Re: [Archivesspace_Users_Group] Resource Records Not Showing Up

[Hillary Bober]

We had a similar issue and our hosting vendor cleared the cache which solved 
the problem.
I think we tried reindexing first, which didn't work for our instance.
We think our issue stemmed from lots of importing and merging records in the 
migration from Archon which was a bit of a mess.
We haven't had any problems since.
Good luck, Hillary


_

HILLARY BOBER, CA  |  she/her/hers
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From: archivesspace_users_group-boun...@lyralists.lyrasis.org 
 On Behalf Of Blake 
Carver
Sent: Thursday, March 23, 2023 11:36 AM
To: Archivesspace Users Group 
Subject: Re: [Archivesspace_Users_Group] Resource Records Not Showing Up

Could be the indexer, could also be that ID is in the deleted_records table so 
it gets deleted from the index.
Check that table and see what's in there.


From: 
archivesspace_users_group-boun...@lyralists.lyrasis.org<mailto:archivesspace_users_group-boun...@lyralists.lyrasis.org>
 
mailto:archivesspace_users_group-boun...@lyralists.lyrasis.org>>
 on behalf of Joshua D. Shaw 
mailto:joshua.d.s...@dartmouth.edu>>
Sent: Thursday, March 23, 2023 11:56 AM
To: 
archivesspace_users_group@lyralists.lyrasis.org<mailto:archivesspace_users_group@lyralists.lyrasis.org>
 
mailto:archivesspace_users_group@lyralists.lyrasis.org>>
Subject: Re: [Archivesspace_Users_Group] Resource Records Not Showing Up

Kinda sounds like the indexer is having trouble, but that the records are in 
the database. You probably want to take a look at the logs to see if you spot 
anything - typically look for 'error' or 'fatal'. That'll help point to the 
issue.

Joshua

From: 
archivesspace_users_group-boun...@lyralists.lyrasis.org<mailto:archivesspace_users_group-boun...@lyralists.lyrasis.org>
 
mailto:archivesspace_users_group-boun...@lyralists.lyrasis.org>>
 on behalf of Michelle Romero 
mailto:michelle_rome...@emerson.edu>>
Sent: Thursday, March 23, 2023 10:59 AM
To: 
archivesspace_users_group@lyralists.lyrasis.org<mailto:archivesspace_users_group@lyralists.lyrasis.org>
 
mailto:archivesspace_users_group@lyralists.lyrasis.org>>
Subject: [Archivesspace_Users_Group] Resource Records Not Showing Up


You don't often get email from 
michelle_rome...@emerson.edu<mailto:michelle_rome...@emerson.edu>. Learn why 
this is important<https://aka.ms/LearnAboutSenderIdentification>

Hi All,

We recently upgraded from ArchivesSpace v2.8.0 to 3.3.1 on our Development 
server and we're running into an issue. When we create a resource, it will not 
appear in the Resources list on the backend/frontend and I can't find it in the 
system by searching for it. If I try to recreate the record using the same 
identifier, I get an error message saying the ID is already in use. We tried 
forcing a re-index, but it caused the existing records to vanish. Does anyone 
have any ideas of what the problem might be?

Thank you for your help,
Michelle
__
Michelle Romero (she/her/hers)
Digital Archivist
Emerson College
120 Boylston Street
Boston, MA 02116-4624
617-824-8337

___
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Re: [Archivesspace_Users_Group] Resource Records Not Showing Up

[Blake Carver]

Could be the indexer, could also be that ID is in the deleted_records table so 
it gets deleted from the index.
Check that table and see what's in there.


From: archivesspace_users_group-boun...@lyralists.lyrasis.org 
 on behalf of Joshua 
D. Shaw 
Sent: Thursday, March 23, 2023 11:56 AM
To: archivesspace_users_group@lyralists.lyrasis.org 

Subject: Re: [Archivesspace_Users_Group] Resource Records Not Showing Up

Kinda sounds like the indexer is having trouble, but that the records are in 
the database. You probably want to take a look at the logs to see if you spot 
anything - typically look for 'error' or 'fatal'. That'll help point to the 
issue.

