api level 6)
 - Manifest: uses-sdk android:minSdkVersion=3
 android:targetSdkVersion=3 /

 DateDownl.  New Actives
 Mon, Dec 14 307 215
 Tue, Dec 15 346 234
 Wed, Dec 16 251 151
 Thu, Dec 17 334 199
 Fri, Dec 18 429 82 (released update)
 Sat, Dec 19 274 -275
 Sun, Dec 20 389 -98
 Mon, Dec 21 404 -151


 I've seen several theories going around as to the cause, I'm not sure
 if it's a purely Market issue or something we can change on our apps.

 I'm thinking of testing these out:
 1. put the old version of my app back as a new update to see if the
 stats trend changes going forward
 2. release a new update built against an older version of the SDK and
 see if the stats trend changes

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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-22 Thread Greg Donald
On Tue, Dec 22, 2009 at 3:23 PM, Justin Giles jtgi...@gmail.com wrote:
 My stats trended the same way as you reported.  My app was updated targeting
 the 1.5 sdk with minsdkversion = 3.  No changes have been made to those
 settings since I released the app almost 2 months ago.

Same here.  I released my app targeting 1.5 and haven't ever changed it.


-- 
Greg Donald
http://destiney.com/

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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-22 Thread Justin Giles
Here's an official answer:

http://www.google.com/support/forum/p/Android+Market/thread?tid=4c5752ca3e5af4ffhl=en

On Tue, Dec 22, 2009 at 4:55 PM, dadical keyes...@gmail.com wrote:

 Same thing with my application, Screebl.  Dropped by around 10% in one
 night.  I've released lots of updates over the past few months,
 averaging about one/week, and have never seen this happen.  Perhaps
 Google has changed the definition of an active installation?

 Disturbing as active install count is the most heavily weighted factor
 in calculating ranking in the market.

 pawpaw17 wrote:
  I released an upgrade to my app on Saturday night and since have
  noticed an unusual number of uninstalls. My app has been out for 8
  months, and this is very unusual. Has anyone else noticed this? I'm
  wondering if there is anything related to the market, or a new OS
  version hitting, or contracts with one of the phones coming up?
 
  Any thoughts would be very appreciated.
 
  Thanks!
 
  pawpaw17

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Re: [android-developers] Re: Anyone noticing more uninstalls of their app than usual over last weekend/today?

2009-12-21 Thread Justin Giles
This is happening on my free app though.  Big time.  I've lost 17% so far.

On Mon, Dec 21, 2009 at 9:29 PM, wusch jwu...@gmail.com wrote:

 I am seeing it too.

 Did you use the Max SDK setting on the AndroidManifest.xml?  I
 noticed a blog posting that said the default behavior is when a Over
 the Air update was pushed for 2.0.1 and you had a max sdk setting of
 5, it would Uninstall the purchased application automatically!!

 Supposedly they are fixing this going forward...

 Jeff

 On Dec 21, 4:17 pm, Greg Donald gdon...@gmail.com wrote:
  On Mon, Dec 21, 2009 at 3:11 PM, pawpaw17 georgefraz...@yahoo.com
 wrote:
   I released an upgrade to my app on Saturday night and since have
   noticed an unusual number of uninstalls. My app has been out for 8
   months, and this is very unusual. Has anyone else noticed this? I'm
   wondering if there is anything related to the market, or a new OS
   version hitting, or contracts with one of the phones coming up?
 
   Any thoughts would be very appreciated.
 
   Thanks!
 
   pawpaw17
 
  Yeah, stuff seems broken for many of us:
 
  http://groups.google.com/group/android-developers/browse_thread/threa...
 
  --
  Greg Donaldhttp://destiney.com/

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