[Arches] Re: Error in editing the system settings

2020-12-09 Thread Mahmoud Abdelrazek
Hi Lindsey, 

Thank you for your comment.  
I have not been able to solve this issue yet. I believe it has something to 
do with the dependencies of arches. I am not quite sure which one is 
causing it to break. My guess is the shift from python 3.6 to 3.7 might 
have something to do with it. 

Best,
Mahmoud 

On Tuesday, December 8, 2020 at 10:06:40 PM UTC Lindsey Gant wrote:

> Hi Mahmoud,
>
> Thank you for your message. Were you able to find a solution to this error 
> in your system settings? If not, let me see if someone in the group can 
> follow up.
>
> Best,
>
> Lindsey
> Getty Conservation Institute, Arches
>
> On Thursday, November 26, 2020 at 1:41:52 PM UTC-8 raz...@gmail.com wrote:
>
>> Hi All, 
>>
>> I am having trouble editing the system settings in Arches interface.  I 
>> get an error with the following message
>> "*Unable to save. Please verify your input is valid*
>>
>> *TileCardinalityError: Trying to save a tile to a card with cardinality 1 
>> where a tile has previously been saved*."
>>
>> [image: TileCardinalityError_error.png]
>>
>>
>> I am using version 5.1 installed from GitHub on an ubuntu 18.4 server and 
>> serving using apache. My initial thought was that I must have misconfigured 
>> the permissions but then I tried removing the setting "record" and then 
>> adding a new record with the setting I require and the system accepted it. 
>> It still prevented me from editing the new record system I added.
>>
>> [image: TileCardinalityError_delete.png]
>>
>> [image: TileCardinalityError_new.png]
>>
>> Thank you for your help, 
>>
>> I am not sure if the settings file or any list of permissions would be 
>> relevant here. I am happy to share them if you think they might. 
>>
>>
>> Best,
>>
>> Mahmoud 
>>
>>
>>

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[Arches] Re: Error in editing the system settings

2020-12-08 Thread Lindsey Gant
Hi Mahmoud,

Thank you for your message. Were you able to find a solution to this error 
in your system settings? If not, let me see if someone in the group can 
follow up.

Best,

Lindsey
Getty Conservation Institute, Arches

On Thursday, November 26, 2020 at 1:41:52 PM UTC-8 raz...@gmail.com wrote:

> Hi All, 
>
> I am having trouble editing the system settings in Arches interface.  I 
> get an error with the following message
> "*Unable to save. Please verify your input is valid*
>
> *TileCardinalityError: Trying to save a tile to a card with cardinality 1 
> where a tile has previously been saved*."
>
> [image: TileCardinalityError_error.png]
>
>
> I am using version 5.1 installed from GitHub on an ubuntu 18.4 server and 
> serving using apache. My initial thought was that I must have misconfigured 
> the permissions but then I tried removing the setting "record" and then 
> adding a new record with the setting I require and the system accepted it. 
> It still prevented me from editing the new record system I added.
>
> [image: TileCardinalityError_delete.png]
>
> [image: TileCardinalityError_new.png]
>
> Thank you for your help, 
>
> I am not sure if the settings file or any list of permissions would be 
> relevant here. I am happy to share them if you think they might. 
>
>
> Best,
>
> Mahmoud 
>
>
>

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