Joshua

From: archivesspace_users_group-boun...@lyralists.lyrasis.org 
 on behalf of Michelle 
Romero 
Sent: Thursday, March 23, 2023 10:59 AM
To: archivesspace_users_group@lyralists.lyrasis.org 

Subject: [Archivesspace_Users_Group] Resource Records Not Showing Up

You don't often get email from michelle_rome...@emerson.edu. Learn why this is 
important<https://aka.ms/LearnAboutSenderIdentification>
Hi All,

We recently upgraded from ArchivesSpace v2.8.0 to 3.3.1 on our Development 
server and we're running into an issue. When we create a resource, it will not 
appear in the Resources list on the backend/frontend and I can't find it in the 
system by searching for it. If I try to recreate the record using the same 
identifier, I get an error message saying the ID is already in use. We tried 
forcing a re-index, but it caused the existing records to vanish. Does anyone 
have any ideas of what the problem might be?

Thank you for your help,
Michelle
__
Michelle Romero (she/her/hers)
Digital Archivist
Emerson College
120 Boylston Street
Boston, MA 02116-4624
617-824-8337

___
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Re: [Archivesspace_Users_Group] Resource Records Not Showing Up

[Joshua D. Shaw]

Kinda sounds like the indexer is having trouble, but that the records are in 
the database. You probably want to take a look at the logs to see if you spot 
anything - typically look for 'error' or 'fatal'. That'll help point to the 
issue.

Joshua

From: archivesspace_users_group-boun...@lyralists.lyrasis.org 
 on behalf of Michelle 
Romero 
Sent: Thursday, March 23, 2023 10:59 AM
To: archivesspace_users_group@lyralists.lyrasis.org 

Subject: [Archivesspace_Users_Group] Resource Records Not Showing Up

You don't often get email from michelle_rome...@emerson.edu. Learn why this is 
important<https://aka.ms/LearnAboutSenderIdentification>
Hi All,

We recently upgraded from ArchivesSpace v2.8.0 to 3.3.1 on our Development 
server and we're running into an issue. When we create a resource, it will not 
appear in the Resources list on the backend/frontend and I can't find it in the 
system by searching for it. If I try to recreate the record using the same 
identifier, I get an error message saying the ID is already in use. We tried 
forcing a re-index, but it caused the existing records to vanish. Does anyone 
have any ideas of what the problem might be?

Thank you for your help,
Michelle
__
Michelle Romero (she/her/hers)
Digital Archivist
Emerson College
120 Boylston Street
Boston, MA 02116-4624
617-824-8337

___
Archivesspace_Users_Group mailing list
Archivesspace_Users_Group@lyralists.lyrasis.org
http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group

[Archivesspace_Users_Group] Resource Records Not Showing Up

[Michelle Romero]

Hi All,

We recently upgraded from ArchivesSpace v2.8.0 to 3.3.1 on our Development
server and we're running into an issue. When we create a resource, it will
not appear in the Resources list on the backend/frontend and I can't find
it in the system by searching for it. If I try to recreate the record using
the same identifier, I get an error message saying the ID is already in
use. We tried forcing a re-index, but it caused the existing records to
vanish. Does anyone have any ideas of what the problem might be?

Thank you for your help,
Michelle
__
Michelle Romero (she/her/hers)
Digital Archivist
Emerson College
120 Boylston Street
Boston, MA 02116-4624
617-824-8337
___
Archivesspace_Users_Group mailing list
Archivesspace_Users_Group@lyralists.lyrasis.org
http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group

Re: [Archivesspace_Users_Group] Resource records not showing up

[Chelsee Boehm]

Hi everyone,

I don't have access to the server to do a full re-index, but I was able to 
access those troubled resource records through the Background Jobs page. Making 
edits does make them appear in the search.

Thank you to everyone who helped me on this! I appreciate it very much!

Chelsee

From: archivesspace_users_group-boun...@lyralists.lyrasis.org 
[mailto:archivesspace_users_group-boun...@lyralists.lyrasis.org] On Behalf Of 
Blake Carver
Sent: Sunday, January 27, 2019 2:35 PM
To: Archivesspace Users Group
Subject: Re: [Archivesspace_Users_Group] Resource records not showing up


>>  but you might also be able to get some of those newly-ingested finding aids 
>> to be indexed by opening them in the staff interface and re-saving them one 
>> at a time.



Oh yeah, that too! Which is good if there's only a few. One other thing that 
reminded me of, if you update all the mtimes on your records that kinda does 
the same thing. I've had to do it a few times that way for various reasons I 
made a copy and paste gist here that I use:



https://gist.github.com/Blake-/538c8d7cc7ade39efc372a3e3e190873



This is one of those "nothing else seems to work" things though. Or maybe "I 
only have access to MySQL" things.


From: archivesspace_users_group-boun...@lyralists.lyrasis.org 
 on behalf of Custer, 
Mark 
Sent: Sunday, January 27, 2019 2:20:43 PM
To: Archivesspace Users Group
Subject: Re: [Archivesspace_Users_Group] Resource records not showing up


Chelsee,



In case you don't have immediate access to the server to force a full re-index, 
check out the Background Job pages (or Import Job pages, depending on which 
version of ASpace you're using).  Even though the job can have a status of 
"Completed," it's possible that no records were ingested.  If records were 
ingested, though, then you should be able to click on any of the links directly 
on the background job page, under the New and Modified Records heading (e.g. 
http://test.archivesspace.org/staff/jobs/1992, log in with user=admin and 
password=admin, and scroll to the bottom of that page).  After doing that, try 
editing the top-level Resource record and re-saving it (just a meaningless edit 
will do, like adding and then removing a space to the Resource's title).  I 
don't know why, but we have at least one finding aid that generally requires us 
to edit it like this before it gets re-indexed.



I think you'll need to follow Blake's advice to re-index everything, but you 
might also be able to get some of those newly-ingested finding aids to be 
indexed by opening them in the staff interface and re-saving them one at a time.



I hope that helps,



Mark





From: archivesspace_users_group-boun...@lyralists.lyrasis.org 
[mailto:archivesspace_users_group-boun...@lyralists.lyrasis.org] On Behalf Of 
Blake Carver
Sent: Sunday, 27 January, 2019 8:17 AM
To: archivesspace_users_group@lyralists.lyrasis.org
Subject: Re: [Archivesspace_Users_Group] Resource records not showing up



Most likely a problem with your index.

I would force a full reindex and see if that fixes things.

Stop ArchivesSpace

Delete everything in the /data/ directory. (yes, everything. no, you don't need 
anything inside there. yes, you need the actual directory.)

Start ArchivesSpace

Wait until it finishes up indexing and see if the records are back. That takes 
somewhere between 3 minutes and 3 days depending on how many records you have 
and how powerful of a server you're running on there.



If they're not back, look at the file in /logs/ archivesspace.out and see if 
you can find any lines with ERROR or also FATAL, those lines should provide 
clues. This location assumes you're running on Linux, logs seem to end up 
different places on Windows sometimes.



From: 
archivesspace_users_group-boun...@lyralists.lyrasis.org<mailto:archivesspace_users_group-boun...@lyralists.lyrasis.org>
 
mailto:archivesspace_users_group-boun...@lyralists.lyrasis.org>>
 on behalf of Chelsee Boehm 
mailto:chelsee.bo...@ishs.idaho.gov>>
Sent: Saturday, January 26, 2019 5:27:50 PM
To: 
archivesspace_users_group@lyralists.lyrasis.org<mailto:archivesspace_users_group@lyralists.lyrasis.org>
Subject: [Archivesspace_Users_Group] Resource records not showing up



Hi all,



I searched the List's Archives to see if I could find an answer to this 
question, and I didn't see anything, so I hope I am not asking pretty obvious 
or repeat question.



I am currently working on linking related Accession and Resource records before 
we launch our public site.



I was searching for a few specific Resource records, and could not find any of 
them. I checked back on my import jobs, and I can see where I successfully 
imported those records, but when I search for them they've done some sort of 
magic disappearing act!



I managed to find one of the Resource records from 

Re: [Archivesspace_Users_Group] Resource records not showing up

[Blake Carver]

>>  but you might also be able to get some of those newly-ingested finding aids 
>> to be indexed by opening them in the staff interface and re-saving them one 
>> at a time.


Oh yeah, that too! Which is good if there's only a few. One other thing that 
reminded me of, if you update all the mtimes on your records that kinda does 
the same thing. I've had to do it a few times that way for various reasons I 
made a copy and paste gist here that I use:


https://gist.github.com/Blake-/538c8d7cc7ade39efc372a3e3e190873


This is one of those "nothing else seems to work" things though. Or maybe "I 
only have access to MySQL" things.


From: archivesspace_users_group-boun...@lyralists.lyrasis.org 
 on behalf of Custer, 
Mark 
Sent: Sunday, January 27, 2019 2:20:43 PM
To: Archivesspace Users Group
Subject: Re: [Archivesspace_Users_Group] Resource records not showing up


Chelsee,



In case you don’t have immediate access to the server to force a full re-index, 
check out the Background Job pages (or Import Job pages, depending on which 
version of ASpace you’re using).  Even though the job can have a status of 
“Completed,” it’s possible that no records were ingested.  If records were 
ingested, though, then you should be able to click on any of the links directly 
on the background job page, under the New and Modified Records heading (e.g. 
http://test.archivesspace.org/staff/jobs/1992, log in with user=admin and 
password=admin, and scroll to the bottom of that page).  After doing that, try 
editing the top-level Resource record and re-saving it (just a meaningless edit 
will do, like adding and then removing a space to the Resource’s title).  I 
don’t know why, but we have at least one finding aid that generally requires us 
to edit it like this before it gets re-indexed.



I think you’ll need to follow Blake’s advice to re-index everything, but you 
might also be able to get some of those newly-ingested finding aids to be 
indexed by opening them in the staff interface and re-saving them one at a time.



I hope that helps,



Mark





From: archivesspace_users_group-boun...@lyralists.lyrasis.org 
[mailto:archivesspace_users_group-boun...@lyralists.lyrasis.org] On Behalf Of 
Blake Carver
Sent: Sunday, 27 January, 2019 8:17 AM
To: archivesspace_users_group@lyralists.lyrasis.org
Subject: Re: [Archivesspace_Users_Group] Resource records not showing up



Most likely a problem with your index.

I would force a full reindex and see if that fixes things.

Stop ArchivesSpace

Delete everything in the /data/ directory. (yes, everything. no, you don't need 
anything inside there. yes, you need the actual directory.)

Start ArchivesSpace

Wait until it finishes up indexing and see if the records are back. That takes 
somewhere between 3 minutes and 3 days depending on how many records you have 
and how powerful of a server you're running on there.



If they're not back, look at the file in /logs/ archivesspace.out and see if 
you can find any lines with ERROR or also FATAL, those lines should provide 
clues. This location assumes you're running on Linux, logs seem to end up 
different places on Windows sometimes.



From: 
archivesspace_users_group-boun...@lyralists.lyrasis.org<mailto:archivesspace_users_group-boun...@lyralists.lyrasis.org>
 
mailto:archivesspace_users_group-boun...@lyralists.lyrasis.org>>
 on behalf of Chelsee Boehm 
mailto:chelsee.bo...@ishs.idaho.gov>>
Sent: Saturday, January 26, 2019 5:27:50 PM
To: 
archivesspace_users_group@lyralists.lyrasis.org<mailto:archivesspace_users_group@lyralists.lyrasis.org>
Subject: [Archivesspace_Users_Group] Resource records not showing up



Hi all,



I searched the List’s Archives to see if I could find an answer to this 
question, and I didn’t see anything, so I hope I am not asking pretty obvious 
or repeat question.



I am currently working on linking related Accession and Resource records before 
we launch our public site.



I was searching for a few specific Resource records, and could not find any of 
them. I checked back on my import jobs, and I can see where I successfully 
imported those records, but when I search for them they’ve done some sort of 
magic disappearing act!



I managed to find one of the Resource records from the troubled batch, as it 
had earlier been linked to it to an Accession record. I can click into that 
Resource record, and everything looks fine, but when I search for it, it still 
does not show up.



Does anyone have any ideas on what the problem might be?



Thanks everyone!



[cid:image001.png@01D3C83A.88E20AD0]<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.history.idaho.gov%2F=02%7C01%7Cmark.custer%40yale.edu%7C357b7da9c18e4e11a67d08d68459b128%7Cdd8cbebb21394df8b4114e3e87abeb5c%7C0%7C0%7C636841918111907842=eQlRnCWH%2BFqnj6n4ZnL7F0iMPhw5SI5Z16nSZp5bPlM%3D=0>

Chelsee Bo

Re: [Archivesspace_Users_Group] Resource records not showing up

[Custer, Mark]

Chelsee,

In case you don't have immediate access to the server to force a full re-index, 
check out the Background Job pages (or Import Job pages, depending on which 
version of ASpace you're using).  Even though the job can have a status of 
"Completed," it's possible that no records were ingested.  If records were 
ingested, though, then you should be able to click on any of the links directly 
on the background job page, under the New and Modified Records heading (e.g. 
http://test.archivesspace.org/staff/jobs/1992, log in with user=admin and 
password=admin, and scroll to the bottom of that page).  After doing that, try 
editing the top-level Resource record and re-saving it (just a meaningless edit 
will do, like adding and then removing a space to the Resource's title).  I 
don't know why, but we have at least one finding aid that generally requires us 
to edit it like this before it gets re-indexed.

I think you'll need to follow Blake's advice to re-index everything, but you 
might also be able to get some of those newly-ingested finding aids to be 
indexed by opening them in the staff interface and re-saving them one at a time.

I hope that helps,

Mark


From: archivesspace_users_group-boun...@lyralists.lyrasis.org 
[mailto:archivesspace_users_group-boun...@lyralists.lyrasis.org] On Behalf Of 
Blake Carver
Sent: Sunday, 27 January, 2019 8:17 AM
To: archivesspace_users_group@lyralists.lyrasis.org
Subject: Re: [Archivesspace_Users_Group] Resource records not showing up


Most likely a problem with your index.

I would force a full reindex and see if that fixes things.

Stop ArchivesSpace

Delete everything in the /data/ directory. (yes, everything. no, you don't need 
anything inside there. yes, you need the actual directory.)

Start ArchivesSpace

Wait until it finishes up indexing and see if the records are back. That takes 
somewhere between 3 minutes and 3 days depending on how many records you have 
and how powerful of a server you're running on there.



If they're not back, look at the file in /logs/ archivesspace.out and see if 
you can find any lines with ERROR or also FATAL, those lines should provide 
clues. This location assumes you're running on Linux, logs seem to end up 
different places on Windows sometimes.


From: 
archivesspace_users_group-boun...@lyralists.lyrasis.org<mailto:archivesspace_users_group-boun...@lyralists.lyrasis.org>
 
mailto:archivesspace_users_group-boun...@lyralists.lyrasis.org>>
 on behalf of Chelsee Boehm 
mailto:chelsee.bo...@ishs.idaho.gov>>
Sent: Saturday, January 26, 2019 5:27:50 PM
To: 
archivesspace_users_group@lyralists.lyrasis.org<mailto:archivesspace_users_group@lyralists.lyrasis.org>
Subject: [Archivesspace_Users_Group] Resource records not showing up


Hi all,



I searched the List's Archives to see if I could find an answer to this 
question, and I didn't see anything, so I hope I am not asking pretty obvious 
or repeat question.



I am currently working on linking related Accession and Resource records before 
we launch our public site.



I was searching for a few specific Resource records, and could not find any of 
them. I checked back on my import jobs, and I can see where I successfully 
imported those records, but when I search for them they've done some sort of 
magic disappearing act!



I managed to find one of the Resource records from the troubled batch, as it 
had earlier been linked to it to an Accession record. I can click into that 
Resource record, and everything looks fine, but when I search for it, it still 
does not show up.



Does anyone have any ideas on what the problem might be?



Thanks everyone!



[cid:image001.png@01D3C83A.88E20AD0]<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.history.idaho.gov%2F=02%7C01%7Cmark.custer%40yale.edu%7C357b7da9c18e4e11a67d08d68459b128%7Cdd8cbebb21394df8b4114e3e87abeb5c%7C0%7C0%7C636841918111907842=eQlRnCWH%2BFqnj6n4ZnL7F0iMPhw5SI5Z16nSZp5bPlM%3D=0>

Chelsee Boehm, MA

Archivist Technician

(208) 514-2318

2205 Old Penitentiary Rd.

Boise, ID 83712



HISTORY.IDAHO.GOV<https://na01.safelinks.protection.outlook.com/?url=www.history.idaho.gov=02%7C01%7Cmark.custer%40yale.edu%7C357b7da9c18e4e11a67d08d68459b128%7Cdd8cbebb21394df8b4114e3e87abeb5c%7C0%7C0%7C636841918111917855=Oj2DGRXfyFJFSYt2YTJoVST0C21fY7cWfe8hRUKUq34%3D=0>



Preserving the past, enriching the future.


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Re: [Archivesspace_Users_Group] Resource records not showing up

[Blake Carver]

Most likely a problem with your index.

I would force a full reindex and see if that fixes things.

Stop ArchivesSpace

Delete everything in the /data/ directory. (yes, everything. no, you don't need 
anything inside there. yes, you need the actual directory.)

Start ArchivesSpace

Wait until it finishes up indexing and see if the records are back. That takes 
somewhere between 3 minutes and 3 days depending on how many records you have 
and how powerful of a server you're running on there.


If they're not back, look at the file in /logs/ archivesspace.out and see if 
you can find any lines with ERROR or also FATAL, those lines should provide 
clues. This location assumes you're running on Linux, logs seem to end up 
different places on Windows sometimes.


From: archivesspace_users_group-boun...@lyralists.lyrasis.org 
 on behalf of Chelsee 
Boehm 
Sent: Saturday, January 26, 2019 5:27:50 PM
To: archivesspace_users_group@lyralists.lyrasis.org
Subject: [Archivesspace_Users_Group] Resource records not showing up


Hi all,



I searched the List’s Archives to see if I could find an answer to this 
question, and I didn’t see anything, so I hope I am not asking pretty obvious 
or repeat question.



I am currently working on linking related Accession and Resource records before 
we launch our public site.



I was searching for a few specific Resource records, and could not find any of 
them. I checked back on my import jobs, and I can see where I successfully 
imported those records, but when I search for them they’ve done some sort of 
magic disappearing act!



I managed to find one of the Resource records from the troubled batch, as it 
had earlier been linked to it to an Accession record. I can click into that 
Resource record, and everything looks fine, but when I search for it, it still 
does not show up.



Does anyone have any ideas on what the problem might be?



Thanks everyone!



[cid:image001.png@01D3C83A.88E20AD0]<http://www.history.idaho.gov/>

Chelsee Boehm, MA

Archivist Technician

(208) 514-2318

2205 Old Penitentiary Rd.

Boise, ID 83712



HISTORY.IDAHO.GOV



Preserving the past, enriching the future.


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[Archivesspace_Users_Group] Resource records not showing up

[Chelsee Boehm]

Hi all,

I searched the List's Archives to see if I could find an answer to this 
question, and I didn't see anything, so I hope I am not asking pretty obvious 
or repeat question.

I am currently working on linking related Accession and Resource records before 
we launch our public site.

I was searching for a few specific Resource records, and could not find any of 
them. I checked back on my import jobs, and I can see where I successfully 
imported those records, but when I search for them they've done some sort of 
magic disappearing act!

I managed to find one of the Resource records from the troubled batch, as it 
had earlier been linked to it to an Accession record. I can click into that 
Resource record, and everything looks fine, but when I search for it, it still 
does not show up.

Does anyone have any ideas on what the problem might be?

Thanks everyone!

[cid:image001.png@01D3C83A.88E20AD0]
Chelsee Boehm, MA
Archivist Technician
(208) 514-2318
2205 Old Penitentiary Rd.
Boise, ID 83712

HISTORY.IDAHO.GOV

Preserving the past, enriching the future.

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